Prestige 650M-17 ADSL Modem
Troubleshooting
8-3
8.5 Problems
Accessing
SMT
Menus
Table 8-5 Problems Accessing SMT Menus
PROBLEM CORRECTIVE
ACTION
I cannot access
the SMT menu.
The default SMT password is “1234”. If you have changed the password and have
now forgotten it, you will need to upload the default configuration file (see
User’s
Guide
).
8.6 Problems Accessing the Internet
Table 8-6 Problems Accessing the Internet
PROBLEM CORRECTIVE
ACTION
I cannot access
the Internet.
Make sure the Prestige is turned on and connected to the network.
If the Prestige’s DSL LED is off, check the cable between the Prestige and the
telephone wall jack.
Make sure you entered your user name correctly. A user name may be case-
sensitive.
The DSL LED is
off.
Check the connection between the Prestige DSL port and the wall jack.
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