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NBG6716 User’s Guide

174

H A P T E R

2 4

Troubleshooting

24.1 Overview

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.

•

Power, Hardware Connections, and LEDs

•

NBG6716 Access and Login

•

Internet Access

•

Resetting the NBG6716 to Its Factory Defaults

•

Wireless Connections

•

USB Device Problems

24.2 Power, Hardware Connections, and LEDs

The NBG6716 does not turn on. None of the LEDs turn on.

Make sure you are using the power adaptor or cord included with the NBG6716.

Make sure the power adaptor or cord is connected to the NBG6716 and plugged in to an appropriate
power source. Make sure the power source is turned on.

Disconnect and re-connect the power adaptor or cord to the NBG6716.

If the problem continues, contact the vendor.

One of the LEDs does not behave as expected.

Make sure you understand the normal behavior of the LED. See

Section 1.7 on page 15

Check the hardware connections. See the Quick Start Guide.

Inspect your cables for damage. Contact the vendor to replace any damaged cables.

Disconnect and re-connect the power adaptor to the NBG6716.

Содержание NBG6716

Страница 1: ...s Dual Band Wireless AC1750 HD Media Router Version 1 00 Edition 1 01 2016 Copyright 2016 ZyXEL Communications Corporation User s Guide Default Login Details LAN IP Address http 192 168 1 1 Router Mod...

Страница 2: ...your computer operating system Every effort has been made to ensure that the information in this manual is accurate Related Documentation Quick Start Guide The Quick Start Guide shows how to connect t...

Страница 3: ...des 30 Easy Mode 31 Router Mode 42 Access Point Mode 49 Tutorials 56 Technical Reference 68 Monitor 69 WAN 74 Wireless LAN 82 LAN 105 DHCP Server 108 NAT 113 DDNS 123 Static Route 125 Firewall 128 Con...

Страница 4: ...ow to Use the RESET Button 14 1 6 The WPS Button 14 1 7 LEDs 15 1 8 Wall Mounting 17 Chapter 2 Connection Wizard 18 2 1 Overview 18 2 2 Accessing the Wizard 18 2 3 Connect to Internet 19 2 3 1 Connect...

Страница 5: ...Internet Setting 36 5 6 5 Wireless Security 38 5 6 6 WPS 39 5 7 Status Screen in Easy Mode 40 Chapter 6 Router Mode 42 6 1 Overview 42 6 2 Router Mode Status Screen 42 6 2 1 Navigation Panel 45 Chapte...

Страница 6: ...You Can Do 69 9 3 The Log Screen 69 9 3 1 View Log 69 9 3 2 Log Setting 70 9 4 DHCP Table 70 9 5 Packet Statistics 71 9 6 WLAN Station Status 72 Chapter 10 WAN 74 10 1 Overview 74 10 2 What You Can Do...

Страница 7: ...5 IP Alias Screen 107 Chapter 13 DHCP Server 108 13 1 Overview 108 13 1 1 What You Can Do 108 13 1 2 What You Need To Know 108 13 2 DHCP Server General Screen 109 13 3 DHCP Server Advanced Screen 109...

Страница 8: ...Can Do 128 17 1 2 What You Need To Know 128 17 2 General Screen 130 17 3 Services Screen 130 Chapter 18 Content Filtering 133 18 1 Overview 133 18 1 1 What You Need To Know 133 18 2 Content Filter 13...

Страница 9: ...Using UPnP in Windows XP Example 149 21 4 2 Web Configurator Easy Access 151 Chapter 22 USB Media Sharing 154 22 1 Overview 154 22 2 What You Can Do 155 22 3 What You Need To Know 155 22 4 Before You...

Страница 10: ...tions and LEDs 174 24 3 NBG6716 Access and Login 175 24 4 Internet Access 176 24 5 Resetting the NBG6716 to Its Factory Defaults 178 24 6 Wireless Connections 178 24 7 USB Device Problems 180 Appendix...

Страница 11: ...11 PART I User s Guide...

Страница 12: ...ce in a home network There are two USB 2 0 ports on the side panel of your NBG6716 You can connect USB version 2 0 or lower memory sticks USB hard drives or USB devices for file sharing The NBG6716 au...

Страница 13: ...et ports of the NBG6716 so that they can communicate with each other and access the Internet Wireless Wireless clients can connect to the NBG6716 to access network resources You can use WPS Wi Fi Prot...

Страница 14: ...t to 1234 and the IP address will be reset to 192 168 1 1 1 5 1 How to Use the RESET Button 1 Make sure the power LED is on 2 Press the RESET button for one to four seconds to restart reboot the NBG67...

Страница 15: ...ormation on using WPS see Section 8 2 on page 56 1 7 LEDs Look at the LED lights on the front panel to determine the status of the NBG6716 Use the LED button at the side panel of the device to turn th...

Страница 16: ...ction but no traffic Your device has a WAN IP address either static or assigned by a DHCP server PPP negotiation was successfully completed if used and the connection is up Blinking The NBG6716 is sen...

Страница 17: ...into the wall Push the anchors into the full depth of the holes then insert the screws into the anchors Do not insert the screws all the way in leave a small gap of about 0 5 cm If not using screw anc...

Страница 18: ...1 1 as the website address Type 1234 default as the password and click Login Note The Wizard appears when the NBG6716 is accessed for the first time or when you reset the NBG6716 to its default facto...

Страница 19: ...ernet connection types They are IPoE or PPPoE The wizard attempts to detect which WAN connection type you are using Figure 7 Detecting your Internet Connection Type If the wizard does not detect a con...

Страница 20: ...SP in the fields if any Figure 8 Internet Connection Type Your NBG6716 detects the following Internet Connection type 2 3 1 Connection Type IPoE Choose IPoE as the Internet Connection Type when the WA...

Страница 21: ...modem for example DSL cable wireless etc to achieve access to high speed data networks For the service provider PPPoE offers an access and authentication method that works with existing access contro...

Страница 22: ...ermore with NAT all of the LAN s computers will have Internet access Figure 10 Internet Connection Type PPPoE The following table describes the labels in this screen The NBG6716 connects to the Intern...

Страница 23: ...ds to the next step If you get an error message go back to the previous screen and make sure you have entered the correct information provided by your ISP 2 4 Router Password Change the login password...

Страница 24: ...ION Wireless Radio Choose whether you want to apply the wireless security to 2 4G Hz or 5G Hz wireless radio Wireless Network Name SSID Enter a descriptive name up to 32 printable 7 bit ASCII characte...

Страница 25: ...me SSID Enter a descriptive name up to 32 printable 7 bit ASCII characters for the wireless LAN If you change this field on the NBG6716 make sure all wireless stations use the same SSID in order to ac...

Страница 26: ...it back on If that does not work log in to the web configurator again and check you have typed all information correctly See the User s Guide for more suggestions Figure 15 Congratulations You can als...

Страница 27: ...ns enabled by default Refer to the Troubleshooting chapter Chapter 24 on page 174 to see how to make sure these functions are allowed in Internet Explorer 3 2 Accessing the Web Configurator 1 Make sur...

Страница 28: ...nge Password Screen Table 8 Login screen LABEL DESCRIPTION Language Select the language you want to use to configure the Web Configurator Password Type 1234 default as the password Click Login This sh...

Страница 29: ...ge the Weather display Figure 18 Change Weather The following table describes the labels in this screen Table 9 Change Password Screen LABEL DESCRIPTION New Password Type a new password Retype to Conf...

Страница 30: ...Mode after logging into the Web Configurator The User s Guide Chapter 3 on page 27 through Chapter 23 on page 172 discusses the screens in this mode 4 1 2 Device Modes This refers to the operating mod...

Страница 31: ...NBG6716 in this mode This mode is useful to users who are not fully familiar with some features that are usually intended for network administrators When you log in to the Web Configurator the follow...

Страница 32: ...s including wireless scheduling wireless security content filtering firewall and so on Section 5 6 on page 34 Use the Status Screen to view read only information about the NBG6716 including the WAN IP...

Страница 33: ...Map You can view the upstream and downstream transmission speed between the NBG6716 and the Internet and or between the NBG6716 and the connected device s represented by icons indicating the kind of...

Страница 34: ...ule the wireless feature of the NBG6716 Disabling the wireless function helps lower the energy consumption of the NBG6716 Switch ON to apply wireless scheduling Otherwise switch OFF Refer to Section 5...

Страница 35: ...eryday or the specific days to turn the Wireless LAN on or off If you select Everyday you can not select any specific days This field works in conjunction with the For the following times field For th...

Страница 36: ...tion from your ISP The screen varies depending on the Internet connection type you selected Table 14 Content Filter LABEL DESCRIPTION Add Click Add after you have typed a keyword Repeat this procedure...

Страница 37: ...option when the WAN port is used as a regular Ethernet Select the PPPoE Point to Point Protocol over Ethernet option for a dial up connection The following fields are available if you select IPoE Obt...

Страница 38: ...eway IP address in this field The following fields are available if you select PPPoE Get automatically from ISP Select this radio button if your ISP did not assign you a fixed IP address Use Fixed IP...

Страница 39: ...32 keyboard characters for the wireless LAN Security mode Select WPA2 PSK to add security on this wireless network The wireless clients which want to associate to this network must have same wireless...

Страница 40: ...on you have to press these buttons on both device and the wireless station again after the first 2 minutes Register Create a secure wireless network simply by entering a wireless client s PIN Personal...

Страница 41: ...etwork Name SSID This shows the SSID of the wireless network You can configure this in the Wireless Security screen Section 5 6 5 on page 38 Section 11 2 on page 87 Security This shows the wireless se...

Страница 42: ...r network for example the Internet In the figure below the NBG6716 connects the local network LAN1 LAN4 to the Internet Figure 32 NBG6716 Network Note The Status screen is shown after changing to the...

Страница 43: ...any time to exit the Web Configurator Click this icon to view copyright and a link for related product information Click this icon to go to Easy Mode See Chapter 5 on page 31 Select a number of secon...

Страница 44: ...t Mask This shows the WAN port s subnet mask Default Gateway This shows the WAN port s gateway IP address LAN Information MAC Address This shows the LAN Ethernet adapter MAC Address of your device IP...

Страница 45: ...ime System Resource CPU Usage This displays what percentage of the NBG6716 s processing ability is currently used When this percentage is close to 100 the NBG6716 is running at full load and the throu...

Страница 46: ...s you wish to display DHCP Table Use this screen to view current DHCP client information Packet Statistics Use this screen to view port status and packet specific statistics WLAN 2 4G Station Status U...

Страница 47: ...on related to your DHCP status NAT General Use this screen to enable NAT Port Forwarding Use this screen to configure servers behind the NBG6716 and forward incoming service requests to the server s o...

Страница 48: ...able file sharing through the NBG6716 FTP Use this screen to have the NBG6716 act as a FTP server MAINTENANCE General General Use this screen to view and change administrative settings such as system...

Страница 49: ...screens that are available in Router Mode are not available in Access Point Mode such as NAT and firewall Note See Chapter 8 on page 56 for an example of setting up a wireless network in Access Point...

Страница 50: ...eb Configurator refreshes once the change to Access Point mode is successful 7 3 2 Accessing the Web Configurator in Access Point Mode Log in to the Web Configurator in Access Point mode do the follow...

Страница 51: ...this 7 3 3 Configuring your WLAN and Maintenance Settings The configuration of wireless and maintenance settings in Access Point Mode is the same as for Router Mode See Chapter 11 on page 82 for infor...

Страница 52: ...e name used to identify the NBG6716 in the 5GHz wireless LAN Channel This shows the channel number which you select manually Security This shows the level of wireless security the NBG6716 is using Sum...

Страница 53: ...u will need to log into the NBG6716 again using the new IP address Interface Status Interface This displays the NBG6716 port types The port types are LAN and WLAN Status For the LAN ports this field d...

Страница 54: ...8 1 2 If you change the IP address you will have to log in again with the new IP address Subnet Mask The subnet mask specifies the network number portion of an IP address Your NBG6716 will automatical...

Страница 55: ...s Point Mode NBG6716 User s Guide 55 Apply Click Apply to save your changes to the NBG6716 Cancel Click Cancel to reload the previous configuration for this screen Table 23 Network LAN IP continued LA...

Страница 56: ...ly by pressing a button See Section 8 2 1 on page 56 This is the easier method PIN Configuration create a secure wireless network simply by entering a wireless client s PIN Personal Identification Num...

Страница 57: ...icate with the NBG6716 securely The following figure shows you an example to set up wireless network and security by pressing a button on both NBG6716 and wireless client the NWD210N in this example F...

Страница 58: ...h the NBG6716 securely The following figure shows you the example to set up wireless network and security on NBG6716 and wireless client ex NWD210N in this example by using PIN method Figure 42 Exampl...

Страница 59: ...n page 27 1 Make sure the WIFI switch at the side panel of the NBG6716 is set to ON 2 Open the Configuration Network Wireless LAN 2 4G General screen in the AP s Web Configurator 3 Confirm that the wi...

Страница 60: ...EEE 802 11a IEEE 802 11b IEEE 802 11g and IEEE 802 11n wireless clients Make sure that your notebook or computer s wireless adapter supports one of these standards 2 Wireless adapters come with softwa...

Страница 61: ...NBG6716 User s Guide 61 4 Select SSID_Example3 and click Connect 5 Select AES and type the security key in the following screen Click Next 6 The Confirm Save window appears Check your settings and cli...

Страница 62: ...ed 8 4 Using Multiple SSIDs on the NBG6716 You can configure more than one SSID on a NBG6716 See Section 11 4 on page 95 This allows you to configure multiple independent wireless networks on the NBG6...

Страница 63: ...have an IP address in the range between 192 168 1 2 and 192 168 1 254 3 Click Start Run on your computer in Windows Type cmd in the dialog box Enter ipconfig to show your computer s IP address If your...

Страница 64: ...ork Wireless LAN 2 4G More AP Click the Edit icon of the first entry to configure wireless and security settings for SSID_Worker 9 Configure the screen as follows In this example you enable Intra BSS...

Страница 65: ...e Edit icon of the third entry to configure wireless and security settings for SSID_Guest 13 Configure the screen as follows In this example you enable Intra BSS Traffic for SSID_Guest to allow wirele...

Страница 66: ...the SSID_VoIP wireless network Select SSID_VoIP from the SSID Select drop down list enable MAC address filtering and set the Filter Action to Allow Enter the VoIP device s MAC address in the Mac Addr...

Страница 67: ...Chapter 8 Tutorials NBG6716 User s Guide 67...

Страница 68: ...68 PART II Technical Reference...

Страница 69: ...9 Use the DHCP Table screen to view information related to your DHCP status Section 9 4 on page 70 use the Packet Statistics screen to view port status packet specific statistics the system up time an...

Страница 70: ...figuration Protocol RFC 2131 and RFC 2132 allows individual clients to obtain TCP IP configuration at start up from a server You can configure the NBG6716 s LAN as a DHCP server or disable it When con...

Страница 71: ...splays whether the connection to the host computer is up a yellow bulb or down a gray bulb Host Name This field displays the computer host name IP Address This field displays the IP address relative t...

Страница 72: ...peed and duplex setting if you re using Ethernet encapsulation and Idle line ppp idle Dial starting to trigger a call and Drop dropping a call if you re using PPPoE encapsulation This field displays D...

Страница 73: ...ble 26 Monitor WLAN Station Status LABEL DESCRIPTION This is the index number of an associated wireless station MAC Address This field displays the MAC address of an associated wireless station Associ...

Страница 74: ...ter in one location can communicate with computers in other locations Figure 48 LAN and WAN 10 2 What You Can Do Use the Internet Connection screen to enter your ISP information and set how the comput...

Страница 75: ...ent Use Domain Name System DNS to map a domain name to its corresponding IP address and vice versa for instance the IP address of www zyxel com is 204 217 0 2 The DNS server is extremely important bec...

Страница 76: ...tocol used to establish membership in a multicast group it is not used to carry user data The NBG6716 supports both IGMP version 1 IGMP v1 and IGMP version 2 IGMP v2 At start up the NBG6716 queries al...

Страница 77: ...in an IP Address Automatically Select this option If your ISP did not assign you a fixed IP address This is the default selection Static IP Address Select this option If the ISP assigned a fixed IP ad...

Страница 78: ...server information and the NBG6716 s WAN IP address The field to the right displays the read only DNS server IP address that the ISP assigns Select User Defined if you have the IP address of a DNS ser...

Страница 79: ...lect PPPoE if you connect to your Internet via dial up PPP Information PPP Username Type the user name given to you by your ISP PPP Password Type the password associated with the user name above MTU S...

Страница 80: ...hose User Defined but leave the IP address set to 0 0 0 0 User Defined changes to None after you click Apply If you set a second choice to User Defined and enter the same IP address the second User De...

Страница 81: ...coming traffic to be dropped or sent to all connected network devices Auto Subnet Configuration Enable Auto IP Change mode Select this option to have the NBG6716 change its LAN IP address to 10 0 0 1...

Страница 82: ...Click Configuration Network Wireless LAN 2 4G or Wireless LAN 5G to configure to do so See the appendices for more detailed information about wireless networks The following figure provides an example...

Страница 83: ...103 11 1 2 What You Should Know Every wireless network must follow these basic guidelines Every wireless client in the same wireless network must use the same SSID The SSID is the name of the wireles...

Страница 84: ...However every wireless client in the wireless network has to support IEEE 802 1x to do this For wireless networks there are two typical places to store the user names and passwords for each user In t...

Страница 85: ...n with a local user database In this case it is better to set up stronger encryption with no authentication than to set up weaker encryption with the local user database When you select WPA2 or WPA2 P...

Страница 86: ...for your networks A is Guest WLAN and N is home or company network Figure 55 Example Bandwidth for Different Networks WPS WiFi Protected Setup WPS is an industry standard specification defined by the...

Страница 87: ...Wireless LAN 2 4G 5G to open the General screen Figure 56 Network Wireless LAN 2 4G 5G General The following table describes the general wireless LAN labels in this screen Table 31 Network Wireless L...

Страница 88: ...ur neighborhood or the wireless clients do not support channel bonding 802 11 Mode If you are in the Wireless LAN 2 4G General screen you can select from the following 802 11b allows either IEEE 802 1...

Страница 89: ...e Select Static WEP WPA PSK WPA WPA2 PSK or WPA2 to add security on this wireless network The wireless clients which want to associate to this network must have same wireless security settings as this...

Страница 90: ...twork Both the wireless stations and the access points must use the same WEP key Your NBG6716 allows you to configure up to four 64 bit or 128 bit WEP keys but only one key can be enabled at any one t...

Страница 91: ...the NBG6716 into a complicated string that is referred to as the key This key is requested from all devices wishing to connect to a wireless network WEP Encryption Select 64 bits or 128 bits This dic...

Страница 92: ...e WEP keys are used to encrypt data Both the NBG6716 and the wireless stations must use the same WEP key for data transmission If you chose 64 bits then enter any 5 ASCII characters or 10 hexadecimal...

Страница 93: ...ncryption WPA PSK Compatible This field appears when you choose WPA2 PSK as the Security Mode Check this field to allow wireless devices using WPA PSK security mode to connect to your NBG6716 Pre Shar...

Страница 94: ...Timer The Group Key Update Timer is the rate at which the AP if using WPA PSK WPA2 PSK key management or RADIUS server if using WPA WPA2 key management sends a new group key out to all clients The re...

Страница 95: ...cimal notation Port Number Enter the port number of the external authentication server You need not change this value unless your network administrator instructs you to do so with additional informati...

Страница 96: ...ndex number of each SSID profile Status This shows whether the SSID profile is active a yellow bulb or not a gray bulb SSID An SSID profile is the set of parameters relating to one of the NBG6716 s BS...

Страница 97: ...less client and a wired network client go through one access point AP Intra BSS traffic is traffic between wireless clients in the BSS When Intra BSS is enabled wireless clients can access the wired n...

Страница 98: ...Guest WLAN network Maximum Bandwidth Enter a number to specify maximum bandwidth the Guest WLAN network can use Security Mode Select Static WEP WPA PSK WPA WPA2 PSK or WPA2 to add security on this wir...

Страница 99: ...he filter action for the list of MAC addresses in the MAC Filter Summary table Select Allow to permit access to the NBG6716 MAC addresses not listed will be denied access to the NBG6716 Select Deny to...

Страница 100: ...for the fragmentation boundary for directed messages It is the maximum data fragment size that can be sent This field is not configurable and the NBG6716 automatically changes to use the maximum valu...

Страница 101: ...g the first SSID on the NBG6716 Table 40 Network Wireless LAN 2 4G 5G QoS LABEL DESCRIPTION WMM QoS Select Enable to have the NBG6716 automatically give a service a priority level according to the ToS...

Страница 102: ...This displays Configured when the NBG6716 has connected to a wireless network using WPS or when WPS Enable is selected and wireless or wireless security settings have been changed The current wireless...

Страница 103: ...eduled to turn on or off on certain days and at certain times To open this screen click Network Wireless LAN 2 4G 5G Scheduling tab Apply Click Apply to save your changes back to the NBG6716 Cancel Cl...

Страница 104: ...cific days to turn the Wireless LAN on or off If you select Everyday you can not select any specific days This field works in conjunction with the For the following times field For the following times...

Страница 105: ...can help you configure a management IP address and partition your physical network into logical networks 12 2 What You Can Do Use the IP screen to change the IP address for your NBG6716 Section 12 4 o...

Страница 106: ...of installations If your ISP gives you explicit DNS server address es read the embedded Web Configurator help regarding what fields need to be configured 12 3 1 IP Alias IP alias allows you to partit...

Страница 107: ...you are implementing subnetting use the subnet mask computed by the NBG6716 Apply Click Apply to save your changes back to the NBG6716 Cancel Click Cancel to begin configuring this screen afresh Tabl...

Страница 108: ...view the current DHCP client information Section 13 4 on page 111 13 1 2 What You Need To Know The following terms and concepts may help as you read through this chapter LAN TCP IP The NBG6716 has bui...

Страница 109: ...er Select Enable to activate DHCP for LAN DHCP Dynamic Host Configuration Protocol RFC 2131 and RFC 2132 allows individual clients computers to obtain TCP IP configuration at startup from a server Ena...

Страница 110: ...f a computer on your LAN IP Address Type the LAN IP address of a computer on your LAN DNS Server DNS Servers Assigned by DHCP Server The NBG6716 passes a DNS Domain Name System server IP address in th...

Страница 111: ...ined and enter the same IP address the second User Defined changes to None after you click Apply Select DNS Relay to have the NBG6716 act as a DNS proxy The NBG6716 s LAN IP address displays in the fi...

Страница 112: ...ice has a unique MAC Media Access Control address which uniquely identifies a device The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters for example 00 A0 C5...

Страница 113: ...third C in the example You assign the LAN IP addresses to the devices A to D connected to your NBG6716 The ISP assigns the WAN IP address The NAT network appears as a single host on the Internet All...

Страница 114: ...the IP address of an inside host in a packet when the packet is still in the local network while an inside global address IGA is the IP address of the same inside host when the packet is on the WAN s...

Страница 115: ...urce address on the LAN and the IGA Inside Global Address is the source address on the WAN For incoming packets the ILA is the destination address on the LAN and the IGA is the destination address on...

Страница 116: ...uch as a Web or FTP server from your location Your ISP may periodically check for servers and may suspend your account if it discovers any active services at your location If you are unsure refer to y...

Страница 117: ...ng summary table Otherwise select User define to manually enter the port number s and select the IP protocol Service Protocol Select the transport layer protocol supported by this virtual server Choic...

Страница 118: ...ry Service Name Type a name of up to 31 printable characters to identify this rule in the first field next to Service Name Otherwise select a predefined service in the second field next to Service Nam...

Страница 119: ...n the WAN uses when it sends out a particular service The NBG6716 forwards the traffic with this port or range of ports to the client computer on the LAN that requested the service Port Type a port nu...

Страница 120: ...n one service for example both FTP and web service it might be better to specify a range of port numbers In addition to the servers for specified services NAT supports a default server A service reque...

Страница 121: ...number and protocol incoming port the NBG6716 forwards the traffic to the LAN IP address of the computer that sent the request After that computer s connection for that service closes another computer...

Страница 122: ...member About Trigger Ports 1 Trigger events only happen on data that is coming from inside the NBG6716 and going to the outside 2 If an application needs a continuous data stream that port range will...

Страница 123: ...DNS services let you use a fixed domain name with a dynamic IP address Users can always use the same domain name instead of a different dynamic IP address that changes each time to connect to the NBG6...

Страница 124: ...this feature off Service Provider Select the name of your Dynamic DNS service provider Host Name Enter a host names in the field provided You can specify up to two host names in the field separated b...

Страница 125: ...outes For example the following figure shows a computer A connected to the NBG6716 s LAN interface The NBG6716 routes most traffic from A to the Internet through the NBG6716 s default gateway R1 You c...

Страница 126: ...tive yellow bulb or not gray bulb Name This field displays a name to identify this rule Destination This parameter specifies the IP network address of the final destination Routing is always based on...

Страница 127: ...ys based on network number If you need to specify a route to a single host use a subnet mask of 255 255 255 255 in the subnet mask field to force the network number to be identical to the host ID IP S...

Страница 128: ...the LAN The following figure illustrates the default firewall action User A can initiate an IM Instant Messaging session from the LAN to the WAN 1 Return traffic for this session is also allowed 2 How...

Страница 129: ...rd security solutions for enterprises About the NBG6716 Firewall The NBG6716 s firewall feature physically separates the LAN and the WAN and acts as a secure gateway for all data passing between the n...

Страница 130: ...igure 90 Security Firewall General l The following table describes the labels in this screen 17 3 Services Screen If an outside user attempts to probe an unsupported port on your NBG6716 an ICMP respo...

Страница 131: ...sable is selected Select LAN to reply to incoming LAN Ping requests Select WAN to reply to incoming WAN Ping requests Otherwise select LAN WAN to reply to all incoming LAN and WAN Ping requests Apply...

Страница 132: ...applied in turn Service Name This is a name that identifies or describes the firewall rule MAC address This is the MAC address of the computer for which the firewall rule applies Dest IP This is the I...

Страница 133: ...RL Checking The NBG6716 checks the URL s domain name or IP address and file path separately when performing keyword blocking The URL s domain name or IP address is the characters that come before the...

Страница 134: ...ble Web components or Internet and intranet business applications of all kinds Cookies Used by Web servers to track usage and provide service based on ID Web Proxy A server that acts as an intermediar...

Страница 135: ...ng Full path URL checking has the NBG6716 check the characters that come before the last slash in the URL For example with the URL www zyxel com tw news pressroom php full path URL checking searches f...

Страница 136: ...r 18 Content Filtering NBG6716 User s Guide 136 Use the ip urlfilter customize actionFlags 8 disable enable command to extend or not extend the keyword blocking search to include the URL s complete fi...

Страница 137: ...kes sure the application or device has the minimum acceptable bandwidth which is determined according to StreamBoost s cloud based database Real time application traffic such as on line games or commu...

Страница 138: ...h a traffic flow is given bandwidth for optimal good or best effort performance Section 19 8 on page 142 19 3 Network Screen Use this screen to view the current upstream and downstream transmission sp...

Страница 139: ...to dedicate to downlink or incoming traffic This is traffic from WAN to LAN WLAN Run Bandwidth Test Click Test Bandwidth to determine the maximum bandwidth of your internet connection Enable Automatic...

Страница 140: ...itize the connected devices by clicking a device s arrow button to change its position in the list Click Save to apply your settings Otherwise click Cancel to return the screen to its last saved setti...

Страница 141: ...s Guide 141 Figure 97 Management StreamBoost Management Up Time 19 7 Downloads Screen Use this screen to view the type and percentage of most download traffic on the NBG6716 Click Management StreamBoo...

Страница 142: ...Use this screen to view the time at which a traffic flow is given enough bandwidth for optimal good or best effort performance Click Management StreamBoost MGMT All Events to open the All Events scree...

Страница 143: ...Chapter 19 StreamBoost Management NBG6716 User s Guide 143 Figure 99 Management StreamBoost Management All Events...

Страница 144: ...e the Telnet screen to define the interface s from which the NBG6716 can be managed remotely using Telnet service and specify a secure client that can manage the NBG6716 Section 20 5 on page 146 Use t...

Страница 145: ...WWW Screen To change your NBG6716 s remote management settings click Management Remote MGMT WWW Figure 100 Management Remote Management WWW The following table describes the labels in this screen Tabl...

Страница 146: ...n LAN using the Magic Packet method You need to know the MAC address of the remote device It may be on a label on the device Table 62 Management Remote MGMT Telnet LABEL DESCRIPTION Port You may chang...

Страница 147: ...he WAN or remote network and uses the port number specified in the Port field A LAN device whose hardware supports Wake on LAN then will be powered on if it is turned off previously Port Type a port n...

Страница 148: ...at device 21 2 1 NAT Traversal UPnP NAT traversal automates the process of allowing an application to operate through NAT UPnP network devices can automatically configure network addressing announce t...

Страница 149: ...lready have UPnP installed in Windows XP and UPnP activated on the NBG6716 Make sure the computer is connected to a LAN port of the NBG6716 Turn on your computer and the NBG6716 21 4 1 1 Auto discover...

Страница 150: ...he Internet Connection Properties window click Settings to see the port mappings there were automatically created Figure 105 Internet Connection Properties 4 You may edit or delete the port mappings o...

Страница 151: ...n displays in the system tray Figure 108 System Tray Icon 6 Double click on the icon to display your current Internet connection status Figure 109 Internet Connection Status 21 4 2 Web Configurator Ea...

Страница 152: ...e description for each UPnP enabled device displays under Local Network 5 Right click on the icon for your NBG6716 and select Invoke The web configurator login screen displays Figure 111 Network Conne...

Страница 153: ...Chapter 21 Universal Plug and Play UPnP NBG6716 User s Guide 153 Figure 112 Network Connections My Network Places Properties Example...

Страница 154: ...tal Media Adapters Xboxes or PS3s The media server and clients must have IP addresses in the same subnet The NBG6716 media server enables you to Publish all folders for everyone to play media files in...

Страница 155: ...USB device Section 22 5 on page 157 Use the SAMBA screen to enable file sharing via the NBG6716 using Windows Explorer or the workgroup name This screen also allow you to configure the workgroup name...

Страница 156: ...re files across the Internet The NBG6716 uses Common Internet File System CIFS protocol for its file sharing functions CIFS compatible computers can access the USB file storage devices connected to th...

Страница 157: ...n to set up file sharing via the NBG6716 using Windows Explorer or the workgroup name You can also configure the workgroup name and create file sharing user accounts Click Management USB Media Sharing...

Страница 158: ...the workgroup name to which your computer belongs Note The NBG6716 will not be able to join the workgroup if your local area network has restrictions set up that do not allow devices to join a workgr...

Страница 159: ...acters Only letters and numbers are allowed The password is case sensitive USB1 2 Select the USB port s of the NBG6716 The configured user can access the files on the USB device s connected to the sel...

Страница 160: ...r a user name that will be allowed to access the shared files You can enter up to 20 characters Only letters and numbers allowed Password Enter the password used to access the shared files You can ent...

Страница 161: ...f the NBG6716 the default IP address of the NBG6716 in router mode is 192 168 1 1 and press ENTER A screen asking for password authentication appears Type the user name and password Bob and 1234 in th...

Страница 162: ...he NBG6716 In this example we use the web browser to share files via FTP from the LAN The way or screen you log into the FTP server on the NBG6716 varies depending on your FTP client See your FTP clie...

Страница 163: ...ord authentication appears Enter the user name and password you configured in the USB Media Sharing FTP screen and click Log On 3 The screen changes and shows you the folder for the USB storage device...

Страница 164: ...irmware to your NBG6716 Section 23 6 on page 167 Use the Backup Restore screen to view information related to factory defaults backup configuration and restoring configuration Section 23 8 on page 170...

Страница 165: ...he session times out The default is 5 minutes After it times out you have to log in with your password again Very long idle timeouts may have security risks A value of 0 means a management session nev...

Страница 166: ...the NBG6716 synchronizes the time with the time server Current Date This field displays the date of your NBG6716 Each time you reload this page the NBG6716 synchronizes the date with the time server...

Страница 167: ...ime starts in most parts of the United States on the second Sunday of March Each time zone in the United States starts using Daylight Saving Time at 2 A M local time So in the United States you would...

Страница 168: ...e the following icon on your desktop Figure 122 Network Temporarily Disconnected After two minutes log in again and check your new firmware version in the Status screen If the upload was not successfu...

Страница 169: ...ad a new or previously saved configuration file from your computer to your NBG6716 Click Maintenance Backup Restore Information related to factory defaults backup configuration and restoring configura...

Страница 170: ...Apply The Web Configurator language changes after a while without restarting the NBG6716 Upload Click Upload to begin the upload process Note Do not turn off the NBG6716 while configuration file uplo...

Страница 171: ...opology and the features you require from your device The following describes the device modes available in your NBG6716 Router A router connects your local network with another network such as the In...

Страница 172: ...ls in the General screen Table 73 Maintenance Sys OP Mode LABEL DESCRIPTION Configuration Mode Router Mode Select Router Mode if your device routes traffic between a local network and another network...

Страница 173: ...orts on the rear panel of the device are LAN ports including the port labeled WAN There is no WAN port The DHCP server on your device is disabled Router functions such as NAT bandwidth management remo...

Страница 174: ...e sure you are using the power adaptor or cord included with the NBG6716 2 Make sure the power adaptor or cord is connected to the NBG6716 and plugged in to an appropriate power source Make sure the p...

Страница 175: ...r This information is only available from the DHCP server which allocates IP addresses on your network Find this information directly from the DHCP server or contact your system administrator for more...

Страница 176: ...1 5 on page 14 6 If the problem continues contact the network administrator or vendor or try one of the advanced suggestions Advanced Suggestions Try to access the NBG6716 using another service such...

Страница 177: ...from your device and follow the directions in the Quick Start Guide again 6 If the problem continues contact your ISP I cannot access the Internet anymore I had access to the Internet with the NBG671...

Страница 178: ...y wait for the NBG6716 to finish restarting and log in to the Web Configurator The password is 1234 If the NBG6716 does not restart automatically disconnect and reconnect the NBG6716 s power Then foll...

Страница 179: ...to Appendix B on page 190 for instructions on how to change your computer s IP address What factors may cause an intermittent or unstable wireless connection How can I solve this problem The followin...

Страница 180: ...t to the NBG6716 2 Ensure that the USB device has power 3 Check your cable connections 4 Restart the NBG6716 by disconnecting the power and then reconnecting it 5 If the USB device requires a special...

Страница 181: ...up blocking to log into your device Either disable pop up blocking enabled by default in Windows XP SP Service Pack 2 or allow pop up blocking and create an exception for your device s IP address Dis...

Страница 182: ...vacy 3 Click Apply to save this setting Enable Pop up Blockers with Exceptions Alternatively if you only want to allow pop up windows from your device see the following steps 1 In Internet Explorer se...

Страница 183: ...183 Figure 131 Internet Options Privacy 3 Type the IP address of your device the web page that you do not want to have blocked with the prefix http For example http 192 168 167 1 4 Click Add to move...

Страница 184: ...y properly in Internet Explorer check that JavaScript are allowed 1 In Internet Explorer click Tools Internet Options and then the Security tab Figure 133 Internet Options Security 2 Click the Custom...

Страница 185: ...4 Security Settings Java Scripting Java Permissions 1 From Internet Explorer click Tools Internet Options and then the Security tab 2 Click the Custom Level button 3 Scroll down to Microsoft VM 4 Unde...

Страница 186: ...6716 User s Guide 186 Figure 135 Security Settings Java JAVA Sun 1 From Internet Explorer click Tools Internet Options and then the Advanced tab 2 Make sure that Use Java 2 for applet under Java Sun i...

Страница 187: ...may vary slightly The steps below apply to Mozilla Firefox 3 0 as well You can enable Java Javascript and pop ups in one screen Click Tools then click Options in the screen that appears Figure 137 Mo...

Страница 188: ...ghtly Allowing Pop Ups From Opera click Tools then Preferences In the General tab go to Choose how you prefer to handle pop ups and select Open all pop ups Figure 139 Opera Allowing Pop Ups Enabling J...

Страница 189: ...Java Permissions NBG6716 User s Guide 189 Figure 140 Opera Enabling Java To customize JavaScript behavior in the Opera browser click JavaScript Options Figure 141 Opera JavaScript Options Select the i...

Страница 190: ...of UNIX LINUX include the software components you need to use TCP IP on your computer If you manually assign IP information instead of using a dynamic IP make sure that your network s computers have...

Страница 191: ...IP Address NBG6716 User s Guide 191 2 In the Control Panel click the Network Connections icon 3 Right click Local Area Connection and then select Properties 4 On the General tab select Internet Proto...

Страница 192: ...Appendix B Setting Up Your Computer s IP Address NBG6716 User s Guide 192 5 The Internet Protocol TCP IP Properties window opens...

Страница 193: ...or or ISP You may also have to enter a Preferred DNS server and an Alternate DNS server if that information was provided 7 Click OK to close the Internet Protocol TCP IP Properties window 8 Click OK t...

Страница 194: ...User s Guide 194 Windows Vista This section shows screens from Windows Vista Professional 1 Click Start Control Panel 2 In the Control Panel click the Network and Internet icon 3 Click the Network an...

Страница 195: ...e 195 5 Right click Local Area Connection and then select Properties Note During this procedure click Continue whenever Windows displays a screen saying that it needs your permission to continue 6 Sel...

Страница 196: ...Appendix B Setting Up Your Computer s IP Address NBG6716 User s Guide 196 7 The Internet Protocol Version 4 TCP IPv4 Properties window opens...

Страница 197: ...P You may also have to enter a Preferred DNS server and an Alternate DNS server if that information was provided Click Advanced 9 Click OK to close the Internet Protocol TCP IP Properties window 10 Cl...

Страница 198: ...s 7 This section shows screens from Windows 7 Enterprise 1 Click Start Control Panel 2 In the Control Panel click View network status and tasks under the Network and Internet category 3 Click Change a...

Страница 199: ...s IP Address NBG6716 User s Guide 199 Note During this procedure click Continue whenever Windows displays a screen saying that it needs your permission to continue 5 Select Internet Protocol Version 4...

Страница 200: ...Appendix B Setting Up Your Computer s IP Address NBG6716 User s Guide 200 6 The Internet Protocol Version 4 TCP IPv4 Properties window opens...

Страница 201: ...o you by your network administrator or ISP You may also have to enter a Preferred DNS server and an Alternate DNS server if that information was provided Click Advanced if you want to configure advanc...

Страница 202: ...er s IP Address NBG6716 User s Guide 202 Mac OS X 10 3 and 10 4 The screens in this section are from Mac OS X 10 4 but can also apply to 10 3 1 Click Apple System Preferences 2 In the System Preferenc...

Страница 203: ...6716 User s Guide 203 3 When the Network preferences pane opens select Built in Ethernet from the network connection type list and then click Configure 4 For dynamically assigned settings select Using...

Страница 204: ...nually In the IP Address field type your IP address In the Subnet Mask field type your subnet mask In the Router field type the IP address of your device 6 Click Apply Now and close the window Verifyi...

Страница 205: ...NBG6716 User s Guide 205 Figure 142 Mac OS X 10 4 Network Utility Mac OS X 10 5 and 10 6 The screens in this section are from Mac OS X 10 5 but can also apply to 10 6 1 Click Apple System Preferences...

Страница 206: ...Computer s IP Address NBG6716 User s Guide 206 3 When the Network preferences pane opens select Ethernet from the list of available connection types 4 From the Configure list select Using DHCP for dyn...

Страница 207: ...lly In the IP Address field enter your IP address In the Subnet Mask field enter your subnet mask In the Router field enter the IP address of your NBG6716 6 Click Apply and close the window Verifying...

Страница 208: ...ending on your specific distribution release version and individual configuration The following screens use the default Ubuntu 8 installation Note Make sure you are logged in as the root administrator...

Страница 209: ...ddress NBG6716 User s Guide 209 3 In the Authenticate window enter your admin account name and password then click the Authenticate button 4 In the Network Settings window select the connection that y...

Страница 210: ...he Configuration list select Static IP address if you have a static IP address Fill in the IP address Subnet mask and Gateway address fields 6 Click OK to save the changes and close the Properties dia...

Страница 211: ...e Close button to apply the changes Verifying Settings Check your TCP IP properties by clicking System Administration Network Tools and then selecting the appropriate Network device from the Devices t...

Страница 212: ...t KDE using the openSUSE 10 3 Linux distribution The procedure screens and file locations may vary depending on your specific distribution release version and individual configuration The following sc...

Страница 213: ...mputer s IP Address NBG6716 User s Guide 213 2 When the Run as Root KDE su dialog opens enter the admin password and click OK 3 When the YaST Control Center window opens select Network Devices and the...

Страница 214: ...ss NBG6716 User s Guide 214 4 When the Network Settings window opens click the Overview tab select the appropriate connection Name from the list and then click the Configure button 5 When the Network...

Страница 215: ...ic IP address Select Statically assigned IP Address if you have a static IP address Fill in the IP address Subnet mask and Hostname fields 7 Click Next to save the changes and close the Network Card S...

Страница 216: ...Verifying Settings Click the KNetwork Manager icon on the Task bar to check your TCP IP properties From the Options sub menu select Show Connection Information Figure 146 openSUSE 10 3 KNetwork Manag...

Страница 217: ...Appendix B Setting Up Your Computer s IP Address NBG6716 User s Guide 217 Figure 147 openSUSE Connection Status KNetwork Manager...

Страница 218: ...in which this service is used Table 74 Commonly Used Services NAME PROTOCOL PORT S DESCRIPTION AH IPSEC_TUNNEL User Defined 51 The IPSEC AH Authentication Header tunneling protocol uses this service...

Страница 219: ...sends out ICMP echo requests to test whether or not a remote host is reachable POP3 TCP 110 Post Office Protocol version 3 lets a client computer get e mail from a POP3 server through a temporary conn...

Страница 220: ...DP 49 Login Host Protocol used for Terminal Access Controller Access Control System TELNET TCP 23 Telnet is the login and terminal emulation protocol common on the Internet and in UNIX environments It...

Страница 221: ...mation Please have the following information ready when you contact an office Required Information Product model and serial number Warranty Information Date that you received your device Brief descrip...

Страница 222: ...pk Philippines ZyXEL Philippines http www zyxel com ph Singapore ZyXEL Singapore Pte Ltd http www zyxel com sg Taiwan ZyXEL Communications Corporation http www zyxel com tw zh Thailand ZyXEL Thailand...

Страница 223: ...public ZyXEL Communications Czech s r o http www zyxel cz Denmark ZyXEL Communications A S http www zyxel dk Estonia ZyXEL Estonia http www zyxel com ee et Finland ZyXEL Communications http www zyxel...

Страница 224: ...http www zyxel nl Norway ZyXEL Communications http www zyxel no Poland ZyXEL Communications Poland http www zyxel pl Romania ZyXEL Romania http www zyxel com ro ro Russia ZyXEL Russia http www zyxel...

Страница 225: ...e http www ua zyxel com Latin America Argentina ZyXEL Communication Corporation http www zyxel com ec es Brazil ZyXEL Communications Brasil Ltda https www zyxel com br pt Ecuador ZyXEL Communication C...

Страница 226: ...s Guide 226 North America USA ZyXEL Communications Inc North America Headquarters http www zyxel com us en Oceania Australia ZyXEL Communications Corporation http www zyxel com au en Africa South Afr...

Страница 227: ...or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the device This product has been tested and complies with the specifications...

Страница 228: ...maximal indiqu sont strictement interdits pour l exploitation de l metteur Lorsque la fonction sans fil 5G fonctionnant en 5150 5250 MHz and 5725 5850 MHz est activ e pour ce produit il est n cessaire...

Страница 229: ...spositions pertinentes de la directive 1999 5 EC Hrvatski Croatian ZyXEL ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 1999 5 EC slenska Icelandic H r me l sir ZyXEL v yfir a essi...

Страница 230: ...esd lv Notes 1 Although Norway Switzerland and Liechtenstein are not EU member states the EU Directive 1999 5 EC has also been implemented in those countries 2 The regulatory limits for maximum output...

Страница 231: ...ymbol below means that according to local regulations your product and or its battery shall be disposed of separately from domestic waste If this product is end of life take it to a recycling station...

Страница 232: ...Appendix E Legal Information NBG6716 User s Guide 232 Environmental Product Declaration...

Страница 233: ...without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition Any replacement will consist of a new or re m...

Страница 234: ...or at www us zyxel com for North American products Open Source Licenses This product contains in part some free software distributed under GPL license terms and or GPL like licenses Open source licens...

Страница 235: ...aving 167 DDNS 123 see also Dynamic DNS service providers 123 DHCP 70 108 DHCP server see also Dynamic Host Configuration Protocol DHCP server 106 108 Digital Living Network Alliance 155 disclaimer 22...

Страница 236: ...net Group Multicast Protocol version IGMP version 76 Internet Group Multicast Protocol 76 IP Address 107 116 IP alias 106 IP Pool 109 J Java 134 L LAN 105 IP pool setup 108 LAN overview 105 LAN setup...

Страница 237: ...100 Quick Start Guide 2 R RADIUS server 84 related documentation 2 Remote management and NAT 145 limitations 144 system timeout 145 Reset button 14 Reset the device 14 Restore configuration 169 Roami...

Страница 238: ...e 124 W Wake On LAN 146 WAN Wide Area Network 74 WAN MAC address 75 warranty 233 note 233 Web Configurator how to access 27 Overview 27 web configurator 13 Web Proxy 134 WEP Encryption 91 93 WEP encry...

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