3Com e-PC c10/s10, User Manual, Page: 101 / 122

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If additional assistance is required, contact your network supplier. Many suppliers are
authorized 3Com service partners who are qualified to provide a variety of services, including
network planning, installation, hardware maintenance, application training, and support
services.
When you contact your network supplier for assistance, have the following information
ready:
Product model name, part number, and serial number
A list of system hardware and software, including revision levels
Diagnostic error messages
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following section on how to
contact 3Com.
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If you are unable to obtain assistance from the 3Com online technical resources or from your
network supplier, 3Com offers technical telephone support services. To find out more about
your support options, please call the 3Com technical telephone support phone number at the
location nearest you.
When you contact 3Com for assistance, have the following information ready:
Product model name, part number, and serial number
A list of system hardware and software, including revision levels
Diagnostic error messages
Details about recent configuration changes, if applicable
Following is a list of worldwide technical telephone support numbers:
Country Telephone Number
Asia Pacific Rim
Australia 1 800 678 515
P.R. of China 10800 61 00137 or
021 6350 1590
Hong Kong 800 933 486
India + 61 2 9937 5085
Indonesia 001 800 61 009