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Chapter 25 Troubleshooting

P-660RU-Tx v3 User’s Guide

165

Advanced Suggestions

• Try to access the ZyXEL Device using another service, such as Telnet. If you can access

the ZyXEL Device, check the remote management settings and firewall rules to find out
why the ZyXEL Device does not respond to HTTP.

• If your computer is connected to the

WAN

port, use a computer that is connected to a

ETHERNET

port.

I can see the

Login

screen, but I cannot log in to the ZyXEL Device.

Make sure you have entered the password correctly. The default password is

1234

. The

field is case-sensitive, so make sure [Caps Lock] is not on.

You cannot log in to the web configurator while someone is using Telnet to access the
ZyXEL Device. Log out of the ZyXEL Device in the other session, or ask the person
who is logged in to log out.

Turn the ZyXEL Device off and on.

If this does not work, you have to reset the device to its factory defaults. See

Section 1.6

on page 30

I cannot Telnet to the ZyXEL Device.

See the troubleshooting suggestions for

I cannot see or access the Login screen in the web

configurator.

Ignore the suggestions about your browser.

I cannot use FTP to upload / download the configuration file. / I cannot use
FTP to upload new firmware.

See the troubleshooting suggestions for

I cannot see or access the Login screen in the web

configurator.

Ignore the suggestions about your browser.

25.3 Internet Access

I cannot access the Internet.

Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and

Section 1.5 on page 29

Содержание P-660RU-T1 v3

Страница 1: ...www zyxel com P 660RU Tx v3 ADSL2 Ethernet USB Router User s Guide Version 3 40 12 2008 Edition 1 DEFAULT LOGIN IP Address http 192 168 1 1 User Name admin Password 1234...

Страница 2: ......

Страница 3: ...Disc Refer to the included CD for support documents ZyXEL Web Site Please refer to www zyxel com for additional support documentation and product certifications User Guide Feedback Help us help you Se...

Страница 4: ...t A key stroke is denoted by square brackets and uppercase text for example ENTER means the enter or return key on your keyboard Enter means for you to type one or more characters and then press the E...

Страница 5: ...Guide 5 Icons Used in Figures Figures in this User s Guide may use the following generic icons The ZyXEL Device icon is not an exact representation of your device ZyXEL Device Computer Notebook comput...

Страница 6: ...on them or stumble over them Always disconnect all cables from this device before servicing or disassembling Use ONLY an appropriate power adaptor or cord for your device Connect the power adaptor or...

Страница 7: ...Safety Warnings P 660RU Tx v3 User s Guide 7...

Страница 8: ...Safety Warnings P 660RU Tx v3 User s Guide 8...

Страница 9: ...Wizard 49 Quick Start Wizard 51 Interface Setup 57 Internet Setup 59 LAN Setup 73 Advanced Setup 81 Static Route 83 Network Address Translation NAT 87 Quality of Service QoS 99 ADSL 107 Firewall 109...

Страница 10: ...Contents Overview P 660RU Tx v3 User s Guide 10 Troubleshooting and Product Specifications 161 Troubleshooting 163 Product Specifications 167 Appendices and Index 173...

Страница 11: ...Manage the ZyXEL Device 27 1 3 Good Habits for Managing the ZyXEL Device 28 1 4 Applications for the ZyXEL Device 28 1 4 1 Internet Access 28 1 5 LEDs Lights 29 1 6 The RESET Button 30 1 6 1 Using the...

Страница 12: ...t III Quick Start Wizard 49 Chapter 6 Quick Start Wizard 51 6 1 Overview 51 6 2 Quick Start Wizard 51 Part IV Interface Setup 57 Chapter 7 Internet Setup 59 7 1 Overview 59 7 1 1 What You Can Do in th...

Страница 13: ...nce 77 8 3 1 LANs WANs and the ZyXEL Device 77 8 3 2 DHCP Setup 77 8 3 3 DNS Server Addresses 78 8 3 4 LAN TCP IP 78 8 3 5 RIP Setup 79 8 3 6 Multicast 80 Part V Advanced Setup 81 Chapter 9 Static Rou...

Страница 14: ...ummary Screen 103 11 3 QoS Technical Reference 104 11 3 1 IEEE 802 1p 104 11 3 2 IP Precedence 104 11 3 3 Automatic Priority Queue Assignment 105 Chapter 12 ADSL 107 12 1 Overview 107 12 2 The ADSL Sc...

Страница 15: ...pter 17 Universal Plug and Play UPnP 125 17 1 Overview 125 17 1 1 What You Can Do in the UPnP Screen 125 17 1 2 What You Need to Know About UPnP 125 17 2 The UPnP Screen 126 17 3 Installing UPnP in Wi...

Страница 16: ...e Screen 154 Chapter 23 System Restart 157 23 1 Overview 157 23 2 The System Restart Screen 157 Chapter 24 Diagnostic 159 24 1 Overview 159 24 2 The Diagnostic Screen 159 Part VIII Troubleshooting and...

Страница 17: ...dix A Setting up Your Computer s IP Address 175 Appendix B Pop up Windows JavaScripts and Java Permissions 197 Appendix C IP Addresses and Subnetting 205 Appendix D Services 213 Appendix E Legal Infor...

Страница 18: ...Table of Contents P 660RU Tx v3 User s Guide 18...

Страница 19: ...Bridge Mode 56 Figure 19 Complete Quick Start 56 Figure 20 LAN and WAN 59 Figure 21 Interface Setup Internet 61 Figure 22 Interface Setup Internet Dynamic IP 62 Figure 23 Interface Setup Internet Stat...

Страница 20: ...tions 130 Figure 59 Internet Connection Properties 131 Figure 60 Internet Connection Properties Advanced Settings 132 Figure 61 Internet Connection Properties Advanced Settings Add 132 Figure 62 Syste...

Страница 21: ...9 TCP IP 189 Figure 99 Macintosh OS X Apple Menu 190 Figure 100 Macintosh OS X Network 191 Figure 101 Red Hat 9 0 KDE Network Configuration Devices 192 Figure 102 Red Hat 9 0 KDE Ethernet Device Gener...

Страница 22: ...List of Figures P 660RU Tx v3 User s Guide 22...

Страница 23: ...7 Interface Setup LAN 75 Table 18 Interface Setup LAN DHCP IP Pool Summary 77 Table 19 Advanced Setup Routing Table List 84 Table 20 Advanced Static Route Edit 85 Table 21 Network NAT General 89 Table...

Страница 24: ...Table 47 Hardware Specifications 167 Table 48 Firmware Specifications 167 Table 49 Standards Supported 169 Table 50 ZyXEL Device Series Power Adaptor Specifications 170 Table 51 Subnet Masks 206 Tabl...

Страница 25: ...25 PART I Introduction Introducing the ZyXEL Device 27 Introducing the Web Configurator 37...

Страница 26: ...26...

Страница 27: ...over the analog telephone system POTS Plain Old Telephone Service Models ending in 3 denote a device that works over ISDN Integrated Services Digital Network or T ISDN UR 2 1 Only use firmware for yo...

Страница 28: ...Back up the configuration and make sure you know how to restore it Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes If you forget your password y...

Страница 29: ...ould make sure that the ZyXEL Device gives voice over Internet calls high priority and or limit bandwidth devoted to the boss s excessive file downloading 1 5 LEDs Lights The following graphic display...

Страница 30: ...bled computer that does not have a network interface card for attaching to your Ethernet network See the following sections for USB driver installation procedures in your operating system System Requi...

Страница 31: ...1 7 1 Installing the USB Driver in Windows 1 Save your work and close all applications 2 Insert the included CD The CD automatically runs and the main screen displays 3 Click the Setup icon on the ma...

Страница 32: ...RU Tx v3 User s Guide 32 6 Click Next in the Welcome screen to begin the USB Installation Wizard Follow the installation prompts You may need to restart your computer at the end of the installation 7...

Страница 33: ...Chapter 1 Introducing the ZyXEL Device P 660RU Tx v3 User s Guide 33 8 A Start Copying Files screen displays Click Next 9 Windows 98 Me Select Yes I want to restart my computer now and click OK...

Страница 34: ...RU Tx v3 User s Guide 34 10 Windows 2000 XP Connect the ZyXEL Device to the computer s USB port when prompted A windows displays indicating that the system has found new hardware 11 Windows XP If a wa...

Страница 35: ...tion Check the status of the ZyXEL Device in the Device Manager window Click Start Settings Control Panel System Hardware and then click Device Manager Steps may vary depending on the version of Windo...

Страница 36: ...Chapter 1 Introducing the ZyXEL Device P 660RU Tx v3 User s Guide 36...

Страница 37: ...enabled by default in Windows XP SP Service Pack 2 JavaScripts enabled by default Java permissions enabled by default See Appendix B on page 197 if you need to make sure these functions are allowed i...

Страница 38: ...ity reasons the ZyXEL Device automatically logs you out if you do not use the web configurator for five minutes default If this happens log in again 2 2 Web Configurator Main Screen Figure 4 Main Scre...

Страница 39: ...Routing Table List Use this screen to display the static routes on your ZyXEL Device Static Route Use this screen to configure IP static routes to tell your device about networks beyond the directly c...

Страница 40: ...twork Management Protocol management UPnP Use this screen to turn UPnP on or off DDNS This screen allows you to use a static hostname alias for a dynamic IP address CWMP Use this screen to have a mana...

Страница 41: ...41 PART II Status Device Information 43 System Logs 45 Traffic Statistics 47...

Страница 42: ...42...

Страница 43: ...Device Info screen to look at the current status of the device system resources and interfaces LAN and WAN 3 2 The Device Info Screen Use this screen to view the status of the ZyXEL Device Click Stat...

Страница 44: ...ay information about the virtual circuit you choose Status This is the status of the WAN connection Connection Type This is the connection type supported by your ISP IP Address This is the current IP...

Страница 45: ...ing the ZyXEL Device s logs A log is a message about an event that occurred on your ZyXEL Device For example when someone logs in to the ZyXEL Device 4 2 The System Log Screen Use this screen to see t...

Страница 46: ...llowing table describes the fields in this screen Table 4 Status System Log LABEL DESCRIPTION System Log This field displays the log messages of your ZyXEL Device CLEAR LOG Click this to delete all th...

Страница 47: ...escribes the labels in this screen Table 5 Status Statistics Ethernet LABEL DESCRIPTION Interface Select Ethernet or ADSL to display traffic statistics on the port Transmit Statistics Transmit Frames...

Страница 48: ...ield displays the number of received frames that were under size shorter than 60 octets or greater than 1522 octets REFRESH Click this to update the screen Table 6 Status Statistics ADSL LABEL DESCRIP...

Страница 49: ...49 PART III Quick Start Wizard Quick Start Wizard 51...

Страница 50: ...50...

Страница 51: ...configure your system for Internet access with the information given to you by your ISP See the advanced menu chapters for background information on these fields 6 2 Quick Start Wizard 1 After you ent...

Страница 52: ...zard 3 The following screen summarizes the steps required to configure an Internet connection Click NEXT to begin the setup Figure 11 Wizard Summary 4 Enter a new password for accessing the web config...

Страница 53: ...ation and click NEXT Figure 13 Time Zone 6 Select the connection type supported by your ISP and click NEXT Figure 14 ISP Connection Type 7 The next wizard screen varies depending on what connection ty...

Страница 54: ...rn to the previous screen without saving NEXT Click this to continue to the next wizard screen EXIT Click this to close the wizard screen without saving Table 8 ISP Connection Static IP Address LABEL...

Страница 55: ...sociated with the above username VPI Enter the VPI assigned to you This field may already be configured VPI defines a virtual circuit Refer to the appendix for more information VCI Enter the VCI assig...

Страница 56: ...t settings you configured in the wizard setup are correct Table 10 ISP Connection Bridge Mode LABEL DESCRIPTION VPI Enter the VPI assigned to you This field may already be configured VPI defines a vir...

Страница 57: ...57 PART IV Interface Setup Internet Setup 59 LAN Setup 73...

Страница 58: ...58...

Страница 59: ...in the Internet Screens Use the Internet screen Section 7 2 on page 61 to configure the WAN settings on the ZyXEL Device for Internet access Use the PVCs Summary screen Section 7 2 5 on page 68 to dis...

Страница 60: ...vice agreement that guarantees certain speed even when the network is congested ATM QoS is defined by the Peak Cell Rate PCR Sustain Cell Rate SCR and Maximum Burst Size MBS NAT NAT Network Address Tr...

Страница 61: ...CRIPTION ATM VC Virtual Circuit Select the PVC you want to configure from the drop down list box PVCs Summary Click this to display a summary table of the PVC settings on your ZyXEL Device See Section...

Страница 62: ...ely controlled delay and delay variation PCR Divide the DSL line rate bps by 424 the size of an ATM cell to find the Peak Cell Rate PCR This is the maximum rate at which the sender can send cells Type...

Страница 63: ...t listed in the routing table TCP MTU Option The Maximum Transmission Unit MTU defines the size of the largest packet allowed on an interface or connection Enter the MTU in this field Dynamic Route RI...

Страница 64: ...the field IP Subnet Mask Enter a subnet mask in dotted decimal notation Gateway Specify a gateway IP address supplied by your ISP Bridge Interface This field is only available when you select 1483 Bri...

Страница 65: ...f computers on the LAN and are an alternative to unicast packets packets sent to one computer and broadcast packets packets sent to every computer IGMP is a network layer protocol used to establish me...

Страница 66: ...rnet PPPoA PPPoE LABEL DESCRIPTION PPPoE PPPoA Servicename Type the name of your service in this field Username Enter the username exactly as your ISP assigned If assigned a name in the form user doma...

Страница 67: ...you connect to the Internet Static IP Address Type your ISP assigned IP address in the field IP Subnet Mask Enter a subnet mask in dotted decimal notation Gateway Specify a gateway IP address supplie...

Страница 68: ...s Summary in the Virtual Circuit field to display the following screen Figure 26 Interface Setup PVCs Summary The following table describes the labels in this screen Table 15 Interface Setup Internet...

Страница 69: ...ly PPPoE saves significant effort for both you and the ISP or carrier as it requires no specific configuration of the broadband modem at the customer site By implementing PPPoE directly on the ZyXEL D...

Страница 70: ...entifying information being contained in each packet header Despite the extra bandwidth and processing overhead this method may be advantageous if it is not practical to have a separate VC for each ca...

Страница 71: ...mportant for transmission of real time data such as audio and video connections Peak Cell Rate PCR is the maximum rate at which the sender can send cells This parameter may be lower but not higher tha...

Страница 72: ...real time Variable Bit Rate type is used with bursty connections that require closely controlled delay and delay variation It also provides a fixed amount of bandwidth a PCR is specified but is only...

Страница 73: ...evice You can also edit your ZyXEL Device s RIP multicast and DHCP settings from this screen Use the DHCP IP Pool Summary screen Section 8 2 1 on page 76 to check the IP and MAC addresses of the compu...

Страница 74: ...use IGMP version 3 supports source filtering reporting or ignoring traffic from specific source address to a particular host on the network DNS DNS Domain Name System is for mapping a domain name to i...

Страница 75: ...field to control how much routing information the ZyXEL Device sends and receives on the subnet Select the RIP direction from None Both IN Only and OUT Only Multicast Multicast packets are sent to a...

Страница 76: ...lly assigns IP addresses to clients when they log in DHCP centralizes IP address management on central computers that run the DHCP server program DHCP leases addresses for a period of time which means...

Страница 77: ...and RFC 2132 allows individual clients to obtain TCP IP configuration at start up from a server You can configure the ZyXEL Device as a DHCP server or disable it When configured as a server the ZyXEL...

Страница 78: ...uses the IPCP DNS server extensions It does not mean you can leave the DNS servers out of the DHCP setup under all circumstances If your ISP gives you explicit DNS servers make sure that you enter the...

Страница 79: ...from an ISP or it can be assigned from a private network If you belong to a small organization and your Internet access is through an ISP the ISP can provide you with the Internet addresses for your...

Страница 80: ...still in wide use IGMP version 3 supports source filtering reporting or ignoring traffic from specific source address to a particular host on the network If you would like to read more detailed infor...

Страница 81: ...81 PART V Advanced Setup Static Route 83 Network Address Translation NAT 87 Quality of Service QoS 99 ADSL 107 Firewall 109...

Страница 82: ...82...

Страница 83: ...to the ZyXEL Device s LAN interface The ZyXEL Device routes most traffic from A to the Internet through the ZyXEL Device s default gateway R1 You create one static route to connect to services offere...

Страница 84: ...e Dest IP This parameter specifies the IP network address of the final destination Routing is always based on network number Mask This parameter specifies the IP network subnet mask of the final desti...

Страница 85: ...utside of the local area network One example of a remote node is your connection to your ISP See Section 7 2 on page 61 for details on configuring a remote node Metric This field sets this route s pri...

Страница 86: ...Chapter 9 Static Route P 660RU Tx v3 User s Guide 86...

Страница 87: ...screen Section 10 4 on page 90 to forward incoming service requests to the server s on your local network Use the IP Address Mapping screen Section 10 5 on page 93 to change your ZyXEL Device s addre...

Страница 88: ...de world even though NAT makes your whole inside network appear as a single computer to the outside world Single IP Versus NAT Single IP is a ZyNOS implementation of a subset of NAT that supports two...

Страница 89: ...T DMZ to open the following screen Figure 35 Advanced Setup NAT DMZ The following table describes the labels in this screen Table 21 Network NAT General LABEL DESCRIPTION Virtual Circuit Select the PV...

Страница 90: ...ease refer to RFC 1700 for further information about port numbers Many residential broadband ISP accounts do not allow you to run any server processes such as a Web or FTP server from your location Yo...

Страница 91: ...The following table summarizes the settings described in the above example Table 23 Multiple Servers Behind NAT Example SERVERS PORTS DEFAULT SERVER IP A FTP 21 22 192 168 1 33 B Telnet 23 192 168 1...

Страница 92: ...r This is the PVC that this virtual server will use Rule Index Select the rule s index number from the drop down list box Application Use the drop down list box to select the type of server you have o...

Страница 93: ...number in the End Port Number field End Port Number Enter a port number in this field To forward only one port enter the port number again in the Start Port Number field above and then enter it again...

Страница 94: ...y to One This mode maps multiple local IP addresses to one public IP address This is equivalent to the Single IP feature that previous ZyXEL routers supported only Many to Many Overload This mode maps...

Страница 95: ...hat previous ZyXEL routers supported only M M Ov Overload Many to Many Overload mode maps multiple local IP addresses to shared public IP addresses MM No No Overload Many to Many No Overload mode maps...

Страница 96: ...nd make them accessible to the outside world If you do not define any servers NAT offers the additional benefit of firewall protection With no servers defined your ZyXEL Device filters out all incomin...

Страница 97: ...97 Figure 39 How NAT Works 192 168 1 13 192 168 1 10 192 168 1 11 192 168 1 12 SA 192 168 1 10 SA 1 Inside Local IP Address 192 168 1 10 192 168 1 11 192 168 1 12 192 168 1 13 Inside Public IP Address...

Страница 98: ...Chapter 10 Network Address Translation NAT P 660RU Tx v3 User s Guide 98...

Страница 99: ...ocessed more quickly than those with low priorities if there is congestion allowing time sensitive applications to flow more smoothly Time sensitive applications include both those that require a low...

Страница 100: ...flow are given the same priority 802 1p is a way of managing traffic in a network by grouping similar types of traffic together and treating each type as a class You can use 802 1p to give different...

Страница 101: ...hown next Figure 41 Advanced Setup QoS The following table describes the labels in this screen Table 27 Advanced Setup QoS LABEL DESCRIPTION Quality of Service QoS Use this field to turn on QoS to imp...

Страница 102: ...then applied to traffic containing this source IP address A blank source IP address means any source IP address Mask Enter a source subnet mask here Port Range Enter the port number to which the rule...

Страница 103: ...ned to a higher queue gets through faster while traffic in lower queues is dropped when there is network congestion ADD Click this to add the rule DELETE Click this to remove the rule CANCEL Click thi...

Страница 104: ...p Remarking The ZyXEL Device re assigns the priority levels specified in this field to matched traffic Queue The ZyXEL Device assigns the queue level specified in this field to matched traffic Table 2...

Страница 105: ...oS mapping on the ZyXEL Device On the ZyXEL Device traffic assigned to higher priority queues gets through faster while traffic in lower index queues is dropped if the network is congested Table 30 In...

Страница 106: ...Chapter 11 Quality of Service QoS P 660RU Tx v3 User s Guide 106...

Страница 107: ...llowing table describes the labels in this screen Table 31 Advanced Setup ADSL LABEL DESCRIPTION ADSL Mode Select the mode supported by your ISP Use Auto Sync Up if you are not sure which mode to choo...

Страница 108: ...Chapter 12 ADSL P 660RU Tx v3 User s Guide 108...

Страница 109: ...N attack floods a targeted system with a series of SYN packets Each packet causes the targeted system to issue a SYN ACK response While the targeted system waits for the ACK that follows the SYN ACK i...

Страница 110: ...es sure it is valid Filtering decisions are based not only on rules but also context For example traffic from the WAN may only be allowed to cross the firewall in response to a request from the LAN 13...

Страница 111: ...111 PART VI Access Management Access Control 113 Filters 117 SNMP 123 Universal Plug and Play UPnP 125 Dynamic DNS Setup 137 CWMP 139...

Страница 112: ...112...

Страница 113: ...which computers The following figure shows access to the ZyXEL Device from the WAN being limited to HTTP web and Telnet only Figure 45 Access Control 14 1 1 The Access Control Setup Screen Use this s...

Страница 114: ...order to edit or delete it Active Select Yes to enable this active control rule or No to disable it Secure IP Address Enter the range of IP addresses of computers that are allowed to access the device...

Страница 115: ...you will not be able to access the device at all from the LAN unless you configure another rule for LAN access Access Control Listing The summary table displays the configured parameters for the sele...

Страница 116: ...Chapter 14 Access Control P 660RU Tx v3 User s Guide 116...

Страница 117: ...120 to allow or deny traffic from certain types of applications Use the URL Filter screen Section 15 4 on page 121 to block access to web sites 15 1 2 What You Need to Know About Filtering IP MAC Filt...

Страница 118: ...g table describes the labels in this screen Table 34 Access Management Filter IP MAC LABEL DESCRIPTION Filter Type Filter Type Selection Select the filter type from the drop down list box Available op...

Страница 119: ...e when you select MAC in the Rule Type field Enter the MAC address of the packets you wish to filter Rule Unmatched Select the action for a packet not matching the rule Select Forward to forward traff...

Страница 120: ...wn Figure 48 Access Management Filter Application The following table describes the labels in this screen Table 35 Access Management Filter Application LABEL DESCRIPTION Application Filter Use this fi...

Страница 121: ...this screen Table 36 Access Management Filter URL LABEL DESCRIPTION URL Filter Editing Active Use this field to enable or disable the URL filter URL Index Select the index number of the filter URL Ent...

Страница 122: ...Chapter 15 Filters P 660RU Tx v3 User s Guide 122...

Страница 123: ...es of component agents and a manager An agent is a management software module that resides in a managed device the ZyXEL Device An agent translates the local management information from the managed de...

Страница 124: ...s collect statistical data and monitor status and performance 16 2 The SNMP Screen Use this screen to change your ZyXEL Device s SNMP settings Click Access Management SNMP to display the following scr...

Страница 125: ...UPnP compatible device installed on your network will appear as a separate icon Selecting the icon of a UPnP device will allow you to access the information and properties of that device NAT Traversa...

Страница 126: ...ice Click Access Management UPnP to display the screen shown next Figure 52 Access Management UPnP The following table describes the fields in this screen Table 38 Access Management UPnP LABEL DESCRIP...

Страница 127: ...PnP in Windows Me and Windows XP Installing UPnP in Windows Me Follow the steps below to install the UPnP in Windows Me 1 Click Start and Control Panel Double click Add Remove Programs 2 Click on the...

Страница 128: ...cation Components 4 Click OK to go back to the Add Remove Programs Properties window and click Next 5 Restart the computer when prompted Installing UPnP in Windows XP Follow the steps below to install...

Страница 129: ...al Networking Components Wizard window displays Select Networking Service in the Components selection box and click Details Figure 56 Windows Optional Networking Components Wizard 5 In the Networking...

Страница 130: ...ature in Windows XP You must already have UPnP installed in Windows XP and UPnP activated on the ZyXEL Device Make sure the computer is connected to a LAN port of the ZyXEL Device Turn on your compute...

Страница 131: ...rsal Plug and Play UPnP P 660RU Tx v3 User s Guide 131 3 In the Internet Connection Properties window click Settings to see the port mappings there were automatically created Figure 59 Internet Connec...

Страница 132: ...the port mappings or click Add to manually add port mappings Figure 60 Internet Connection Properties Advanced Settings Figure 61 Internet Connection Properties Advanced Settings Add 5 When the UPnP e...

Страница 133: ...net connection status Figure 63 Internet Connection Status Web Configurator Easy Access With UPnP you can access the web based configurator on the ZyXEL Device without finding out the IP address of th...

Страница 134: ...Chapter 17 Universal Plug and Play UPnP P 660RU Tx v3 User s Guide 134 Figure 64 Network Connections 4 An icon with the description for each UPnP enabled device displays under Local Network...

Страница 135: ...nd select Invoke The web configurator login screen displays Figure 65 Network Connections My Network Places 6 Right click on the icon for your ZyXEL Device and select Properties A properties window di...

Страница 136: ...Chapter 17 Universal Plug and Play UPnP P 660RU Tx v3 User s Guide 136...

Страница 137: ...all you need to have registered a dynamic DNS account with www dyndns org This is for people with a dynamic IP from their ISP or DHCP server that would still like to have a domain name The Dynamic DN...

Страница 138: ...ble 39 Advanced Dynamic DNS LABEL DESCRIPTION Dynamic DNS Use this field to enable or disable dynamic DNS Service Provider This is the name of your Dynamic DNS service provider My Host Name Type the d...

Страница 139: ...L Device ZD can be managed via a management server MS such as ZyXEL s Vantage Access Figure 68 LAN and WAN An administrator can use a management server to remotely set up the ZyXEL device modify setti...

Страница 140: ...ate IP address you will have to configure a NAT port forwarding rule on the NAT router User Name The user name is used to authenticate the ZyXEL Device when making a connection to the management serve...

Страница 141: ...haracters such as _ are allowed Password The password is used to authenticate the management server when connecting to the ZyXEL Device Type a password of up to 255 printable characters found on an En...

Страница 142: ...Chapter 19 CWMP P 660RU Tx v3 User s Guide 142...

Страница 143: ...143 PART VII Maintenance Administrator Settings 145 Time Zone 147 Firmware 149 System Restart 157 Diagnostic 159...

Страница 144: ...144...

Страница 145: ...ance Administraton The following table describes the labels in this screen Table 41 Maintenance Administraton LABEL DESCRIPTION New Password Type your new password up to 30 characters Note that as you...

Страница 146: ...Chapter 20 Administrator Settings P 660RU Tx v3 User s Guide 146...

Страница 147: ...een Table 42 Maintenance Time Zone LABEL DESCRIPTION Time Zone Current Date Time This field displays the date and time of your ZyXEL Device Time Synchronization Synchronize time with Select NTP Server...

Страница 148: ...or URL up to 20 extended ASCII characters in length of your time server Check with your ISP network administrator if you are unsure of this information Date This field is only available when you want...

Страница 149: ...ce 1 Only use firmware for your device s specific model Refer to the label on the bottom of your ZyXEL Device 22 1 1 What You Need To Know About Firmware Filename Conventions The configuration file of...

Страница 150: ...service has not been disabled in the Remote Management screen 22 1 3 Firmware and Configuration Files Examples This section contains examples about managing configuration files and uploading firmware...

Страница 151: ...onfiguration files FTP File Upload Command from the DOS Prompt Example 1 Launch the FTP client on your computer 2 Enter open followed by a space and the IP address of your device 3 Press ENTER when pr...

Страница 152: ...sable the management idle timeout so the TFTP transfer will not be interrupted Enter command sys stdio 5 to restore the five minute management idle timeout default when the file transfer is complete 3...

Страница 153: ...enames it config rom See earlier in this chapter for more information on filename conventions 7 Enter quit to exit the ftp prompt FTP Command Configuration Backup Example This figure gives an example...

Страница 154: ...e Backup Romfile backup allows you to back up save the ZyXEL Device s current configuration to a file on your computer Once your ZyXEL Device is configured and functioning properly it is highly recomm...

Страница 155: ...want to upload Remember that you must decompress compressed zip files before you can upload them New Romfile Location This allows you to upload a new or previously saved configuration file from your c...

Страница 156: ...Chapter 22 Firmware P 660RU Tx v3 User s Guide 156...

Страница 157: ...sRestart to open the following screen Figure 76 Maintenance System Restart The following table describes the labels in this screen Table 46 Maintenance System Restart LABEL DESCRIPTION System Restart...

Страница 158: ...Chapter 23 System Restart P 660RU Tx v3 User s Guide 158...

Страница 159: ...n to help you identify problems with the ZyXEL Device 24 2 The Diagnostic Screen Use this screen to test your connection and ping an IP address Select the virtual circuit you want to check from the dr...

Страница 160: ...Chapter 24 Diagnostic P 660RU Tx v3 User s Guide 160...

Страница 161: ...161 PART VIII Troubleshooting and Product Specifications Troubleshooting 163 Product Specifications 167...

Страница 162: ...162...

Страница 163: ...the power adaptor or cord included with the ZyXEL Device 3 Make sure the power adaptor or cord is connected to the ZyXEL Device and plugged in to an appropriate power source Make sure the power sourc...

Страница 164: ...b configurator 1 Make sure you are using the correct IP address The default IP address is 192 168 1 1 If you changed the IP address Section 8 2 on page 74 use the new IP address If you changed the IP...

Страница 165: ...to access the ZyXEL Device Log out of the ZyXEL Device in the other session or ask the person who is logged in to log out 3 Turn the ZyXEL Device off and on 4 If this does not work you have to reset...

Страница 166: ...ZyXEL Device off and on 3 If the problem continues contact your ISP V The Internet connection is slow or intermittent 1 There might be a lot of traffic on the network Look at the LEDs and check Sectio...

Страница 167: ...ET Button Restores factory defaults Operation Temperature 0 C 40 C Storage Temperature 20 60 C Operation Humidity 20 85 RH Storage Humidity 20 90 RH Table 48 Firmware Specifications Default IP Address...

Страница 168: ...ed in logs Logs Use logs for troubleshooting Universal Plug and Play UPnP A UPnP enabled device can dynamically join a network obtain an IP address and convey its capabilities to other devices on the...

Страница 169: ...Transparent bridging for unsupported network layer protocols RIP I RIP II ICMP ATM QoS SNMP v1 and v2c with MIB II support RFC 1213 IP Multicasting IGMP v1 v2 and v3 IGMP Proxy Management Embedded Web...

Страница 170: ...standard for ADSL using discrete multitone modulation ITU G 992 3 G dmt bis ITU standard also referred to as ADSL2 that extends the capability of basic ADSL in data rates ITU G 992 4 G lite bis ITU st...

Страница 171: ...DC 5Volts 1 0A Power Consumption 5 Watt max Safety Standards CE GS or TUV EN60950 1 UNITED KINGDOM PLUG STANDARDS AC Power Adapter Model 5V DC UK Switching Input Power AC 100 240Volts 50 60Hz Output P...

Страница 172: ...Chapter 26 Product Specifications P 660RU Tx v3 User s Guide 172...

Страница 173: ...neral information Some details may not apply to your ZyXEL Device Setting up Your Computer s IP Address 175 Pop up Windows JavaScripts and Java Permissions 197 IP Addresses and Subnetting 205 Services...

Страница 174: ...174...

Страница 175: ...of a third party TCP IP application package TCP IP should already be installed on computers using Windows NT 2000 XP Macintosh OS 7 and later operating systems After the appropriate TCP IP components...

Страница 176: ...hen click Add 3 Select the manufacturer and model of your network adapter and then click OK If you need TCP IP 1 In the Network window click Add 2 Select Protocol and then click Add 3 Select Microsoft...

Страница 177: ...select Obtain an IP address automatically If you have a static IP address select Specify an IP address and type your information into the IP Address and Subnet Mask fields Figure 79 Windows 95 98 Me...

Страница 178: ...the TCP IP Properties window 6 Click OK to close the Network window Insert the Windows CD if prompted 7 Turn on your ZyXEL Device and restart your computer when prompted Verifying Settings 1 Click St...

Страница 179: ...x v3 User s Guide 179 Figure 81 Windows XP Start Menu 2 In the Control Panel double click Network Connections Network and Dial up Connections in Windows 2000 NT Figure 82 Windows XP Control Panel 3 Ri...

Страница 180: ...ab in Win XP and then click Properties Figure 84 Windows XP Local Area Connection Properties 5 The Internet Protocol TCP IP Properties window opens the General tab in Windows XP If you have a dynamic...

Страница 181: ...dd In TCP IP Address type an IP address in IP address and a subnet mask in Subnet mask and then click Add Repeat the above two steps for each IP address you want to add Configure additional default ga...

Страница 182: ...he General tab in Windows XP Click Obtain DNS server address automatically if you do not know your DNS server IP address es If you know your DNS server IP address es click Use the following DNS server...

Страница 183: ...nections window Network and Dial up Connections in Windows 2000 NT 11 Turn on your ZyXEL Device and restart your computer if prompted Verifying Settings 1 Click Start All Programs Accessories and then...

Страница 184: ...8 Windows Vista Start Menu 2 In the Control Panel double click Network and Internet Figure 89 Windows Vista Control Panel 3 Click Network and Sharing Center Figure 90 Windows Vista Network And Interne...

Страница 185: ...then click Properties During this procedure click Continue whenever Windows displays a screen saying that it needs your permission to continue Figure 92 Windows Vista Network and Sharing Center 6 Sel...

Страница 186: ...the IP Settings tab and click OK Do one or more of the following if you want to configure additional IP addresses In the IP Settings tab in IP addresses click Add In TCP IP Address type an IP address...

Страница 187: ...erties window the General tab Click Obtain DNS server address automatically if you do not know your DNS server IP address es If you know your DNS server IP address es click Use the following DNS serve...

Страница 188: ...es window 12 Close the Network Connections window 13 Turn on your ZyXEL Device and restart your computer if prompted Verifying Settings 1 Click Start All Programs Accessories and then Command Prompt 2...

Страница 189: ...Macintosh OS 8 9 Apple Menu 2 Select Ethernet built in from the Connect via list Figure 98 Macintosh OS 8 9 TCP IP 3 For dynamically assigned settings select Using DHCP Server from the Configure list...

Страница 190: ...onfiguration 7 Turn on your ZyXEL Device and restart your computer if prompted Verifying Settings Check your TCP IP properties in the TCP IP Control Panel window Macintosh OS X 1 Click the Apple menu...

Страница 191: ...k in the Subnet mask box Type the IP address of your ZyXEL Device in the Router address box 5 Click Apply Now and close the window 6 Turn on your ZyXEL Device and restart your computer if prompted Ver...

Страница 192: ...low to configure your computer IP address using the KDE 1 Click the Red Hat button located on the bottom left corner select System Setting and click Network Figure 101 Red Hat 9 0 KDE Network Configur...

Страница 193: ...0 KDE Network Configuration DNS 5 Click the Devices tab 6 Click the Activate button to apply the changes The following screen displays Click Yes to save the changes in all screens Figure 104 Red Hat...

Страница 194: ...the etc directory The following figure shows an example where two DNS server IP addresses are specified Figure 107 Red Hat 9 0 DNS Settings in resolv conf 3 After you edit and save the configuration...

Страница 195: ...root localhost ifconfig eth0 Link encap Ethernet HWaddr 00 50 BA 72 5B 44 inet addr 172 23 19 129 Bcast 172 23 19 255 Mask 255 255 255 0 UP BROADCAST RUNNING MULTICAST MTU 1500 Metric 1 RX packets 71...

Страница 196: ...Appendix A Setting up Your Computer s IP Address P 660RU Tx v3 User s Guide 196...

Страница 197: ...ernet Explorer Pop up Blockers You may have to disable pop up blocking to log into your device Either disable pop up blocking enabled by default in Windows XP SP Service Pack 2 or allow pop up blockin...

Страница 198: ...web pop up blockers you may have enabled Figure 111 Internet Options Privacy 3 Click Apply to save this setting Enable Pop up Blockers with Exceptions Alternatively if you only want to allow pop up w...

Страница 199: ...ide 199 Figure 112 Internet Options Privacy 3 Type the IP address of your device the web page that you do not want to have blocked with the prefix http For example http 192 168 167 1 4 Click Add to mo...

Страница 200: ...play properly in Internet Explorer check that JavaScripts are allowed 1 In Internet Explorer click Tools Internet Options and then the Security tab Figure 114 Internet Options Security 2 Click the Cus...

Страница 201: ...ttings Java Scripting Java Permissions 1 From Internet Explorer click Tools Internet Options and then the Security tab 2 Click the Custom Level button 3 Scroll down to Microsoft VM 4 Under Java permis...

Страница 202: ...and then the Advanced tab 2 Make sure that Use Java 2 for applet under Java Sun is selected 3 Click OK to close the window Figure 117 Java Sun Mozilla Firefox Mozilla Firefox 2 0 screens are used here...

Страница 203: ...ts and Java Permissions P 660RU Tx v3 User s Guide 203 Figure 118 Mozilla Firefox Tools Options Click Content to show the screen below Select the check boxes as shown in the following screen Figure 11...

Страница 204: ...Appendix B Pop up Windows JavaScripts and Java Permissions P 660RU Tx v3 User s Guide 204...

Страница 205: ...share a common street name the hosts on a network share a common network number Similarly as each house has its own house number each host on the network has its own unique identifying number the host...

Страница 206: ...n the IP address is part of the host ID The following example shows a subnet mask identifying the network number in bold text and host ID of an IP address 192 168 1 2 in decimal By convention subnet m...

Страница 207: ...wed by a continuous number of zeros for the remainder of the 32 bit mask you can simply specify the number of ones instead of writing the value of each octet This is usually specified by writing a fol...

Страница 208: ...shows the company network before subnetting Figure 121 Subnetting Example Before Subnetting You can borrow one of the host ID bits to divide the network 192 168 1 0 into two separate sub networks The...

Страница 209: ...68 1 254 Example Four Subnets The previous example illustrated using a 25 bit subnet mask to divide a 24 bit address into two subnets Similarly to divide a 24 bit address into four subnets you need to...

Страница 210: ...ubnet 3 IP SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192 168 1 128 IP Address Binary 11000000 10101000 00000001 10000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet...

Страница 211: ...T BITS SUBNET MASK NO SUBNETS NO HOSTS PER SUBNET 1 255 255 255 128 25 2 126 2 255 255 255 192 26 4 62 3 255 255 255 224 27 8 30 4 255 255 255 240 28 16 14 5 255 255 255 248 29 32 6 6 255 255 255 252...

Страница 212: ...u entered You don t need to change the subnet mask computed by the ZyXEL Device unless you are instructed to do otherwise Private IP Addresses Every machine on the Internet must have a unique address...

Страница 213: ...service is used Table 62 Examples of Services NAME PROTOCOL PORT S DESCRIPTION AH IPSEC_TUNNEL User Defined 51 The IPSEC AH Authentication Header tunneling protocol uses this service AIM TCP 5190 AOL...

Страница 214: ...nger service uses this protocol NetBIOS TCP UDP TCP UDP TCP UDP TCP UDP 137 138 139 445 The Network Basic Input Output System is used for communication between computers in a LAN NEW ICQ TCP 5190 An I...

Страница 215: ...ssages from one e mail server to another SMTPS TCP 465 This is a more secure version of SMTP that runs over SSL SNMP TCP UDP 161 Simple Network Management Program SNMP TRAPS TCP UDP 162 Traps for use...

Страница 216: ...ile transfer protocol similar to FTP but uses the UDP User Datagram Protocol rather than TCP Transmission Control Protocol VDOLIVE TCP UDP 7000 user defined A videoconferencing solution The UDP port n...

Страница 217: ...any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products d...

Страница 218: ...placement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability...

Страница 219: ...em and the steps you took to solve it is the prefix number you dial to make an international telephone call Corporate Headquarters Worldwide Support E mail support zyxel com tw Sales E mail sales zyxe...

Страница 220: ...xel cz Regular Mail ZyXEL Communications Czech s r o Modransk 621 143 01 Praha 4 Modrany Cesk Republika Denmark Support E mail support zyxel dk Sales E mail sales zyxel dk Telephone 45 39 55 07 00 Fax...

Страница 221: ...les E mail sales zyxel in Telephone 91 11 30888144 to 91 11 30888153 Fax 91 11 30888149 91 11 26810715 Web http www zyxel in Regular Mail India ZyXEL Technology India Pvt Ltd II Floor F2 9 Okhla Phase...

Страница 222: ...4 632 0858 Web www zyxel com Regular Mail ZyXEL Communications Inc 1130 N Miller St Anaheim CA 92806 2001 U S A Norway Support E mail support zyxel no Sales E mail sales zyxel no Telephone 47 22 80 61...

Страница 223: ...lanta 28033 Madrid Spain Sweden Support E mail support zyxel se Sales E mail sales zyxel se Telephone 46 31 744 7700 Fax 46 31 744 7701 Web www zyxel se Regular Mail ZyXEL Communications A S Sj porten...

Страница 224: ...Support E mail support ua zyxel com Sales E mail sales ua zyxel com Telephone 380 44 247 69 78 Fax 380 44 494 49 32 Web www ua zyxel com Regular Mail ZyXEL Ukraine 13 Pimonenko Str Kiev 04050 Ukraine...

Страница 225: ...72 CLI 27 Command Line Interface see CLI configuration access control 114 backup 153 154 CWMP 140 DHCP 75 file 149 firewalls 110 IP precedence 102 IP MAC filter 119 LAN 74 port forwarding 92 restoring...

Страница 226: ...et 59 ADSL 107 always on connection 67 71 ATM QoS 60 62 71 72 encapsulation 59 IGMP 60 IP address 60 64 67 70 MAC spoofing 63 65 67 MTU 63 64 67 multicast 60 63 65 67 multiplexing 63 64 66 68 70 RIP 6...

Страница 227: ...nfiguration 92 example 90 PPPoA 66 69 PPPoE 66 69 private IP address 79 PVC 60 Q QoS 99 802 1p 102 104 activation 101 DSCP 102 example 99 IP precedence 102 104 priority queue 105 Quality of Service se...

Страница 228: ...me 147 TR 069 28 traffic statistics 47 U UBR 62 72 unicast 60 Universal Plug and Play see UPnP upgrading firmware 151 UPnP 125 activation 126 cautions 125 example 127 installation 127 NAT traversal 12...

Страница 229: ...Index P 660RU Tx v3 User s Guide 229 Wide Area Network see WAN wizard 51...

Страница 230: ...Index P 660RU Tx v3 User s Guide 230...

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