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4. Open Health, click Health data. Select “Body Measurements”,
you will see the latest data updated from 1byone Wellness.
5.You can choose ‘Show on Dashboard’; it will make all data
easier to check.
Frequently Asked Questions And Solutions
1. How do I recalibrate the scale after moving it?
●
Step on the scale to turn it on. Let it automatically drop to
0.0kg/0.0lb,the calibration is complete.
Note
: The scale will be inaccurate if it is not calibrated regularly.
2. Display indicates “Err” when weighing
●
Overload the maximum range(180kg/400lb)
Tip
: When overloaded, do not stand on the scale for a long time,
the service life of the sensors will be shortened.
3. Display indicates “Err2” when measuring body fat
●
Body parameter settings should be with:
Height 100cm-255cm,3ft:3in-8ft:4in, Aged:10-100 years old.
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Underweight less than 30kg/66lb.
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Feet or scale are too wet.
4. No body fat data measured when weighing
●
Body fat scale requires weighting with bare feet.
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Body parameter setting should be with :
Height 100cm-255cm,3ft:3in-8ft:4in, Aged:10-100 years old.
●
Bluetooth is not turned on.
●
Bluetooth is paired with a different scale.
5. Bluetooth is not connected
●
The application is required to be opened when weighing.
●
Device’s Bluetooth function is not turned on. Open Bluetooth
and restart the app.
●
For Android devices:
System Settings→Bluetooth→Cancel the paired bluetooth
devices and reconnect with the scale.
●
Check the phone model, the phone must be higher than iPhone
4S, iPad3, or iPad Mini for iOS. For Android models, phones
must be Android 4.3 or higher.
6. The scale is producing inconsistent weights
●
Check whether the scale is on a hard, flat surface.
●
Check each sensor foot to make sure nothing is stuck to the
