P-2608HWL-Dx Series User’s Guide
350
Chapter 29 Troubleshooting
29.3 Problems with the WAN
Table 138
Troubleshooting the WAN
PROBLEM
CORRECTIVE ACTION
The
DSL
light is
off.
Check the telephone wire and connections between the ZyXEL Device
DSL
port
and the wall jack.
Make sure that the telephone company has checked your phone line and set it up
for DSL service.
Reset your ADSL line to reinitialize your link to the DSLAM. For details, refer to
I cannot get a
WAN IP address
from the ISP.
The ISP provides the WAN IP address after authenticating you. Authentication
may be through the user name and password, the MAC address or the host name.
The username and password apply to PPPoE and PPPoA encapsulation only.
Make sure that you have entered the correct
Service Type
,
User Name
and
Password
(be sure to use the correct case). Refer to
I cannot access
the Internet.
Make sure the ZyXEL Device is turned on and connected to the network.
Verify your WAN settings. Refer to
.
Make sure you entered the correct user name and password.
If you use PPPoE pass through, make sure that bridge mode is turned on.
The Internet
connection
disconnects.
If you use PPPoA or PPPoE encapsulation, check the idle time-out setting. Refer
to
Contact your ISP.
Содержание P-2608HWL-D1
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Страница 7: ...P 2608HWL Dx Series User s Guide Safety Warnings 7 This product is recyclable Dispose of it properly ...
Страница 24: ...P 2608HWL Dx Series User s Guide 24 Table of Contents ...
Страница 32: ...P 2608HWL Dx Series User s Guide 32 List of Figures ...
Страница 38: ...P 2608HWL Dx Series User s Guide 38 List of Tables ...
Страница 44: ...P 2608HWL Dx Series User s Guide 44 Chapter 1 Getting To Know the ZyXEL Device ...
Страница 66: ...P 2608HWL Dx Series User s Guide 66 Chapter 3 Internet and Wireless Setup Wizard ...
Страница 72: ...P 2608HWL Dx Series User s Guide 72 Chapter 4 VoIP Wizard And Example ...
Страница 78: ...P 2608HWL Dx Series User s Guide 78 Chapter 5 Bandwidth Management Wizard ...
Страница 88: ...P 2608HWL Dx Series User s Guide 88 Chapter 6 Status Screens ...
Страница 118: ...P 2608HWL Dx Series User s Guide 118 Chapter 8 LAN Setup ...
Страница 138: ...P 2608HWL Dx Series User s Guide 138 Chapter 9 Wireless LAN ...
Страница 166: ...P 2608HWL Dx Series User s Guide 166 Chapter 11 SIP ...
Страница 176: ...P 2608HWL Dx Series User s Guide 176 Chapter 12 Phone ...
Страница 184: ...P 2608HWL Dx Series User s Guide 184 Chapter 13 Phone Book ...
Страница 206: ...P 2608HWL Dx Series User s Guide 206 Chapter 16 Firewall Configuration Figure 107 Firewall Edit Rule ...
Страница 220: ...P 2608HWL Dx Series User s Guide 220 Chapter 17 Content Filtering ...
Страница 257: ...P 2608HWL Dx Series User s Guide Chapter 19 Certificates 257 Figure 138 My Certificate Details ...
Страница 268: ...P 2608HWL Dx Series User s Guide 268 Chapter 19 Certificates Figure 146 Trusted Remote Host Details ...
Страница 276: ...P 2608HWL Dx Series User s Guide 276 Chapter 20 Static Route ...
Страница 288: ...P 2608HWL Dx Series User s Guide 288 Chapter 21 Bandwidth Management ...
Страница 292: ...P 2608HWL Dx Series User s Guide 292 Chapter 22 Dynamic DNS Setup ...
Страница 306: ...P 2608HWL Dx Series User s Guide 306 Chapter 23 Remote Management Configuration ...
Страница 318: ...P 2608HWL Dx Series User s Guide 318 Chapter 24 Universal Plug and Play UPnP ...
Страница 324: ...P 2608HWL Dx Series User s Guide 324 Chapter 25 System ...
Страница 344: ...P 2608HWL Dx Series User s Guide 344 Chapter 27 Tools ...
Страница 348: ...P 2608HWL Dx Series User s Guide 348 Chapter 28 Diagnostic ...
Страница 360: ...P 2608HWL Dx Series User s Guide 360 Chapter 29 Troubleshooting ...
Страница 378: ...P 2608HWL Dx Series User s Guide 378 Appendix B Setting up Your Computer s IP Address ...
Страница 402: ...P 2608HWL Dx Series User s Guide 402 Appendix F Triangle Route ...
Страница 440: ...P 2608HWL Dx Series User s Guide 440 Appendix H Internal SPTGEN ...