3
Are all your modem lights green?
If not, turn off your modem (or unplug it), wait 30-60 seconds and then turn it back on. Wait a few minutes and then
check your lights again.
What does it mean if your modem lights are red?
Power
- If this light is red and all other lights are off, your modem is broken. You need to contact World-Link
Internet support to get a replacement.
Ethernet –
If this light is off, then your computer is not connected to the modem. Check the Ethernet cable
(yellow cable) and refer to Fig. 2 and Fig. 3.
Wireless –
If this light is off, you have not enabled the modem’s wireless feature or no wireless device
connected. Follow the section
Setting Wireless Network
to enable wireless.
DSL
- If this light is red or blinking in green, then the DSL is not connected properly. Check the telephone
wire (gray wire) and refer to Fig. 2 and Fig. 3.
Internet
- If this light is red, then you are not connected to the Internet because there is a problem with your
username or password. Please follow the next section
Set up Your Internet Connection
.
Set up Your Internet Connection
Reset your modem
Before setting up your Internet Connection, it is recommended to reset your modem to the factory default state by
pressing
Reset
and hold for 5 seconds.
