42
S
UPPORT
FROM
Y
OUR
N
ETWORK
S
UPPLIER
If you require additional assistance, contact your network supplier. Many suppliers
are authorized 3Com service partners who are qualified to provide a variety of
services, including network planning, installation, hardware maintenance,
application training, and support services.
When you contact your network supplier for assistance, have the following
information ready:
■
Product model name, part number, and serial number
■
A list of system hardware and software, including revision levels
■
Diagnostic error messages
■
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following section on
how to contact 3Com.
S
UPPORT
FROM
3C
OM
If you are unable to obtain assistance from the 3Com online technical resources
or from your network supplier, 3Com offers technical telephone support services.
To find out more about your support options, call the 3Com technical telephone
support phone number at the location nearest you.
When you contact 3Com for assistance, have the following information ready:
■
Product model name, part number, and serial number
■
A list of system hardware and software, including revision levels
■
Diagnostic error messages
■
Details about recent configuration changes, if applicable
The following list of worldwide technical telephone support number is correct at
the time of publication. Refer to the 3Com Web site for updated information.
Country
Telephone Number
Asia, Pacific Rim
Australia
1 800 678 515
Hong Kong
800 933 486
India
+61 2 9424 5179 or 000800 650 1111
Indonesia
001 803 61009
Japan
00531 616 439 or 03 5977 7991
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