![background image](http://html.mh-extra.com/html/softbank/304hw/304hw_user-manual_1312311204.webp)
202
.
Q
USIM Card is not recognized/recognized as an invalid
USIM Card
.
A
Make sure USIM Card is inserted correctly. For details,
see "
."
.
A
Check USIM Card for warping.
.
A
Check USIM Card IC chip for scratches/corrosion.
.
A
Debris on USIM Card (particularly on IC chip) may
prevent recognition. Clean it with a soft cloth.
.
A
Check above all. If problem persists, contact
.
.
Q
Confirming Administrator logon
.
A
For Windows 8.1, follow these steps to check.
Move the pointer into the upper-right or lower-right
corner
➜
charm
➜
"Control Panel"
➜
"Change your
account type" in "User Accounts and Family Safety"
➜
Make sure that the account type you are logging in
as is "Administrator."
.
A
For Windows 8, follow these steps to check.
Move the pointer into the upper-right or lower-right
corner
➜
charm
➜
"Control Panel"
➜
"Change your
account type" in "User Accounts and Family Safety"
➜
Make sure that the account type you are logging in
as is "Administrator."
.
A
For Windows 7 or Windows Vista, follow these steps
to check.
"Start menu"
➜
"Control Panel"
➜
"User Accounts and
Family Safety"
➜
"User Accounts"
➜
Confirm that
account type is "Administrator."
.
A
For Mac OS X (10.9), follow these steps to check.
In Dock, "System Preferences"
➜
"Users & Groups"
➜
Confirm that account type is "Administrator."
.
Q
Communication is not available with out of service
indicated when moving from Japan to abroad
.
A
Make sure that 自動接続設定 for 国際ローミング is
enabled. For details, see "
.
Q
Resetting factory defaults (Reset)
.
A
Use Reset Button to reset. For details, see
description of Reset button in "
."
.
A
Use WEB UI to reset. For details, see "
.
Q
Canceled phone number appears on WEB UI
.
A
Phone number may appear on WEB UI screen
depending on terms of contract or cancellation
method.
.
Q
Transmission fails
.
A
Signal may be weak. Move to where signal is stronger.
.
A
Check Battery of Wi-Fi router. If Battery is low, charge
Battery with AC Charger (optional accessory) or PC
using Micro USB Cable.
.
A
Confirm that Wi-Fi router and WLAN device, PC, etc.
are properly connected via WLAN or USB Cable.
.
A
If Wi-Fi router is connected via WLAN, power off Wi-Fi
router, then power on again.
.
A
If Wi-Fi router is connected using Micro USB Cable,
remove Wi-Fi router from PC, then reconnect.
.
A
Some WLAN devices may stop when no data transfer
is made for a certain period of time. See WLAN device
user guide.
.
A
If problem persists, restart PC, then reconnect to Wi-
Fi router.
.
Q
Transmission from WLAN device connected to Wi-Fi
router fails
.
A
Confirm that USIM Card is recognized.
.
A
Confirm that Wi-Fi router is properly connected to the
Internet. When connected to the Internet, Internet
connection icon (
) appears in Home Screen.
.
A
Data traffic is unavailable during Wi-Fi router software
update. Try to connect after software is updated.
.
Q
Transmissions are slow
.
A
When
is shown on Status Bar, communication
speed is reduced due to data traffic volume. For
details, see "
Notification for Setting Maximum Traffic
."
.
A
Signal may be weak. Move to where signal is stronger.
.
A
Connection may be poor. Try again later.
.
A
Interference with nearby WLAN device etc. may occur.
Change Wi-Fi router channel or connect with Micro
USB Cable.
• For changing WLAN channel, see "
."
.
A
Using TV, radio or microwave oven may cause
interference signal reception of Wi-Fi router. Use them
apart from Wi-Fi router or turn them off to check if
they interfere Wi-Fi router signal reception.
.
A
If temperature of Wi-Fi router remains high for a
long time, communication may be restricted. Try to
connect after a while.
.
A
If Wi-Fi router is covered with cover or case, remove it.
.
Q
Forgot PIN/Unknown PUK Code/USIM Card is locked
.
A
General Information.
Summary of Contents for 304HW
Page 1: ...304HW User Guide ...
Page 2: ......
Page 5: ...Introduction Introduction 4 ...
Page 8: ...6 ...
Page 52: ...50 ...
Page 58: ...56 ...
Page 70: ...68 はい Data volume is reset Resetting Data Traffic データ通信量 設定 リセッ ト ...
Page 102: ...100 ...
Page 116: ...114 Set each item Save Created profile appears for profile name ...
Page 127: ...125 304HW Settings WEB UI Save SoftBank Wi Fi Spot setup is complete ...
Page 131: ...129 304HW Settings WEB UI Set each item Apply LAN Wi Fi basic settings for SSID A are made ...
Page 134: ...132 Set each item Apply LAN Wi Fi basic settings for SSID B are made ...
Page 136: ...134 Set each item Apply LAN Wi Fi advanced settings are made ...
Page 138: ...136 OK MAC Address Filtering is set ...
Page 140: ...138 OK MAC Address Filtering is canceled ...
Page 146: ...144 Canceling IP Address Filtering In Menu List Router Setting IP Address Filtering Delete OK ...
Page 147: ...145 304HW Settings WEB UI Apply Setting is canceled ...
Page 151: ...149 304HW Settings WEB UI Apply OK Canceled setting is applied ...
Page 153: ...151 304HW Settings WEB UI Enter each item OK Apply OK Setting is made ...
Page 155: ...153 304HW Settings WEB UI Apply OK Canceled setting is applied ...
Page 174: ...172 Deleting Viewed Information In Main Menu Information Select Information Delete ...
Page 175: ...173 304HW Settings WEB UI OK Information is deleted after pop up screen is shown ...
Page 177: ...175 304HW Settings WEB UI Delete OK Information is deleted after pop up screen is shown ...
Page 185: ...183 304HW Settings WEB UI Enter Login password Log In Quick Setup wizard opens Next ...
Page 188: ...186 ...
Page 230: ......