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T
ROUBLESHOOTING AND
O
NLINE
H
ELP
R
ESOURCES
108
1.
Insert the
Connections
CD into your
CD-ROM drive.
2.
Double-click the
My Computer
icon on
your desktop.
3.
Double-click the CD-ROM icon.
4.
Double-click the
usrtools
folder.
5.
Double-click the
umssetup
icon.
6.
Follow the on-screen instructions.
This program may help the specialist solve
the problem quickly and shorten the cost of
the call.
Regular Service
(847) 982-5151
8:00 am - 6:00 pm CST
Priority, No-Hold Service
3Com also staffs its own fee-based 900
number for immediate assistance. These lines
are staffed from 8 a.m. - 6 p.m. CST
Monday through Friday.
No-Hold line 900-555-USR1
For a no-hold call, a $1.50 per minute charge
will appear on your local phone bill. You
must be 18 or older or have parental
permission. (Service available in the U.S.
only.)
Are You Still Having
Problems?
•
Review this manual.
•
Call or visit your modem dealer. They
may be able to provide immediate
assistance.