3Com U.S. Robotics 56K Professional Message User'S Manual And Reference Download Page 1 | Manualshive

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56K P

ROFESSIONAL

M

ESSAGE

M

ODEM

User’s Guide and Reference

PN 1.024.1699-00

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Summary of Contents for U.S. Robotics 56K Professional Message

Page 1: ...56K PROFESSIONAL MESSAGE MODEM User s Guide and Reference PN 1 024 1699 00 ...

Page 2: ...h Wokingham Berkshire RG41 5TP All Rights Reserved In accordance with the ITU standard for V 90 transmissions this modem is capable of 56 Kbps downloads However the download speeds you experience may be lower due to varying line conditions and other factors Uploads from users to server equipment travel at speeds up to 31 2 Kbps An analogue phone line compatible with the ITU V 90 standard or 3Com s...

Page 3: ...Features 12 Modem Buttons 12 LED Indicators Front Panel Lights 13 Telephone Handset Digits for Remote Message Retrieval 15 Modem Installation with Windows 95 16 Determining Your Version of Windows 95 16 How to Connect the Modem to the Computer 17 Installing Modem Drivers with Windows 95 Versions 950 and 950a Moving Through the New Hardware Found Screens 18 Version 950b Using the Update Device Driv...

Page 4: ...ation 28 Windows 95 28 Windows 3 x 28 Type of Modem 29 Initialization String 29 Flow Control 29 UART Universal Asynchronous Receiver Transmitter 29 Regulatory Information 31 CE Compliance 31 Electromagnetic Compatibility 31 Safety Low Voltage Directive 31 Limited Warranty 32 ...

Page 5: ...erywhere to quickly upgrade their service to the ITU V 90 standard In accordance with the ITU standard for V 90 transmissions this modem is capable of 56 Kbps downloads However the download speeds you experience may be lower due to varying line conditions and other factors Uploads from users to server equipment travel at speeds up to 31 2 Kbps An analogue phone line compatible with the ITU V 90 st...

Page 6: ...8 Class 1 FAX EIA 592 Class 2 0 FAX Front Channel Link Rates 28000 29333 30666 32000 33333 34666 36000 37333 38666 40000 41333 42666 44000 45333 46666 48000 49333 50666 52000 53333 54666 56000 57333 Back Channel Link Rates 4800 7200 9600 12000 14400 16800 19200 21600 24000 26400 28800 31200 V 34 Link Rates 4800 7200 9600 12000 14400 16800 19200 21600 24000 26400 28800 31200 33600 V 32bis Link Rate...

Page 7: ... modem The software includes all features needed to manage both the 56K Professional Message Modem in answering machine mode and the normal fax and voice message mode In order to use the fax feature of the modem refer to the instructions for faxing that accompany your software application 56K Professional Message Modem Offers ITU T V 90 x2 technology which allows download speeds up to 56 Kbps offe...

Page 8: ... the software delivered with the product Flash ROM Upgradable 56k Professional Message modem supports software download through flash memory You can download upgrades to obtain quickly and easily the latest features Personal Voice Mail The supplied communications software enables business quality voice messaging system with single or multiple mailboxes for use in the home or office You can customi...

Page 9: ... provides full instructions of how to achieve this Personal Message Your personal message can be recorded in three ways using the Professional Message Modem PMM 1 from the software application 2 from the modem buttons and 3 remotely You may use either the internal microphone hands free mode or the connected handset handset mode from both the software application and the modem buttons If you wish t...

Page 10: ...re application 3 Click Record and recite your personal message If the recording limit of 15 seconds is reached the recording will stop and a dialogue window will display a warning message 1 Click Stop when you have finished 2 To listen to your message press the PLAY button from within the application software 3 Once you have recorded your Personal Message click on the Download button in order to s...

Page 11: ...et during the recording session your message will not be recorded 3 remotely 1 Pick up the handset of your touch tone telephone and dial the number of the phone line to which your modem is connected 2 Enter your 4 digit password using the keypad on your touch tone phone 3 Press 7 listen for the tone and recite your message 4 Press 0 when you have finished 5 Your message will automatically play bac...

Page 12: ...nload button in order to send your Full Message to the modem If you pick up the handset before clicking Stop the message will not be recorded You cannot switch back and forth between the handset mode and the hands free mode during the recording process Handset mode 1 Select Handset as the Input device from within the Independent Mode Message Full Screen 2 Pick up your handset before clicking Recor...

Page 13: ... retrieved in your fax software application Messages can be played back through either the internal speaker hands free mode or the connected handset handset mode from the software application and the modem buttons Remotely recorded messages can be played back using the handset of a remote touch tone telephone The number of voice messages is indicated by a tone for each new voice message For exampl...

Page 14: ...Play 2 Click Stop Play to play back your message s 3 Hang up the handset to stop the play back of your message s If you want to switch to hands free press SPKR on the modem before you hang up the handset and continue playing the message s Playback stops automatically at the end of the message s Playback ends by hanging up the handset In the hands free and handset modes press REC to skip to the nex...

Page 15: ...leting Messages The Professional Message Modem memory has limited space to store messages If this limit is reached during the reception of a message the message is cut off and flagged No new messages will be stored until the old messages are erased You can free up memory space in three ways 1 Load the supplied application software to retrieve and erase all the voice and or fax messages in memory 2...

Page 16: ... between handset and speakerphone any time using SPKR If the handset is hung up the call will be aborted The volume up Ä Ä and volume down Å Å will be the only buttons working in the speakerphone mode STOP PLAY REC and DEL will not work in speakerphone mode Modem Buttons SPKR Speakerphone 1 switch between hands free and handset modes during playback 2 answer incoming calls as a speakerphone and 3 ...

Page 17: ...ors Front Panel Lights The PMM has five LEDs two of which are bicolor red green PWR MEM Bicolor LED Power Message Memory 1 constant red indicates that auto answer is off and the modem will not answer any calls when the PC is off 2 constant green indicates that auto answer is on and your modem is ready to accept messages when the PC is off 3 rapid green and rapid red flashes indicate that the messa...

Page 18: ...Product Features 14 RD Received Data flickers red when the modem is receiving data SD Send Data flickers red when the modem is sending data OH Off Hook constant red when the modem is off hook ...

Page 19: ...oice messages new and old 3 skips to the next voice message 44 deletes old voice messages in memory 5 not used 6 repeats the current voice message 7 records personal message 8 not used 9 repeats the new message count 0 1 stops playback of all voice messages 2 stops the recording of your personal message 3 stops playback of your personal message hangs up the modem not used ...

Page 20: ...ermining your Version of Windows 95 1 With the right mouse button click the My Computer icon on your desktop 2 Click Properties 3 In the System Properties screen look at the system information under the General tab This information is circled in the screen shown to the right The number following the text Microsoft Windows 95 will end with 950 950a or 950b This indicates your version of Windows 95 ...

Page 21: ...our communications software 3 Plug one end of the phone cord into the TELCO socket Plug the other end into a phone wall socket The phone socket you use must be for an ANALOGUE phone line the type found in most homes Many office buildings have digital phone lines Be sure you know which type of line you have The modem will be damaged if you use a digital phone line 4 Plug the power adapter that came...

Page 22: ...Turn on your modem 7 Turn on your computer 8 Start Windows 95 Installing Modem Drivers with Windows 95 Versions 950 and 950a Moving Through the New Hardware Found Screens 1 When Windows 95 restarts it should detect the modem If it does you will see the following screen ...

Page 23: ...e CD ROM 2 When you see the Install from Disk screen insert the disk or the CD ROM and type A or D If your disk drive or CD ROM drive is a different letter type that letter instead of A or D Click OK Windows will install the drivers for your new modem 3 Once Windows finishes loading the information from your disk or CD ROM verify that the modem installation was a success When your desktop returns ...

Page 24: ... the Modems icon 6 In the Modems Properties screen you should see a description of your modem This indicates that your new Professional Message Modem is installed correctly If this screen does not appear refer to If Plug and Play Does Not Detect Your Modem located in Troubleshooting and Support Resources on the CD ROM ...

Page 25: ...em in the space below Your screen may show a different setting than that shown in the following screen You will need to know this setting when you install your communications software Click OK COM Port___________ 8 Click More Info The modem s command set should appear in the box Click OK Turn to Software Installation page 28 for information about installing communications software ...

Page 26: ...0b Using the Update Device Driver Wizard Screens 1 Start Windows Insert the disk or CD ROM into your disk drive Click Next If this screen does not appear refer to If Plug and Play Does Not Detect Your Modem located in Troubleshooting and Support Resources on the CD ROM 2 When you see the following screen click Finish ...

Page 27: ... 23 3 Once Windows finishes loading the information from the disk verify that the modem installation was a success When your desktop returns click Start and point to Settings Then click Control Panel 4 Double click the Modems icon circled in the screen image below ...

Page 28: ...appear refer to If Plug and Play Does Not Detect Your Modem located in Troubleshooting and Support Resources on the CD ROM 6 Next click the Diagnostics tab at the top of the Modems Properties screen Write down the COM setting for your modem in the space Your screen may show a different setting than that shown in the following screen You will need to know this setting when you install your communic...

Page 29: ... 7 Click More Info The modem s command set should appear in the box Click OK Turn to Software Installation page 28 for information about installing communications software Congratulations You are ready to start using your 3Com U S Robotics Professional Message Modem ...

Page 30: ...d devices such as a printer monitor keyboard mouse 2 Connect the serial cable to the modem and to the computer When looking for the serial port label on the back of your computer look for ports labeled COM MODEM RS 232 or SERIAL Do not select AUX GAME LPT or PARALLEL Remember which serial port you selected This information will be necessary when installing your communications software 3 Plug the p...

Page 31: ... line 5 If you wish to use your modem and phone through the same phone wall socket plug your phone s cord into the modem s phone socket Use an adapter cable if necessary You cannot use the modem and phone at the same time if they are sharing a line There is no phone socket on the modem in some countries 6 Turn on your modem 7 Turn on your computer and peripherals 8 Start Windows 3 x Turn to Softwa...

Page 32: ...ware disk or CD ROM into your disk drive or CD ROM drive 2 Go to the Windows Start menu and select Run 3 In the Run dialog box type A install exe or D install exe and press ENTER 4 If your disk drive or CD ROM drive is a different letter enter that letter in place of A or D 5 Follow the on screen instructions to install your Voice Fax Data and Telecommunications Software Windows 3 x 1 Insert the c...

Page 33: ...PWR MEM LED red type AT F1 MCA 0 and then press ENTER If you must use software flow control type AT F2 MCA 0 and then press ENTER Flow Control For hardware flow control highly recommended select RTS CTS For software flow control select XON XOFF Disable the type of flow control hardware or software that you are not using Upon exit of the non supplied software execute the supplied application softwa...

Page 34: ...in any fax data programs you use If this is your UART Select this serial rate 16550 115 2 or 57 6 Kbps 16450 38 4 Kbps 8250 19 2 Kbps Do not select a 28 800 14 400 or 12 000 bps serial port rate if offered Your modem will not work correctly with any of these settings Fix or lock the serial port baud rate If it s referred to as autobaud select OFF Congratulations You are now ready to start using yo...

Page 35: ...08 87 Safety Low Voltage Directive This device complies with the following standards in accordance with European Directives 91 263 EEC and 91 263 EEC EN 60950 A4 03 97 The ports on this device have the following safety status Telephone line connector TNV 2 All other ports SELV These definitions are classified as per safety standard EN 60950 A4 03 97 SELV Safety Extra Low Voltage TNV 2 Telecommunic...

Page 36: ...luding but not limited to lightning and water damage THIS LIMITED WARRANTY DOES NOT GUARANTEE YOU UNINTERRUPTED SERVICE REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE ...

Page 37: ...ion of an implied warranty or the exclusion or limitation of incidental or consequential damages so the above exclusion or limitation may not apply to you To obtain service under this limited warranty contact the 3Com U S Robotics Customer Support Service and ask for a RMA Return Materials Authorisation number See the Troubleshooting and Support Resources section of your CD rom ...

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