Zte ZXMBW TP25I, Руководство пользователя

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Chapter 4 Common Faults Analysis
Confidential and Proprietary Information of ZTE CORPORATION
29
Common Faults and Solution
If DATA CARD gets defective, refer to Table 10 for handling and
troubleshooting. If the information in Table 10 cannot help, you
can contact the local technical support staff of ZTE.
T
A B L E
1 0 C
O M M O N
F
A U L T S O F
D A T A C A R D
A N D
H
A N D L I N G S
Symptom Possible Cause Solution
The DATA
CARD
receives no
signal after
the computer
is restarted.
You are out of the
coverage of the WiMAX
network, for example, in
an underground parking lot
or tunnel.
The DATA CARD is not
inserted properly.
Move to the site with
sound network signal.
Unplug and then plug
the DATA CARD again
in a right way.
The notebook
computer
cannot detect
the DATA
CARD, in the
installation of
the DATA
CARD.
The installer of the DATA
CARD is not correctly
installed.
The DATA CARD is not
inserted properly.
Run the installer at
first, and then insert
the DATA CARD. If you
are using the Windows
XP operating system,
operate following the
Windows wizard, to
install the installer.
Restart the computer
and then insert the
DATA CARD again.
The data
connection
fails.
You are out of the
coverage of the WiMAX
network, for example, in
an underground parking lot
or tunnel.
The network in this area at
this time is busy.
You entered the login user
name or password
incorrectly.
Move to the site with
sound network signal.
Try again after a while.
Perform login again
with the correct user
name and password.
Unable to
open any
website after
accessing the
Internet.
The IE browser gets faulty.
The system is infected with
virus (for example, Worm
Blaster occupies huge
uplink traffic so that you
cannot receive the
downlink traffic and cannot
open any website).
If the IE browser is
faulty, update it to a
higher version or
reinstall it.
Apply professional
anti-virus software to
the whole operating
system.
Unable to
access the
Internet
when
roaming
The roaming function of
your DATA CARD has not
been enabled.
Contact the operator of
the area where your
DATA CARD was
purchased.