8-4
Symptom 2
Symptom
When the firewall is running, the ALM LED turns red and the following information appears:
%Jul 5 14:59:03:878 2007 H3C DRVMSG/3/FanPlugIn:Fan 1 Plug In.
%Jul 5 14:59:03:879 2007 H3C DRVMSG/3/FanErr:Fan 1 Error.
#Jul 5 14:59:03:998 2007 H3C DEV/1/FAN STATE CHANGES TO FAILURE:
Trap 1.3.6.1.4.1.2011.2.23.1.12.1.6<fanfailure>: fan ID is 1
%Jul 5 14:59:03:998 2007 H3C DEV/4/FAN FAILED:
Fan 1 failed.
This indicates that fan 1 is faulty.
Solution
Check whether any foreign object has entered the fan tray.
If the cause cannot be located in the steps above and the problem persists, contact your local sales
agent.
Troubleshooting the Configuration System
If the system runs normally after the firewall is powered on, the booting information is displayed on the
configuration terminal. If the configuration system is faulty, the terminal screen may display nothing or
illegible characters.
No Display on the Terminal Screen
Symptom
After the firewall is powered on, the configuration terminal displays nothing.
Solution
Check that:
z
The power supply is normal.
z
The console cable is properly connected.
If the cause cannot be located in the steps above, the possible reasons are as follows:
z
The serial port to which the console cable is connected is not the one configured in the emulation
program.
z
Terminal settings are incorrect. The required settings are as follows: 9600 bits per second, 8 data
bits, no parity, 1 stop bit, no flow control, and VT100 for terminal emulation type.
z
The configuration cable is not in good condition.
If the cause cannot be located in the steps above and the problem persists, contact your local sales
agent.
Illegible Characters on the Terminal Screen
Symptom
After the firewall is powered on, the configuration terminal displays illegible characters.
