3M 2475 Operating Instructions Manual Download | Manualshive

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Convenience Store Intercom

Signature Series

C5000 System
Models 5408, 5416 and 2475

Operating Instructions

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Summary of Contents for 2475

Page 1: ...Convenience Store Intercom Signature Series C5000 System Models 5408 5416 and 2475 Operating Instructions ...

Page 2: ...evice must not cause harmful interference This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 3M Information Call 800 328 0033 ...

Page 3: ...all Station Calling Station Selector 4 More Than One Call Station Calling Station Selector 5 Using the Hold Feature 5 Calling From Station Selector to Call Station 6 Select A Specific Call Station 6 Use Directory Assistance 6 All Call Mode 7 Off Line Mode 7 Error Messages 7 Headset and Belt Pack 8 Headset and Belt Pack Controls 8 Operating Headsets and Belt Packs 9 Answering a Call 9 Responding to...

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Page 5: ...acks can also talk to each other using the paging feature During peak hours pushing the FUEL button on the Call Station sends a call to a fuel operator Pushing the FOOD button sends a call to a food operator During non peak hours pushing either button sends a call to the operator on duty if this option is installed and selected System Components Operators use Station Selectors headsets belt packs ...

Page 6: ...when TLK is displayed The Talk mode occurs when a station is connected and the Talk key is pressed Audio received at the Station Selector microphone is transmitted All Call Mode The system is in this mode when ALL CALL is displayed The All Call mode occurs when the ALL CALL key is pressed The All Call mode allows the Station Selector to simultaneously connect to all Call Stations Off Line Mode The...

Page 7: ...m a current call with the ability to return to that call later MENU 0 This key allows Call Station selection through use of the Left Right arrows Up Down Arrows These keys adjust Station Selector volume Left Right Arrows These keys control Call Station selection User scrolls through available Call Stations by name Multiple Station Selectors When two or more Station Selectors are connected using on...

Page 8: ...his example 2 Attendant a Holds TALK key down b Speaks into microphone Station Selector stops beeping Display Clears Q 01 indicating there are no more calls in the queue Replaces SBY with TLK 3 Attendant and customer talk back and forth Attendant a Holds TALK key down while speaking Display shows TLK b Releases Talk key while listening Display replaces TLK with LIS 4 When finished attendant presse...

Page 9: ... hold and connect to a different call See Using the Hold Feature Using the Hold Feature The Hold feature allows an attendant to disconnect from a current call and connect to a new call without losing the first call This is useful for disconnecting from a current call momentarily greeting a newer call then returning to the first call More than one call can be placed on hold Assume a current connect...

Page 10: ...o call from the Station Selector to a Call Station Select a specific Call Station Use directory assistance Use All Call Mode See All Call Mode Select A Specific Call Station System must be in Standby mode To select a specific Call Station 1 Press the key s associated with the Call Station being called for the desired Call Station number Call Stations 1 through 9 are entered as one digit Display sh...

Page 11: ...e microphone 3 Release the ALL CALL key The system goes to the Standby mode or to the previous call connection Off Line Mode The Off Line mode is the equivalent of the Station Selector being turned off In the Off Line mode the Station Selector does not respond to call requests does not beep The Station Selector can be put in Off line mode from Standby mode To do this repeatedly press the down arro...

Page 12: ...ote If your location has more than one wireless system contact your local dealer for information about Talk switch T1 and T2 operations Momentarily press and release to activate the Call Station scan feature Also used to disconnect a Call Station and return the system to standby mode Press and hold to talk to internal personnel without being heard by the customer Release the switch to listen With ...

Page 13: ...Release the key to listen to the customer The call indicator remains lit 3 When you are finished talking and listening to the customer press the PAGE key P The call is disconnected and the call indicator turns off 4 To respond to the next caller repeat steps 1 through 3 to answer each call in order To ignore the next call in order and talk to a customer at a specific Call Station quickly press and...

Page 14: ...and listening to the customer press P The Call Station is disconnected and the call indicator on the Station Selector turns off Repeat Steps 2 through 5 to initiate another call Press and hold P to talk to other operators wearing headsets or belt packs Release when the message is complete Paging ...

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Page 16: ...Food Services Trade Department 3M Center St Paul MN 55144 1000 Printed in U S A 3M 2002 July 78 6912 0742 3 Rev B ...

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