3Com 3C17700 - SuperStack 3 Switch 4900, Getting Started Manual

Page: 77 / 82

Telephone Technical Support and Repair 77
To send a product directly to 3Com for repair, you must first obtain a
return authorization number (RMA). Products sent to 3Com, without
authorization numbers clearly marked on the outside of the package, will
be returned to the sender unopened, at the sender’s expense. If your
product is registered and under warranty, you can obtain an RMA
number online at
http://eSupport.3com.com/
. First time users will
need to apply for a user name and password.
Telephone numbers are correct at the time of publication. Find a current
directory of support telephone numbers posted on the 3Com web site at
http://csoweb4.3com.com/contactus/
Country Telephone Number Country Telephone Number
Asia, Pacific Rim Telephone Technical Support and Repair
Australia
Hong Kong
India
Indonesia
Japan
Malaysia
New Zealand
Pakistan
1 800 678 515
800 933 486
+61 2 9424 5179 or
000800 650 1111
001 803 61009
00531 616 439 or
03 5977 7991
1800 801 777
0800 446 398
+61 2 9937 5083 Philippines
P.R. of China
Singapore
S. Korea
Taiwan
Thailand
1235 61 266 2602 or
1800 1 888 9469
10800 61 00137 or
021 6350 1590 or
00800 0638 3266
80
0 6161 463
080 333 3308
00801 611 261
001 800 611 2000
You can also obtain support in this region using the following e-mail:
apr_technical_support@3com.com
Or request a repair authorization number (RMA) by fax using this number: + 65 543 6348
Europe, Middle East, and Africa Telephone Technical Support and Repair
From anywhere in these
regions, call: +44 (0)1442 435529
From the following countries, you may use the numbers shown:
Austria
Belgium
Denmark
Finland
France
Germany
Hungary
Ireland
Israel
Italy 01 7956 7124
070 700 770
7010 7289
01080 2783
0825 809 622
01805 404 747
06800 12813
01407 3387
1800 945 3794
199 161346 Luxembourg
Netherlands
Norway
Poland
Portugal
South Africa
Spain
Sweden
Switzerland
U.K. 342 0808128
0900 777 7737
815 33 047
00800 441 1357
707 200 123
0800 995 014
9 021 60455
07711 14453
08488 50112
0870 909 3266
You can also obtain support in this region using the following URL:
http://emea.3com.com/support/email.html