233621 HERO, User Manual

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HERO
QUICK USE GUIDE
BLUETOOTH PARIRING
TOUCH FUNCTION
When the earbuds are in the charging
case and the cover is opened, Press
the “Function Button” and hold for
more than 2 seconds, until the green
light flashes and release it, At this
time, the earbuds enters the pairing
mode, turn on the Bluetooth of the
device, find " 233621 HERO " on the
Bluetooth list to complete the connection.
RESTORE FACTORY SETTINGS
When the earbuds are in the charging case and the cover is opened,
Press the “ Function Button ” and hold for more than
10 seconds,
until the red and green light on the charging box flash alternately
and release it, at this time, the paired device list of the earbuds will
be cleared, and the connected devices need to be reconnected
before they can be used.
CHARGING CASE LED INDICATOR
1. Fully charged, the light is off
2. Charging:
the power of the charging case is less than 30%: red light;the power
of the charging case is 30%-70%: yellow light;
the power of the charging case is more than 70%: green light
3. When the charging case is not charged
Press the charging case button, open the charging case, close the
charging case, put the earbuds into the charging case, and the
charging case battery indicates that the charging case battery is
too low to charge the earbuds: The red light flashes 10 times
the power of the charging case is less than 30%:
the red light is on for 3s;
the power of the charging case is 30%-70% :
the yellow light is on for 3s
the power of the charging case is more than 70%:
the green light is on for 3s
SPECIFICATIONS
Product Model: HERO
Bluetooth Version: 5.2
Audio Support: SBC/AAC
Connection distance: 15 m
Impedance: 32 Ω
Frequency Response: 20-20000 HZ
Active hybrid noise Cancel: Double mic Hybrid ANC
Call Noise Reduction: 3 mic call noise reduction
Earbuds Weight: 4.35 g
Battery Capacity of Earbuds:
45
mAh
Battery Capacity of Charging Case: 500 mAh
Earbuds Charging Time: 1.5 hours
Charging Case Time: 2 hours
Play Time: 6 hours
Total Play Time: 24 hours
Charging Input: 5 V---0.5 A
(Control L & R is same)
Touch Pad
Functions Actions
Play/Pause Press once
Next Track Quickly and continuously press twice
Previous Track
Quickly and continuously
press three times
Noise cancellation/
Ambient/normal Modes press and hold for 2 seconds
Pick up call Quickly and continuously press twice
Hang up call Quickly and continuously press twice
Reject a call press and hold for 2 seconds
Enter/Exit Game Mode Quickly and continuously press four times
1. Does the earbud not turn on?
Answer:
① check whether the earbud has no power, and charge the earbud
in time.
2. Is the earbud signal unstable?
Answer:
① restart the earbud (put it back into the charging box and pick it
up again).
② Check the compatibility and call quality of the mobile phone.
③ Confirm whether the connected device is too far away from the
earbud or there is interference in the surrounding environment.
④ Do not stay in the environment of signal interference reflection.
3. Why is the single / dual earbuds suddenly silent during use?
Answer:
① the Bluetooth switch of the mobile phone is touched by mistake
and the Bluetooth of the mobile phone is turned off.
② Due to the particularity of Bluetooth earbuds, your area is in the
environment with strong electromagnetic interference, and it will
be silent.
③ Whether the earbud is set to mute mode.
4. What if there is an electric current sound in the ear?
Answer:
① if the current sound is obvious, please confirm whether it is
caused by environmental interference. It is suggested to use or
close the WiFi equipment at anothe r place to reduce interference.
② Please try to put the earbud back into the charging box, close the
box cover for 5 seconds, open the box cover and reconnect with
the phone to confirm whether the current sound disappears or
attenuates. Or after hard reset and restart, connect the mobile
phone to confirm whether the current sound disappears or
attenuates.
FREQUENTLY ASKED QUESTION
③ If there is a slight bottom noise current sound, it is mainly caused
by the interference of wireless signals (such as Bluetooth, WiFi
and GPS) in the environment during Bluetooth communication.
5. What is the difference between the left and right earbud?
Answer:
① there may be problems with the sound source itself. Try to switch
to other sound sources.
② The earbud accidentally enters water, and the water drops gather
on the surface of the horn diaphragm, which may cause the
sound to become small. In this case, please place the earbud for
a period of time in a ventilated and sufficient sunshine
environment to fully remove the water in the earbud.
③ If the sound outlet of the earbud head is blocked by dirt, the
sound will be reduced. In this case, please remove the dirt.
④ Try to replace the ear tips. The size of the ear tips will also affect
the sound perception.
6. Is there a noise in the earbud when answering the phone?
Answer:
① the Bluetooth connection of the earbud is unstable and there is
interference from other Bluetooth devices, Try to clear other
paired devices.
② When the earbud is far away from the mobile phone, or when
there is a shield between the earbud and the mobile phone, the
Bluetooth communication quality will be poor and noise may be
generated. Move the mobile phone close to the earbud and
remove the shield.
③ The environmental electromagnetic interference is large, which
affects the communication between the earbud and the mobile
phone, and may cause the noise of the call.
7. What if the earbud cannot be charged?
Answer:
① the earbud and charging box have not been used for a long time,
resulting in the power consumption.
② The contact of earbud or charging box is dirty, resulting in
poor contact.
③ The charging cable or charging connector is damaged and
cannot be charged.
④ The earbud charging function fails.
8. Is the earbud voice recognition not sensitive?
Answer:
① accent and pronunciation affect the recognition rate.
② The noise of the surrounding environment affects the
recognition rate.
③ Speak too fast or too slowly.
④ The earbud is not properly worn and does not fit the ear well.
REGULATORY INFORMATION
Before using and operating the device, read and follow the
precautions below to ensure that the equipment performs
optimally and avoids dangerous or illegal conditions.
1. Do not use this device in dusty, humid, dirty environment or
places near magnetic field to avoid malfunction of the internal
circuit of the device.
2. When you listen to music or calls with earbuds, it is recommended
to use the minimum volume to avoid hearing damage.
Prolonged exposure to high volume might result in permanent
hearing damage.
3. Exposure to high volume while driving may distract attention
and cause an accident.
4. Do not pack, seal or cover the equipment with towels and other
articles, do not use the equipment in closed environment such
as boxes and cases.
5. Keep the device away from heat sources or bare fire like heaters,
microwave ovens, stoves, water heaters,candles or any place
with high temperature conditions.
6. Do not use an external heating appliance such as a hair dryer or
microwave to dry the device.