3Com HomeConnect 3CP4130, User Manual

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problem before working through the WAN connection problems.
Power Problems
Symptoms Possible Cause Corrective Action
The LAN LED is Off. The LAN cable is not connected Check that one end of the LAN cable
is fully plugged into the LAN port on
your modem and the other end is fully
plugged into the local LAN
connection.
The MDI/X switch on the back of
the modem is set to connect to a
single PC but the cable is
connected to a hub (or vice
versa). Press the switch in to connect to a hub
and out to connect to a PC.
LAN Connection Problems
Symptoms Possible Cause Corrective Action
The LAN LED is Off. The LAN cable is not connected Check that one end of the LAN cable
is fully plugged into the LAN port on
your modem and the other end is fully
plugged into the local LAN
connection.
The MDI/X switch on the back of
the modem is set to connect to a
single PC but the cable is
connected to a hub (or vice
versa). Press the switch in to connect to a hub
and out to connect to a PC.
The LAN cable has been
damaged. Replace the cable with another LAN
cable.
USB Connection Problems
Symptoms Possible Cause Corrective Action
My Windows-based PC did not
automatically detect the modem
when I plugged in the USB cable
for the first time. The modem is not
powered on. Plug in the modem and allow it
enough time to complete the boot
process. (Status LED goes off.)
The USB LED on the modem is
Off. There's a USB
connection problem. Check that one end of the USB
cable is fully plugged into the
USB port on the modem and the
other end is fully plugged into
the PC's USB port.
The USB cable has been
damaged. Replace the USB cable.