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Chapter 21 Troubleshooting
NBG-418N v2 User’s Guide
143
21.2 NBG-418N v2 Access and Login
I don’t know the IP address of my NBG-418N v2.
1
The default IP address in router mode is
192.168.1.1
and in non-router mode is
192.168.1.2
.
2
If you changed the IP address and have forgotten it, you might get the IP address of the NBG-418N
v2 by looking up the IP address of the default gateway for your computer. To do this in most
Windows computers, click
Start > Run
, enter
cmd
, and then enter
ipconfig
. The IP address of the
Default Gateway
might be the IP address of the NBG-418N v2 (it depends on the network), so
enter this IP address in your Internet browser.Set your device to
Router Mode
, login (see the
Quick Start Guide for instructions) and go to the
Device Information
table in the
Status
screen.
Your NBG-418N v2’s IP address is available in the
Device Information
table.
• If the
DHCP
setting under
LAN information
is
None
, your device has a fixed IP address.
• If the
DHCP
setting under
LAN information
is
Client
, then your device receives an IP
address from a DHCP server on the network.
3
If your NBG-418N v2 is a DHCP client, you can find your IP address from the DHCP server. This
information is only available from the DHCP server which allocates IP addresses on your network.
Find this information directly from the DHCP server or contact your system administrator for more
information.
4
Reset your NBG-418N v2 to change all settings back to their default. This means your current
settings are lost. See
in the
Troubleshooting
for information on
resetting your NBG-418N v2.
I forgot the username and password.
1
The default username is
admin
and default password is
1234
.
2
If this does not work, you have to reset the device to its factory defaults. See
I cannot see or access the
Login
screen in the Web Configurator.
1
Make sure you are using the correct IP address.
• The default IP address is 192.168.1.1 (router mode).
• If you changed the IP address, use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
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