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ZX50
ZX50
ZX50
ZX50 Series
Series
Series
Series IP
IP
IP
IP PBX
PBX
PBX
PBX
V1.1 Editor:Yu
4
th
,June,2010
15
Chapter
Chapter
Chapter
Chapter6
6
6
6
Inbound
Inbound
Inbound
Inbound Control
Control
Control
Control
6.1
6.1
6.1
6.1 Inbound
Inbound
Inbound
Inbound Routers
Routers
Routers
Routers
The same pattern-matching logic used for processing outbound calls can also be
employed for inbound calls. The two defaults define routing based on whether an
incoming call matches or doesn’t match a pattern you define.
There are only a few options you need to configure
�
Route
Make a selection from the drop-down list to choose how the calls
will be routed. You can select from All Unmatched Calls or Calls
which Match
�
From Provider
Select from the list of providers which you previously configuration
�
To Extension
The previously configuration extension which should receive the
Call.
6.2
6.2
6.2
6.2 IVR
IVR
IVR
IVR (Interactive
(Interactive
(Interactive
(Interactive Voice
Voice
Voice
Voice Response)
Response)
Response)
Response)
Through the web page, you can create Interactive Voice Response (IVR). IVR are
designed to allow for more efficient routing of calls from incoming callers.