2N NETSTAR – User Manual
2.
PBX CONNECTING SERVICES
2.1. Call Transfer
You are speaking to a subscriber and want to transfer the call to another
subscriber. Both incoming and outgoing calls are involved.
2.1.1.
Call Transfer with Hang-Up
Dial
FLASH
into the call and then the subscriber number. The calling party gets
Music on Hold and is waiting.
If you hear the ringing tone after your dialling, hang up to transfer the call to the
selected subscriber. The calling subscriber hears the ringing tone too.
If you hear the busy tone, the required call transfer cannot be made - the called
subscriber is busy. You can return to the calling subscriber and terminate the call,
transfer the call to another subscriber, hold the call or park the call.
F nn
F=FLASH and nn is the subscriber number of the transferee.
2.1.2.
Call Transfer without Hang-Up
Dial
FLASH
into the call and then the subscriber number. The calling party gets Music
on Hold and is waiting.
If you hear the ringing tone after your dialling, wait for the answer and then either hang
up to transfer the call, or return to the original call.
If you hear the busy tone, the required call transfer cannot be made - the called
subscriber is busy. You can return to the calling subscriber and terminate the call,
transfer the call to another subscriber, hold the call or park the call.
F nn
F=FLASH and nn is the subscriber number of the transferee.
2.1.3.
Transfer to PSTN
The service is identical with the two services above. The only difference is that,
dialling the subscriber number, you have to dial the PSTN or PN access code. You are
recommended to transfer calls without hang-up in this case in order to get control of
the call until the called subscriber answers.
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1.1
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