3Com NBX 100 Planning Manual Download

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3Com NBX Communications System Planning Guide

Automated Attendant Sub Menus

Sub Menu 1 Greeting

Telephone
Button

Action

Telephone Number or Extension

T/O

If you press the button listed in the first column, the NBX system either performs the action listed in the

Action

column or routes

the call to the extension listed in the

Telephone Number or Extension

column.

Summary of Contents for NBX 100

Page 1: ...NBX System Planning Guide Release 4 3 SuperStack 3 NBX NBX 100 http www 3com com Published June 2004...

Page 2: ...rnment agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed sol...

Page 3: ...ours Time of Day Service Modes 22 Hunt Groups 23 TAPI Route Points 25 Calling Groups 27 Call Pickup Groups 27 Dial Plan 28 Peripheral Devices 32 CO Telephone Exchange Lines 33 Button Mapping Groups 31...

Page 4: ...ient to configure the system in the most useful manner for the client In addition you can use the completed form as a record for you and the client Distribution Medium This guide is available in both...

Page 5: ...aler Name Contact Name Address Telephone Number Fax Number E mail Address Carrier Information Local Service Carrier Contact Name Telephone Number Fax Number Billing Number Any additional lines being a...

Page 6: ...le for UPS Yes No Will Ethernet power be used for the telephones Yes No Number of 802 3af compliant Ethernet power supplies Number of non 802 3af compliant Ethernet power supplies may require the use...

Page 7: ...IEEE 802 3af specification Yes No Does your network meet 5 4 3 Ethernet specifications today ISP name ISP telephone number Typical LAN bandwidth utilization Will more hub switch ports be needed Yes No...

Page 8: ...ower outlets for all telephones and chassis Yes No Sufficient amperage Yes No Outlet fully grounded or switched Outlet 1 Yes No Outlet 2 Yes No Dedicated power outlet available for redundant power Yes...

Page 9: ...CSU installed Note The 3Com 3C10165D E1 Digital Line Card and the 3C10116D T1 Digital Line Card each have an onboard CSU Yes No If No planned installation date _______________ A CSU is required for bo...

Page 10: ...ANI Calling Party IE provided Yes No required for caller ID ANI Calling Party IE provided Yes No required for caller ID Line hunting Available Yes No Starting on channel _____ 3Com recommends startin...

Page 11: ...DI DNIS Services MSN Multiple Subscriber Numbering Services NBX 100 3 digit extensions 100 449 Yes No SuperStack 3 NBX 4 digit extensions 1000 3999 Yes No If No extension block available _____________...

Page 12: ...ans Channel MAC Address Line Board Name Location Chassis Slot Card Type 4 T1 E1 or 10BT Uplink Port Group Spans Channel MAC Address Line Board Name Location Chassis Slot Card Type 5 T1 E1 or 10BT Upli...

Page 13: ...s Channel MAC Address Line Board Name Location Chassis Slot Card Type 12 T1 E1 or 10BT Uplink Port Group Spans Channel MAC Address Line Board Name Location Chassis Slot Card Type 13 T1 E1 or 10BT Upli...

Page 14: ...Line Code Line Length MAC Address Span ID Span Name Interface Type CO Switch Protocol Framing Type Line Code Line Length MAC Address Span ID Span Name Interface Type CO Switch Protocol Framing Type L...

Page 15: ...Type Line Code Line Length MAC Address Span ID Span Name Interface Type CO Switch Protocol Framing Type Line Code Line Length MAC Address Span ID Span Name Interface Type CO Switch Protocol Framing T...

Page 16: ...p Name Channel Protocol E M Direction Start Type Digit Collection Called Party Digits DID DNIS Calling Party Digits ANI Trunk to Trunk Group Name Channel Protocol E M Direction Start Type Digit Collec...

Page 17: ...Group Name Channel Protocol E M Direction Start Type Digit Collection Called Party Digits DID DNIS Calling Party Digits ANI Trunk to Trunk Group Name Channel Protocol E M Direction Start Type Digit C...

Page 18: ...Lunch Other Other Open Closed Lunch Other Emergency 911 and E911 Open Closed Lunch Other Off site Notification CLIR Features Enabled Enabled Default User Group Internal Open Closed Lunch Other Local O...

Page 19: ...Lunch Other Other Open Closed Lunch Other Emergency 911 and E911 Open Closed Lunch Other Off site Notification CLIR Features Enabled Enabled Customer Defined Group 1 Internal Open Closed Lunch Other...

Page 20: ...Lunch Other Other Open Closed Lunch Other Emergency 911 and E911 Open Closed Lunch Other Off site Notification CLIR Features Enabled Enabled Customer Defined Group 3 Internal Open Closed Lunch Other...

Page 21: ...Lunch Other Other Open Closed Lunch Other Emergency 911 and E911 Open Closed Lunch Other Off site Notification CLIR Features Enabled Enabled Customer Defined Group 5 Internal Open Closed Lunch Other...

Page 22: ...H M Thursday H M H M Friday H M H M Saturday H M H M Sunday H M H M Lunch Open From To Monday H M H M Tuesday H M H M Wednesday H M H M Thursday H M H M Friday H M H M Saturday H M H M Sunday H M H M...

Page 23: ...sword Extension Assign automatically Use Call Coverage Timeout Voice Mail Auto Attendant Menu Phone No Total Per device Name Type Linear Circular Password Extension Assign automatically Use Call Cover...

Page 24: ...r Password Extension Assign automatically Use Call Coverage Timeout Voice Mail Auto Attendant Menu Phone No Total Per device Name Type Linear Circular Password Extension Assign automatically Use Call...

Page 25: ...imeout Voice Mail Auto Attendant Menu Phone No Disconnect Name Password Class of Service Extension Default Route Point Group Use Assign automatically Use Call Coverage Timeout Voice Mail Auto Attendan...

Page 26: ...age Timeout Voice Mail Auto Attendant Menu Phone No Disconnect Name Password Class of Service Extension Default Route Point Group Use Assign automatically Use Call Coverage Timeout Voice Mail Auto Att...

Page 27: ...m can support 100 Hunt groups and Calling groups Group Name Description Authorization Code Password if any Call Pickup Groups You can create up to 32 Call Pickup groups on the NBX 100 up to 100 on the...

Page 28: ...sions used for Call Park must be included in the External range If they are not the Park features do not work Do not change the reserved Auto Attendant extension numbers 500 and 501 TAPI Route Point e...

Page 29: ...ation Route 4 Auto Attendant Route 5 H 323 Gateway Route 6 Virtual Tie Lines Route 8 Dial 8 Pool By default destination Route 2 is used for 911 and E911 Destination Operations Route Entry Operation Op...

Page 30: ...Timed Routes Entries Route ID Entry ID Start End Days Destination Route Notes To omit a day of the week replace Day with a period Days are listed in SMTWTFS order Timed Routes Operation Route ID Entr...

Page 31: ...NBX Communications System Planning Guide 31 Dial Plan continued Pretranslator ID No Entry Operation ID Operation Value Table ID Entry ID Digits Minimum Digits Maximum Digits Class of Service Priority...

Page 32: ...ging Amplifier Yes No Make Model Paging Port Line Port Adapter required External alerts Yes No Make Model Ringers Music on Hold MOH Door Telephone Yes No Make Model Will MOH be implemented Yes No MOH...

Page 33: ...North America only No Location or Demarcation Telephone Number Hunt Sequence Chassis Slot Port Ext Pool MAC Address PFT North America only No Location or Demarcation Telephone Number Hunt Sequence Cha...

Page 34: ...PFT North America only No Location or Demarcation Telephone Number Hunt Sequence Chassis Slot Port Ext Pool MAC Address PFT North America only No Location or Demarcation Telephone Number Hunt Sequenc...

Page 35: ...pping Groups 3102 Business Telephone Default 3102 Business Group Customer Defined 1 Feature Headset Transfer to VMail Call Park System System System System System Release System Customer Defined 2 Cus...

Page 36: ...Groups 2102 and 1102 Business Telephones Default Attendant Default User 7 7 8 8 9 9 10 10 1 Feature 11 1 Feature 11 2 Transfer to VMail 12 2 Transfer to VMail 12 3 Call Park 13 3 Call Park 13 4 Flash...

Page 37: ...2102 and 1102 Business Telephones continued Default Super User Customer Defined 1 7 7 8 8 9 9 10 10 1 Feature 11 1 Feature 11 2 Transfer to VMail 12 2 Transfer to VMail 12 3 Call Park 13 3 Call Park 1...

Page 38: ...2102 and 1102 Business Telephones continued Customer Defined 2 Customer Defined 3 7 7 8 8 9 9 10 10 1 Feature 11 1 Feature 11 2 Transfer to VMail 12 2 Transfer to VMail 12 3 Call Park 13 3 Call Park 1...

Page 39: ...ide 39 Button Mapping Groups 3101 and 3101SP Basic Telephones Default 3101 Basic Telephone Group System System Feature Transfer Customer Defined 1 Customer Defined 2 Customer Defined 3 Customer Define...

Page 40: ...lanning Guide 40 Button Mapping Groups 2101 Basic Telephone Default Basic Telephone Group Feature Call Toggle Transfer Customer Defined 1 Customer Defined 2 Customer Defined 3 Customer Defined 4 Custo...

Page 41: ...roup No First Name Ext Room Location Last Name Class of Service Group Button Mapping Group Hunt Group Calling Group Call Pickup Group No Last Name First Name Ext Room Location Class of Service Group B...

Page 42: ...kup Group No Last Name First Name Ext Room Location Class of Service Group Button Mapping Group Hunt Group Calling Group Call Pickup Group No Last Name First Name Ext Room Location Class of Service Gr...

Page 43: ...kup Group No Room Location Class of Service Group Last Name First Name Ext Button Mapping Group Hunt Group Calling Group Call Pickup Group No Last Name First Name Ext Room Location Class of Service Gr...

Page 44: ...kup Group No Last Name First Name Ext Room Location Class of Service Group Button Mapping Group Hunt Group Calling Group Call Pickup Group No Last Name First Name Ext Room Location Class of Service Gr...

Page 45: ...Location DID Number No Last Name First Name Extension Room Location DID Number No Last Name First Name Extension Room Location DID Number No Last Name First Name Extension Room Location DID Number No...

Page 46: ...Room Location DID Number No Last Name First Name Extension Room Location DID Number No Last Name First Name Extension Room Location DID Number No Last Name First Name Extension Room Location DID Numb...

Page 47: ...Room Location DID Number No Last Name First Name Extension Room Location DID Number No Last Name First Name Extension Room Location DID Number No Last Name First Name Extension Room Location DID Numb...

Page 48: ...Room Location DID Number No Last Name First Name Extension Room Location DID Number No Last Name First Name Extension Room Location DID Number No Last Name First Name Extension Room Location DID Numb...

Page 49: ...ons System Planning Guide 49 Automated Attendant Will a receptionist be the primary answering point Yes No Morning Greeting 1 minute Start time Afternoon Greeting 1 minute Start Time Evening Greeting...

Page 50: ...4 minutes Telephone Button Action Telephone Number or Extension 1 2 3 4 5 6 7 8 9 Timeout If you press the button listed in the first column the NBX system either performs the action listed in the Act...

Page 51: ...eting 4 minutes Telephone Button Action Telephone Number or Extension 1 2 3 4 5 6 7 8 9 Timeout If you press the button listed in the first column the NBX system either performs the action listed in t...

Page 52: ...reeting Telephone Button Action Telephone Number or Extension 1 2 3 4 5 6 7 8 9 T O If you press the button listed in the first column the NBX system either performs the action listed in the Action co...

Page 53: ...u 2 Greeting Telephone Button Action Telephone Number or Extension 1 2 3 4 5 6 7 8 9 T O If you press the button listed in the first column the NBX system either performs the action listed in the Acti...

Page 54: ...Sub Menu 3 Greeting Telephone Button Action Tel No Ext 1 2 3 4 5 6 7 8 9 Timeout If you press the button listed in the first column the NBX system either performs the action listed in the Action colum...

Page 55: ...Sub Menu 4 Greeting Telephone Button Action Tel No Ext 1 2 3 4 5 6 7 8 9 Timeout If you press the button listed in the first column the NBX system either performs the action listed in the Action colum...

Page 56: ...ing Name Time of Day Dependent Start Time Hour _______ Min ________ A M P M Mon Tue Wed Thu Fri Sat Sun Date Range Dependent Start Day MM DD YYYY Start Time Hour _______ Min ________ A M P M End Time...

Page 57: ...retention 1 255 days 12 ports x 80 hr upgrade Max incoming message length 1 10 minutes Requires license key code for activation SuperStack 3 NBX System 12 ports standard Number of minutes per user cla...

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