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Prestige 128MH PSTN Router/Hub

Table of Contents

Chapter 14

Troubleshooting

14.1

Problems Starting Up the Prestige ...................................................................... 14-1

14.2

Problems With the WAN Ports ............................................................................ 14-2

14.3

Problems with the LAN Interface ......................................................................... 14-2

14.4

Problems Connecting to a Remote Node or ISP.................................................. 14-3

14.5

Problems Connecting to a Remote User.............................................................. 14-4

Index........................................................................................................................................ I-1

Содержание PRESTIGE 128MH

Страница 1: ...Prestige 128MH User s Manual Version 1 0 ZyXEL TOTAL INTERNET ACCESS SOLUTION...

Страница 2: ...permission of ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of...

Страница 3: ...rdance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio television reception which can be determined by turning t...

Страница 4: ...compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated b...

Страница 5: ...ovided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for...

Страница 6: ...om Technical Support support zyxel com Worldwide Support ZyXEL Communications Corporation 6 Innovation Road II Science Based Industrial Park Hsinchu Taiwan 300 R O C Telephone 886 3 578 3942 Ext 266 c...

Страница 7: ...e Installation Initial Setup 2 1 Unpacking your Router Hub 2 1 2 2 Additional Installation Requirements 2 2 2 3 Connect your PSTN Router Hub 2 3 2 4 Power On Your Prestige 2 6 2 5 Navigating the SMT I...

Страница 8: ...Remote Node Configuration for LAN to LAN 5 1 Remote Node Setup 5 1 5 2 Leased Line Connection 5 12 Chapter 6 TCP IP Configuration for LAN to LAN 6 1 LAN to LAN Application 6 1 Chapter 7 Novell IPX Con...

Страница 9: ...rity 11 1 Using RADIUS Authentication 11 1 11 2 Configure the SMT Password 11 5 Chapter 12 Telnet Configuration and Capabilities 12 1 About Telnet Configuration 12 1 12 2 Telnet Capabilities 12 2 Chap...

Страница 10: ...er 14 Troubleshooting 14 1 Problems Starting Up the Prestige 14 1 14 2 Problems With the WAN Ports 14 2 14 3 Problems with the LAN Interface 14 2 14 4 Problems Connecting to a Remote Node or ISP 14 3...

Страница 11: ...12 Figure 2 8 Menu 2 WAN Port Setup 2 15 Figure 2 9a Menu 2 1 Async WAN Port Setup for Serial WAN Port 1 2 15 Figure 2 9b Menu 2 1 Async WAN Port Setup for WAN Port 1 2 LINE 1 2 2 16 Figure 2 10 Menu...

Страница 12: ...ogy 6 6 Figure 6 5 Menu 12 Static Route Setup 6 7 Figure 6 6 Menu 12 1 Edit IP Static Route 6 7 Figure 7 1 Prestige Operating in IPX Environment 7 2 Figure 7 2 Menu 3 3 Novell IPX Ethernet Setup 7 4 F...

Страница 13: ...Accounting 13 7 Figure 13 7 Menu 24 4 System Maintenance Diagnostic 13 9 Figure 13 8 Trace Display for a Successful IPCP Connection Via Manual Call 13 11 Figure 13 9 Trace Display for a Failed IPCP C...

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Страница 15: ...IP Ethernet Setup Menu Fields 3 8 Table 3 6 Internet Account Information 3 9 Table 3 7 Internet Access Setup Menu Fields 3 10 Table 3 8 Single User Account Menu Fields 3 15 Table 3 9 Remote Node Scri...

Страница 16: ...Table 9 3 Abbreviations Used If Filter Type Is GEN 9 6 Table 9 4 Abbreviations Used If Filter Type Is IPX 9 6 Table 9 5 TCP IP Filter Rule Menu Fields 9 8 Table 9 6 Generic Filter Rule Menu Fields 9...

Страница 17: ...nt bridging Your Prestige is also compatible with routers from other manufacturers such as Ascend Cisco and 3Com Your Prestige 128MH is easy to install and to configure since you do not need to set an...

Страница 18: ...trol and logging features for network administrators 5 Troubleshooting Chapter 14 provides information about solving common problems Regardless of your particular application it is important that you...

Страница 19: ...CCESS MANAGEMENT MAINTENANCE TROUBLESHOOTING Chapter 11 Troubleshooting Chapter 10 System Maintenance Chapter 9 Telnet Configuration and Capabilities Chapter 8 System Password Chapter 7 Filter Configu...

Страница 20: ......

Страница 21: ...ed 56K internal modems into a single package In a modem sized box your Prestige offers inexpensive yet complete telecommunications and internetworking solutions for your home or branch office The Pres...

Страница 22: ...king ETHERNET 1 2 3 4 4 PORT 10Base T HUB Active Ethernet Port WAN WAN port 1 Ready Transmit Receive MODEM 1 RDY TX RX Internal Modem 1 on WAN port 2 Ready Transmit Receive MODEM 2 RDY TX RX Internal...

Страница 23: ...A connected to WAN port 1 is in use WAN WAN 1 Transmit Receive Green Blinking Traffic is being transmitted or received on WAN port 1 On The Prestige has successfully connected to LAN port 1 2 3 4 via...

Страница 24: ...connector to plug the RJ45 RS232 female adapter and connect to the Console or SMT PHONE1 RJ 11 socket to connect a phone or fax to Modem port 1 LINE1 RJ 11 socket to connect the PSTN telephone line t...

Страница 25: ...d 56K modems that support dial up configurations Leased Line Dial Back Up Support Your Prestige 128MH supports a leased line connection to its serial port WAN port 1 The Prestige can also support dial...

Страница 26: ...e and manage your telephone bill RADIUS The RADIUS Remote Authentication Dial In User Service feature allows you to use an external and central Unix based server to support thousands of users PAP and...

Страница 27: ...restige incorporates Stac data compression and CCP Compression Control Protocol Networking Compatibility Your Prestige is compatible with remote access products from other manufacturers such as Ascend...

Страница 28: ...the Internet It is also compatible with access servers manufactured by major vendors such as Cisco and Ascend A typical Internet Access application is shown in Figure 1 3 Figure 1 3 Internet Access A...

Страница 29: ...reater bandwidth A typical LAN to LAN application for your Prestige 128MH is to connect the Corporate Office LAN of your company with the Branch Office as shown in Figure 1 4 Figure 1 4 LAN to LAN Con...

Страница 30: ...being in the office Figure 1 5 shows how a remote user or a telecommuter can connect to its corporate office via a modem or ISDN TA and the PSTN ISDN network Figure 1 5 Telecommuting Remote Access Ap...

Страница 31: ...ing is missing The complete package should include Table 2 1 Item Checklist Package Contents Prestige 128MH Prestige 128MH PSTN Router Hub 1 Power Adapter 1 RS 232 cable 1 25 pin female to 9 pin male...

Страница 32: ...use your Prestige These requirements include l External Modems or ISDN TAs Terminal adapters l An Ethernet 10Base T connection to your computer l A computer equipped with communications software confi...

Страница 33: ...d d d rrrr tttttt b b b h h h h h h ffff b b b b b b b b b b b b b jjjjjjjj jjjjjjjjj jjjjjjjj E e s d a s d d s a s a d d s a d s a s a d a s d a s er eqr q r fg h fghfg h f g h f ghf h fgh fgh fgh f...

Страница 34: ...28MH you must use RS 232 and communications software After your Prestige has been successfully installed you can modify the configuration through a remote Telnet connection See Chapter 12 Telnet Confi...

Страница 35: ...when the internal modem on LINE 1 or LINE 2 is not in use you can dial out and place a call or send a fax by using the telephone or fax connected to PHONE 1 or PHONE 2 ports of your Prestige Step 5 C...

Страница 36: ...er outlet Step 1 Initialize SMT When you power on your Prestige the Router Hub will perform several internal tests and will also perform a PSTN ISDN line initialization After this initialization the P...

Страница 37: ...word 1234 to get into the Main Menu of the System Management Terminal SMT As you type a password the screen displays an X for each character you typed Figure 2 3 Login Screen Note that once you are in...

Страница 38: ...he Up Down arrow keys to move to the previous and the next field respectively Enter information Fill in or Press the Space bar to toggle There are two types of fields that you will need to fill in The...

Страница 39: ...13 Default Dial in Setup Access this menu to setup default dial in parameters so that your Prestige can be a dial in server for the Remote Node and Remote Dial in User 14 Dial in User Setup Setup Rem...

Страница 40: ...the SMT password Step 1 Select option 23 System Security in the Main Menu This will open Menu 23 System Security as shown in Figure 2 5 Figure 2 5 Menu 23 System Security Step 2 From the System Securi...

Страница 41: ...ss Enter Step 5 Re type your new system password for confirmation and press Enter You will now need to enter this password every time you attempt to access the SMT In addition the password is required...

Страница 42: ...1 General Setup in the Main Menu by typing 1 at the menu selection number prompt Step 2 The Menu 1 General Setup screen appears as shown in Figure 2 7 Fill in the required fields marked and turn on th...

Страница 43: ...elds Press space bar to toggle Route IP Route IPX Bridge Set this field to Yes if you are configuring your Prestige for Internet Access Selecting Yes will let your Prestige route IPX protocol applicat...

Страница 44: ...tialize the Wan Port and the attached modem or ISDN TA Note on WAN Setup Before you connect a leased line modem or ISDN TA to your Prestige make sure to configure the device accordingly To configure t...

Страница 45: ...re 2 9a shows how to configure WAN port 1 connected to an external modem or ISDN TA Figure 2 9a Menu 2 1 Async WAN Port Setup for Serial WAN Port 1 Menu 2 1 Async WAN Port Setup Modem Name ZyXEL Activ...

Страница 46: ...Set to Yes to activate a WAN port then your Prestige will initialize the WAN Port and the attached Modem or ISDN TA When a WAN Port is deactivated it has no effect on the operation of your Prestige e...

Страница 47: ...t 2 and 3 LINE 1 and LINE 2 ports with internal 56K modems this field is read only r o The device type is set to 56K Modem which corresponds to the 56K modems built in your Prestige 128MH 56K Modem r...

Страница 48: ...nu 2 1 move the cursor to the Advanced Setup field and press the space bar to select Yes then press Enter Step 2 When Menu 2 1 1 appears fill in the appropriate AT commands and call control parameters...

Страница 49: ...ng Up When Yes is selected your Prestige will drop the DTR signal after sending out AT Command String Drop Toggle Yes No Default Yes AT Response Strings CLID Caller Line Identification Enter the keywo...

Страница 50: ...timeout value 60 seconds Retry Counter How many times a busy or no answer phone number is retried before it is put on the blacklist 0 to disable the blacklist control Retry Interval sec Elapsed time...

Страница 51: ...isplays as shown in Figure 2 11 Figure 2 11 Menu 3 Ethernet Setup This menu determines the type of the filter sets you wish to implement to monitor your Ethernet traffic From Menu 3 Ethernet Setup ent...

Страница 52: ...then return to this menu to define the appropriate filter sets 2 10 Protocol Dependent Ethernet Setup Depending upon the type of protocol TCP IP IPX or Bridge you are using for your applications you w...

Страница 53: ...The Internet uses exclusively the TCP IP suite of protocols The term internet lower case i however refers to any interconnected networks using any protocol An internet can be as simple as two hosts o...

Страница 54: ...r instance to partition a class C network number 192 68 135 0 into two you shift 1 bit from the host ID to the network ID Thus the new subnet mask will be 255 255 255 128 the first subnet will have ne...

Страница 55: ...ble 3 2 Examples of IP Subnet Masks IP Subnet Mask Number of Host IDs Number of Bits 255 255 255 0 254 24 255 255 255 128 126 25 255 255 255 192 62 26 255 255 255 224 30 27 255 255 255 255 1 32 An IP...

Страница 56: ...ses 10 0 0 0 10 255 255 255 172 16 0 0 172 31 255 255 192 168 0 0 192 168 255 255 Assigning IP Addresses You can obtain your IP address from the IANA from an ISP or assigned from a private network If...

Страница 57: ...neral Setup To edit Menu 1 select the menu option 1 General Setup in the Main Menu and press Enter When Menu 1 appears fill in the required fields marked and set the Route IP field to Yes as shown in...

Страница 58: ...tion 2 TCP IP and DHCP Setup and press Enter The screen now displays Menu 3 2 TCP IP and DHCP Ethernet Setup as shown in Figure 3 2 Figure 3 2 Menu 3 2 TCP IP and DHCP Ethernet Setup Menu 3 2 TCP IP a...

Страница 59: ...allocated from a block of addresses usually assigned by your Internet provider The Client IP Pool Starting Address gives the first address in the reserved block which is also used as the LAN network a...

Страница 60: ...ss that you assign Unless you have special need for subnetting use the default subnet mask 255 255 255 0 default RIP Direction This parameter determines how your Prestige handles RIP Routing Informati...

Страница 61: ...mation Write your account information here IP Address of the ISP s Gateway Optional Telephone Number s of your ISP Login Name Password for ISP authentication Domain Name Server DNS for your workstatio...

Страница 62: ...only the serial port WAN port 1 supports enter the WAN Port numbers in the Leased Line connection Note The Connection Type of WAN Port 1 also must be specified as Leased in Menu 2 1 Async WAN Port Set...

Страница 63: ...ion Type is Leased Device Type A Remote Node only picks up a free device of the selected Device Type to dial out This field is not applicable if the Connection Type is Leased Selections Modem ISDN TA...

Страница 64: ...lass C address but still only pay for one IP address thus saving significantly on subscription fees Check with your ISP before you enable this feature Figure 3 4 illustrates a typical Single User Acco...

Страница 65: ...e Internet For more information on IP address translation refer to RFC 1631 The IP Network Address Translator NAT 3 5 1 Advantages of SUA In summary l SUA is an ideal cost effective solution for small...

Страница 66: ...tup as shown in Figure 3 5 Figure 3 5 Menu 4 Internet Access Setup for Single User Account To enable the SUA feature in Menu 4 move the cursor to the Single User Account field and select Yes or No to...

Страница 67: ...el your selections At this point your Prestige will ask if you wish to test the Internet connection If you select Yes the ISP will be called and the connection tested If the test fails note the error...

Страница 68: ...3 set the remote node s subnet mask to 0 0 0 0 and set RIP to None Step 5 Save the new configuration 3 6 2 To Switch ISP Once you have done this if you need to switch from your primary ISP to a backu...

Страница 69: ...g Table 3 9 describes each field in Menu 11 4 Remote Node Script Table 3 9 Remote Node Script Menu Fields Field Description Option Active Press the space bar to toggle between Yes and No When a Remote...

Страница 70: ......

Страница 71: ...Remote Node can have its own set of parameters such as Bandwidth On Demand Protocol Security etc Remote Dial in Users are individual users who dial in to your Prestige directly from their workstation...

Страница 72: ...SDN Terminal Adapter ISDN TA For telecommuters to call in to your LAN you need to configure a Dial In User Profile for each telecommuter Additionally you need to configure the Default Dial In Setup to...

Страница 73: ...a dial in server you need to configure the Default Dial In Setup to set the operational parameters for incoming calls Additionally you will have to create a Remote Node for the router on the remote n...

Страница 74: ...independent fields in this menu For the protocol dependent fields refer to the appropriate chapters Table 4 2 describes and contains information on how to configure each parameter in Menu 13 Default...

Страница 75: ...if CHAP is not available l CHAP Use CHAP only l PAP Use PAP only l None Your Prestige tries to acquire CHAP PAP first but no authentication is required if CHAP PAP is not available CHAP PAP CHAP PAP...

Страница 76: ...whole network If set to No the remote host must use the IP address assigned by your Prestige from the IP pool configured below Default Yes Yes No Dial In IP Address Supplied By IP Pool This field tel...

Страница 77: ...between your Prestige and the Remote Dial in User Keep in mind that these filter set s will only apply to all Remote Dial in Users but not the Remote Nodes You can choose from 12 different filter sets...

Страница 78: ...User Setup Step 2 Select one of eight users by number this will bring you to Menu 14 1 Edit Dial in User as shown in Figure 4 5 Figure 4 5 Menu 14 1 Edit Dial in User Menu 14 Dial in User Setup 1 john...

Страница 79: ...be able to call back to the Remote Dial in User if they request it In such a case your Prestige will disconnect the initial call from this user and dial back to the specified callback number see below...

Страница 80: ...eted filling in Menu 14 1 Edit Dial in User press Enter at the message Press ENTER to Confirm to save your selections or press Esc at any time to cancel your selections 4 5 More on CLID CLID allows yo...

Страница 81: ...ll automatically i e Dial On Demand Similarly calls from the remote LAN will be answered automatically and security will be checked In this chapter we will discuss the parameters that are protocol ind...

Страница 82: ...2 Remote Node Profile for leased line application Figure 5 2 Menu 11 1 Remote Node Profile for Dial up Line Applications Menu 11 1 Remote Node Profile Rem Node Name Active Yes Connection Type Switch...

Страница 83: ...even though it is still kept in the database and can be activated in the future Deactivated nodes are displayed with a minus sign at the beginning of the name in Menu 11 Press space bar to toggle Yes...

Страница 84: ...he Calling Line ID the telephone number of the calling party of this Remote Node If you enable the CLID Authen field in Menu 13 Default Dial In your Prestige will check this number against the CLID in...

Страница 85: ...ation protocols PAP Password Authentication Protocol and CHAP Challenge Handshake Authentication Protocol l PAP sends the user name and password in plain text l CHAP scrambles the password before it i...

Страница 86: ...pound sign before the phone number for local calls A symbol may be included at the beginning of the Primary Phone number or Secondary Phone number as required Device Type Use the space bar to choose...

Страница 87: ...your specific protocol Press space bar to toggle Yes then press Enter Edit Script Option To edit the parameters select Yes and press Enter This will bring you to Menu 11 4 Remote Node Script Options...

Страница 88: ...ontrol Protocol BACP and the Multilink Protocol MP to implement bandwidth on demand The configuration of bandwidth on demand is based on the Minimum and Maximum Ports of a Remote Node If Minimum and M...

Страница 89: ...ple when Bandwidth Increment for an Additional Port is 5 Kbps and the Target Utility for a second Port is 10 20 then the Target Utility for a third port is 15 25 See Menu 11 2 Remote Node PPP Options...

Страница 90: ...efault for this field is Off On Off Default Off Multiple Link Options BOD Calculation Select the direction of the traffic you wish to calculate in order to determine when to add or subtract a link The...

Страница 91: ...e adding threshold before the Prestige will bring up the second channel Default 5 sec Subtract Persist This parameter specifies the number of seconds where traffic is below the subtraction threshold b...

Страница 92: ...through the same link When PPP Echo Reply packets are not received for several times your Prestige will drop the link Note on Backup Function for Leased Line You can also enable a Backup function for...

Страница 93: ...ce bar to toggle between Yes and No When a Remote Node is deactivated it has no effect on the operation of your Prestige even though it is still kept in the database and can be activated in the future...

Страница 94: ...specified as Leased in Menu 2 1 Async WAN Port Setup 1 r o Incoming Rem Node Login Name for backup line only Enter the login name that this Remote Node will use when it calls into your Prestige The lo...

Страница 95: ...otocol l PAP sends the user name and password in plain text l CHAP scrambles the password before it is sent over the wire Generally speaking CHAP is more secure than PAP however PAP is readily availab...

Страница 96: ...efault l Set this parameter to None to de activate the Backup Line function None l If set to Incoming your Prestige will not place a call to a Remote Node Incoming l If set to Outgoing your Prestige w...

Страница 97: ...large amounts of traffic Press space bar to toggle Yes No Edit PPP Options To edit the PPP options for this Remote Node move the cursor to this field use the space bar to select Yes and press Enter T...

Страница 98: ...1 5 9 12 Note that spaces are accepted in this field For more information on customizing your filter sets see Chapter 9 The default is blank that is no filters defined Default Blank Session Option Id...

Страница 99: ...te Node PPP Options Menu for Leased Line applications and contains instructions on how to configure the PPP options fields Table 5 4 Remote Node PPP Options Menu Fields for Leased Line Applications Fi...

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Страница 101: ...enu 4 We will illustrate the configuration for LAN to LAN applications in the following sections 6 1 LAN to LAN Application A typical LAN to LAN application is to use your Prestige to call from a bran...

Страница 102: ...otocols in the Route field The Route field should display Route IP or Route IP IPX Step 2 Move the cursor to the Edit IP IPX Bridge field then press the space bar to toggle and set the value to Yes an...

Страница 103: ...nu 11 3 Figure 6 3 Sample IP Addresses for a LAN to LAN Connection with TCPI IP The following Table 6 1 describes the Remote Node Profile and Remote Node Network Layer Options for a TCP IP configurati...

Страница 104: ...remote network My WAN Addr Some implementations especially the UNIX derivatives require hosts on both ends of the PSTN ISDN link to have separate addresses from the LAN and that the addresses must hav...

Страница 105: ...to other hosts through RIP broadcasts Yes No RIP This parameter determines how your Prestige handles RIP Routing Information Protocol and the default is Both If set to Both your Prestige will broadca...

Страница 106: ...nternet Access or a Remote Node a static route is implicitly created by your Prestige An example is given below In the example stations on the 204 5 1 0 24 subnetwork can access the remote stations us...

Страница 107: ...12 2 Edit IP Static Route as shown in Figure 6 6 Figure 6 6 Menu 12 1 Edit IP Static Route Menu 12 Static Route Setup IP Static Route 1 isp1 ISP 2 ________ 3 ________ 4 ________ IPX Static Route 11 __...

Страница 108: ...ed to specify a route to a single host use a subnet mask of 255 255 255 255 in the subnet mask field to force the network number to be identical to the host ID IP Subnet Mask Enter the subnet mask for...

Страница 109: ...clude 802 2 802 3 Ethernet II DIX and SNAP 7 1 2 Network Numbers External Network Number Whenever you are setting up an IPX routing environment it is important to correctly configure the network numbe...

Страница 110: ...your Prestige to a LAN l LAN with a server server side l LAN without a server client side Figure 7 1 illustrates a typical LAN Client to LAN Server connection in an IPX environment Figure 7 1 Prestige...

Страница 111: ...ate a unique external network number to apply to that frame on the LAN Your Prestige must then be configured as a Seed Router and the network number can be configured in the Ethernet Setup Menu The ne...

Страница 112: ...on 3 Novell IPX Setup to go to Menu 3 3 Novell IPX Ethernet Setup as shown in Figure 7 2 Figure 7 2 Menu 3 3 Novell IPX Ethernet Setup Menu 3 3 Novell IPX Ethernet Setup Seed Router No Frame Type 802...

Страница 113: ...our Prestige needs to support you need to set the corresponding field to Yes The frame type s selected here must be the same frame type s as the server or client stations on that network Otherwise the...

Страница 114: ...that all of the stations on the branch office network have access to the server at the headquarters as depicted in Figure 7 3 For the branch office you need to configure a Remote Node in order to dia...

Страница 115: ...Route field should display Route IPX or Route IP IPX Step 4 Move the cursor to the Edit IP IPX Bridge field then press the space bar to toggle and set the value to Yes and press Enter to edit Menu 11...

Страница 116: ...his field as 00000000 your Prestige will select the greater WAN network number between the two devices 00000000 default Hop Count This field indicates the number of intermediate networks that must be...

Страница 117: ...that a client station on the network on the left wishes to access the NetWare server on the right internal network number 111 However the SAP broadcasts will receive a response from the server on the...

Страница 118: ...tion this value is 000000000001 Socket This field contains the socket number on which the server will receive service requests The default for this field is hex 0451 Type This field identifies the typ...

Страница 119: ...with several pre defined call filters designed to prevent certain IPX packets from triggering a call to a Remote Node These filters should inform your Prestige which packets should be ignored as traf...

Страница 120: ...ld settings Table 8 1 Handle IPX Field Settings Handle IPX Setting Description None Nothing is done to IPX traffic Client All RIP and SAP Service Advertising Protocol periodical response packets will...

Страница 121: ...Description None When there is no IPX traffic on the LAN or when you do not want to apply any special handling for IPX Client When there are only client workstations on the LAN Server When there are...

Страница 122: ...nu 11 3 Remote Node Network Layer Options shown in Figure 8 2 follow these steps Step 1 In Menu 11 1 make sure the Bridge field is set to Yes Step 2 Move the cursor to the Edit IP IPX Bridge field the...

Страница 123: ...AN When set to Yes any broadcasts coming from the LAN will trigger your Prestige to make a call to that Remote Node If it is set to No your Prestige will not make the outgoing call Ethernet Addr Timeo...

Страница 124: ...ription Menu 13 PPP Options Recv Authen Make sure this field is set to Yes Once you have completed filling in this menu press Enter at the message Press Enter to Confirm to save your selections or pre...

Страница 125: ...C address of the destination device that you wish to bridge your packets to IP Address If available enter the IP address of the destination device that you wish to bridge your packets to Gateway Node...

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Страница 127: ...data to determine if the packet should be allowed to pass Call filters are used to determine if a call should be placed Outgoing packets must pass through the data filters before they encounter the ca...

Страница 128: ...owing you to customize up to 72 filter rules 12 x 6 When implementing these filter sets you can link up to four of the filter sets together to screen the data packet Therefore with each filter set hav...

Страница 129: ...isplayed in this field You can edit the comments you wish to use to identify that filter set Once you have completed filling in Edit Comments field press Enter at the message Press ENTER to confirm or...

Страница 130: ...nu 21 1 Filter Rules Summary The following Table 9 1 contains a brief description of the abbreviations used in Menu 21 1 Table 9 1 Abbreviations Used in the Filter Rules Summary Menu Abbreviations Des...

Страница 131: ...ion Matched F means to forward the packet D means to drop the packet N means check the next rule n Refers to Action Not Matched F means to forward the packet D means to drop the packet N means check t...

Страница 132: ...X Novell IPX the following abbreviations listed in Table 9 4 will be used Table 9 4 Abbreviations Used If Filter Type Is IPX Abbreviation Description PT IPX Packet Type SS Source Socket DS Destination...

Страница 133: ...er Type field and press Enter This will bring you to the corresponding menu 9 2 1 TCP IP Filter Rule This section will show you how to configure a TCP IP filter rule for your Prestige Figure 9 4 displ...

Страница 134: ...its of the IP Address given in Destination IP Addr IP Address Destination Port Enter the destination port of the packets that you wish to filter The range of this field is 0 to 65535 0 65535 Destinati...

Страница 135: ...Yes N A Log In this field you can determine if you wish to log the results of packets attempting to pass the filter rule These results will be displayed on the System Log There are 4 options for this...

Страница 136: ...Fields Field Description Default Offset Offset refers to the value of the byte that you want to use as your starting offset That is in the data packet at what point do you want to begin the compariso...

Страница 137: ...lue In this field specify in Hexadecimal the value that your Prestige should use to compare with the masked packet The value should align with Offset Since Length is given in bytes you need to enter i...

Страница 138: ...Rule Figure 9 6 Menu 21 1 3 IPX Filter Rule Table 9 7 describes the IPX Filter Rule Menu 21 1 3 IPX Filter Rule Filter 1 1 Filter Type IPX Filter Rule Active No IPX Packet Type Destination Network No...

Страница 139: ...that you wish to filter This should be a 4 byte hex value Destination Source Socket Comp You can select what comparison quantifier you wish to use to compare to the value given in Destination Socket a...

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Страница 141: ...ger station and the agent stations in a network Basically your Prestige when connected to the LAN acts as an agent station In this way the manager station on your LAN can monitor your Prestige as it w...

Страница 142: ...nter the setup information The following Table 10 1 describes the specific parameters involved in the configuration The parameters you will have to fill in will be indicated in bold type Menu 22 SNMP...

Страница 143: ...rusted host SNMP management station If this field is configured then your Prestige will only respond to SNMP messages coming from this address If you leave the field blank default then your Prestige w...

Страница 144: ......

Страница 145: ...n addition your Prestige also implements a user password to get into the SMT screen You will have three attempts to enter the correct system password If you do not do so the SMT will kick you out In a...

Страница 146: ...butes ATTRIBUTE Zyxel Callback Option 192 integer VALUE Zyxel Callback Option None 0 VALUE Zyxel Callback Option Optional 1 VALUE Zyxel Callback Option Mandatory 2 Callback phone number source ATTRIBU...

Страница 147: ...d contains Yes the built in dial up user list will be searched first then the external authentication server Type Determines the type of the external authentication server At present only the RADIUS t...

Страница 148: ...Database Your Prestige only uses the RADIUS database for user authentication except for Password Dialback No and the ZyXEL extensions Zyxel Callback Option and Zyxel Callback Phone Source described be...

Страница 149: ...describe a simple setup procedure for configuring the SMT password Step 1 From the Main Menu select option 23 System Security Step 2 From Menu 23 System Security you can select option 1 Change Passwor...

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Страница 151: ...2 port However once your Prestige has been initially configured you can use telnet to configure the device remotely as shown in Figure 12 1 Figure 12 1 Telnet Configuration on a TCP IP Network Modem I...

Страница 152: ...n the configuration your Prestige will only allow one terminal connection at any time Your Prestige also gives priority to the RS 232 connection over telnet If you have already connected to your Prest...

Страница 153: ...ies and upgrades to the system software This chapter will describe how to use these tools in greater detail System maintenance options are available in Menu 24 System Maintenance as shown in Figure 13...

Страница 154: ...System Status Step 3 There are five possible commands in Menu 24 1 System Maintenance Status l Entering 1 or 2 or 3 will disconnect the call on the specified WAN port l Entering 8 will disconnect the...

Страница 155: ...is currently connected to or the status of the port Idle Calling or Answering 3 Kbps The current connecting speed 4 TXPkts The number of transmitted packets on this port 5 RXPkts The number of receiv...

Страница 156: ...ine which station has sent a packet to cause your Prestige to make an outgoing call Figure 13 3 shows two examples of LAN Packets the first of an ICMP Ping packet Type IP triggering the call and the s...

Страница 157: ...al Baud Rate 13 3 Log and Trace Log and trace tools allow users of the Prestige to view the error logs and trace records to troubleshoot any errors that may occur The Prestige is also able to generate...

Страница 158: ...g in the system The Error Log does not only provide the error messages but it is also a source of information about your Prestige You can also clear the Error Log on your Prestige After each display y...

Страница 159: ...vate syslog Table 13 2 System Maintenance Menu Syslog Parameters Parameter Description Active Use the space bar to turn on or off the syslog option Syslog IP Address Input the IP Address that you wish...

Страница 160: ...g messages are shown below Call Information Messages line 1 channel 1 call 41 C01 Incoming Call 40001 line 1 channel 1 call 41 C01 ANSWER Connected 64K 40001 line 1 channel 1 call 41 C01 Incoming Call...

Страница 161: ...o your system Figure 13 7 Menu 24 4 System Maintenance Diagnostic Follow the procedure below to get to Diagnostic Step 1 From the Main Menu select option 24 to access Menu 24 System Maintenance Step 2...

Страница 162: ...rrectly When this option is chosen your Prestige will PING the Internet IP Address If everything is working properly you will receive an appropriate response Otherwise note the error message and consu...

Страница 163: ...n via Manual Call Figure 13 9 Trace Display for a Failed IPCP Connection Via Manual Call Strat dialing for node 1 Hit any key to continue Dialing chan 2 phone last 9 digit 40101 Call CONNECT speed 640...

Страница 164: ...n from disk to the Prestige You need to upload a backup file to the Prestige The procedure for uploading varies depending on the type of software used to access the Prestige but you must use the XMODE...

Страница 165: ...o to start your Prestige Below is an example of downloading RAS using PCPLUS Figure 13 11 Menu 24 7 1 Example of Uploading RAS Using PCPLUS Menu 24 7 System Maintenance Upload Firmware 1 Load RAS Code...

Страница 166: ...12 Menu 24 7 2 System Maintenance Upload ROM File 13 7 3 Load Modem Firmware Figure 13 13 Menu 24 7 3 System Maintenance Upload WAN Port 2 Modem Firmware Menu 24 7 2 System Maintenance Upload ROM File...

Страница 167: ...mode This mode allows you to diagnose test and configure your Prestige using a specified set of commands A list of valid commands can be found by typing help at the command prompt For more detailed i...

Страница 168: ...outgoing calls will not be made and the current call will be dropped The Blacklist function prevents the Prestige from re dialing to an unreachable phone number It is a list of phone numbers up to a m...

Страница 169: ...ne numbers blacklisted Figure 13 16 Menu 24 9 2 Blacklist The phone numbers on this list cannot be entered directly instead they are numbers which have had problems connecting in the past The user can...

Страница 170: ...dropped and further outgoing calls to that Remote Node or Remote Dial in User callback will fail After each period the total budget is reset The default for the total budget is 0 minutes and the perio...

Страница 171: ...eshooting Corrective Action None of the LEDs are on when you power on the Prestige Check the power cord and the power supply and make sure it is properly connected to your Prestige If the error persis...

Страница 172: ...roubleshooting the LAN Interface Troubleshooting Corrective Action Check the LAN LED on the front panel of your Prestige If it is on then the link is up If it is off then check the cables connecting y...

Страница 173: ...or not If the call is not connected verify the following parameters in Menu 11 Pri mary Phone Sec ondary Phone and Transfer Rate If the call is connected but the call still terminates then there may...

Страница 174: ...v Authen and Mutual Authen If the Remote Dial in User is negotiating IP verify that the IP address is supplied correctly in Menu 13 Check that either the Remote Dial in User is supplying a valid IP ad...

Страница 175: ...5 8 6 8 7 12 2 Bridging Configuration 8 4 Call Control blacklist 13 16 13 17 budget management 13 16 13 18 Call Control Parameters 2 18 2 20 Callback budget 4 6 field 4 6 4 7 function 2 19 CCP 1 7 5 1...

Страница 176: ...t 4 7 5 8 5 18 Internet Internet Access xix xx 1 8 2 9 2 13 2 22 3 1 3 5 3 9 3 10 3 11 3 14 6 3 6 4 6 6 ISP 1 8 3 1 3 4 3 9 3 10 3 11 3 12 3 13 3 15 3 16 3 17 14 3 Internet Connection test 2 9 3 11 3...

Страница 177: ...5 7 7 7 8 8 4 profile 5 1 5 2 5 3 5 4 5 5 5 6 5 7 5 8 5 9 5 12 5 13 5 14 5 15 5 16 5 17 5 18 5 19 6 2 6 3 7 7 8 4 8 5 setup 2 9 5 1 5 2 6 2 6 8 7 7 7 10 8 4 RIP 3 8 3 16 5 8 5 18 6 5 6 6 7 3 7 8 8 1...

Страница 178: ...ystem Security xx 2 9 2 10 2 11 4 1 11 1 11 2 11 3 11 5 TCP IP configuration xx 6 1 6 4 6 5 Telco Options 4 5 5 7 Telecommuting xx 1 8 1 10 4 1 4 2 telecommuter 4 2 Telnet configuration xx 2 4 12 1 Tr...

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