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www.2MTechnology.net
2M Technolgy User Manual
“GREEN CHANNEL” AFTER-SALES SERVICE SYSTEM
I. Instant response:
24h hotline support; Reply within 4h; Service providing within 24 - 48h.
II. One-month guarantee for replacement:
Any product with quality problem confirmed by the quality inspection
department of our company can be replaced within 1 month after the purchase date.
III. Two-year guarantee for maintenance:
The maintenance of the entire machine and main parts, provided by our
company and domestic local joint guaranty agencies, as specified in the guarantee, is free within one year and two years
respectively.
IV. Lifetime service:
The joint guaranty agencies established by our company provides lifetime services regarding
technical advice, technical training, product technology upgrading etc.
V. Regular inspection:
A regular inspection service will be provided after the product is purchased in order to keep
stable operation of the equipment.
VI. Customization:
The product can be designed and produced separately according to the actual situation and the
user’s requirement.
MAINTENANCE DOCUMENT
I.
This document shall be kept carefully for the sake of maintenance.
II.
This document will be considered as invalid without the signature and seal of specified agencies.
III.
Three Guarantees and Acknowledgment without detailed information will be considered as invalid. Please check the
Three Guarantees and Acknowledgment for being provided with correct and detailed information. The Three Guaran-
tees and Acknowledgment shall be submitted to the dealer for the sake of providing services.
IV.
Reissuance of this document due to loss is not allowed.
DISCLAIMER
I.
This specification, though prepared based on correct and detailed information, does not mean that no missing or incor
-
rect explanation of any part will occur.
II.
The software and hardware of this product are subject to change without notice.
III.
Our company reserves the final right of interpretation of this specification .
