Chapter 21 Troubleshooting
P-660HW-Dx User’s Guide
262
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
2
If your ISP gave you Internet connection information, make sure you entered it correctly
in the
Network
>
WAN
>
Internet Connection
screen. These fields are case-sensitive,
so make sure [Caps Lock] is not on.
3
If you are trying to access the Internet wirelessly, make sure the wireless settings in the
wireless client are the same as the settings in the AP.
4
Disconnect all the cables from your device, and follow the directions in the Quick Start
Guide again.
5
If the problem continues, contact your ISP.
6
V
I cannot access the Internet anymore. I had access to the Internet (with the
ZyXEL Device), but my Internet connection is not available anymore.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
2
Reboot the ZyXEL Device.
3
Turn the ZyXEL Device off and on.
4
If the problem continues, contact your ISP.
V
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Try closing some programs that use the
Internet, especially peer-to-peer applications.
2
Check the signal strength. If the signal strength is low, look around to see if there are any
devices that might be interfering with the wireless network (for example, microwaves,
other wireless networks, and so on).Reboot the ZyXEL Device.
3
Turn the ZyXEL Device off and on.
4
If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
• Check the settings for bandwidth management. If it is disabled, you might consider
activating it. If it is enabled, you might consider changing the allocations.
• Check the settings for QoS. If it is disabled, you might consider activating it. If it is
enabled, you might consider raising or lowering the priority for some applications
Содержание P-660HW-DX
Страница 2: ......
Страница 7: ...Safety Warnings P 660HW Dx User s Guide 7...
Страница 8: ...Safety Warnings P 660HW Dx User s Guide 8...
Страница 10: ...Contents Overview P 660HW Dx User s Guide 10...
Страница 20: ...Table of Contents P 660HW Dx User s Guide 20...
Страница 26: ...List of Figures P 660HW Dx User s Guide 26...
Страница 31: ...31 PART I Introduction Introducing the ZyXEL Device 33 Introducing the Web Configurator 37...
Страница 32: ...32...
Страница 50: ...Chapter 2 Introducing the Web Configurator P 660HW Dx User s Guide 50...
Страница 51: ...51 PART II Wizards Wizard Setup for Internet Access 53 Bandwidth Management Wizard 67...
Страница 52: ...52...
Страница 66: ...Chapter 3 Wizard Setup for Internet Access P 660HW Dx User s Guide 66...
Страница 72: ...Chapter 4 Bandwidth Management Wizard P 660HW Dx User s Guide 72...
Страница 73: ...73 PART III Network WAN Setup 75 LAN Setup 93 Wireless LAN 105 Network Address Translation NAT Screens 129...
Страница 74: ...74...
Страница 92: ...Chapter 5 WAN Setup P 660HW Dx User s Guide 92...
Страница 141: ...141 PART IV Security Firewalls 143 Firewall Configuration 155 Content Filtering 177...
Страница 142: ...142...
Страница 162: ...Chapter 10 Firewall Configuration P 660HW Dx User s Guide 162 Figure 88 Firewall Edit Rule...
Страница 176: ...Chapter 10 Firewall Configuration P 660HW Dx User s Guide 176...
Страница 180: ...Chapter 11 Content Filtering P 660HW Dx User s Guide 180...
Страница 182: ...182...
Страница 186: ...Chapter 12 Static Route P 660HW Dx User s Guide 186...
Страница 202: ...Chapter 14 Dynamic DNS Setup P 660HW Dx User s Guide 202...
Страница 224: ...Chapter 16 Universal Plug and Play UPnP P 660HW Dx User s Guide 224...
Страница 225: ...225 PART VI Maintenance and Troubleshooting System 227 Logs 233 Tools 251 Diagnostic 257 Troubleshooting 259...
Страница 226: ...226...
Страница 232: ...Chapter 17 System P 660HW Dx User s Guide 232...
Страница 250: ...Chapter 18 Logs P 660HW Dx User s Guide 250...
Страница 256: ...Chapter 19 Tools P 660HW Dx User s Guide 256...
Страница 264: ...264...
Страница 270: ...Appendix A Product Specifications and Wall Mounting P 660HW Dx User s Guide 270 Figure 151 Masonry Plug and M4 Tap Screw...
Страница 330: ...Appendix F Internal SPTGEN P 660HW Dx User s Guide 330...
Страница 332: ...Appendix G Command Interpreter P 660HW Dx User s Guide 332...
Страница 344: ...Appendix J Splitters and Microfilters P 660HW Dx User s Guide 344...
Страница 350: ...Appendix L Legal Information P 660HW Dx User s Guide 350...
Страница 356: ...Appendix M Customer Support P 660HW Dx User s Guide 356...
Страница 364: ...Index P 660HW Dx User s Guide 364...