3Com 3C16987, User Manual

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3Com Corporation L
IMITED
W
ARRANTY
This warranty applies to customers located in the United States, Australia, Canada (except Quebec), Ireland, New Zealand, U.K., and other English
language countries, and countries for which a translation into the local language is not provided.
S
UPER
S
TACK
® II S
WITCH
3300 SM
H
ARDWARE 3Com warrants to the end user ("Customer") that this hardware product will be free from defects in
workmanship and materials, under normal use and service, for the following length of time from the date of
purchase from 3Com or its authorized reseller:
Lifetime, for as long as the original Customer owns the product (not transferable to a subsequent end user).
3Com's sole obligation under this express warranty shall be, at 3Com's option and expense, to repair the
defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or
if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to
Customer the purchase price paid for the defective product. All products that are replaced will become the
property of 3Com. Replacement products or parts may be new or reconditioned. 3Com warrants any
replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial
warranty period, whichever is longer.
S
OFTWARE
3Com warrants to Customer that each software program licensed from it, except as noted below, will
perform in substantial conformance to its program specifications, for a period of ninety (90) days from the
date of purchase from 3Com or its authorized reseller. 3Com warrants the media containing software against
failure during the warranty period. No updates are provided, unless specifically included in the Included
Services section. 3Com's sole obligation under this express warranty shall be, at 3Com's option and expense,
to refund the purchase price paid by Customer for any defective software product, or to replace any defective
media with software which substantially conforms to applicable 3Com published specifications. Customer
assumes responsibility for the selection of the appropriate applications program and associated reference
materials. 3Com makes no warranty or representation that its software products will meet Customer's
requirements or work in combination with any hardware or applications software products provided by third
parties, that the operation of the software products will be uninterrupted or error free, or that all defects in
the software products will be corrected. For any third party products listed in the 3Com software product
documentation or specifications as being compatible, 3Com will make reasonable efforts to provide
compatibility, except where the non-compatibility is caused by a "bug" or defect in the third party's product
or from use of the software product not in accordance with 3Com's published specifications or user manual.
THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH (1) THIRD PARTY SOFTWARE, OR (2) 3COM
SOFTWARE THAT IS LICENSED "AS IS", THE USE OF WHICH IS GOVERNED BY A SEPARATE END USER
LICENSE AGREEMENT. THIS 3COM WARRANTY DOES NOT APPLY TO SUCH THIRD PARTY SOFTWARE OR
3COM SOFTWARE LICENSED "AS IS". FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END USER
LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE OR THE ACCOMPANYING
DOCUMENTATION RELATING TO SUCH SOFTWARE.
Y
EAR
2000 W
ARRANTY In addition to the Hardware Warranty and Software Warranty stated above, 3Com warrants that each
product sold or licensed to Customer on and after January 1, 1998 that is date sensitive will continue
performing properly with regard to such date data on and after January 1, 2000, provided that all other
products used by Customer in connection or combination with the 3Com product, including hardware,
software, and firmware, accurately exchange date data with the 3Com product, with the exception of those
products identified at 3Com's Web site, http://www.3com.com/products/yr2000.html, as not meeting this
standard. If it appears that any product that is stated to meet this standard does not perform properly with
regard to such date data on and after January 1, 2000, and Customer notifies 3Com within ninety (90) days
after purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option and expense,
provide a software update which would effect the proper performance of such product, repair such product,
deliver to Customer an equivalent product to replace such product, or if none of the foregoing is feasible,
refund to Customer the purchase price paid for such product.
Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days
after purchase.
O
BTAINING
W
ARRANTY
S
ERVICE
Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the
applicable warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or
its authorized reseller may be required. Products returned to 3Com's Corporate Service Center must be
pre-authorized by 3Com with a User Service Order (USO) number (or a Return Material Authorization (RMA)
number or a Service Repair Order (SRO) number, whichever was issued) marked on the outside of the
package, and sent prepaid and packaged appropriately for safe shipment, and it is recommended that they
be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage
does not transfer to 3Com until the returned item is received by 3Com. The repaired or replaced item will be