Procedure For SMT Configuration via Telnet
1.
Launch a Telnet program. In Windows, click
Start
and then
Run
.
2.
Type “Telnet” followed by a space and the IP address of the Prestige, (192.168.1.1 is the default) and click
OK
to display
the password screen.
3.
Enter “1234”, the default password, to access the SMT main menu. As you type a password, the screen displays an “
*”
(asterisk) for each character you type.
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PROBLEM
CORRECTIVE ACTION
The PWR and/or SYS LED
are off.
Make sure the Prestige’s power adapter is connected to the Prestige and plugged into an
appropriate power source. Check that the Prestige and the power source are both turned on.
Turn the Prestige off and on. If the error persists, you may have a hardware problem. In this
case, you should contact your vendor.
The LAN LED won’t turn on.
Check the cable connection to the Prestige LAN port.
Make sure you are using a crossover Ethernet cable if you are connecting the Prestige directly
to one computer or a straight-through cable if you are connecting your Prestige to a hub.
Make sure your computer NIC (Network Interface Card) is working properly.
The DSL LED is off.
Check the connection between the Prestige DSL port and the wall jack.
I cannot access the SMT
menu.
The default SMT password is “1234”. If you have changed the password and have now
forgotten it, you will need to upload the default configuration file (see
User’s Guide
).
Check that your computer’s IP address and the Prestige IP address are on the same subnet.
If you changed the Prestige default LAN IP address, then enter the new one as the URL.
Remove any filters you have applied in menu 3.1 (LAN) or in menu 11.5 (WAN) to block web
service.
I cannot access the web
configurator (only for models
with web configurator).
The default password is “1234”. If you have changed the password and have now forgotten it,
you will need to upload the default configuration file (see the
User’s Guide
).
I cannot ping any computer
on the LAN.
If all of the 10/100M LAN LEDs are off, check the cables between the Prestige and your
computer or hub.
Check the TCP/IP configuration on your computer. Make sure that the IP address and the
subnet mask of the Prestige and the computers are on the same subnet.
I cannot get a WAN IP
address from the ISP.
The WAN IP is provided after the ISP verifies the MAC address, host name or user ID.
Find out the verification method used by your ISP and configure the corresponding fields.
I cannot access the Internet.
Make sure the Prestige is turned on and connected to the network.
If the Prestige’s DSL LED is off, check the cable between the Prestige and the telephone wall
jack.
Make sure you entered your user name correctly. Your user
name may be case-sensitive.