Chapter 28 Troubleshooting
Cloud Storage User’s Guide
345
• Check the NAS’s DNS setting. The DNS server the NAS is using must be able to resolve the
domain controller’s address. If the domain controller uses a private IP address, the NAS needs to
use a private DNS server. If the domain controller uses a public IP address, the NAS needs to use
a public DNS server.
• Leave the domain and re-join it.
A domain user can’t access a share.
In addition to the checks listed previously for local users, check that the domain controller is turned
on and connected to the network.
A user can access a share but cannot access individual folders or files within the share.
• Check the Access Control List (ACL) of read/write permissions associated with the share’s
specific files and/or folders. Account names added to the list are linked to the files and folders
that they are allowed to access, along with what kinds of actions they are allowed to perform
with those files and folders (delete, move, rename, and so on).
28.7 External USB Drives
The
COPY
LED is red.
Copying files to or from a USB device or SD card failed. The USB device or SD card may not be
compatible with the NAS. Try to save the files onto a computer and then from the computer to the
NAS (through the network connection).
28.8 Storage
Migrating from RAID 1 to RAID 5 did not expand the storage capacity.
The NAS normally expands the storage capacity by itself after rebuilding the RAID but may not if
the NAS rebooted during the RAID re-build.
After the re-build finishes, go to the
Storage
screens and select the volume or disk group and click
Manage
and use
Expand the volume with unallocated disk space
.
Содержание NAS540
Страница 13: ...Table of Contents Cloud Storage User s Guide 13 Index 366...
Страница 29: ...Chapter 3 Accessing Your Cloud Remotely Cloud Storage User s Guide 29 Figure 16 Uploading and Media Streaming...
Страница 32: ...Chapter 4 zCloud Cloud Storage User s Guide 32 Figure 19 zCloud Android and iOS TV Streaming...
Страница 36: ...36 PART I Web Desktop at a Glance...
Страница 37: ...37...
Страница 46: ...Chapter 7 Web Configurator Cloud Storage User s Guide 46 Figure 30 Move the Group Location...
Страница 57: ...Chapter 8 Storage Manager Cloud Storage User s Guide 57 Figure 36 Manage Volume Repair RAID A...
Страница 59: ...Chapter 8 Storage Manager Cloud Storage User s Guide 59 Figure 38 Manage Volume Change RAID Type...
Страница 60: ...Chapter 8 Storage Manager Cloud Storage User s Guide 60 Figure 39 Manage Volume Change RAID Type A...
Страница 65: ...Chapter 8 Storage Manager Cloud Storage User s Guide 65 Figure 40 Create Volume on an Existing Disk Group...
Страница 66: ...Chapter 8 Storage Manager Cloud Storage User s Guide 66 Figure 41 Create Volume on a New Disk Group...
Страница 85: ...Chapter 8 Storage Manager Cloud Storage User s Guide 85 Figure 50 Creating a New LUN...
Страница 143: ...Chapter 12 Administrator Cloud Storage User s Guide 143 Session Example Windows...
Страница 201: ...201 PART II Technical Reference...
Страница 202: ...202...
Страница 364: ...Appendix C Legal Information Cloud Storage User s Guide 364 Environmental Product Declaration...