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Chapter 20 Troubleshooting

NetAtlas Workgroup User’s Guide

222

20.3 Problems Finding a Device

20.4 Uninstalling the EMS

When you install a new EMS version, the setup program automatically detects and uninstalls a
previous EMS version.
Or you can manually uninstall the EMS. Follow the steps below.

1

Click

Start

>

Settings

>

Control Panel

>

Add/Remove Programs

. The

Add or

Remove Programs

dialog box opens.

Figure 163

EMS: Remove

2

Select

ZyXEL NetAtlas Workgroup V1.02

and then click

Change/Remove

(or

Add/

Remove

depending on your version of Windows).

Table 127

Problems Accessing the EMS

PROBLEM

CORRECTIVE ACTION

In the SNMPc

Management

Console I cannot

find my device

Check that you have compiled and added the MIBs correctly.
Check that you have enabled auto-discovery.
Check that the map object properties are correct for initial installation. Make sure

the IP address entered is the IP address of the switch you want to manage via the

EMS.
Check that the ODBC driver is correctly configured.
Make sure that PostgreSQL is running.
Make sure that the computer you have installed the EMS on, is connected to the

network where the switch is located.
Make sure your computer’s Ethernet card is working properly.
If the problem still persists, uninstall and re-install the EMS software.

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Содержание NetAtlas Workgroup

Страница 1: ...www zyxel com NetAtlas Workgroup Ethernet Switch Manager User s Guide Version 1 03 1 2007 Edition 1 ...

Страница 2: ......

Страница 3: ... information on setting up your software It is recommended you use the web configurator to configure the EMS Supporting Disk Refer to the included CD for support documents ZyXEL Web Site Please refer to www zyxel com for additional support documentation and product certifications User Guide Feedback Help us help you Send all User Guide related comments questions or suggestions for improvement to t...

Страница 4: ...roke is denoted by square brackets and uppercase text for example ENTER means the enter or return key on your keyboard Enter means for you to type one or more characters and then press the ENTER key Select or choose means for you to use one of the predefined choices A right angle bracket within a screen name denotes a mouse click For example Maintenance Log Log Setting means you first click Mainte...

Страница 5: ...nt Conventions NetAtlas Workgroup User s Guide 5 Icons Used in Figures Figures in this User s Guide may use the following generic icons Computer Notebook computer Telephone Server DSLAM Firewall Switch Router ...

Страница 6: ...Document Conventions NetAtlas Workgroup User s Guide 6 ...

Страница 7: ...53 View 57 Template 77 Provisioning 85 Performance 89 Fault 101 Maintenance 107 Tools 119 Switch Configuration and Troubleshooting 123 Device Menu Overview 125 System Configuration 131 Switch Configuration 143 VLAN 157 Ethernet Port Configuration 163 Multicast Configuration 179 Configuration 191 IP Configuration 199 Troubleshooting 221 Appendices and Index 225 ...

Страница 8: ...Contents Overview NetAtlas Workgroup User s Guide 8 ...

Страница 9: ...ger 30 1 1 3 Device Firmware Versions Supported 30 1 2 System Requirements and EMS Installation 30 1 3 Accessing EMS 31 Chapter 2 Main EMS Screen 33 2 1 Main Screen Overview 33 2 2 Access Log 34 2 3 Database Management 35 2 3 1 Database Synchronization 35 2 3 2 Filename Convention 35 2 3 3 Database Backup and Restore 36 2 3 4 Database Log Storage Configuration 36 2 3 5 Database Scheduled Backup Co...

Страница 10: ...t and Device Mapping 53 4 1 1 Adding a Submap or Device 54 4 1 2 Editing a Node 55 4 1 3 Finding an Object 55 4 1 4 Deleting a Submap 55 4 1 5 Deleting a Device 56 4 1 6 Updating Device Map 56 4 1 7 Synchronizing Device Map Database 56 4 2 Exit 56 Chapter 5 View 57 5 1 Hardware Status 57 5 2 STP RSTP 59 5 2 1 STP Terminology 59 5 2 2 STP Port States 59 5 2 3 STP Status 60 5 3 VLAN Status 61 5 4 Po...

Страница 11: ...figuring a Multicast Template 83 Chapter 7 Provisioning 85 7 1 Overview 85 7 2 Applying an IGMP Filter Profile 85 7 3 Removing an IGMP Filter Profile 87 Chapter 8 Performance 89 8 1 Interface Performance 89 8 2 RMON Ethernet Statistics 90 8 3 RMON History Data 92 8 4 Table Menu Bar 94 8 4 1 Editing a Table Entry 95 8 4 2 Expand Dialog Box 96 8 5 Graph Menu Bar Icons 97 8 5 1 Graph Styles 98 8 5 2 ...

Страница 12: ...le Content Screen 115 10 7 Scheduled FW Upgrade 116 Chapter 11 Tools 119 11 1 Accessing the Switch 119 11 1 1 Telnet 119 11 1 2 Web Access 120 11 2 Ping 120 Part III Switch Configuration and Troubleshooting 123 Chapter 12 Device Menu Overview 125 12 1 Device Menu Summary 125 12 2 Property Configuration 125 12 3 Introducing the Device Configuration Window 126 12 3 1 Port List Multiple Port Configur...

Страница 13: ... 153 14 7 1 Configuring a Static MAC Address Entry 154 14 8 Mirroring 155 Chapter 15 VLAN 157 15 1 Introduction to VLANs 157 15 2 Configuring 802 1Q VLAN 157 15 2 1 Configuring an 802 11Q VLAN 159 15 2 2 Removing a VLAN 160 15 3 Introduction to Port based VLANs 160 15 3 1 Configuring Port Based VLAN 161 Chapter 16 Ethernet Port Configuration 163 16 1 Overview 163 16 2 Port Setup 163 16 3 Port VLAN...

Страница 14: ...3 3 Viewing MVR Settings 185 17 3 4 Creating a New Multicast VLAN 186 17 3 5 Creating a New MVR Group 188 Chapter 18 Configuration 191 18 1 RMON Overview 191 18 2 History Config 191 18 2 1 Configuring an RMON History 192 18 3 Event Config 193 18 3 1 Configuring an RMON Event 194 18 4 Alarm Config 195 18 4 1 Configuring an RMON Alarm 197 18 4 2 RMON Alarm Event Log 198 Chapter 19 IP Configuration 1...

Страница 15: ...ing a New OSPF Interface 215 19 9 VRRP 217 19 9 1 Configuring Interface VRRP Settings 217 19 9 2 Configuring a VRRP Interface 218 19 10 IP Multicast 220 Chapter 20 Troubleshooting 221 20 1 Installation Problems 221 20 2 Problems Accessing the EMS 221 20 3 Problems Finding a Device 222 20 4 Uninstalling the EMS 222 Part IV Appendices and Index 225 Appendix A SNMPc Network Manager 227 Appendix B Ala...

Страница 16: ...Table of Contents NetAtlas Workgroup User s Guide 16 ...

Страница 17: ...h View 48 Figure 17 Configuration System Configuration System Info 49 Figure 18 Configuration Save 50 Figure 19 Configuration Save Result 51 Figure 20 Submaps and Device Mapping 53 Figure 21 Map Add Submap Device 54 Figure 22 Map Edit Node 55 Figure 23 Map Find Object 55 Figure 24 Map Delete Warning 56 Figure 25 View Hardware Status 57 Figure 26 View STP Status 60 Figure 27 View VLAN Status 61 Fig...

Страница 18: ...igure 58 Cell Properties Select 98 Figure 59 Chart Color Codes and Line Styles 98 Figure 60 Graph Variables 99 Figure 61 Fault Event Log 101 Figure 62 Fault Loopback Test 103 Figure 63 fault Loopback Result 103 Figure 64 Fault Ping and TraceRoute Test Ping 104 Figure 65 Fault Ping and TraceRoute Test Trace Route 105 Figure 66 Maintenance Firmware Upgrade 108 Figure 67 Maintenance Firmware Upgrade ...

Страница 19: ...iguration STP Conf 147 Figure 103 Switch Configuration Link Aggregation 150 Figure 104 Switch Configuration GARP Timer 151 Figure 105 Switch Configuration Filtering 152 Figure 106 Switch Configuration Filtering Add 153 Figure 107 Switch Configuration MAC Forwarding 154 Figure 108 Switch Configuration MAC Forwarding Add 155 Figure 109 Switch Configuration Mirroring 156 Figure 110 Selecting a VLAN T...

Страница 20: ...MON Configuration Event Config New 195 Figure 142 RMON Configuration Alarm Config 196 Figure 143 RMON Configuration Alarm Config New 197 Figure 144 RMON Configuration Alarm Config New Browse 197 Figure 145 RMON Configuration Alarm Config Show Log 198 Figure 146 IP Configuration Static Route 199 Figure 147 Routing Configuration Static Route Add 200 Figure 148 IP Configuration DiffServ 201 Figure 14...

Страница 21: ...List of Figures NetAtlas Workgroup User s Guide 21 Figure 168 SNMPc Edit Button Bar Icons 230 ...

Страница 22: ...List of Figures NetAtlas Workgroup User s Guide 22 ...

Страница 23: ... 59 Table 16 STP Port States 59 Table 17 View STP Status 60 Table 18 View VLAN Status 62 Table 19 View Port Status 63 Table 20 View 802 1d MAC Table 64 Table 21 View 802 1d ARP Table 66 Table 22 View Multicast Status 67 Table 23 View Ethernet Status 68 Table 24 View IP Application Status Routing Table Status 70 Table 25 View IP Application Status IP Table Status 71 Table 26 View IP Application Sta...

Страница 24: ... Configuration Time Setup 135 Table 59 System Configuration Syslog Setup 136 Table 60 System Configuration Syslog Setup Add 137 Table 61 System Configuration RADIUS 138 Table 62 System Configuration IP Setup 140 Table 63 System Configuration IP Setup Add 141 Table 64 Switch Configuration Switch Setup 144 Table 65 Switch Configuration Priority Queue 146 Table 66 Switch Configuration Multiple STP Co...

Страница 25: ...orted RMON Groups 191 Table 99 RMON Configuration History Config 192 Table 100 RMON Configuration History Config New 193 Table 101 RMON Configuration Event Config 194 Table 102 RMON Configuration Event Config New 195 Table 103 RMON Configuration Alarm Config 196 Table 104 RMON Configuration Alarm Config New 197 Table 105 RMON Configuration Alarm Config Show Log 198 Table 106 Routing Configuration ...

Страница 26: ...er s Guide 26 Table 125 General Installation Problems 221 Table 126 Problems Accessing the EMS 221 Table 127 Problems Accessing the EMS 222 Table 128 SNMPc Main Window 228 Table 129 Selection Tool 229 Table 130 Alarm Types and Causes 231 ...

Страница 27: ...27 PART I Introduction Introduction 29 Main EMS Screen 33 ...

Страница 28: ...28 ...

Страница 29: ...al piece of equipment on the network the components of a device on the network or parts of the network itself The following figure shows a network example Figure 1 EMS Network Example 1 1 1 EMS Components The EMS consists of two components the EMS server and the EMS remote client You must install the EMS server which provides all the functions to use the EMS You can install the EMS remote client o...

Страница 30: ... 1 2 System Requirements and EMS Installation Refer to the quick start guide for a list of system requirements and the installation procedure for EMS RC S Table 1 Device Firmware Versions Supported MODEL FIRMWARE VERSION ES 2108 360ABK2C0 370ABK0C0 or later versions ES 2108G 360ABL2C0 370ABL0C0 or later versions ES 2108PWR 360ABS2C0 370ABS1C0 or later versions ES 2024A 360TX1C0 370TX0C0 or later v...

Страница 31: ...Guide 31 1 3 Accessing EMS Follow the steps below to access EMS 1 In the SNMPc main screen double click the switch icon Figure 3 SNMPc Switch Device List Icon 2 Click the Switch Manager icon to display the main EMS screen Figure 4 NetAtlas Main Screen ...

Страница 32: ...Chapter 1 Introduction NetAtlas Workgroup User s Guide 32 Figure 5 EMS Main Screen ...

Страница 33: ...e 2 Main Screen Menu Overview LABEL SUB MENU DESCRIPTION Window Exit Click Exit to close the switch manager screen Admin Access Log Use this screen to display logs Database Management Backup and Restore EMS SNMPc DB Use this screen to backup or restore a switch s configuration to the EMS and SNMPc database Log Storage Configuration EMS DB Use this screen to enable logging and specify how many logs...

Страница 34: ...view continued LABEL SUB MENU DESCRIPTION Table 3 Admin Access Log LABEL DESCRIPTION Log Filter Port Select a port or All Ports for which you want to view switch login data via the EMS Log Type Select the type of logs which you want to view for the selected switch and port s Login User Select All Users to view logs for all access attempts to a switch via the EMS Select Administrator to view only t...

Страница 35: ...n The EMS follows a pre defined naming convention for backup files Data is backed up in plain text format with a txt filename extension The general structure of the filename is type txt for example AccessLog txt Date Select a start date and end date from the list boxes to display logs for that period Apply Click Apply to display logs with the criteria set above Index This field displays the log nu...

Страница 36: ... the following screen Table 4 Admin Database Management Backup Restore LABEL DESCRIPTION Backup Select Backup to transfer the database file from the EMS to the computer Restore Select Restore to transfer the backed up files from your computer to the EMS SNMPc Backup Name Specify a backup file name for the SNMPc database to store on your computer Enter a descriptive name for identification purposes...

Страница 37: ...cleared every 24 hours Or Select the second radio button and a number from 7 to 365 in the field provided All records up to the start of the period selected are cleared every 24 hours Cleared Records Backup If you do not configure this section all records excluding the latest reserved records will be cleared after 24 hours and therefore cannot be retrieved later Backup the cleared records Select t...

Страница 38: ...Scheduled backups can be performed Daily Weekly or Monthly Select a radio button to schedule database backups starting from the date and time specified below The default setting is No Backup Starting date Specify the starting date to begin database backup for the selected device s Select a date from the drop down list box Starting time Specify the starting time to begin database backup for the sel...

Страница 39: ... 7 Admin SNMP Operation LABEL DESCRIPTION Client Sends SNMP Operation via Server Select this option to set the EMS remote client computer s to send SNMP messages to managed ZyXEL devices through the EMS server Select this option if the remote client computer s is not in the same subnet as the managed devices Client Sends SNMP Operation itself Select this option to allow the EMS remote client compu...

Страница 40: ...Chapter 2 Main EMS Screen NetAtlas Workgroup User s Guide 40 Figure 12 Switch Manager Main Screen ...

Страница 41: ...41 PART II Switch Manager Switch Manager 43 Map 53 View 57 Template 77 Provisioning 85 Performance 89 Fault 101 Maintenance 107 Tools 119 ...

Страница 42: ...42 ...

Страница 43: ...basic features 3 1 Switch Manager Overview To display the Switch Manager screen double click the Switch Manager icon in the main NetAtlas Enterprise EMS screen The EMS main screen varies depending on the selected switch model Figure 13 EMS Main Screen Overview The following table describes the elements in the EMS screen 2 1 5 4 3 ...

Страница 44: ...elated event log has not been acknowledged yet The event status is updated every 30 seconds 2 Device List Panel View devices in a tree structure The colors of the device icons indicate the status of the devices Refer to the document that comes with SNMPc for more information Click on a device to retrieve updated information from the device Double click on a device to update device information to t...

Страница 45: ...ssage Panel Alarm Status PANEL ALARMS ALARM OFF ALARM ON ALARM When this icon is grayed out the device fan temperature or voltage alarm is off The fan temperature and voltage alarms are all on A serious hardware problem exists FAN When this icon is grayed out the device fans are functioning properly One or more of the device fans has a problem TEMP When this icon is grayed out temperatures at all ...

Страница 46: ...ce or sub map folder properties Search Node Select this to search for a device or a submap folder Delete Select this to delete a submap folder or devices within a folder Refresh Map Select this to update the device status in the EMS device map Sync MAP DB Select this to synchronize the submaps and switches in the EMS with the folders and switches in SNMPc Network Manager Exit Select this to close ...

Страница 47: ...re interface performance graphs and tables RMON Select this to view RMON Ethernet and history statistics Fault Event Log Select this to configure an alarm filter Loopback Test Select this to perform a loopback test Ping and Traceroute Select this to test connections using a ping or traceroute test Maintenance Firmware Upgrade Select this to perform a device firmware upgrade Device Reset Select thi...

Страница 48: ...1 Right click on the switch icon in the Device List Panel 2 Click Configuration System System Info The switch information window displays as shown next 3 Choose a switch from the list located on the left hand side of the screen Ping This link takes you to a screen where you can ping a device directly through the EMS Help About This link takes you to a screen where you can view the version number o...

Страница 49: ...name enter up to 32 printable characters spaces are not allowed Contact Enter the name up to 32 characters of the person in charge of the selected switch Location Enter the geographic location up to 32 characters of the selected switch Ethernet Address This field displays the switch Ethernet MAC address in six hexadecimal character pair format OS FW Version This field displays the firmware version...

Страница 50: ...ware and make your switch unusable 1 To save the current switch configuration select and right click on the switch icon in the Device List Panel 2 Click Configuration Save 3 Choose a switch from the list in the screen You can select more than one switch by pressing CTRL and click at the same time Note that switches that are online are displayed in green Off line switches are displayed in red Figur...

Страница 51: ...Chapter 3 Switch Manager NetAtlas Workgroup User s Guide 51 Figure 19 Configuration Save Result ...

Страница 52: ...Chapter 3 Switch Manager NetAtlas Workgroup User s Guide 52 ...

Страница 53: ...EL switch es in the EMS When started the EMS automatically synchronizes device map information with SNMPc and creates the Root Subnet and the icons for your ZyXEL switch es in the Device List Panel You can add device or submaps in EMS or SNMPc The following figure shows the Root Subnet folder The managed devices are mapped to the Root Subnet folder Figure 20 Submaps and Device Mapping You cannot c...

Страница 54: ...l other fields appear as read only Name Enter a descriptive name up to 30 characters for identification purposes IP Address This field is not applicable when you select Submap Enter the IP address of the device Login Name Enter the administrator account user name to log into the switch Password Enter the administrative password up to 30 characters you use to log in to the switch This password is u...

Страница 55: ...or locate a device or node click Map Find Object Figure 23 Map Find Object Enter a descriptive text for example the node name in the Find What field and click OK to start the search 4 1 4 Deleting a Submap To delete a submap select the submap icon in the Device List Panel and click Map Delete OK Click OK to save the changes and close the screen Cancel Click Cancel to discard the changes and close ...

Страница 56: ...e Device List Panel select the device icon and click Map Delete 4 1 6 Updating Device Map Click Map Refresh Map to update information in the device panel from the EMS database 4 1 7 Synchronizing Device Map Database Click Map Synch MAP DB to synchronize the device map information in EMS with the device map information in SNMPc database 4 2 Exit Click Map Exit to close the Switch Manager screen ...

Страница 57: ...and temperatures of a selected switch in the Hardware Monitor screen Click View Hardware Status and select a switch from the device list located on the left hand side of the screen The device hardware status displays It may take a few seconds to update the screen Figure 25 View Hardware Status The following table describes the labels in this screen ...

Страница 58: ...s the current voltage reading in volts Max This field displays the maximum voltage recorded at this sensor in volts Min This field displays the minimum voltage recorded at this sensor in volts Threshold This field displays the minimum voltage percentage at which the switch should work Status NORMAL indicates that the voltage is within an acceptable operating range at this point otherwise ERROR is ...

Страница 59: ...ot It is the port on this switch with the lowest path cost to the root the root path cost If there is no root port then this switch has been accepted as the root bridge of the spanning tree network For each LAN segment a designated bridge is selected This bridge has the lowest cost to the root among the bridges connected to the LAN 5 2 2 STP Port States STP assigns five port states see next table ...

Страница 60: ...ddress of a device Tree Select the index number of the spanning tree whose status you want to display Bridge Root refers to the base of the spanning tree the root bridge Bridge ID This is the unique identifier for this bridge consisting of bridge priority plus MAC address Hello Time second This is the time interval in seconds at which the root device transmits a configuration message The root brid...

Страница 61: ... the screen Figure 27 View VLAN Status Topology Changed Times This is the number of times the spanning tree has been reconfigured Time Since Last Change This is the time since the spanning tree was last reconfigured Polling The text box displays how often in seconds this screen refreshes You may change the refresh interval by typing a new number in the text box and then clicking the Apply button C...

Страница 62: ...reset of the device This field displays GVRP if the VLAN is active and will remain so until removed by GVRP This field is Other if the VLAN is active but is not permanent or created by GVRP Previous Page Click Previous Page to display the previous VLAN ID screen Next Page Click Next Page to display the next VLAN ID screen Current Page This field displays the current page number Enter a number and ...

Страница 63: ... port states LACP This field displays whether LACP is activated PD This field displays the power device PD module status on the switch If N A is displayed the switch does not include a PD module This field displays On if the switch has a PD and it is in use This field displays Off if the switch has a PD but it is not in use TxPkts This field shows the number of transmitted frames on this port RxPk...

Страница 64: ...N Device Name This field displays the descriptive name of a device Device IP This field displays the IP address of a device Sort by Click one of the following buttons to display and arrange the data according to that button type The information is then displayed in the summary table below MAC Click this button to display and arrange the data according to MAC address VID Click this button to displa...

Страница 65: ...nually entered in the Static MAC Forwarding screen MAC Amount This field displays the number of MAC address entries in the MAC table Previous Page Click Previous Page to display the previous screen Next Page Click Next Page to display the next screen Current Page This field displays the current page number Enter a number and click Show Page to display that page MACs Page This field displays the nu...

Страница 66: ... which this ARP entry belongs Type This shows whether the MAC address is dynamic learned by the switch or static manually entered in the Static MAC Forwarding screen Previous Page Click Previous Page to display the previous screen Next Page Click Next Page to display the next screen Current Page This field displays the current page number Enter a number and click Show Page to display that page ARP...

Страница 67: ...ck View Ethernet Status and select a device to display the information Table 22 View Multicast Status LABEL DESCRIPTION Device Name This field displays the descriptive name of a device Device IP This field displays the IP address of a device Index This field displays the index number VID This field displays the multicast VLAN ID Port This field displays the port number s that belongs to the multic...

Страница 68: ...tected SQE Test Errors This field displays the number of frames with Signal Quality Error SQC errors Deferred Transmissions This field displays the number of frames that were delayed due to deferred transmission Late Collisions A late collision is counted when a device detects a collision after it has sent the 512th bit of its frame This field displays the number of times such a collision is detec...

Страница 69: ...ication Status 2 Select a switch from the list located on the left hand side of the screen 3 Click the Routing Table Status tab Figure 33 View IP Application Status Routing Table Status Ether Chip Set This field identifies the Ethernet chipset used for the interface Polling The text box displays how often in seconds this screen refreshes You may change the refresh interval by typing a new number i...

Страница 70: ...field displays the descriptive name of a device Device IP This field displays the IP address of a device Index This field displays the index number Destination This field displays the destination IP routing domain Gateway This field displays the IP address of the gateway device Interface This field displays the IP interface to which this route belongs Metric This field displays the cost of the rou...

Страница 71: ...y table below IP Click this button to display and arrange the data according to IP address VID Click this button to display and arrange the data according to VLAN group Port Click this button to display and arrange the data according to port number Index This field displays the index number IP Address This is the IP address of the device from which the incoming packets came VID This is the VLAN gr...

Страница 72: ...erver Status LABEL DESCRIPTION Device Name This field displays the descriptive name of a device Device IP This field displays the IP address of a device Index This is the index number VID This field displays the ID number of the VLAN group to which this DHCP settings apply Server Status This field displays the starting DHCP client IP address IP Pool Size This field displays the size of the DHCP cl...

Страница 73: ...virtual router VR Status This field displays the status of the virtual router This field is Master indicating that this switch functions as the master router This field is Backup indicating that this switch functions as a backup router This field displays Init when this switch is initiating the VRRP protocol or when the Uplink Status field displays Dead Uplink Status This field displays the status...

Страница 74: ...e OSPF feature is active or not Interface This field displays the OSPF interface status on the switch Neighbor Neighbor ID This field displays the router ID of the neighbor Pri This field displays the priority of the neighbor This number is used in the designated router election State This field displays the state of the neighbor backup or DR designated router Dead Time This field displays the dea...

Страница 75: ...is screen refreshes You may change the refresh interval by typing a new number in the text box and then clicking Apply Close Click Close to close this screen Table 28 View IP Application Status OSPF Status continued LABEL DESCRIPTION Table 29 View Interface Status LABEL DESCRIPTION Device Name This field displays the descriptive name of a device Device IP This field displays the IP address of a de...

Страница 76: ...his screen Polling The text box displays how often in seconds this screen refreshes You may change the refresh interval by typing a new number in the text box and then clicking Apply Close Click Close to close this screen Table 29 View Interface Status continued LABEL DESCRIPTION Table 30 View Firmware Version LABEL DESCRIPTION Device Name This field displays the descriptive name of a device Devic...

Страница 77: ...allow you to configure device VLANs IGMP filers and multicast groups efficiently The template can then be uploaded to one or more devices thus removing the need to configure the corresponding settings for each device 6 2 VLAN Template Refer to Section 15 1 on page 157 for more background information on VLAN Click Template VLAN Template to display the configuration screen Use this screen to configu...

Страница 78: ...ports from the list provided Forbidden Ports A port that is blocked from joining a VLAN group No frames are transmitted through this port A forbidden port cannot be an egress port and cannot add tags to outgoing traffic Select the ports which you want to be forbidden ports from the list provided Untag Ports A port that does not tag all outgoing frames transmitted An egress port can be untagged Sel...

Страница 79: ...stribution based on service plans and types of subscription You can set the switch to filter the multicast group join reports on a per port basis by configuring an IGMP filtering profile and associating the profile to a port Click Template IGMP Filtering Profile Template to display the screen as shown Modify Click on a VLAN in the left hand column of this screen Change the VLAN Name or change the ...

Страница 80: ...ick New Add to create an IGMP filter profile Delete Click Delete to remove one or more selected IGMP filter profiles Modify Click Modify to edit a selected IGMP filter profile IGMP Filter Parameters This table displays the settings of the selected IGMP filter above Index This is the number of the IGMP filter profile Start IP This field displays the starting multicast IP address for a range of mult...

Страница 81: ... want this IGMP filter profile to allow access If you want to add a single multicast IP address enter it in both the Start IP and End IP fields Add Click Add to create a new IGMP filter Clear Click Clear to remove the selected IGMP filter template IGMP Filter Parameters Index This is the number of the IGMP filter profile Double click a profile s index number to edit the profile Start Address This ...

Страница 82: ...s in this screen Table 34 Template Multicast LABEL DESCRIPTION Device Type Select a device from the drop down list box to view the device s VLAN configuration Template No This field displays the index number Multicast Name This field displays the descriptive name for the multicast template New Click New to create a new multicast template Modify Click Modify to change the settings of the selected m...

Страница 83: ...ulticast groups this port is allowed to join IGMP Filtering This field displays the name of the IGMP filtering profile to use for this port IGMP Querier Mode This field displays the IGMP querier mode for this port Close Click Close to close this screen Table 34 Template Multicast continued LABEL DESCRIPTION Table 35 Template New Multicast LABEL DESCRIPTION Profile Name Enter a descriptive name for...

Страница 84: ...P filtering profile to use for this port IGMP Querier Mode The switch treats an IGMP query port as being connected to an IGMP multicast router or server The switch forwards IGMP join or leave packets to an IGMP query port Select Auto to have the switch use the port as an IGMP query port if the port receives IGMP query packets Select Fixed to have the switch always use the port as an IGMP query por...

Страница 85: ...P filtering templates before you can apply them using the Provisioning screen Refer to the chapter on creating templates for more information 7 2 Applying an IGMP Filter Profile Follow the steps below to apply an IGMP filter to a device 1 Click Provisioning IGMP Filter Provisioning to display the screen as shown 2 Select Apply IGMP Filters under Action 3 Select a profile you want to use on the lef...

Страница 86: ...ice s to which you want to apply the IGMP filter s To select more than one device press SHIFT or CTRL and select at the same time Figure 46 Provisioning IGMP Filter Apply to Devices 6 Click Apply to copy the IGMP filter profile settings to the selected device s 7 A screen displays showing the profile copy status Click OK to close this screen Figure 47 Provisioning IGMP Filter Apply to Devices Succ...

Страница 87: ...ilters under Action 3 Select a profile you want to remove and click Add You can view the profile settings by clicking View IGMP Filter Refer to the chapter on IGMP filter template settings for field Figure 48 Provisioning IGMP Filter Remove From Devices 4 Click Apply To Devices 5 A screen displays as shown Select the device s from which you want to remove the IGMP filter s To select more than one ...

Страница 88: ...MP Filter Remove From Devices Select Device 6 Click OK to remove the IGMP filter profile settings from the selected device s 7 A Result screen displays showing the profile removal status Click Close to close this screen Figure 50 Provisioning IGMP Filter Remove From Devices Successful ...

Страница 89: ... how to configure what you want to display in a performance table or graph Click Performance Interface in the EMS main menu Figure 51 Performance Interface The following table describes the labels in this screen Table 36 Performance Interface LABEL DESCRIPTION Device Name This field displays the descriptive name of a device Device IP This field displays the IP address of a device Interface Select ...

Страница 90: ...ted Broadcast Pkts Select this option to show the total number of good broadcast packets received or transmitted HC Unicast Pkts Select this option to show the number of unicast packets High Capacity HC 64 1518 octets long dropped because they either had a bad Frame Check Sequence FCS or non integer number of octets alignment error HC Multicast Pkts Select this option to show the number of multica...

Страница 91: ...ceived Collisions Select this to display the total number of collisions occurred Total Packets Select this to display the total number of all good packets received Broadcast Packets Select this to display the total number of good broadcast packets received Multicast Packets Select this to display the total number of good multicast packets received Packets of Variable Size 0 64 Octets Undersize Sel...

Страница 92: ...ber of untagged packets including bad packets received that were greater than 1518 octets in length Packets with FCS Alignment Errors CRCAlignErrors Normal Packets 64 1518 Select this to display the number of packets between 64 1518 octets long dropped because they either had bad Frame Check Sequence FCS or non integral number of octets alignment error Fragments Undersize Packets Select this to di...

Страница 93: ...S will poll for data Bucket Granted This field displays the number of data samplings the probe allows to stores Interval sec This field displays the time between data samplings Polling Select how often you want the EMS to update the statistics it displays Basic Counters Dropped Events Select this to display the total number of packets that were dropped Octets Select this to display the total numbe...

Страница 94: ...ackets 64 1518 octets Select this to show the number of packets between 64 1518 octets long dropped because they either had bad Frame Check Sequence FCS or non integral number of octets alignment error Fragments Undersize Packets Select this to display the number of frames dropped because they were less than 64 octets long and contained an invalid FCS including non integral and integral lengths Ja...

Страница 95: ...ble Names The first vertical column contains the variable names these are the names of fields in the selected table These names are set by SNMPc and cannot be changed Some tables have variable names with an asterisk to the right of the name These variables are used as indices into the table All index variables must be specified to perform a Set operation Variable Values The second vertical column ...

Страница 96: ...a table entry If you have already displayed an entry and perhaps modified the value boxes you can Click the Get button to refresh the variable values Next Click the Next button to obtain the next entry of the table from the node using an SNMP GetNext operation The variable values are updated If there are no more entries in the table a message is displayed You can specify a starting point for the G...

Страница 97: ...as a decimal number However in cases where INTEGER aliases are defined in the MIB an ASCII word will be displayed For example the value for ifOperStatus is displayed as UP or DOWN HexArr OCTET PRIM TYPE Data is formatted as a list of two digit hexadecimal numbers representing one byte each and separated by a single space for example 22 3E 44 A1 10 ObjID OBJECT IDENTIFIER Data is formatted in MIB d...

Страница 98: ...ure 59 Chart Color Codes and Line Styles Table 41 Edit Table Entry STYLE DESCRIPTION Line Each variable is displayed as a line with time as the horizontal axis The vertical axis represents the size of each polled value for each poll interval Bar The cumulative average value for each variable is displayed as a vertical bar Pie All variables are displayed as relative sized portions of a pie diagram ...

Страница 99: ...is drop down list This factor is applied to each value in the line before it is displayed and can be used to keep all graph lines within a similar range of values The range is from 0 0001 to 1000 0 Table 43 Graph Variables LABEL DESCRIPTION Style This is the line style discussed above Variable This is the variable being represented by the line style discussed above Scale This is the scaling multip...

Страница 100: ...Chapter 8 Performance NetAtlas Workgroup User s Guide 100 ...

Страница 101: ...llowing screen Figure 61 Fault Event Log The following table describes the labels in this screen Table 44 Fault Event Log LABEL DESCRIPTION Device Name This field displays the name of each IP DSLAM Select an IP DSLAM to look at statistics for one of its ports Device IP This field displays the corresponding IP address of the IP DSLAM Alarm Filter Port To display event logs of a port select the port...

Страница 102: ...time range to display the event logs Apply Click Apply to display event logs generated within the specified time period Index This field displays the index number of the event log Clear This field displays whether this log was cleared ClearTime This field displays when this log was cleared ClearUser This field displays the name of the user who cleared this log Ack This field displays whether a log...

Страница 103: ...t the default or specify a connection timeout period in seconds 5 Click Apply to start the loopback test Figure 62 Fault Loopback Test 6 A screen displays showing the test result Click OK to close the screen Figure 63 fault Loopback Result 9 3 Ping Test You can use the Ping screen to test connection from the selected switch to a specified IP address Click Fault Ping and TraceRoute Test and click t...

Страница 104: ...tween ping tests Continue Select this option to perform ping tests continuously until you click Stop Size Specify the size of the ping packet 0 1472 bytes to send Timeout Specify the time 1 30 seconds the switch is to wait for a reply from the remote device before declaring this a failed ping test Start Click Start to begin the ping connection test Stop Click Stop to end the ping connection test i...

Страница 105: ...ximum This field displays the longest round trip time Average This field displays the average round trip time Exit Click Exit to close this screen Table 45 Fault Ping and TraceRoute Test Ping continued LABEL DESCRIPTION Table 46 Fault Ping and TraceRoute Test Ping LABEL DESCRIPTION Device Name This field displays the name of each switch Select a switch to look at statistics for one of its ports De...

Страница 106: ...tart to begin the ping connection test Stop Click Stop to end the ping connection test if you select the Continue option Clear Click Clear to reset the fields in this part of the screen Hop This field displays the index number Status This field indicates whether this ping test is successful or not Exit Click Exit to close this screen Table 46 Fault Ping and TraceRoute Test Ping continued LABEL DES...

Страница 107: ...type simultaneously on the EMS To update firmware first download the latest firmware then unzip and store it on your computer You can use this EMS FTP client to connect to a selected switch Do NOT turn off the switch during the updating process as it may corrupt the firmware and make your switch unusable 1 Click Maintenance Firmware Upgrade 2 Select a device type in the Device Type field 3 The lis...

Страница 108: ...witch es automatically restarts the SYS LED blinks Figure 67 Maintenance Firmware Upgrade Result 6 Wait until the switch es has finished rebooting before accessing it again Check the firmware version on the switch to make sure that the firmware is updated successfully 10 2 Device Reset Use the Reboot System screen to restart a switch without physically turning the power off 1 Click Maintenance Dev...

Страница 109: ...uration file to your computer 1 Click Maintenance NE Configuration Backup and Restore 2 Select All Devices or a device model from the drop down list box and select a switch in the list box 3 Under Directory File Name type the path and file name of the file you wish to restore to the switch or backup to your computer in the text box provided or click Browse to locate it 4 Select the Save running co...

Страница 110: ...stics for one of its ports Device IP This field displays the corresponding IP address of the IP DSLAM Directory File Name Type the path and file name of the configuration file you wish to restore to the switch or backup to your computer in the Directory File Name text box or click Browse to locate it Save running config to configuration This field is applicable when you select Backup Select the Sa...

Страница 111: ... to be in the same subnet as that of the default switch IP address 4 Click Close to close this screen Figure 71 Maintenance Load Factory Defaults 10 5 Scheduled Network Element Configuration Backup Perform configuration backups according to a schedule Set the frequency time and date of the backup and the location where you want to backup the configuration file Click Maintenance Scheduled NE Config...

Страница 112: ...eduled backups can be performed on a Daily Weekly or Monthly basis Select a radio button to schedule configuration backups starting at the date and time specified below Select No Backup to disable this feature Starting date Specify the starting date to begin a configuration file backup for the selected device s Select a date from the drop down list box Starting time Specify the starting time to be...

Страница 113: ...vices you want to exclude from the backup schedule 3 Click Remove 10 6 Scheduled Device Configuration Restore Use this screen to restore the configuration of one or more switches at a scheduled time Set the time and date of the restore and the location of the configuration file you want to restore Each schedule can restore configuration files for multiple switches and you can set up multiple sched...

Страница 114: ...ck Add to create a new schedule or click Modify to edit the selected schedule Table 49 Maintenance Scheduled Device Configuration Restore LABEL DESCRIPTION Schedule Name This field displays the name of each schedule for restoring configuration files Time This field displays when the configuration files will be restored Add Click this to create a new schedule for restoring configuration files Modif...

Страница 115: ...lays the full path and name of the configuration file that will be restored to the switch Add Click this to add one or more switches to the schedule Remove Select one or more switches and click this to remove them from the schedule Schedule Time Specify when the configuration files should be restored This is based on the current date and time of the computer on which the EMS is running not the cur...

Страница 116: ... Figure 77 Maintenance Scheduled FW Upgrade Table 51 Maintenance Scheduled Device Configuration Restore Add Modify LABEL DESCRIPTION Device Type Select the model of the switch you want to add to the schedule Restore Directory Enter the full path and name of the configuration file that will be restored to the switch or click Browse to locate it Device Name Select one or more switches to which you w...

Страница 117: ...ecify the date the firmware should be uploaded This is based on the current date of the computer on which the EMS is running not the current date of the switch es Starting Time Specify the time the firmware should be uploaded This is based on the current time of the computer on which the EMS is running not the current time of the switch es FW Image Click Browse to specify the full path and file na...

Страница 118: ...Chapter 10 Maintenance NetAtlas Workgroup User s Guide 118 ...

Страница 119: ...es to that switch using the EMS 11 1 1 Telnet Telnet is the login and terminal emulation protocol common on the Internet and in UNIX environments It operates over TCP IP networks Its primary function is to allow users to log into remote host systems The administrator uses Telnet from a computer on a remote network to access the switch You can use remote Telnet access as shown next 1 Select a switc...

Страница 120: ...g in directly to the switch 3 Type the switch User name and Password to access the web configurator Figure 79 Tool Web Access 4 Refer to the switch User s Guide for information on the web configurator main screen 11 2 Ping Ping the host to see if the links and TCP IP protocol on both your computer and the switch is working Follow the steps below 1 Select a switch from the list of devices shown in ...

Страница 121: ...er 11 Tools NetAtlas Workgroup User s Guide 121 The device IP address varies according to whether the switch is connected to the EMS computer using an in band or an out of band IP address Figure 80 Tool Ping ...

Страница 122: ...Chapter 11 Tools NetAtlas Workgroup User s Guide 122 ...

Страница 123: ...ration and Troubleshooting Device Menu Overview 125 System Configuration 131 Switch Configuration 143 VLAN 157 Ethernet Port Configuration 163 Multicast Configuration 179 Configuration 191 IP Configuration 199 Troubleshooting 221 ...

Страница 124: ...124 ...

Страница 125: ...select a device configuration menu right click on a device in the Device List Panel Available screens and fields vary depending on your switch model and the switch firmware version Example configuration screens are shown Figure 81 Device Panel List Menus 12 2 Property Configuration See Section 4 1 2 on page 55 for information on the Edit Device screen ...

Страница 126: ...me type currently managed by the EMS The color of the text indicates the device status 2 Port List Panel This field displays a list of switch ports This list displays in the Ethernet Port Configuration screens only To make configuration changes to each port or ports select a port number or multiple port numbers by pressing the CTRL key and clicking at the same time in the Port List Panel 3 Copy to...

Страница 127: ... configuration result Figure 84 Applied Results 4 Click Done to close the screen 4 Configuration Panel Use this panel to make configuration changes to a device based on a port or multiple ports selected in the Port List Panel If the screen does not have a Port List Panel then use this panel to make configuration changes to a device selected in the Device Panel Click Apply to save configuration cha...

Страница 128: ...iguration group listed below from one switch to another switch of the same model System configuration Switch configuration Multicast configuration RMON configuration Follow the steps below to copy settings between switches 1 In a configuration screen in the configuration group listed above click the Copy to button to display the switch select screen as shown 2 Select one or more switches and click...

Страница 129: ...ame or a different switch 1 In the Device Panel list select a device that you want configure 2 Select a tab in the Configuration Panel 3 Select a port or multiple ports by pressing the CTRL key and clicking at the same time from the Port List Panel 4 Make your configuration changes in the Configuration Panel and click the Apply button 5 Click the Copy to button The following screen displays Figure...

Страница 130: ...orts by pressing the CTRL key and clicking at the same time from the Port List Panel Add Click Add to display the port s to which you want to copy from the switch you are currently configuring Remove Click Remove to move a selected port s from the Copy Port List Panel list to the Port List Panel Copy Port List Panel This panel displays the device port s to which you want to copy from the switch yo...

Страница 131: ...P Simple Network Management Protocol is a protocol used for exchanging management information between network switches SNMP is a member of TCP IP protocol suite A manager station can manage and monitor the switch through the network via SNMP version 2c The next figure illustrates an SNMP management operation SNMP is only available if TCP IP is configured Figure 89 SNMP Management Model An SNMP man...

Страница 132: ... communicate for the purpose of accessing these objects SNMP itself is a simple request response protocol based on the manager agent model The manager issues a request and the agent returns responses using the following protocol operations See the switch User s Guide for a list of supported traps 13 2 1 Configuring SNMP To open display the SNMP Config screen right click on a switch in the Device L...

Страница 133: ...l and click Configuration System Configuration Remote Mgmt Table 56 System Configuration SNMP Conf LABEL DESCRIPTION Read Community Enter the get community which is the password for the incoming Get and GetNext requests from the management station Read Write Community Enter the set community which is the password for incoming Set requests from the management station Trap Community Enter the trap c...

Страница 134: ...ces enter the first IP address in the range here The default value for a start and end address is 0 0 0 0 which means you don t care which host is trying to use a service Telnet FTP HTTP SNMP ICMP SSH or HTTPS If you enter an IP address in this field the switch will check if the client IP address matches the value here when a Telnet FTP HTTP SNMP ICMP SSH or HTTPS session is up If it does not matc...

Страница 135: ...rotocol that your time server sends when you start the switch Not all time servers support all protocols so you may have to check with your ISP network administrator or use trial and error to find a protocol that works The main differences between them are the format When you select the Daytime RFC 867 format the switch displays the day month year and time with no time zone adjustment When you use...

Страница 136: ...format Time Zone Select the time difference between your time zone and Universal Time Coordinate UTC formerly known as Greenwich Mean Time GMT Apply Click Apply to save the changes Table 58 System Configuration Time Setup continued LABEL DESCRIPTION Table 59 System Configuration Syslog Setup LABEL DESCRIPTION Syslog Setup Active Select Active to enable the syslog feature Logging Type This field di...

Страница 137: ...s field displays the severity level of the logs which is to be stored on the syslog server Add Click Add to configure a new syslog server Modify Click Modify to change the settings of a selected syslog server Delete Click Delete to remove the selected syslog server Table 59 System Configuration Syslog Setup continued LABEL DESCRIPTION Table 60 System Configuration Syslog Setup Add LABEL DESCRIPTIO...

Страница 138: ... at a time By default the switch uses the first configuration file with an index number of 1 You can set the switch to use another configuration file Use the Boot Config screen to select which configuration file you want the switch to use after the next system reboot 1 Right click on a switch and click Configuration System Configuration and the Boot Config tab Table 61 System Configuration RADIUS ...

Страница 139: ...nfig 4 When the setting is successful a result screen displays Click Done Figure 97 System Configuration Boot Config 5 Reboot the switch to have it use the selected configuration file 13 8 IP Setup Use the IP Setup screen to configure the default gateway device the default domain name server and add IP domains To open this screen right click on the switch in the Device List Panel and click Configu...

Страница 140: ... s connected to the other port s do not receive these packets Select In Band to have the switch send the packets to all ports except the management port labelled MGMT to which connected device s do not receive these packets In band Management IP Address Use these fields to set the settings for the in band management port DHCP Client Select this option to have the switch automatically obtain an IP ...

Страница 141: ...s field displays the index number of an entry IP Address This field displays IP address of the switch in the IP domain Subnet Mask This field displays the subnet mask of the switch in the IP domain VID This field displays the VLAN identification number of the IP domain on the switch Default Gateway This field displays the IP address of the gateway device Manageable Add Click Add to configure a new...

Страница 142: ... to allow device management using this IP address This means that you can access the device for management through this IP address Clear this check box to disable this feature Add Click Add to save the settings and close this screen Cancel Click Cancel to discard all changes and close this screen Table 63 System Configuration IP Setup Add LABEL DESCRIPTION ...

Страница 143: ...P link aggregation and GARP timer 14 1 Switch Setup Use the switch setup screen to set a VLAN type a queuing method and enable or disable features in the Active Control panel To open this screen right click on the switch in the Device List Panel and click Configuration Switch Configuration Switch Setup Figure 100 Switch Configuration Switch Setup ...

Страница 144: ...responding queue Queues with larger weights get more service than queues with smaller weights FE Port SPQ Enable This field is applicable only when you select WFQ or WRR Select a queue Q0 to Q7 to have the switch use Strictly Priority to service the subsequent queue s after and including the specified queue for the 10 100 Mbps Ethernet ports For example if you select Q5 the switch services traffic...

Страница 145: ...802 1q Port Isolation Port Isolation allows each port to communicate with the CPU port uplink ports and stacking ports if available but not communicate with each other This option is the most limiting but also the most secure 802 1q Ingress Check Select this check box to set the switch to discard incoming frames for VLANs that do not have this port as a member VLAN Stacking Select the check box to...

Страница 146: ...ic types defined in the IEEE 802 1D standard which incorporates 802 1p Select a level from the drop down list box es Level 7 Typically used for network control traffic such as router configuration messages Level 6 Typically used for voice traffic that is especially sensitive to jitter jitter is the variations in delay Level 5 Typically used for video that consumes high bandwidth and is sensitive t...

Страница 147: ...iguration Multiple STP Conf Figure 102 Switch Configuration STP Conf The following table describes the labels in this screen Table 66 Switch Configuration Multiple STP Conf LABEL DESCRIPTION Multiple Rapid Spanning Tree Protocol Tree This field displays the index number of a spanning tree Active Select this option to enable the tree Bridge Priority Priority is used in determining the root device r...

Страница 148: ...nds 15 is the default Rapid Spanning Tree Protocol Active Select this option to enable STP Bridge Priority Priority is used in determining the root device root port and designated port The device with the highest priority lowest numeric value becomes the RSTP root device If all devices have the same priority the device with the lowest MAC address will then become the root device The allowed range ...

Страница 149: ... switch and configure the ports for LACP trunking LACP only works on full duplex links All ports in the same trunk group must have the same media type speed duplex mode and flow control settings Configure trunk groups or LACP before you connect the Ethernet switch to avoid causing network topology loops 14 4 2 Link Aggregation ID LACP aggregation ID consists of the following information 14 4 3 Con...

Страница 150: ... switch with the lowest system priority and lowest port number if system priority is the same becomes the LACP server The LACP server controls the operation of LACP setup Enter a number to set the priority of an active port using Link Aggregate Control Protocol LACP The smaller the number the higher the priority level Group Setting Group ID The field identifies the link aggregation group that is o...

Страница 151: ...mer The following table describes the labels in this screen Table 70 Switch Configuration GARP Timer LABEL DESCRIPTION Join Timer Join Timer sets the duration of the join period timer for GVRP in milliseconds Each port has a join period timer The allowed join time range is between 10 and 6553 centiseconds the default is 20 centiseconds See the chapter on VLAN setup for more background information ...

Страница 152: ...reating a New Filter To create a new filter click Add in the Filtering screen A configuration screen displays as shown Table 71 Switch Configuration Filtering LABEL DESCRIPTION Index This field displays the index number Active This field displays whether the filter is enabled Yes or not No Name This field displays the descriptive name for this filter MAC Address This field displays the MAC address...

Страница 153: ... to activate your rule You may temporarily deactivate a rule without deleting it by deselecting this check box Name Type a descriptive name up to 32 printable ASCII characters for this rule This is for identification purpose only Action If the options are not applicable packets that match the MAC address and VLAN ID specified will be discarded Select Discard source to drop frame from the source MA...

Страница 154: ...modify a static MAC address rule for a port Active This field displays whether this static MAC address forwarding rule is active Yes or not No You may temporarily deactivate a rule without deleting it MAC Address This field displays the MAC address that will be forwarded and the VLAN identification number to which the MAC address belongs VID This field displays the VLAN identification number Port ...

Страница 155: ... to display the configuration screen Table 74 Switch Configuration MAC Forwarding Add LABEL DESCRIPTION Active Select this check box to activate your rule You may temporarily deactivate a rule without deleting it by clearing this check box MAC Enter the MAC address in valid MAC address format that is six hexadecimal character pairs Static MAC addresses do not age out VID Enter the VLAN group ident...

Страница 156: ...ic to from a specified MAC address Select All to copy all incoming traffic from the mirrored port s Select Destination MAC to copy incoming traffic to a specified MAC address on the mirrored port s Enter the destination MAC address in the fields provided Select Source MAC to copy incoming traffic from a specified MAC address on the mirrored port s Enter the source MAC address in the fields provide...

Страница 157: ...properly configured VLAN prevents one subscriber from accessing the network resources of another on the same LAN thus a user will not see the printers and hard disks of another user in the same building VLAN also increases network performance by limiting broadcasts to a smaller and more manageable logical broadcast domain In traditional switched environments all broadcast packets go to each and ev...

Страница 158: ...RP if the VLAN is active and will remain so until removed by GVRP This field is Other if the VLAN is active but is not permanent or created by GVRP Start VID Enter the first VID in the range of VLAN IDs you want to display End VID Enter the last VID in the range of VLAN IDs you want to display Numbers of VLAN s per page Max 100 Enter the number of VLAN IDs between 1 and 100 you want to display at ...

Страница 159: ...button to save the changes Load Template Use a VLAN template to overwrite existing selected VLANs Select one or more VLANs and click the Load Template button See Section 6 2 on page 77 for more information Port List Click on a port in the Egress Ports list to add the selected port to the port list If a port is not selected from any of the three port lists then it is a normal tagged port Refer to T...

Страница 160: ...the VLAN port type descriptions Egress Ports Select the port s to belong to this VLAN Forbidden Ports This is a port that is blocked from joining a VLAN group No frames are transmitted through this port Untag Port This is a port that does not tag all outgoing frames transmitted VLAN Status Preview Click on a port in the Egress Ports list to add the selected port to the VLAN Status Preview list If ...

Страница 161: ...ts 15 3 1 Configuring Port Based VLAN Follow the steps below to set the Port Based VLAN Type on the switch 1 In the Device Panel list select a device and then right click 2 Click Configuration Switch Configuration Switch Setup 3 Select Port Based as the VLAN Type and then click Apply 4 Select a device right click and click Configuration VLAN Configuration to display the screen as shown next Figure...

Страница 162: ...by adding deleting incoming or outgoing ports but you must also click Apply at the bottom of the screen Incoming These are the ingress ports an ingress port is an incoming port that is a port through which a data packet enters If you wish to allow two subscriber ports to talk to each other you must define the ingress port for both ports The numbers in the top row denote the incoming port for the c...

Страница 163: ...ity etc Once you configure a feature on a port you must enable that feature on the switch in the Switch Setup screen 16 2 Port Setup Use the Port Setup screen to activate and configure switch port settings To open this screen right click on the switch in the Device List Panel and click Configuration Ethernet Port Port Setup Then select a device and the port s to which you want to apply this config...

Страница 164: ...e losses Flow Control is used to regulate transmission of signals to match the bandwidth of the receiving port The switch uses IEEE 802 3x flow control in full duplex mode and backpressure flow control in half duplex mode IEEE 802 3x flow control is used in full duplex mode to send a pause signal to the sending port causing it to temporarily stop sending signals when the receiving port memory buff...

Страница 165: ...s instead of standard Ethernet frames of 1522 bytes Fewer packets are required for large data transfer improving traffic throughput on the port Select this option to allow a port to send and receive jumbo frames Note The peer device must also support non standard packet traffic PD A powered device PD is a device such as an access point or a switch that supports PoE Power over Ethernet so that it c...

Страница 166: ...from an IEEE 802 1Q VLAN unaware switch to an IEEE 802 1Q VLAN aware switch the switch first decides where to forward the frame and then inserts a VLAN tag reflecting the default ingress port s VLAN ID the PVID The default PVID is VLAN 1 for all ports but this can be changed to any number between 1 and 4094 GVRP Select the check box to permit VLAN groups beyond the local switch on this port GVRP G...

Страница 167: ...ink Aggregation LABEL DESCRIPTION Group Select the trunk group to which a port belongs LACP Timeout Timeout is the time interval between the individual port exchanges of LACP packets in order to check that the peer port in the trunk group is still up If a port does not respond after three tries then it is deemed to be down and is removed from the trunk Set a short timeout one second for busy trunk...

Страница 168: ...Path cost is the cost of transmitting a frame on to a LAN through that port It is assigned according to the speed of the link The slower the media the higher the cost refer to the table on path cost in the section on STP MRSTP Priority Priority is used in determining the root device root port and designated port The device with the highest priority lowest numeric value becomes the STP root device ...

Страница 169: ...itch in the Device List Panel and click Configuration Ethernet Port Port Mirroring Then select a device and the port s to which you want to apply this configuration Figure 119 Ethernet Port Configuration Port Mirroring Table 84 Ethernet Port Configuration Port 802 1x LABEL DESCRIPTION 802 1x Active Select this check box to permit IEEE 802 1x authentication on this port You must first allow IEEE 80...

Страница 170: ...stomers may require a range of VLANs to handle multiple applications A service provider s customers can assign their own inner VLAN tags on ports for these applications The service provider can assign an outer VLAN tag for each customer Therefore there is no VLAN tag overlap among customers so traffic from different customers is kept separate To open the VLAN Stacking screen right click on the swi...

Страница 171: ...itch ignore frames received or transmitted on this port with VLAN stacking tags Anything you configure in SPVID and Priority is ignored Select Access Port to have the switch add the SP TPID tag to all incoming frames received on this port Select Access Port for ingress ports at the edge of the service provider s network Select Tunnel Port available for Gigabit ports only for egress ports at the ed...

Страница 172: ...hod LABEL DESCRIPTION Q0 Q7 For Weighted Fair Scheduling select the queue weight here Bandwidth is divided across the different traffic queues according to their weights Queues with larger weights get more guaranteed bandwidth than queues with smaller weights For Gigabit Mini GBIC ports if you select 0 for the queue weight the switch uses Strictly Priority to service the queue GE Port SPQ Enable S...

Страница 173: ...This is the index number identifying this protocol based VLAN Active This field shows whether the protocol based VLAN is active or not Port This field shows which port belongs to this protocol based VLAN Name This field shows the name the protocol based VLAN Ethernet Type This field shows which Ethernet protocol is part of this protocol based VLAN VID This field shows the VLAN ID of the port Prior...

Страница 174: ...to apply this configuration Table 89 Ethernet Port Configuration Protocol VLAN TABLE DESCRIPTION Active Check this box to activate this protocol based VLAN Port This read only field displays the port number to which this protocol VLAN setting is applied Name Enter up to 32 alphanumeric characters to identify this protocol based VLAN Ethernet type Use the drop down list box to select a predefined p...

Страница 175: ...t traffic For MAC address learning to occur on a port the port itself must be active with address learning enabled Select the Address Learning check box Limited Number of Learned MAC Address Use this field to limit the number of dynamic MAC addresses that may be learned on a port For example if you set this field to 5 on port 2 then only the devices with these five learned MAC addresses may access...

Страница 176: ... select a device and the port s to which you want to apply this configuration Table 91 Ethernet Port Configuration Bandwidth Ctrl LABEL DESCRIPTION Enable Select this check box to enable ingress and or egress bandwidth control You may temporarily deactivate a rule without deleting it by clearing this check box Ingress Rate Type the maximum bandwidth allowed in kilobits per second Kbps for traffic ...

Страница 177: ...n for every flow In addition applications do not have to request a particular service or give advanced notice of where the traffic is going Enable DiffServ in the DiffServ screen 1 In the Device Panel list select a device and then right click 2 Click Configuration Ethernet Port Configuration DiffServ 3 Select Active to enable the DSCP to IEEE 802 1q mapping Set the mapping in the IP Configuration ...

Страница 178: ...Chapter 16 Ethernet Port Configuration NetAtlas Workgroup User s Guide 178 Figure 127 Ethernet Port Configuration DiffServ ...

Страница 179: ...ual receiving devices IP addresses in the Class D range 224 0 0 0 to 239 255 255 255 are used for IP multicasting Certain IP multicast numbers are reserved by IANA for special purposes see the IANA web site for more information 17 1 2 IGMP Snooping A switch can passively snoop on IGMP Query Report and Leave IGMP version 2 packets transferred between IP multicast routers switches and IP multicast h...

Страница 180: ...lticast traffic only to ports that are members of that group Host Timeout Specify the time from 1 to 16 711 450 in seconds that elapses before the switch removes an IGMP group membership entry if it does not receive report messages from the port Leave Timeout Enter an IGMP leave timeout value from 1 to 16 711 450 in seconds This defines how many seconds the switch waits for an IGMP report before r...

Страница 181: ...send the frame s to all ports Apply Click Apply to save the settings in this part of the screen Port This field displays the port number Immed Leave Group Limited This field displays whether the switch is set to remove this port from the multicast tree when an IGMP version 2 leave message is received on this port This field also displays whether the port is set to join a limited number of groups M...

Страница 182: ...ber of multicast groups this port is allowed to join Once a port is registered in the specified number of multicast groups any new IGMP join report frame s is dropped on this port Enter 0 to allow a port to join any number of multicast groups IGMP Filtering Profile Select the name of the IGMP filtering profile to use for this port Otherwise select Default to prohibit the port from joining any mult...

Страница 183: ...ting screen select a port number and click View Profile to display IGMP filter profile settings Table 95 Multicast Configuration Multicast Settings Load Template LABEL DESCRIPTION Device Type Select a device type from the drop down list box Template No This field displays the index number Multicast Name This field displays the name of a multicast template you create using the Template screen PortL...

Страница 184: ...ith reduced multicast traffic in the subscriber VLANs and simplifies multicast group management You must enable IGMP snooping to use MVR However MVR only responds to IGMP join and leave control messages from multicast groups that are configured under MVR Join and leave reports from other multicast groups are managed by IGMP snooping Table 96 Multicast Configuration Multicast Settings View Profile ...

Страница 185: ...MP leave and join reports through the source port s to the other multicast devices such as multicast routers or servers in the multicast VLAN This allows the multicast devices to update the multicast forwarding table to forward or not forward multicast traffic to the receiver ports In compatible mode the switch does not send any IGMP reports through the source port s In this case you must manually...

Страница 186: ... Source Port This field displays the source port number s Receiver Port This field displays the receiver port number s Tagging Port This field displays the port number s that adds the VLAN ID tag to all outgoing frames transmitted 802 1p This field displays the priority level Add Click Add to add a new entry Modify Click Modify to change the settings of the selected MVLAN Delete Click Delete to re...

Страница 187: ...orts to all MVR source ports in the multicast VLAN Select Compatible to set the switch not to send IGMP reports 7 In the Source Port list box select the MVR source port that sends and receives multicast traffic 8 In the Receiver Port list box select the port s that only receives multicast traffic 9 In the None list box select the port s not to participate in MVR No MVR multicast traffic is sent or...

Страница 188: ...AN ID field displays the VLAN ID to which this MVR group setting applies In the Name field enter a descriptive name for identification purposes Figure 136 Multicast Configuration MVR Add 4 In the Start Address field enter the starting IP multicast address of the multicast group in dotted decimal notation 5 In the End Address field enter the ending IP multicast address of the multicast group in dot...

Страница 189: ...89 6 Click OK to save the settings and close this screen Otherwise click Cancel to discard the settings and close this screen 7 A screen displays showing the configuration result Click Done to close the screen Figure 137 Multicast Configuration MVR Add MVR Group Result ...

Страница 190: ...Chapter 17 Multicast Configuration NetAtlas Workgroup User s Guide 190 ...

Страница 191: ...work manager the EMS does not need to constantly poll the probe for information The probe communicates with the network manager via SNMP RMON groups contain detailed information about specific activities The following table describes the four RMON groups that your IES supports 18 2 History Config Use this screen to view and configure RMON history configuration settings To open this screen right cl...

Страница 192: ...This field displays Yes if the history setting is enabled Otherwise it displays No Data Source This is the port of the IP DSLAM that the EMS will poll for data Bucket Requested This field displays the number of data samplings the network manager requests the probe to store Bucket Granted This field displays the number of data samplings the probe allows to stores Interval sec This field displays th...

Страница 193: ...le 100 RMON Configuration History Config New LABEL DESCRIPTION Active Select Yes to enable this rule Select No to disable this rule Data Source Select the port of the switch that the EMS polls for data The probe sends data from this port Interval Enter the time in seconds between data samplings Bucket Requested Specify the number of data samplings between 1 and 100 the network manager requests the...

Страница 194: ...Config LABEL DESCRIPTION Index This field displays an event index number Active This field display whether an event is enabled Yes or not No Type This field displays the event type log snmp trap or log trap Community This field displays the community or password Description This field displays a description of the event Owner Enter a descriptive name of the application that creates this entry New ...

Страница 195: ...ct an event type Choices are Log and Trap Select Log to generate a log when an associated alarm is generated Select Trap to generate a trap when an associated alarm is generated Select both Log and Trap to generate a log entry and trap when an associated alarm is generated Community This field displays the community or password You can use 1 31 printable ASCII characters Spaces are allowed Descrip...

Страница 196: ...ype Rising Falling R F that can be sent when this alarm is first activated Port This field displays the port number Variable This field displays the name of the MIB field whose data is to be sampled Owner This field displays the name of the application that creates this entry New Click this to add a new history configuration Delete Click this to remove the selected history configuration Modify Cli...

Страница 197: ...isplays the community or password Description This field displays a description of the alarm Owner This field displays the name of the application that creates this entry Table 103 RMON Configuration Alarm Config continued LABEL DESCRIPTION Table 104 RMON Configuration Alarm Config New LABEL DESCRIPTION Active Select Yes to enable this alarm Otherwise select No Variable Click Browse to select the ...

Страница 198: ...t Falling Condition Falling Threshold Specify the falling threshold between 0 and 2147483647 When a value that is smaller or equal to this threshold the probe triggers an alarm Falling Event Click Browse to select an index number of a falling event Owner Enter a descriptive name of the application that creates this entry You can use 1 31 printable ASCII characters Spaces are allowed OK Click this ...

Страница 199: ...ng functions using the IP Configuration screens 19 1 Static Route Static routes tell the switch how to forward IP traffic when you configure the TCP IP parameters manually 1 In the Device Panel list right click on a device 2 Click Configuration IP Configuration Static Route Figure 146 IP Configuration Static Route ...

Страница 200: ...nation Gateway Address This field displays the IP address of the gateway The gateway is an immediate neighbor of your switch that will forward the packet to the destination Metric This field displays the cost of transmission for routing purposes Add Click the Add button to create a new static route Modify Select the rule s that you want to change and click the Modify button Delete Select the rule ...

Страница 201: ...Enable this feature in the DiffServ screen Click IP Configuration DiffServ to display the screen as shown Figure 148 IP Configuration DiffServ Gateway IP Address Enter the IP address of the gateway The gateway is an immediate neighbor of your switch that will forward the packet to the destination The gateway must be a router on the same segment as your switch Metric The metric represents the cost ...

Страница 202: ...cording to the DiffServ to IEEE802 1p mapping table The following table shows the default DSCP to IEEE802 1P mapping Configure DSCP mappings in the DSCP Setting screen Figure 149 IP Configuration DiffServ Table 108 DiffServ DSCP Setting LABEL DESCRIPTION Active Select Active to enable DiffServ on the port Apply Click Apply to save the changes Table 109 Default DSCP IEEE802 1p Mapping DSCP VALUE 0 ...

Страница 203: ... 1112 and RFC 2236 for information on IGMP versions 1 and 2 respectively Right click on a device in the Device Panel and click Configuration IP Configuration IGMP to display the configuration screen Figure 150 IP Configuration IGMP Table 110 DiffServ DSCP Setting LABEL DESCRIPTION DSCP to 802 1p Mapping 0 63 This is the DSCP classification identification number To set the IEEE802 1p priority mappi...

Страница 204: ... server function for your network then you can configure the switch as a DHCP relay agent When the switch receives a request from a computer on your network it contacts the Ethernet device the DHCP server for the necessary IP information and then relays the assigned information back to the computer 19 5 2 Configuring DHCP Server Follow the steps below to set the switch as a DHCP server 1 In the De...

Страница 205: ...P Server LABEL DESCRIPTION Server VID This field displays the ID number of the VLAN group to which this DHCP settings apply Type This field displays Server for the DHCP mode DHCP Status This field displays the starting and the size of DHCP client IP address Add Click Add to configure DHCP client pool settings Modify Click Modify to change the settings of the selected DHCP client pool Delete Click ...

Страница 206: ...he DHCP client and the DHCP server without the help of the switch Table 113 IP Configuration DHCP Server New LABEL DESCRIPTION VID Enter the ID number of the VLAN group to which this DHCP settings apply Client IP Pool Starting Specify the first of the contiguous addresses in the IP address pool Size of Client IP Pool Specify the size or count of the IP address pool IP Subnet Mask Enter the subnet ...

Страница 207: ...046 for more details The DHCP relay agent information feature adds an Agent Information field to the option 82 field of the DHCP headers of client DHCP request frames that the switch relays to a DHCP server The following lists the DHCP relay agent option 82 information that the switch sends to the DHCP server Slot ID 1 byte Port ID 1 byte VLAN ID 2 bytes System name up to 32 bytes this is optional...

Страница 208: ...you enable DVMRP To open the DVMRP screen right click on a switch in the Device Panel list and click Configuration IP Configuration DVMRP Table 114 IP Configuration DHCP Relay LABEL DESCRIPTION Relay Active Select this check box to enable DHCP relay Remote DHCP Server 1 3 Enter the IP address of a DHCP server in dotted decimal notation Relay Agent Information Select the Option 82 check box to have...

Страница 209: ...ot wish to flood Layer 3 devices many hops away with multicast traffic This applies only to multicast traffic this switch sends out Index Index is the DVMRP configuration for the IP routing domain defined under Network The maximum number of DVMRP configurations allowed is the maximum number of IP routing domains allowed on the switch See Section 13 8 on page 139 for more information on IP routing ...

Страница 210: ...tch Index This field displays the index number of an IP interface Network This field displays the IP interface configured on the switch Refer to the section on IP Setup for more information on configuring IP domains Direction The Direction field controls the sending and receiving of RIP packets When set to Both the switch will broadcast its routing table periodically and incorporate the RIP inform...

Страница 211: ...terface is a link between a layer 3 device and an OSPF network An interface has state information an IP address and subnet mask associated with it When you configure an OSPF interface you first set an interface to transmit OSPF traffic and add the interface to an area You can configure a virtual link to establish maintain connectivity between a non backbone area and the backbone The virtual ink mu...

Страница 212: ...ribution for routes learnt through the selected protocol Type Select 1 for routing protocols such as RIP whose external metrics are directly comparable to the internal OSPF cost When selecting a path the internal OSPF cost is added to the AB boundary router to the external metrics Select 2 for routing protocols whose external metrics are not comparable to the OSPF cost In this case the external co...

Страница 213: ...5 Key ID When the Authentication field displays MD5 this field displays the identification number of the key used Add Click Add to create a new OSPF virtual link Modify Click Modify to change the settings of the selected OSPF virtual link Delete Click Delete to remove the selected OSPF virtual link Interface Index This field displays the index number for an interface Network This field displays th...

Страница 214: ...e of 0 0 0 0 indicates that this is a backbone also known as Area 0 You can create only one backbone area on the switch Authentication Select an authentication method Simple or MD5 to activate authentication Select None to disable authentication Interface s and virtual interface s must use the same authentication method as the associated area Stub Network Select this option to set the area as a st...

Страница 215: ...od Choices are Same as Area None default Simple and MD5 To exchange OSPF packets with peer border router you must set the authentication method and or password the same as the peer border router Select Same as Area to use the same authentication method within the area and set the related fields when necessary Select None to disable authentication This is the default setting Select Simple to authen...

Страница 216: ...ssary Select None to disable authentication This is the default setting Select Simple and set the Key field to authenticate OSPF packets transmitted through this interface using simple password authentication Select MD5 and set the Key ID and Key fields to authenticate OSPF packets transmitted through this interface using MD5 authentication Key ID When you select MD5 in the Authentication field sp...

Страница 217: ...3 devices are the backup routers The master router forwards traffic for the virtual router When the master router becomes unavailable a backup router assumes the role of the master router until the master router comes back up and takes over 19 9 1 Configuring Interface VRRP Settings Follow the steps below to configure VRRP settings on an interface 1 In the Device Panel list right click on a device...

Страница 218: ...e Authentication field enter a password key up to eight printable ASCII character long in this field Apply Click Apply to save the changes Index This field displays the index number of an entry Active This field shows whether a VRRP entry is enabled Yes or disabled No Name This field displays a descriptive name of an entry Network This field displays the IP address and subnet mask of an interface ...

Страница 219: ... Specify the number of seconds between Hello message transmissions The default is 1 Preempt Mode Select this option to activate preempt mode Priority Enter a number between 1 and 254 to set the priority level The bigger the number the higher the priority This field is 100 by default Uplink Gateway Enter the IP address of the uplink gateway in dotted decimal notation The switch checks the link to t...

Страница 220: ...and click Configuration IP Configuration IP Multicast Figure 162 IP Configuration IP Multicast The following table describes the labels in this screen Table 124 IP Configuration IP Multicast LABEL DESCRIPTION Port This read only field displays the port number IP Multicast Egress Untag Vlan ID The switch removes the VLAN tag from IP multicast packets belonging to the specified VLAN before transmiss...

Страница 221: ...ck start guide for more information Close all programs before the installation Remove any previous versions of the EMS software from your computer See Section 20 4 on page 222 for information on how to do this Re install the EMS Table 126 Problems Accessing the EMS PROBLEM CORRECTIVE ACTION When I click the Switch Manager icon I cannot access the EMS Make sure the ODBC driver is configured properl...

Страница 222: ...Windows Table 127 Problems Accessing the EMS PROBLEM CORRECTIVE ACTION In the SNMPc Management Console I cannot find my device Check that you have compiled and added the MIBs correctly Check that you have enabled auto discovery Check that the map object properties are correct for initial installation Make sure the IP address entered is the IP address of the switch you want to manage via the EMS Ch...

Страница 223: ...Specify whether you also want to remove SNMPc and or PostgreSQL Click Next to continue Figure 164 EMS Remove Select Application 4 Click Yes when asked to confirm removal The Uninstall Shield now runs 5 Click OK when the uninstall has successfully completed Restart the computer when prompted ...

Страница 224: ...Chapter 20 Troubleshooting NetAtlas Workgroup User s Guide 224 ...

Страница 225: ...225 PART IV Appendices and Index SNMPc Network Manager 227 Alarm Types and Causes 231 Legal Information 233 Customer Support 235 Index 239 ...

Страница 226: ...226 ...

Страница 227: ...SNMPc user s guide You may start the SNMPc Network Manager manually or automatically each time you turn on your computer Manual Startup Click Start Programs SNMPc Startup System to manually start the SNMPc network manager This is the default location of the SNMPc network manager Automatic Startup To automatically start the SNMPc network manager each time you turn on your computer 1 In SNMPc main w...

Страница 228: ... Bar Buttons and controls to execute common commands quickly Hold the cursor over an icon to see a tool tip 2 Edit Button Bar Buttons to quickly insert map elements Hold the cursor over an icon to see a tool tip 3 Selection Tool Tabbed control for selection of objects within different SNMPc functional modules 4 Event Log Tool Tabbed control for display of filtered event log entries 5 View Window A...

Страница 229: ...with the corresponding device icon visible To quickly view events for a particular device first select the device and then use one of the View Events buttons or the View Active Events and View History Events menus This will show the device events in a separate window in the View Windows area To remove one or more events select the events and click the Delete key To acknowledge remove current statu...

Страница 230: ...ke up the entire area One window will be completely visible and other windows are partially hidden behind it This is the most common situation for the View Window area because it lets you view maps tables and graphs at the same time and quickly move between them Click Windows and select Cascade A Minimized window is displayed as a small title bar with window open close buttons Windows are not typi...

Страница 231: ...capacity Processing error Storage capacity problem Version mismatch Corrupt data CPU cycles limit exceeded Software error Software program error Software program abnormally terminated File error Out of memory Underlying resource unavailable Application subsystem failure Configuration or customization error Equipment Power problem Timing problem Processor problem Dataset or modem error Multiplexer ...

Страница 232: ...Appendix B Alarm Types and Causes NetAtlas Workgroup User s Guide 232 ...

Страница 233: ...t this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or replace the defective products or components without charge for either parts or labor and t...

Страница 234: ... an out dated warranty will be repaired or replaced at the discretion of ZyXEL and the customer will be billed for parts and labor All repaired or replaced products will be shipped by ZyXEL to the corresponding return address Postage Paid This warranty gives you specific legal rights and you may also have other rights that vary from country to country Registration Register your product online to r...

Страница 235: ...578 2439 Web Site www zyxel com www europe zyxel com FTP Site ftp zyxel com ftp europe zyxel com Regular Mail ZyXEL Communications Corp 6 Innovation Road II Science Park Hsinchu 300 Taiwan Costa Rica Support E mail soporte zyxel co cr Sales E mail sales zyxel co cr Telephone 506 2017878 Fax 506 2015098 Web Site www zyxel co cr FTP Site ftp zyxel co cr Regular Mail ZyXEL Costa Rica Plaza Roble Esca...

Страница 236: ...lsinki Finland France E mail info zyxel fr Telephone 33 4 72 52 97 97 Fax 33 4 72 52 19 20 Web Site www zyxel fr Regular Mail ZyXEL France 1 rue des Vergers Bat 1 C 69760 Limonest France Germany Support E mail support zyxel de Sales E mail sales zyxel de Telephone 49 2405 6909 0 Fax 49 2405 6909 99 Web Site www zyxel de Regular Mail ZyXEL Deutschland GmbH Adenauerstr 20 A2 D 52146 Wuerselen German...

Страница 237: ... 2001 U S A Norway Support E mail support zyxel no Sales E mail sales zyxel no Telephone 47 22 80 61 80 Fax 47 22 80 61 81 Web Site www zyxel no Regular Mail ZyXEL Communications A S Nils Hansens vei 13 0667 Oslo Norway Poland E mail info pl zyxel com Telephone 48 22 333 8250 Fax 48 22 333 8251 Web Site www pl zyxel com Regular Mail ZyXEL Communications ul Okrzei 1A 03 715 Warszawa Poland Russia S...

Страница 238: ...E mail support ua zyxel com Sales E mail sales ua zyxel com Telephone 380 44 247 69 78 Fax 380 44 494 49 32 Web Site www ua zyxel com Regular Mail ZyXEL Ukraine 13 Pimonenko Str Kiev 04050 Ukraine United Kingdom Support E mail support zyxel co uk Sales E mail sales zyxel co uk Telephone 44 1344 303044 08707 555779 UK only Fax 44 1344 303034 Web Site www zyxel co uk FTP Site ftp zyxel co uk Regular...

Страница 239: ...uration files 138 configuration settings and template 77 Configure 127 contact information 235 Copy to button 128 copying switch settings 128 copyright 233 customer support 235 D database backup 36 database synchronization 35 default gateway 206 deleting devices 56 deleting submaps 56 device configuration 125 window overview 126 device list 44 device mapping 53 device reset 108 devices scheduled f...

Страница 240: ... interface performance 89 interface status 75 IP address mappings 64 IP interface 141 IP setup 139 IP table status 70 K key and OSPF 216 L link aggregation 148 loading factory defaults 110 logs 136 access 34 configuration 36 event 101 loopback test 102 M MAC address learning 174 MAC address mappings 64 MAC forwarding 153 MAC forwarding creating rules 154 maintenance 107 managed devices 29 Media on...

Страница 241: ...olate traffic 172 provisioning applying templates 85 Q queuing 145 R RADIUS server 138 Rapid Spanning Tree Protocol See also STP 59 redistribute route 212 registration product 234 related documentation 3 remote client 29 remote management 133 resetting devices 108 RMON alarm 191 event 191 history 191 RMON Remote Network Monitor 191 RMON groups 191 RMON history 92 RMON probe 191 RMON statistics 90 ...

Страница 242: ...ve TTL 209 tools to access the switch 119 traceroute test 105 traffic shaping 175 trunking 148 trunking dynamic 149 V VID 141 viewing the switch 48 Virtual link 211 Virtual router Status 73 Virtual router VR 217 VLAN 151 VLAN number 141 VLAN status 61 VLAN template 78 VLAN protocol based See protocol based VLAN VRID Virtual Router ID 73 VRRP authentication 218 Backup router 217 how it works 217 Ma...

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