3Com NETBuilder II FDDILink Installing Download Page 22 | Manualshive

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Support from Your Network Supplier

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Support from Your
Network Supplier

If additional assistance is required, contact your network supplier. Many suppliers
are authorized 3Com service partners who are qualified to provide a variety of
services, including network planning, installation, hardware maintenance,
application training, and support services.

When you contact your network supplier for assistance, have the following
information ready:

■

Diagnostic error messages

■

A list of system hardware and software, including revision levels

■

Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, see the following section on
how to contact 3Com.

Support from 3Com

If you are unable to receive support from your network supplier, technical
support contracts are available from 3Com.

Contact your local 3Com sales office to find your authorized service provider
using one of these numbers:

Regional Sales Office

Telephone Number

3Com Corporation

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Summary of Contents for NETBuilder II FDDILink

Page 1: ...http www 3com com Installing the NETBuilder II FDDILink Module Part No 09 1064 000 Published May 1997 ...

Page 2: ...he copyright laws of the United States If there is any software on removable media described in this documentation it is furnished under a license agreement included with the product as a separate document in the hard copy documentation or on the removable media in a directory file named LICENSE TXT If you are unable to locate a copy please contact 3Com and a copy will be provided to you Unless ot...

Page 3: ...he copyright laws of the United States If there is any software on removable media described in this documentation it is furnished under a license agreement included with the product as a separate document in the hard copy documentation or on the removable media in a directory file named LICENSE TXT If you are unable to locate a copy please contact 3Com and a copy will be provided to you Unless ot...

Page 4: ...ork Configuration 2 2 Module Components 2 2 LEDs 2 2 FDDILink Module Connectors 2 3 Specifications 2 3 3 TROUBLESHOOTING AND REPLACING THE MODULE Troubleshooting 3 1 Replacing the Module 3 1 A TECHNICAL SUPPORT Online Technical Services A 1 World Wide Web Site A 1 3Com Bulletin Board Service A 1 Access by Analog Modem A 1 Access by Digital Modem A 2 3ComFacts Automated Fax Service A 2 3ComForum on...

Page 5: ...iv ...

Page 6: ...s that are used throughout this guide Table 1 Notice Icons Icon Notice Type Alerts you to Information note Important features or instructions Caution Risk of personal safety system damage or loss of data Warning Risk of severe personal injury Table 2 Text Conventions Convention Description Syntax The word syntax means you must evaluate the syntax provided and supply the appropriate values Placehol...

Page 7: ...urn or Enter key when an instruction simply says type Key names Key names appear in text in one of two ways Referred to by their labels such as the Return key or the Escape key Written with brackets such as Return or Esc If you must press two or more keys simultaneously the key names are linked with a plus sign Example Press Ctrl Alt Del Words in bold face type Bold text denotes key features Table...

Page 8: ...n this section to determine if your chassis will accommodate the FDDILink module The newer 4 Slot chassis assembly part number 20 0250 xxx or 20 0406 xxx 8 Slot chassis assembly part number 20 0249 xxx or 20 0407 xxx or any chassis labeled EZBuilt have one ejector tab for each module slot The CEC module slot however has two ejector tabs on all chassis These new chassis have a removable center colu...

Page 9: ... components Failures resulting from ESD may not be covered under your warranty To prevent ESD Keep the module in its antistatic shielded bag until you are ready to install it Keep the optical transceivers in place until connecting a cable Do not touch pins leads or solder connections on the board Handle the board by the edges only Store or ship the module in static protective packaging Observe pro...

Page 10: ... slots and install the FDDILink module into the now vacant slot To install the module into the NETBuilder II 4 Slot or 8 Slot chassis follow these steps You will need small flat blade screwdriver You can safely install a module without turning off or rebooting the NETBuilder II bridge router This is known as hot swap capability 1 Remove the filler panel from the top slot If the cable strain relief...

Page 11: ...ie Augen bergen ADVERTENCIA El uso de instrumentos ópticos puede ser peligroso para los ojos 4 Tighten the captive screws A solid connection of the front panel to the chassis is required for proper operation Do not use the screws to force the board into place Refer to Cabling the Module on page 1 6 to cable your FDDILink module Installing the Module in a 8 Slot Extended Chassis To install the modu...

Page 12: ...rews A solid connection of the front panel to the chassis is required for proper operation Do not use the screws to force the board into place CONSOLE AUXILIARY DIAGNOSTIC 4 3 2 1 SELF TEST CPU ACT PKT FWD STATUS CEC Push ejector tabs apart b Slide filler panel out of chassis c Loosen top and bottom captive screws with a screwdriver if necessary Do not loosen center captive screw a 4 CONSOLE AUXIL...

Page 13: ...ving plastic protectors 2 Connect the appropriate network cable not supplied to the transceiver connector For the multimode transceiver use multimode fiber of 62 5 125µm with SC connectors An 11 db optical budget size allows cables up to 2 km long For the single mode transceiver use single mode fiber of 9 125µm with an SC connector An 11 db optical budget size allows cables up to 15 km long Figure...

Page 14: ...le or dual attached capabilities Keying Supports and accepts A B or S type ports for network connection Cable support Multimode Single mode Accepts multimode duplex fiber of 62 5 125 µm An 11 db optical budget size allows cables up to 2 km long Accepts single mode duplex fiber of 8 7 125 µm An 11 db optical budget size allows cables up to 15km long Flexible topology Topology and capacity can be co...

Page 15: ...cate the status of the physical fiber connection to each transceiver The A STATUS LED corresponds to the left transceiver and the B STATUS LED corresponds to the right transceiver Table 2 2 explains the LED states CUPERTINO SUNNYVALE SANTA CLARA campus Multimode fiber Single mode fiber single mode fiber STATUS MULTI MULTI A STATUS B STATUS B A BYPASS STATUS MULTI MULTI A STATUS B STATUS B A BYPASS...

Page 16: ... STATUS Green Normal Operation Yellow Self test Red Fault or reset Table 2 3 FDDILink Module Connectors Location Connector s No of Pins Purpose Backplane connector J1 and J3 J2 48 pin 8 pin Connects module to the core bus Power connector Front panel Optical bypass connector 6 pin Allows the network to continue in primary and secondary mode even if the NETBuilder II bridge router is turned off Dis ...

Page 17: ...2 4 CHAPTER 2 OVERVIEW OF THE FDDILINK MODULE ...

Page 18: ...elf Tests failed slot X The value of X can be 1 through 4 or 1 through 8 depending on whether you have a 4 or an 8 Slot NETBuilder II chassis Self test failure Check to see if the module is inserted completely into the NETBuilder II chassis Make sure there are no bent pins on the NETBuilder II backplane If you still have a self test failure contact your network supplier The STATUS LED is off when ...

Page 19: ... uso de instrumentos ópticos puede ser peligroso para los ojos 2 Use the screwdriver to unscrew the two captive screws that anchor the module in the slot until they disengage from the chassis Do not remove the screws from the front panel 3 Push the tab outward from the FDDILink module The module disengages from the NETBuilder II backplane and partially ejects from the slot 4 Use both hands to gras...

Page 20: ... URL into your Internet browser http www 3Com com This service features the latest information about 3Com solutions and technologies customer service and support news about the company NetAge Magazine and more 3Com Bulletin Board Service 3ComBBS contains patches software and drivers for all 3Com products as well as technical articles This service is available through analog modem or digital modem ...

Page 21: ...essaging section for peer support To use 3ComForum you need a CompuServe account To use 3ComForum 1 Log on to CompuServe 2 Type go threecom 3 Press Return to see the 3ComForum main menu Mexico up to 28800 bps 52 5 520 7853 P R of China up to 14400 bps 86 10 684 92351 Singapore up to 14400 bps 65 534 5693 Taiwan up to 14400 bps 886 2 377 5840 U K up to 28800 bps 44 1442 438278 U S A up to 28800 bps...

Page 22: ... 2 9937 5000 Sydney 61 3 9866 8022 Melbourne 8610 68492568 Beijing 86 21 63740220 Ext 6115 Shanghai 852 2501 1111 91 11 644 3974 6221 572 2088 81 6 536 3303 Osaka 81 3 3345 7251 Tokyo 822 2 319 4711 60 3 732 7910 64 9 366 9138 632 892 4476 65 538 9368 886 2 377 5850 662 231 8151 4 3Com Benelux B V Belgium Netherlands 32 2 725 0202 31 30 6029700 3Com Canada Calgary Montreal Ottawa Toronto Vancouver...

Page 23: ... to 3Com without RMA numbers will be returned to the sender unopened at the sender s expense To obtain an RMA number call or fax 04 22 97 Country Telephone Number Fax Number U S A and Canada 1 800 876 3266 option 2 408 764 7120 Latin America 1 408 326 2927 408 764 7120 Europe South Africa and Middle East 44 1442 438125 44 1442 435822 Outside Europe U S A and Canada 1 408 326 2926 1 408 764 7120 ...

Page 24: ...nter within the warranty period Products returned to 3Com s Corporate Service Center must be pre authorized by 3Com with a Return Material Authorization RMA number marked on the outside of the package and sent prepaid insured and packaged appropriately for safe shipment The repaired or replaced item will be shipped to Customer at 3Com s expense not later than thirty 30 days after receipt of the de...

Page 25: ......

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