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ROUBLESHOOTING
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ROUBLESHOOTING
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POSSIBLE SOLUTION
If you have voice mail, your dial tone may be altered because messages are waiting. Retrieve
your voice mail messages to restore your normal dial tone.
POSSIBLE SOLUTION
Your software may not have auto answer enabled. Enable the auto answer feature. In your
communication software’s terminal mode, type ATS0=1 and press ENTER. You need to
enable auto answer before every session unless you alter your software’s initialization string to
permanently enable auto answer.
PROBLEM
Both modems sound like they are exchange carrier signals, but fail to establish a
connection.
POSSIBLE SOLUTION
You may have a poor line connection. Place the call again. Calls are routed differently each
time.
POSSIBLE SOLUTION
Your phone jack may have been wired incorrectly. Contact your telephone company. Ask them
to make sure the tip and ring are on the inside pair of wires.
