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3Com 3CR13500, Hardware And Software Users Manual

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3Com 3CR13500 Hardware And Software Users Manual Download Page 61

3COM Security Switch 6200 Hardware and Software Users Guide

6-1

Upgrading the System

Software Using

the Safe Upgrade and

Rollback Features

Your system ships with two disk partitions, one partition is used for the 
current runtime (RP) version of software and the other partition is for the 
upgraded (UP) version of software. Each partition provides 20 Gigabytes of 
disk space.

This chapter describes how to update your system software, and how to utilize 
these partitions.

Using Multiple 
Versions of 
Software 
(Safe 
Upgrade)

Using two partitions, your system allows you to upgrade your system software 
while maintaining a previous version of your configuration. The following 
sections describe how to accomplish this.

Upgrading 
from Version 
2.0

To upgrade your system from Version 2.0 to a newer release, while saving 
your current configuration, complete the following:

1.

Connect to Console port as described in the previous section.

2.

Partition your disk for dual boot. Note that this only has to be 
accomplished once. To do this, from root prompt, enter the 
following command:

fdisk /dev/ataraid/d0

3.

Within the fdisk command, display a print(p) disk layout by entering 
the letter “p”. A display similar to the following displays:

/dev/ataraid/d0p1 * 1 13 104422 83 Linux

# /boot

Summary of Contents for 3CR13500

Page 1: ...r 2003 Security Switch 6200 Hardware and Software Users Guides FIBER 10 100 1000 10 100 CONSOLE max 9800 8 N 1 PACKET LINK 1 3 5 7 2 4 6 8 9 11 13 15 10 12 14 16 FIBER PACKET LINK 17 18 PWR MGMT1 MGMT2 SYS HDD ...

Page 2: ...rogram or documentation contained in or delivered to you in conjunction with this User Guide Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com SuperStack and Transcend are registered trademarks of 3Com Corporation The 3Com logo and CoreBuilder are trademarks of 3Com Corporation Intel and Pentium are re...

Page 3: ... 1 Site Requirements 2 2 Shipment Check 2 2 Additional Equipment 2 4 Required Equipment 2 4 Tools 2 4 Cables 2 4 Terminal or PC 2 5 Chassis Rack Installation 2 5 Front Rack Mounting 2 5 Tabletop Mounting 2 6 3 Interface Connections and First Time Start Up Making Connections 3 1 Management Serial Port Connections 3 1 Connecting a Terminal or PC to the System Front Serial Craft Port 3 2 Connecting R...

Page 4: ...nfiguration 4 21 Displaying Your System Configuration 4 21 Restoring the system to Factory Default Settings 4 25 Getting Help Within the Configuration Tool 4 25 5 Upgrading the System Software Upgrading the System Software 5 1 6 Upgrading the System Software Using the Safe Upgrade and Rollback Features Using Multiple Versions of Software Safe Upgrade 6 1 Upgrading from Version 2 0 6 1 Upgrading fr...

Page 5: ...gnments C Regulatory Information Regulatory Standards Compliance C 1 CE marking for the EEA European Economic Area C 1 Safety C 1 Factory Approvals C 1 EMI Compliance C 2 Radio Frequency Interference C 2 VCCI Statement V 3 2000 04 C 2 Other EMI Approvals C 2 Immunity Compliance C 2 ...

Page 6: ...3COM Security Switch 6200 Hardware and Software Users Guide ...

Page 7: ...ing conventions are used throughout this guide to emphasize certain information such as user input screen options and output and menu selections italics Indicates book titles and user input variables Courier Indicates user input and program output Courier italics Indicates variables in commands Menu Indicates to select an Option from the menu pull down Warnings Cautions and Notes indicate the foll...

Page 8: ...des provide additional installation and configuration information for the system Security Switch 6200 Product Release Notes Install Server Installation and Configuration Guide Security Switch 6200 Applications Guide Customer Support To obtain technical tips or support refer to the Technical Support chapter of this guide ...

Page 9: ... enables simultaneous processing of traffic by multiple services The system is used by medium to large enterprises to consolidate the functions of multiple appliances at a fraction of the cost This chapter describes the system components System Components The system has a compact expandable form factor and is either rack or table top mountable The system provides the following features Fixed 16 10...

Page 10: ...Figure 1 2 displays the rear panel components NOTE This figure is shown for reference only The console connections should be made from the 6200 front panel with the management connections taking place in the rear of the chassis Figure 1 2 Rear Panel Component Layout FIBER 10 100 1000 10 100 CONSOLE max 9800 8 N 1 PACKET LINK 1 3 5 7 2 4 6 8 9 11 13 15 10 12 14 16 FIBER PACKET LINK 17 18 PWR MGMT1 ...

Page 11: ... that allows you to quickly configure your system for basic operations For further information on the startup interview refer to the Interface Connections and First Time Start Up chapter of this guide Configuration Tool The system uses a menu driven configuration interface cos_config for configuration purposes This tool supports adding modifying or deleting any of the system configuration paramete...

Page 12: ...1 4 3COM Security Switch 6200 Hardware and Software Users Guide Introduction ...

Page 13: ...n Interface connections Before You Start WARNING To ensure power connectivity if you are using more than one power supply be sure to use separate power sources Before installing your system be sure that the site s environmental and space requirements allow optimal chassis access and operation In addition you need to verify that you have the equipment and the tools necessary to complete this instal...

Page 14: ...imum are included with your system Chassis Mounting screws Rubber feet Two power cables One serial console port cable CDs containing the system software product documentation and applications Warranty card Figure 2 1 shows the standard shipping contents Requirement Description Operating Temperature 0 to 40 degrees C Relative Humidity 10 90 non condensing Minimum Ventilation 6 inches 15 2 cm to the...

Page 15: ...rity Switch 6200 Shipping Contents NOTE 3COM recommends that you save the shipping containers in the event you need to send back one or more components FIBER 10 100 1000 10 100 CONSOLE max 9800 8 N 1 PACKET LINK 1 3 5 7 2 4 6 8 9 11 13 15 10 12 14 16 FIBER PACKET LINK 17 18 PWR MGMT1 MGMT2 SYS HDD ...

Page 16: ...u need as a minimum a Phillips screwdriver 9 minimum 2 Cables Cabling requirements are installation specific Prior to installation you should know The kind and number of cables required for each type of interface The distance limitations for each signal type Table 2 1 provides the approximate cable distance limitations Table 2 1 Cable Distance Limitations Table 2 2 shows the cables that ship with ...

Page 17: ...install the chassis in the front of your rack 1 Remove the center brackets one on each side from the system 2 Position the chassis in the rack by aligning the holes on its integrated front mounting brackets with the holes in the rack 3 Insert the appropriate screws through the brackets and tighten If the rack holes are not threaded use cage nuts over them Figure 2 2 shows a chassis installation ex...

Page 18: ...t supplied with the system to the bottom of the box To do this complete the following 1 Turn the system over onto its top with the bottom facing up 2 Locate the indented feet locators as shown in the following figure 3 Peel backing off of the rubber feet and press them down firmly on the indents Once the rubber feet are installed you can mount the system on a solid flat surface Place rubber feet h...

Page 19: ... serial port Ethernet port Power connections Management Serial Port Connections The system provides you with multiple ways to access the Management Console You can connect to the console by either connecting a terminal or a PC to the system s serial craft connector or by Telneting into the system Management Console remotely For the initial configuration you can connect to the system through the cr...

Page 20: ... flow control Connecting a Terminal or PC to the System Front Serial Craft Port To connect a terminal or PC to the system front serial craft port 1 Connect one end of a DB9 to DB9 cable into the terminal or PC 2 Connect the other end into the system serial craft port Figure 3 1 shows the system connected to a laptop computer Figure 3 1 Connecting a Laptop Computer to the system Front Serial Craft ...

Page 21: ...er Connections CAUTION To ensure power connectivity if you are using more than one power supply be sure to use separate power sources To connect power cabling 1 Place the female end of the power cable into the power supply connector located on the back of the chassis Refer to Figure 3 3 for the exact location Figure 3 3 System Rear View Power Connections NOTE Before applying power to the system be...

Page 22: ... when the system is powered on until cleared by the BIOS If the system is not powered down normally the PWR LED may blink even though the SYS LED may be off due to a failure or configuration change that prevents the BIOS from running 2 The Amber status takes precedence over the Green status When the Amber LED is on or flashing the Green LED is off 3 This LED is also off when the system is powered ...

Page 23: ...1 Refresh timer failure The memory refresh circuitry on the motherboard is faulty 2 Parity error Parity can not be reset 3 Base memory failure Base memory test failure See Table 53 POST Memory Error 3 Beep Codes for additional error details 4 System timer System timer is not operational 5 Processor failure Processor failure detected 6 Keyboard controller Gate A20 failure The keyboard controller ma...

Page 24: ...3 6 3COM Security Switch 6200 Hardware and Software Users Guide Interface Connections and First Time Start Up ...

Page 25: ... system 3 01h Off Off Off G Memory mixed type detected 3 02h Off Off G Off EDO is not supported 3 03h Off Off G G First row memory test failure 3 04h Off G Off Off Mismatched DIMMs in a row 3 05h Off G Off G Base memory test failure 3 06h Off G G Off Failure on decompressing post module 3 07h odh Off G G G Generic memory error G Off Off Off G Off Off G G Off G Off G Off G G G G Off Off G G Off G 3...

Page 26: ...values 1 Log into your system as root NOTE The password is admin 2 Change to the bin directory within admin and list the files within this directory to locate the necessary interview file admin xxxxx admin cd usr os bin admin xxxxx bin ls 3 Locate the file cos_interview and execute the following command at the admin prompt admin xxxxx bin cos_interview Once the interview is launched you are presen...

Page 27: ...cean 10 Pacific Ocean 11 Other Enter GMT offset Enter choice 1 11 Select a country Enter choice 1 49 1 Antigua Barbuda 18 Ecuador 35 Panama 2 Anguilla 19 Grenada 36 Peru 3 Netherlands Antilles 20 French Guiana 37 St Pierre Miquelon 4 Argentina 21 Greenland 38 Puerto Rico 5 Aruba 22 Guadeloupe 39 Paraguay 6 Barbados 23 Guatemala 40 Suriname 7 Bolivia 24 Guyana 41 El Salvador 8 Brazil 25 Honduras 42...

Page 28: ... Time 17 Alaska Time 18 Alaska Time Alaska panhandle 19 Alaska Time Alaska panhandle neck 20 Alaska Time west Alaska 21 Aleutian Islands Enter choice 1 21 5 Define the Management Services Management Services Several methods are available for managing your system through the 10 100 Ethernet interface on the host Select the desired management services Enable Telnet Server disabled enabled enabled En...

Page 29: ...ined each with its own username and password Add or Modify User Accounts Y or N Y Enter User Name Enter password Verify password Enable Login Access disabled enabled disabled Enter Access Level Guest Network Operator Service Operator Administrator Guest The following is an example display showing configured users User Accounts Add or Modify User Accounts Y or N Y n 8 Configure the host interfaces ...

Page 30: ...es Y or N N Continue this step until all interfaces are configured 10 Configure your default gateway Default gateway This section allows you to configure a default gateway for the system Please provide an IP address in dotted decimal format Default gateway 0 0 0 0 1 fastethernet 1 12 fastethernet 12 2 fastethernet 2 13 fastethernet 13 3 fastethernet 3 14 fastethernet 14 4 fastethernet 4 15 fasteth...

Page 31: ...tant for proper correlation of security events The system uses the Network Time Protocol NTP to achieve time sychronization The IP address of an NTP server must be specified NTP Server Add NTP Server Y or N Y Enter NTP Server IP Address 0 0 0 0 Congratulations you have finished the Interview To activate your interview settings you MUST reboot the system using the following command at the prompt re...

Page 32: ...3 14 3COM Security Switch 6200 Hardware and Software Users Guide Interface Connections and First Time Start Up ...

Page 33: ...ce is launched from the UNIX admin prompt To launch this tool complete the following 1 Log into your system as admin username admin password admin 2 Change to the bin directory within admin and list the files within this directory to locate the necessary interview file admin xxxxx admin cd usr os bin admin xxxxx bin ls 3 Execute the file cos_config and execute the following command at the admin pr...

Page 34: ...e initial letter of an option and the press the Tab key to complete the entire string on supported choices The Enter key is used to select default values Configuring System Parameters This section describes how to change your system settings Specifically how to Change the system host name and domain name Change system information Change time information Enable external access ability To configure ...

Page 35: ... Asia 6 Atlantic Ocean 7 Australia 8 Europe 9 Indian Ocean 10 Pacific Ocean 11 Other Enter GMT offset Enter choice 1 11 Select a country Enter choice 1 49 1 Antigua Barbuda 18 Ecuador 35 Panama 2 Anguilla 19 Grenada 36 Peru 3 Netherlands Antilles 20 French Guiana 37 St Pierre Miquelon 4 Argentina 21 Greenland 38 Puerto Rico 5 Aruba 22 Guadeloupe 39 Paraguay 6 Barbados 23 Guatemala 40 Suriname 7 Bo...

Page 36: ...jo 15 Mountain Standard Time Arizona 16 Pacific Time 17 Alaska Time 18 Alaska Time Alaska panhandle 19 Alaska Time Alaska panhandle neck 20 Alaska Time west Alaska 21 Aleutian Islands Enter choice 1 21 5 Define the Management Services Enable Telnet Server disabled enabled enabled Enable FTP Server disabled enabled enabled Enter WEB Timeout 20 Enter Default Gateway 0 0 0 0 6 Select option 1 from th...

Page 37: ...s Modify the User Accounts Add Delete Modify or eXit eXit 2 Enter the desired option and make changes as necessary or enter X to return to the main menu The following is an example of a user being added Modify the User Accounts Add Delete Modify or eXit eXit a Enter User Name fred Enter password Verify password Enable Login Access disabled enabled disabled enabled Enter Access Level Guest Network ...

Page 38: ... main menu NTP Servers xxx xxx xx x Modify the NTP Servers Add Delete or eXit eXit 2 Enter the desired option and add or delete an NTP server or enter X to return to the main menu Configuring Domain Name Resolution Domain name resolution allows you translate and search domain names The Domain Name System DNS is a global network of servers that translate host names like www mycompany com into numer...

Page 39: ...Exit Enter choice 1 2 X X 3 Enter the desired option or enter X to return to the main menu Configuring the Simple Network Management Protocol SNMP To configure SNMP 1 Select Option 5 from the main menu SNMP configuration 1 SNMP Server 2 Communities 3 Trap Destinations X Exit 2 Configure SNMP Servers For example Enter choice 1 3 X X 1 SNMP Server Enabled enabled Contact Root root localhost configur...

Page 40: ...3com com Location The Lab Would You Like to Modify the SNMP Configuration y or n n 3 Enter y to modify the SNMP configuration or n to return to the SNMP Configuration menu SNMP configuration 1 SNMP Server 2 Communities 3 Trap Destinations X Exit 4 Configure SNMP Communities For example Enter choice 1 3 X X 2 SNMP Communities Change the SNMP Communities Add Delete or eXit eXit a Enter Community Nam...

Page 41: ...figuration Menu SNMP configuration 1 SNMP Server 2 Communities 3 Trap Destinations X Exit 6 Configure SNMP Trap Destinations For example Enter choice 1 3 X X 3 SNMP Traps Change the SNMP Trap Destinations Add Delete Modify or eXit eXit a Enter Trap Destination 0 0 0 0 10 2 1 48 Enter Port Number 162 Enter Trap Type trap inform trap Enter SNMP Version SNMPv1 SNMPv2c SNMPv3 SNMPv1 Enter Community fo...

Page 42: ...agement interfaces allow you to manage the configured interfaces To configure the physical interfaces 1 Select Option 6 from the main menu Physical Interfaces Destination Port Type Version Community 10 2 1 48 162 trap SNMPv1 foobar Interface MAC Address Configured Auto neg Duplex Speed management 1 00 03 47 f1 aa 52 N on half 10 management 2 00 03 47 f1 aa 53 N on half 10 fastethernet 1 N on half ...

Page 43: ...thernet 17 N on half 10 gigabitethernet 18 N on half 10 Interface MAC Address Configured Auto neg Duplex Speed management 1 00 03 47 f1 aa 52 N on half 10 management 2 00 03 47 f1 aa 53 N on half 10 fastethernet 1 00 00 a2 00 00 01 Y off full 10 fastethernet 2 N on half 10 fastethernet 3 N on half 10 fastethernet 4 N on half 10 fastethernet 5 N on half 10 fastethernet 6 N on half 10 fastethernet 7...

Page 44: ... Select Option 7 from the main menu Tap Interfaces Name Physical Interfaces Modify the Tap Interfaces Add Delete Modify or eXit eXit a 2 Enter the desired option to add delete or modify a tap interface or enter x to return to the main menu For example Tap Name tap1 Physical Interfaces fastethernet 1 fastethernet 2 gigabitethernet 17 Tap Interfaces Name Physical Interfaces tap1 fastethernet 1 faste...

Page 45: ...ss 0 0 0 0 0 128 205 1 23 24 Broadcast Address 128 205 1 255 MTU 1500 IP Interfaces 3 Enter the desired option to add delete or modify additional network interfaces or enter x to return to the main menu For example Modify the IP Interfaces Add Delete Modify or eXit eXit a Physical Interface fastethernet 1 VLAN Interface Y or N N y Enter VLAN ID 1 4095 100 Interface State disabled enabled enabled E...

Page 46: ...ain menu For example Enter Interface fastethernet 1 VLAN Interface Y or N N Enter IP Address 0 0 0 0 128 205 1 24 Enter Network Mask 255 255 0 0 255 255 0 0 Enter Broadcast Address 128 205 255 255 IP Aliases Modify the IP Aliases Add Delete Modify or eXit eXit m Enter Interface fastethernet 1 VLAN Interface Y or N N Enter IP Address 0 0 0 0 128 205 1 24 Enter Network Mask 255 255 0 0 255 255 255 0...

Page 47: ...Address 128 205 2 255 IP Aliases Modify the IP Aliases Add Delete Modify or eXit eXit 3 Enter the desired option to add delete or modify additional IP aliases or enter x to return to the main menu Interface IP Address Netmask Broadcast fastethernet 1 128 205 1 24 255 255 0 0 128 205 255 255 fastethernet 1 128 205 1 24 255 255 0 0 128 205 1 255 Interface IP Address Netmask Broadcast fastethernet 1 ...

Page 48: ...ation 0 0 0 0 0 10 0 0 0 Enter Network Mask in dot notation 0 0 0 0 255 0 0 0 Enter the Next Hop Gateway 0 0 0 0 192 168 10 1 Enter the Metric 1 Static Routes Modify the Static Routes Add Delete Modify or eXit eXit a Enter Destination 0 0 0 0 0 192 168 20 0 24 Enter the Next Hop Gateway 0 0 0 0 192 168 10 1 Enter the Metric 1 2 Static Routes Modify the Static Routes Add Delete Modify or eXit eXit ...

Page 49: ...the main menu For example Modify the Static Hosts Add Delete Modify or eXit eXit a Enter Host IP Address 0 0 0 0 128 205 1 30 Enter MAC Address 00 00 a2 00 00 02 Static ARP Entries IP Address MAC Address 128 205 1 30 00 00 a2 00 00 02 Modify the Static Hosts Add Delete Modify or eXit eXit a Enter Host IP Address 0 0 0 0 128 205 1 31 Enter MAC Address 00 00 a2 00 00 03 Static ARP Entries IP Address...

Page 50: ...allation Automatic switchover provides user access to the VPN even if one VPN is out of service for some reason for example a system crash power failure hardware failure physical interface failure system shutdown or reboot These functions apply only to installations where two or more VPNs are in parallel with the Public interfaces of all systems on a common LAN and with the Private and or External...

Page 51: ...disabled enabled disabled Enable Preemption disabled enabled disabled Enter Priority 100 Enter Advertisement Interval seconds 1 Enter Group ID 1 Enter IP Addresses Separated by Comma 30 0 0 10 VRRP Configurations Modify the VRRP Configuration Add Delete Modify or eXit eXit a VRRP ID 1 Enabled disabled VRRP Interface fastethernet 1 Enable VRRP MAC disabled Preemption disabled Priority 100 Advertise...

Page 52: ...enabled disabled Enter Priority 0 100 Enter Advertisement Interval seconds 1 Enter Group ID 0 1 Enter IP Addresses Separated by Comma 30 0 0 10 VRRP Configurations VRRP ID 1 Enabled enabled VRRP Interface fastethernet 1 Enable VRRP MAC disabled Preemption disabled Priority 100 Advertisement Interval seconds 1 Group ID 1 IP Addresses 30 0 0 10 VRRP ID 2 Enabled disabled VRRP Interface fastethernet ...

Page 53: ...ur System Configuration To restore your configuration to its previous configuration at the admin prompt use the following command admin xxxxx bin cos_set_system f directory filename Where the directory specifies the directory where the file is located and the filename is the actual configuration file The following is an example of this command admin helios bin cos_set_system f tmp foo Displaying Y...

Page 54: ...The Lab data snmp_server snmp_community data community foobar address 10 2 1 48 access read write data data community public address 10 0 0 0 mask 255 0 0 0 data snmp_community snmp_trap_destination data host 10 2 1 48 community foobar data snmp_trap_destination physical_interface data ifname fastethernet 1 mac_addr 00 00 a2 00 00 01 autoneg off duplex full speed 10 data data ifname fastethernet 1...

Page 55: ... address 128 205 2 23 mask 255 255 255 0 data ip_interface ip_alias data ifname fastethernet 1 address 128 205 1 24 mask 255 255 255 0 data data ifname fastethernet 1 vlan 100 address 128 205 2 24 mask 255 255 255 0 data ip_alias static_route data destination 10 0 0 0 mask 255 0 0 0 gateway 192 168 10 1 data data destination 192 168 20 0 mask 255 255 255 0 gateway 192 168 10 1 metric 2 data static...

Page 56: ...sername foobar shell enabled data data username fred shell enabled access_level Administrator data account tap_interface data tapname tap1 ifnames fastethernet 1 fastethernet 2 gigabitethernet 17 data data tapname tap2 ifnames fastethernet 3 data tap_interface vrrp data enabled enabled name fastethernet 1 id 1 priority 100 group_id 1 ip_addr 30 0 0 10 data data name fastethernet 1 vlan 100 id 2 us...

Page 57: ...one in the event you telneted into the box admin xxxxx bin cos_reset_system Getting Help Within the Configuration Tool To receive help from within the system Configuration Tool use the following command at the admin prompt admin xxxxx bin cos_show_system help The following options can be used within this Help system cos_show_system OPTION v version displays the current configuration tool version n...

Page 58: ...4 26 3COM Security Switch 6200 Hardware and Software Users Guide Configuring the Security Switch 6200 System ...

Page 59: ... to 2 1 4 x 0 1 2 To do this complete the following 1 Login to your system Console port as Root 2 Change to the root directory using the following command cd root 3 Create a directory using the following command mkdir upgradepack X X X X Where X X X X is the current software version For this release X sequence is 2 1 4 17 4 FTP or copy the file called cos upgradepack ocode AZZZ Y Y Y Y X X X X sha...

Page 60: ... completes enter the following command at the root prompt cos upgradepack ocode AZZZ Y Y Y Y X X X X shar Answer Y when this command prompts you NOTE Once this action completes successfully your system software is upgraded You may notice Exec ed Program Error being displayed on your screen during the upgrade process if upgrading from a release prior to 2 1 3 Please ignore these error messages Your...

Page 61: ... partitions your system allows you to upgrade your system software while maintaining a previous version of your configuration The following sections describe how to accomplish this Upgrading from Version 2 0 To upgrade your system from Version 2 0 to a newer release while saving your current configuration complete the following 1 Connect to Console port as described in the previous section 2 Parti...

Page 62: ... 9 to 82 by entering the letter t 6 Save w the partition table by entering the letter w 7 Reboot your system You can also perform the software upgrade when you reboot your system using the Install Server To do this complete the following 1 Check to make sure you have the right version of install cos To do this At root prompt enter usr os sbin install cos h The following displays Usage usr os sbin ...

Page 63: ...complete enter the following usr os bin cos_toggle other 5 Reboot your system Your system is booted into the UP 6 Upgrade your system software or applications as needed 7 Reboot if necessary If all upgrades are working normally you are now on the UP partition set 2 If however your upgrades fail your system fails to boot up or crashes then you must reboot and when you get the bootup choices for the...

Page 64: ...all cos while the system is booted from the install server or the system is running off the disk CAUTION Caution Reboot into the UP first making sure the UP is working then upgrade within the UP leaving the good RP alone To install to the UP of your system while the system is running with the RP 1 Enter the following command usr os sbin install cos p 2 release directory 2 Manually configure the UP...

Page 65: ...site Online Technical Services 3Com offers worldwide product support 24 hours a day 7days a week through the following online systems World Wide Web site 3Com Knowledgebase Web Services 3Com FTP site World Wide Web Site To access the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser http www 3com com This service provides access to ...

Page 66: ...r the following information into your FTP client Hostname ftp 3com com Username anonymous Password your Internet e mail address Note You do not need a user name and password with Web browser software such as Netscape Navigator and Internet Explorer Support from Your Network Supplier If you require additional assistance contact your network supplier Many suppliers are authorized 3Com service partne...

Page 67: ...apr_technical_support 3com com Europe Middle East and Africa Enter the URL http emea 3com com support email html Latin America Spanish speakers enter the URL http lat 3com com lat support form html Portuguese speakers enter the URL http lat 3com com br support form html English speakers email lat_support_anc 3com com Telephone Support When you contact 3Com for assistance have the following informa...

Page 68: ...5076 800 6161 463 00798 611 2230 or 02 3455 6455 0080 611 261 001 800 611 2000 Europe Middle East and Africa From anywhere in these regions call Austria Belgium Flemish Belgium French Denmark Finland France Germany Hungary Ireland Israel Italy Luxembourg Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U K 44 0 1442 435529 phone 01 7956 7124 070 700 000 070 700 770 7010 728...

Page 69: ... Venezuela Virgin Islands 1 800 988 2112 0 810 444 3COM 1 800 998 2112 1 800 998 2112 1 800 998 2112 52 5 201 0010 1 800 998 2112 1 800 998 2112 0800 13 3COM 1 800 998 2112 AT T 800 998 112 AT T 800 998 2112 AT T 800 998 2112 1 800 998 2112 AT T 800 998 2112 AT T 800 998 2112 AT T 800 998 2112 57 1 657 0888 AT T 800 998 2112 1 800 998 2112 571 657 0888 01 800 849CARE AT T 800 998 2112 AT T 800 998...

Page 70: ... or faxing one of the numbers in the following table Fax Numbers for return authorization numbers Country Telephone Number Fax Number Asia Pacific Rim 65 543 6500 65 543 6348 Europe Middle East and Africa Austria Belgium Flemish Belgium French Denmark Finland France Germany Hungary Ireland Israel Italy Luxembourg Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U K 44 0 144...

Page 71: ...ezuela Virgin Islands 1 800 988 2112 0 810 444 3COM 1 800 998 2112 1 800 998 2112 1 800 998 2112 52 5 201 0010 1 800 998 2112 1 800 998 2112 0800 13 3COM 1 800 998 2112 AT T 800 998 2112 AT T 800 998 2112 AT T 800 998 2112 1 800 998 2112 AT T 800 998 2112 AT T 800 998 2112 AT T 800 998 2112 57 1 657 0888 AT T 800 998 2112 1 800 998 2112 57 1 657 0888 01 800 849CARE AT T 800 998 2112 AT T 800 998 2...

Page 72: ...7 8 3COM Security Switch 6200 Hardware and Software Users Guide Technical Support ...

Page 73: ...3COM Security Switch 6200 Physical Characteristics Size Inches 3 5 H x 17 5 W x 25 5 D Weight approximately 32 lbs Environmental Characteristics Operating Temperature 0 to 40 degrees C Storage Temperature 20 to 65 degrees C Relative Humidity 10 to 95 percent non conducting Operating Altitude 0 to 10 000 feet above sea level Power Characteristics Power 100 to 240 VAC 350W ...

Page 74: ...A 2 3COM Security Switch 6200 Hardware and Software Users Guide Technical Specifications ...

Page 75: ...his appendix describes the craft port pin assignments The Craft port located on the front of the system uses a DB 9 connector with the following pin identifications and associated signals DB 9 Connector Pin Number Signal 1 No Connection 2 TDX 3 RXD 4 DSR 5 GND 6 DTR 7 CTS 8 RTS 9 No Connection ...

Page 76: ...B 2 3COM Security Switch 6200 Hardware and Software Users Guide Connector Pin Assignments ...

Page 77: ...rference VCCI Statement Regulatory Standards Compliance The following regulatory agencies have approved the 3COM Security Switch 6200 and have found it to be fully compliant with their environmental safety and emissions standards CE marking for the EEA European Economic Area Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC Safety IEC 60950 UL 60950 CSA C22 2 No 60950 Factory Approvals UL C...

Page 78: ...f other RF devices This equipment has been tested and found to comply with the limits for a Class A Computing Device pursuant to Subpart B of Part 15 of the FCC Rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area may cause interference Should this occur the u...

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