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2N NETSTAR – User Manual

 

 

 

 

5. 

SECRETARY SERVICES 

 

5.1. Quick Intercom 

 
 

Suppose you need to communicate some information to a colleague, secretary 

or the chief quickly. The Intercom will call them, notifies an incoming call and hooks off 
the telephone. All you have to do is speak. The service is available with 2N StarPoint 
telephones only. 
 
5.1.1. 

With Alert 

 
 

Press and hold the Intercom button on your 2N StarPoint telephone. 

The destination (2N StarPoint) gives a short ring and gets off-hook immediately. 
Start speaking. To terminate the call, release the Intercom button. 
 
You can set more Intercom buttons than one on your telephone if you have more 
destinations. 
 
If a telephone type other than 2N StarPoint is used as the end-point station, this 
telephone rings until the user answers the call. 
 
To set the Intercom button use the NETSTAR Assistant. 
 

 

5.2. Call Rejection 

 

 

To reject an incoming call, use the Call Rejection service. To do this, you have 

to use ISDN telephones or 2N StarPoint telephones. 
 
5.2.1. 

Single Call Rejection 

 
 

To reject a call, use the Escape or any other dedicated button of your ISDN 

telephone or the so-programmed Escape button of your 2N StarPoint telephone. If the 
Escape button has not been programmed, press the 

 "Forward“ button twice or the 

 

 "Backward" button once and then the confirmation button to reject the incoming 

call. 
 
When you have rejected a call, the calling subscriber can hear the busy tone. In case 
more stations are ringing, the caller hears the ringing tone until you reject the call on 
all ringing stations. 
 
 
 

  

1.1 

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Summary of Contents for Netstar

Page 1: ......

Page 2: ...carefully before using the PBX for the time If used in accordance with these instructions your PBX will help you not only communicate conveniently but also save your time and money This User Manual is...

Page 3: ...ry Call Suspension 12 2 6 Mute 13 2 7 Call Parking 13 2 7 1 Call Parking on Central Parking Place 13 2 7 2 Call Unparking 13 2 8 Ringing Take Over 14 2 8 1 Ringing Take Over from Own Group 14 2 8 2 Ri...

Page 4: ...ejection 22 6 MOBILITY EXTENSION 23 6 1 Incoming Calls 23 6 1 1 Ringing Off On 23 6 2 Outgoing Calls from Mobility Extension 24 6 2 1 Outgoing Call to 2N NETSTAR Internal Station 24 6 2 2 Outgoing Cal...

Page 5: ...e capacities of user terminals and communication are independent of the communication technology used A Web Assistant for easy user service configuration is available to all extensions from analog tel...

Page 6: ...ates and subscribers Private and public networks may be identical from the viewpoint of the 2N NETSTAR PBX Private subscriber A telephone subscriber in a private network Tone and pulse dialling tone a...

Page 7: ...data services IP telephony The IP telephony VoIP Voice over IP is a technology that provides voice transmission over the data LAN WAN or the Internet using the Internet Protocol IP Implementation of t...

Page 8: ...ber number Press HANDSFREE and dial the required subscriber number or dial the required subscriber number with the possibility to correct a dialling error and then press HANDSFREE For your HANDSFREE c...

Page 9: ...hones that is controlled by the logic of the respective telephone set In 2N NETSTAR this function means dialling of the last dialled subscriber number from the telephone memory regardless of whether o...

Page 10: ...lling to private networks or crossconnection destinations The most frequent use however is a service access to an interface with the aim to check the telephone line function This function normally req...

Page 11: ...he subscriber number of the transferee 2 1 2 Call Transfer without Hang Up Dial FLASH into the call and then the subscriber number The calling party gets Music on Hold and is waiting If you hear the r...

Page 12: ...have established calls between the calling subscriber and the transferee you can alternate the two calls the inactive call getting music on hold To alternate calls press FLASH again 2 4 Call Forwardin...

Page 13: ...e Suppose you want to park the call you are currently making onto one of 10 parking places You or any other subscriber can unpark the call later If the PBX ignores your dialling with a message it mean...

Page 14: ...know the number of the ringing station you can take over its ringing call being sure that you are not taking over any other station in the group To take over a line that is not in your group nn Where...

Page 15: ...riber will hear the ringing tone To enable the service 11 nn To disable the service 11 Where nn is the number to which you redirect your calls 2 9 2 Call Redirection Busy By activating this service yo...

Page 16: ...nn To disable the service 13 Where nn is the number to which you redirect your calls 2 9 4 Call Redirection to PSTN or PN By activating this service you redirect all calls to a selected destination in...

Page 17: ...ed to this station the telephone does not ring This parameter is selected in the User profiles using the NETSTAR Assistant 3 3 Log IN Log OUT Station Used for user login logout to a selected interface...

Page 18: ...The service allows the users without stable stations to make private calls It is useful in environments with multiple users and a limited number of stations 3 4 1 From Own Station It is a service for...

Page 19: ...is common for all stations assigned to one user It is required in some 2N NETSTAR services and the user is always invited by the system to enter it Setting 70 old new new To set a new PIN 70 old new n...

Page 20: ...just calling at that time your telephone will start ringing when you have finished the call The Administrator can define a selected count of alarm ring cycles To terminate alarm ringing pick up the ha...

Page 21: ...minute 4 2 3 Cancel All Alarms under construction The service cancels all alarm ringing settings of your station 50 4 3 Time Modes Used for variable call processing in different time periods e g diffe...

Page 22: ...ype other than 2N StarPoint is used as the end point station this telephone rings until the user answers the call To set the Intercom button use the NETSTAR Assistant 5 2 Call Rejection To reject an i...

Page 23: ...h esystem Administrator 6 1 Incoming Calls When a call is coming to your NETSTAR telephone number your Mobility Extension station will ring together with your internal fixed line The incoming call wil...

Page 24: ...ified by the telephone number assigned to you by the 2N NETSTAR PBX Note An outgoing call from your Mobility Extension via the 2N NETSTAR PBX will be billed as your mobile phone s call to 2N NETSTAR p...

Page 25: ...transfer the call The calling party hears music in the handset while waiting If you hear the ringing tone after your dialling wait until the called party answers and then either hang up to transfer t...

Page 26: ...l the service code 51 and follow the instructions replayed to you The Mobility Extension users can use other standard services such as call redirection immediately 11 on busy 12 at no answer 13 etc Th...

Page 27: ...essage and hang up The access to broadcast can be connected with a relay that automatically controls the broadcast PBX amplifier input Ask your servicing organisation for service setting Access to bro...

Page 28: ...ion for service setting Close relay 23x Open relay 23x Where x is the relay to be controlled 7 4 Close Open Relay Temporarily The service is responsible for temporary closing or opening of the relay T...

Page 29: ...absent Every accounting record starts with a to be distinguished from other records included in one and the same file e g log data nnnnnnnnnn cccccccccc yymmdd hhmmss caller CLIP P status type called...

Page 30: ...not always start from 1 or 0 for each port type but cover all PBX ports I i ISDN PRI or BRI D d Cornet A a internal analog line C c external analog line G g GSM line S s SIP line X x unknown port Int...

Page 31: ...f the case is DISA simulated ringing LCR an item defining the call route relevant for billing purposes Suppose a call was made to the USA via an IP gateway which dials the US number by calling over th...

Page 32: ...cccccccccc qqqqqqqqqq type of reference e g reference to the line that initiated transfer in the event of a transferred call 8 1 2 IP Buffer An IP Buffer is part of the 2N NETSTAR PBX It is a TCP IP s...

Page 33: ...on nn 12 Take over ringing from another group nn 12 Redirect call always 11 nn 13 Z Cancel call redirection always 11 13 V Redirect calls busy 12 nn 13 Z Cancel call redirection busy 12 13 V Redirect...

Page 34: ...lay permanently 23x 23 Open relay permanently 23x 23 Close relay temporarily 24x 23 Open relay temporarily 24x 23 All the services above are designed for tone dialling telephones Note examples of sett...

Page 35: ...ubmitted Use the product only in accordance with the Instructions for Use and for purposes it has been designed and manufactured for When the service life of the product or a part thereof expires disp...

Page 36: ...2N NETSTAR User Manual v 36 1 1...

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