3COM® ROUTER 5000 FAMILY
7
Suggested Service, Support and Training Offerings
Network Health Check
An activity-auditing service focused on improving network performance
and productivity
Includes traffic monitoring, utilization analysis, problem identification,
and asset deployment recommendations
Extensive report provides blueprint for action
Network Installation and
Experts set up and configure equipment and integrate technologies to
Implementation Services
maximize functionality and minimize business disruption
For large and complex sites, implementation services include personalized
configuration, project management, extended testing and coaching on
network administration
Project Management
Provides extra focus and resources that special projects demand
3Com engineers manage entire process from initial specifications to
post-project review
Using structured methodology, requirements are identified, projects
planned and progress of implementation activities tracked
3Com Guardian
SM
Maintenance Service This service provides comprehensive on-site support and includes
advance hardware replacement, telephone technical support and
software upgrades
3Com Express
SM
Maintenance Service This service provides speedy access to 3Com shipment of advance
hardware replacements, software upgrades and telephone support
3Com University
Self-paced and instructor-led technology and product courses, plus
certification programs
For additional information, please visit
www.3com.com/services
3Com Global Services offers the resources and talents of a major
corporation plus more than two decades of experience in resolving
network challenges and delivering business benefits to enterprises
around the world.
Global support with a personalized, local focus in the local language
helps drive productivity and minimize expenses. Because 3Com
understands both the technology and the business, we’re the partner
you need to remain strong and competitive.
SERVICE AND SUPPORT
