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5. Supplementary Information

This section provides supplementary information of the product.
Here is what you can find in this section:

5.1 Troubleshooting
5.2 Directives, Laws and Regulations
5.3 General Instructions and Cautions

Summary of Contents for 9135130E

Page 1: ...www 2n cz Version 2N Helios Vario Door Access Intercom Installation Manual 1 1 ...

Page 2: ...nd or trademarks or brands protected by law 2N TELEKOMUNIKACE a s administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On www faq 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if 2N TELEKOMUNIKACE a s hereby declares that the 2N product complies with He...

Page 3: ... Installation 29 2 5 Extending Module Connection 30 2 6 Buttons Labels Insertion Replacement 33 2 7 Mounting Completion 36 3 Configuration 38 3 1 Programming 39 3 2 Full Parameter Chart 43 3 3 Function Description 50 3 4 Section for Advanced Users 59 3 5 Maintenance 64 3 6 Downloads 65 4 Technical Parameters 66 5 Supplementary Information 69 5 1 Troubleshooting 70 5 2 Directives Laws and Regulatio...

Page 4: ...ll 2N Helios automatically dial the number pre stored in the respective memory The number of buttons is flexible as is a modular unit it 2N Helios also has a switch that controls the electric lock by using any telephones keypad by tone dialling the password In addition to the buttons you can use a numerical keypad which is used as a code lock Using the keypad you can operate the device as a button...

Page 5: ...f all standard tones hangs up automatically Easy voice menu based remote programming via telephone Applicable as a standard telephone and code lock keypad version Advantages of Use Flat design installation no need to cut into mounting surface Hermetically sealed solid state buttons Electronics is separated from name plates Electronic volume and Hands Free control no need to open cover Operates on ...

Page 6: ...tions new parameters 974 976 and 977 Dual tone detection New factory setting for parameter 951 Vandal resistant assortment upgraded 3 0 New firmware released in march 2011 Marking version FW 11 02 02 Detection of all dual tones new parameter 946 New parameter 975 extended message options for automatic calls New function 995 software version identification Language selection English German Portugue...

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Page 8: ...8 2N TELEKOMUNIKACE a s www 2n cz 1 2 Components and Associated Products Basic and Extender Units ...

Page 9: ...nder unit 8 2 buttons Part No 9135310E Info panel A backlit button less panel used for the telephone directory house number etc Part No 9135311E Info panel name plate Replaces four name plates with one cover Enables the use of one half of the extender unit for the telephone directory opening hours etc All the above mentioned units can be wall mounted without requiring any additional accessories Al...

Page 10: ...of Roof dimensions 129 240 41 mm W H D Wall hole 110 220 50 5 mm Part No 9135332E Surface 2 module roof Dimensions 203 218 60 mm W H D Part No 9135352E Wall mounting boxwith 2 module frame Dimensions 225 235 46 mm W H D Wall hole 210 220 50 5 mm Part No 9135362E Wall mounting boxwith 2 module roof Roof dimensions 229 240 41 mm W H D Wall hole 210 220 50 5 mm The mounting accessories are made of ma...

Page 11: ...itches into the monochrome mode automatically Supplementary infrared light Horizontal vertical tilting option Part No 9134137E MPEG4 LAN video server Video records can be observed by anybodies PC via the LAN no SW installation is needed Serves up to 10 PCs at the same time The MPEG 4 compression ensures the network load is approximately 10 times lower than uncompressed The Internet can also be use...

Page 12: ... up to 48 V 2 A Part No 9135251E Additional switch with exit button feature NO NC contacts time unlimited switching up to 48V 2A Exit button time adj 1 6 sec Part No 91341481E 12 V 2 A adapter A stabilised power supply must be used if a camera is installed It can also feed the lock and backlight Part No 9134148E SIEMENS adapter This is required when connectin to a Siemens HiPath Telephon system Pa...

Page 13: ... 2 activation using a numerical keypad Telephone mode you can make a call dial a number and hang up using the numerical keypad DTMF transmission during call for outgoing calls only numbers are tone dialled by a numerical keypad button Button substitution the numerical keypad can be used instead of a number pre stored under a button memory Manual Symbols The following symbols and pictograms are use...

Page 14: ...bes the product and its installation 2N Helios Here is what you can find in this section 2 1 Before You Start 2 2 Mechanical Installation 2 3 Electrical Installation 2 4 Camera Installation 2 5 Extending Module Connection 2 6 Buttons Labels Insertion Replacement 2 7 Mounting Completion ...

Page 15: ...delivery 1 unit 2N Helios 1 Quick installation guide 1 User Manual on a CD 1 Hexagonal wrench 2 5 1 Transparent name plate foil of size A5 1 Spare name plate 2 Screws 2 Dowels Note If you have bought a complete packet the delivery may contain additional items including instructions for use and lists of available parts ...

Page 16: ...or Surface 2 module roof 9135332E Outdoor flush mounting 2N Helios Wall mounting box with 1 module roof 9135361E or Wall mounting box with 2 module roof 9135362E Indoor application means Indoor areas with a low relative air humidity e g hallways offices and other heated rooms Indoor areas where humidity condenses on walls but never flows down the walls por ches storage areas industrial areas e g O...

Page 17: ...stallation contrary to these instructions The manufacturer is neither liable for damages caused by theft within an area that is accessible after the attached electric lock is switched The product is not designed as a burglar protection device except when used in combination with a standard lock which has the security function ...

Page 18: ... the supply Insert 2N Helios the included dowels in the wall holes Use the hexagon key wrench included in the supply and remove the 2N Helios metal cover Remove the screw in the lower part of the metal cover and fold out the cover Use a cross head screwdriver to remove the plastic cover and demount the cover ...

Page 19: ... installing a roof module put it on the wall now Fix on the wall with screws Carry the supply cables Ethernet lock 2N Helios power cables to the basic module box through one of the holes Seal the screw hole carefully with some cement or non aggressive silicone to avoid water infiltration Warning Never remove the main board or camera electronics from under the lower cover while installing Do not di...

Page 20: ...ed in subsection 2 4 Mounting Electrical Installation Make sure that the cables are not squeezed while installing the plastic cover For the correct cable installation Warning Make sure that the mounting surface for the door 2N Helios communicator is perfectly flat Avoid mechanical overload upon the bottom part of the cover An incorrect installation on an uneven surface may lead to cover deformatio...

Page 21: ...to the board holes Keep the required loudspeaker position to make the seal work properly Having mounted the unit on the wall and connected all cables replace the plastic cover using cross recessed screws Take out the name plates from the plastic cover Use a flat bladed screwdriver for example Remove the inserts from the name plates Warning Remember to tighten all the four corner screws to fix the ...

Page 22: ...ios the printed foil into pieces and insert the labels in the name plates Do not use paper to avoid water in leak and paper damage Red arrows are printed on the name plate Make sure that the text and the arrow do not overlap We recommend you to use a template MS Word available at f www 2n cz or printing Flush Mounting Follow the installation instructions included in the flush mounting box delivery...

Page 23: ...because all power is fed from the telephone line except for the button backlight and electric lock if connected Nevertheless can 2N Helios work without these circuits too and sends an acoustic signal on having been connected to a line or after having been disconnected from the line for a defined period of time Printed Circuit Board PCB Description Explanatory notes to the figure Terminal board Lef...

Page 24: ...electric door lock control LIGHT These two terminals are connected to the 12V power supply with arbitrary polarity The power supply can feed the electric lock too LINE These two terminals are connected to the analogue telephone line with any polarity VIDEO Video signal output used only if a camera unit is included The coaxial cable is connected with an internal conductor to with shielding to Descr...

Page 25: ...ches one line between two or more sets intelligent double branch etc Typical Electric Lock Connection 2N Helios contains a solid state switch equipped with V MOS transistors which is able to switch both ac and dc regardless of polarity Make sure that the current and voltage values do not exceed limits refer to the Technical Data and that the technical parameters of the lock and power supply are co...

Page 26: ...d for 12 V according to the following formula Basic unit without keypad 80 mA Basic unit with keypad 200 mA 1 one side extender unit 80 mA 1 two side extender unit 100 mA Camera 130 mA The above mentioned currents are maximum values at 12V Cable Arrangement inside the Cover We recommend you to use a UTP cable 8 wire approx 5 5 mm output diameter for connection Push the cable into the groove on the...

Page 27: ...e line terminals In some telephone systems one line terminal is directly connected with the ground the others carry current to the ground through overvoltage protection Separate Backlight and Electric Lock Supply Separate power supplies are necessary where the lock requires voltage higher than 12 V In this case an additional power supply 12 V must be used to illuminate the button backlight see the...

Page 28: ... 2n cz Connection of Switch 2 A new additional switch Part No 9135250E has been designed for It can 2N Helios be mounted into any basic unit as an added option To connect it follow the instructions included in the switch delivery ...

Page 29: ...ates and has a wide angle pin hole lens 90º diagonally and a tilting hinge for manual direction adjustment The camera has a PAL composite output and can be connected to any TV display or a video server Part No 9134137 MPEG4 LAN video server A coaxial or twisted cable can be used for connection A sight glass is included in the delivery which replaces the non transparent 2N basic unit sight glass im...

Page 30: ... Be sure to maintain the correct orientation of the units and avoid connector mismatch to ensure a proper function of the device Module Cable Interconnection The cable is included in every extending module delivery Both its ends are the same Configuration is 1 1 Connectors cannot be shifted or inserted conversely because they are equipped with a so called key The basic unit is always on the left E...

Page 31: ...2 2 3 The table above shows how to combine modules with single whole and double buttons Caution Extension modules must be interconnected by mounting jumper tunnel delivered together with each extension unit This part is made from conductive plastic If it is necessary to place extender unit at some distance or if you lost the jumper you must interconnect metallic covers by another way ...

Page 32: ...g double button set Caution Installing the info panel name plate order No 9135311E into any of the extending modules will not change the numbering system the buttons on the info panel sides will remain functional Connecting the info panel module order No 9135310E will result in omission of eight numbers ...

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Page 34: ...etal cover To do this use a hexagonal key unscrew 2N Helios the screw as shown in the figure and take the cover off Remove the name plates as shown in the figure using e g a screw driver Remove the name plate inserts as shown in the figure Insert the labels printed on foil see later Replace the name plate inserts ...

Page 35: ...th a laser printer Cut the printed foil into pieces and insert the labels into the name plates Do not use paper to avoid water logging Make sure that the text does not cover up the red arrows printed on the name plate we recommend you to print the foil using a template MS Word available at in section Downloads direst link www 2n cz Template name tags Note You can remove the name plates even withou...

Page 36: ...cover and find the obstacle Then tighten the corner screws properly Mounting the metal cover follow the steps included in the subsection dedicated to name plate removal Make sure that the cover fits well and is perfectly flat If its bottom part is loose the mounting wall is probably uneven Support the corners to avoid IP bending 2N Helios Most Frequent Mounting Errors For illustration a part of th...

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Page 38: ... 3 Configuration This section describes the configuration 2N Helios Here is what you can find in the section 3 1 Programming 3 2 Full Parameter Chart 3 3 Function Description 3 4 Section for Advanced Users 3 5 Maintenance 3 6 Downloads ...

Page 39: ... The programming barring jumper must not be mounted To get into the Helios programming mode enter the in the format do service password password not forget to enter the asterisks before and behind the password The service password is 12345 by default and can be changed If you enter the password correctly the voice menu is launched Now you can start programming Programming Procedure You can set par...

Page 40: ...etes the entire password list for both switches too but recovers the passwords 00 and 11 and the service password 12345 Password Selection Restrictions Controlling the switches by phone you can enter the password without any starting and terminating characters and the password length is not limited has to 2N Helios verify after every character received whether the password is complete or not There...

Page 41: ...mplete Initialisation The following three functions facilitate your programming by clearing all previous settings 997 deletes the entire password list for both switches including passwords 00 and 11 998 deletes memories of all buttons 01 54 plus Arrival Departure and Day Night passwords 999 clears the whole memory and resets the default values see the chart Protection against Unintentional Deletio...

Page 42: ...KACE a s www 2n cz If You Forget the Service Password If you forget the service password contact the manufacturer The manufacturer can change your service password to 12345 remotely without altering any other parameter ...

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Page 44: ... 0 off 01 02 9 or 9 Button 01 or 02 Arrival Departure password up to 16 digits blank 559 Day Night password up to 16 digits blank The same as for Arrival Departure identical for all but 811 Enter up to 10 switch passwords up to 16 digits 00 Password 00 cannot be entere from the keypad Up to 10 switch passwords Delete passwords using functio 812 812 Delete valid switch passwords Valid pass word Del...

Page 45: ...ower up level 0 3 2 0 Maximum microphone sensitivity 932 Automatic response speed 0 3 2 3 Maximum response speed 933 Reception volume 0 15 7 15 Maximum reception volu 934 Transmission volume 0 15 7 15 Maximum transmission volume 935 Message volume 0 15 7 15 Maximum message volum 936 Beeping volume 0 12 12 12 Maximum tone volume 937 DTMF hearing side tone volume 0 3 3 3 Maximum DTMF volume 938 Loud...

Page 46: ... long pause time 5 100 10 1 s 953 Maximum long pause time 10 100 60 6 s 954 Count of ringing periods 1 99 10 If the preset count of periods i exceeded the call is terminate If the preset count of periods is exceeded and automatic dialling is enabled anoth attempt follows In the event of Automatic Dialling the ringi without Confirmation tone is recognised and ends before the preset count of periods...

Page 47: ... 0 8 1 0 1 English 2 3 4 German 5 7 8 Portuguese 9 Dutch10 99 silence Note See in Survey of messages Subs 4 2 Caution Czech version has language order 1 Czech 2 English 977 language selection for wait please message 0 8 1 991 Service password 12345 12345 by default 995 Software version identification This function reads out the cur software version Format year month day Writing disab 997 Deletion ...

Page 48: ...tivation of the two switches Explanation of Parameters 951 952 953 Ringing tone example Notes Terminology For the purpose hereof means a that is parameter value stored in the memory and can be re programmed 2N Helios Function is a means of execution of another service such as initialisation software version identification and so on 1 Types 3 and 4 of Automatic Dialling without Confirmation differ ...

Page 49: ...rameter according to the pause to 200 ms e g and parameter 942 according to the tone to 600 ms for example In this case however the default 943 values can be maintained for both the parameters Since the tone pause difference is 500 250 250 ms to 300 ms for example set parameter 944 Note Increase parameter 944 also when is placed in a hall or 2N Helios corridor with a large decay time ...

Page 50: ...You can pre program the amount of time that you have to speak into the microphone however when you are reaching the programmed time the unit gives a warning tone 10 seconds before hanging up so that the called party can extend the call if required Function Description Numerical Keypad Models The basic units Part Nos and are equipped 2ENTRY Helios 9135130K 9135160K with a numerical keypad The keypa...

Page 51: ...econd switch if an additional switch is installed can be controlled in the same way Switch 2 synchronisation Switch 2 can also be used to delay the opening of another door Once the switch 2 delay timeout is programmed the second switch is synchronised automatically with the first one the delay being 1 25 seconds Switch activation signalling for both switches After the correct password is entered t...

Page 52: ... visitor however cannot use this function Programming The access to this mode is password protected For details refer to the Programming section The voice menu considerably helps with programming Having 2N Helios entered the programming mode you can also alter any parameter and memory settings Caution The above mentioned functions except for calls to require 2N Helios a telephone set tone dialling...

Page 53: ...rd clearing Heard from the loudspeaker while the switch is activated by keypad Attention your call is being terminated Signals that the preset maximum call time will elapse within 10 seconds during outgoing and incoming calls Wait please Optional message during call establishing Communicator number is calling Optional message for communicator identification Voice menu In the programming mode Call ...

Page 54: ...nds by default The corresponding switch is activated during this time If the password is invalid sends a refusal signal 2N Helios Traditional Button Telephone Any number can be dialled in this mode To dial press and to hang up use These keys are typically provided with pictograms and PSTN calls can be barred for a line in the PBX The dialling type tone pulse is selected in the programming mode Wit...

Page 55: ...y each of them can be enabled or disabled separately as desired Keypad Operation Instructions Summary Door opening code lock Enter any valid password for switch 1 and Warning Password 00 may not be used Switch 2 activation Enter any valid password for switch 2 and Warning Password 11 may not be used Traditional button telephone gets ready to dial a number 2N Helios Dials a number Transmits into to...

Page 56: ...d is private and could contravene security What happens when I press a number with no pre programmed memory while the button replacing function is enabled The same as if you pressed a button that is not pre programmed seizes the line beeps refusal 2N Helios refer to Signalling and hangs up immediately What happens if a password is identical with the memory number while the code lock and button sub...

Page 57: ...ch activation DTMF password Programming start Keypad Switch activation code lock 1 DTMF into outgoing call 2 Button replacing speed dial from memory 1 Off hook by key into telephone mode Hang up by key 1 Hang up by key 1 Explanatory notes Yes always Yes if this function is programmed 1 This holds if DTMF is disabled during outgoing calls the corresponding tone is transmitted in that case 2 If puls...

Page 58: ...58 2N TELEKOMUNIKACE a s www 2n cz pressing but not vice versa ...

Page 59: ... called line is busy or the called subscriber is absent Hence the second memory of the button may include the secretary s number the third memory the porter s lodge number etc This mode recognises the ringing tone and if the tone ends before the predefined count of rings regards this as a successful connection this solution is not fully 2N Helios reliable because detection may be hindered by noise...

Page 60: ...number in the sequence 2N Helios Evaluation of Situations in Audible Automatic Dialling with Confirmation Situation 2N Helios Action Busy tone Hangs up in approximately 2 seconds and dials the next number Call or silence Waits for the preset timeout log in time then hangs up and dials the next number Ringing tone Waits for the preset count of rings then hangs up and dials the next number Continuou...

Page 61: ...age stored in its memory The test series includes the Wait please connection is being established message Later more messages will be available to the user DTMF Control If Automatic Multiple Number Dialling with Confirmation or Silent Automatic Multiple Number Dialling is enabled can be controlled as shown in the table below 2N Helios For convenience commands 1 to 5 are arranged as they are usuall...

Page 62: ... Dutch Value of parameter 977 Language selection English version Outgoing call message Note 0 Tone signal off To play this message parameter 975 must start with digit 5 Parameter 977 has a range 0 99 On customer s request additional messages can be added e g other languages or more alternative messages in one and the same language 1 English Wait please 2 German Warten Sie bitte 3 Portuguese 4 Dutc...

Page 63: ...uttons and this Night all cannot be disabled individually using the Arrival function In the Day mode the buttons assigned to persons who used the Departure function are on a leave shall remain in the Night mode until the same persons use the Arrival function after the leave e g Example 1 administration building automatic dialling is off Button 01 labelled Mr Smith memory 1 Mr Smith s line memory 3...

Page 64: ...Programming Status Changes For necessary steps refer to the preceding subsections Keep the following for later changes this manual the completed programming form including a copy unused transparent foil strips for button labels Caution Always use the product for the purpose it was designed and manufactured for in compliance herewith The manufacturer reserves the right to modify the product in orde...

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Page 67: ...67 2N TELEKOMUNIKACE a s www 2n cz 4 Technical Parameters This section describes the technical parameters of the product Telephone Parameters ...

Page 68: ... 40 60 ms 20 to 60 mA DTMF level 6 and 8 dB 2 dB 20 to 60 mA DTMF detector sensitivity Min 40 dB 20 to 60 mA Dial tone detector sensitivity Min 40 dB 350 to 500 Hz Busy tone detection speed Variable 350 to 500 Hz Continuous tone detection speed Variable 350 to 500 Hz Ringing tone detection speed Variable 350 to 500 Hz Overvoltage protection common mode 1000 V 8 20 μs Overvoltage protection between...

Page 69: ...n cz 5 Supplementary Information This section provides supplementary information of the product Here is what you can find in this section 5 1 Troubleshooting 5 2 Directives Laws and Regulations 5 3 General Instructions and Cautions ...

Page 70: ...70 2N TELEKOMUNIKACE a s www 2n cz 5 1 Troubleshooting For the most frequently asked questions refer to faq 2n cz ...

Page 71: ...irective 2005 32 EC of the European Parliament and of the Council with regard to ecodesign requirements for standby and off mode electric power consumption of electrical and electronic household and office equipment Directive 2011 65 EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment R...

Page 72: ... result of a natural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufacturer shall not make any warrant with regard to data loss or damage The manufacturer shall not be liable and responsible for any direct or indirect damage incurred as a result of a use of the product in cont...

Page 73: ...ectric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufacturer shall take the product back free of charge and without requiring another purchase Make sure that the devices to be disposed of are complete Do not throw battery packs into fire Battery packs may not...

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