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consequential damages resulting from or arising out of or in connection with using this
product, whether or not ZTE had been advised, knew or should have known the
possibility of such damages.
Troubleshooting
If your phone appears following phenomenon in the process of application, read following
relative information at first. If the problems still can not be solved, please contact with the
distributor or service provider.
Problem
Check Point
When switching on the phone, it
prompts “Enter PIN1”.
Input your PIN1 Code which offered
with (U)SIM card together. If you
have changed PIN1 code, input the
new PIN1 Code.
When switching on the phone, it
prompts “Emergency only”.
Check whether valid (U)SIM card is
inserted or not.
When switching on the phone, it
prompts “Enter phone code”.
Enter phone lock code you set
already to unlock the phone.
No ring tone prompt for a
incoming call.
Check volume setting of ring tone.
No display on screen when
disconnect external power
supply.
Check whether the battery has
electricity, or it is damaged; or power
on the phone again.
Certain call cannot be received.
Check whether the number is
restricted to come.
Cannot send short message.
Check the network condition, or
message center settings.
Other abnormal phenomenon.
First refer to user manual, then check
whether the power is connected
correctly or not, if there are no
problems, please power off and
re-start the phone again.