background image

Key

 

OK

 

 

 

Key Pad 

LCD Screen 

Making Calls 

Pick-Up 

1. If a phone is ringing, users of other phones in the same pickup group may dial  

 ∗

to intercept the call and bring it to their phone.

Conference Calls — 3-Party Audio Conferencing 

1.

While the 1st party is on the phone, press the 

Conf

 soft key at the bottom of the

LCD display.

2.

Dial the 2nd party phone number

 

(internal or external phone number), then press

the 

Dial 

soft key.

3.

Press the 

Conf

 soft key again - to join the conference, use Navigation Keys (up or

down) to select the caller on-hold and press 

OK

.

4.

You may press the 

End

 soft key to end the conference, or 

Split

 to split the callers.

Transferring Calls

 

— Announced/Attended Transfer 

1.

While the 1st party is on the phone, press the 

XFER

 

soft key, dial the number to

transfer (internal or external), then press the 

Dial 

soft key.

2.

Announce/notify the receiving party about the transfer.

3.

Press the 

X

FER

 soft key to complete the transfer, or press 

End

, then 

Resume

 to

return to the 1st party.

Transferring Calls

 

— Unannounced/Blind Transfer 

1.

While the 1st party is on the phone, press the 

X

FER

 

soft key, dial the number to

transfer to (internal or external), then press 

X

FER

 again to complete the transfer.

Transferring Calls

 

— Direct Voicemail Transfer 

(This function allows users to transfer directly to an extension's voicemail without 
ringing the phone)

.

then press 

XFER

 again.

1.

Press the 

OK

 navigation key, or the 

Menu

 soft key, to access the phone's menu.

2.

Select 

Settings

, then 

Basic Settings

, then 

Ring Settings

. T

hen select 

Ring Type

or 

Ring Volume

.

IP840G 

IP Phone User Guide - Powered by 101VOICE 

Telephone Lines

 

Function

 

Access phone's menu / select sub-menu

.

Select a line to make or answer a call, or place a call on hold. 
When PFK is flashing, press to retrieve a call on hold.  

Use to dial a number, or enter a name. 

Displays menu, date/time, phone number/name, call status 
and soft keys.

1.

Enter the 

phone 

number on telephone 

dial

pad

.

2.

3.

Either p

ickup the handset, press the 

Headset

 

button (if a headset's connected),

press the 

Speaker 

button, or press the 

Dial 

softkey on the bottom of the LCD

display.

To end the call, either hang up the handset, press 

End

 soft key, or press the

 

Speaker

button.

Tips

:

No need to dial  

9

  to make external system calls (outside line).

No need to dial the Area Code if the destination number has the same Area Code
as your phone's caller ID.

No need to dial 

 

1

 

 

before 

any phone 

numbers.

No need to place an existing call on hold to take another call. You can simply
switch calls by pressing the phone line Function Keys.

Accepting Calls 

1.

E

ither pick

 

up the handset, press the 

Headset

 button (if a headset's connected),

press the 

Speaker 

button, or press the 

Answer 

soft key on the LCD display.

Call Park/Orbit (System-Wide Hold) 

(This function allows 

users

 

to place an incoming call on system-wide hold, so the call can 

be retrieved from any phone within the location)

.

1.

Press the 

XFER 

soft key, dial  

 

8

  followed by the destination mailbox number,

4.

1.

With the caller on the line, press the 

Call Park

 Function Key or dial 

 

7 # 

.

2.

Wait for about (2) seconds to hear the "Call Park extension number" (i.e. 701 or 702).

3.

Then press the 

End

 soft key or hang up the handset (you must do this for the call to

be in Park mode).

The Parked call can be retrieved via any phone by dialing the "Call Park extension
number" within (2.5) minutes.

Tip:

You 

should

 announce "You've got a call on 701" or "There's a call waiting for

 

you

on 702", etc.

Ring Type/Volume Selection

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Version 3.1

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