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Problems and their solutions

Symptoms

Possible Causes

Solutions

The battery is dead

Charge the battery

Phone won’t turn on

Poor contact

Reinstall the battery

Phone turns itself off

Battery very low

Charge the battery

Decreasing of battery

performance

Replace the battery

Poor standby time

Weak network signal

Turn off the phone

Weak network signal

Move to where the signal is stronger.

Can’t connect to the network

Out of the service area

Make sure you’re in a network service area.

Calls keep dropping

Weak network signal

Move to where the signal is stronger.

Phone doesn’t ring when I

receive incoming calls

Phone is set to ‘Silent’ or

minimum volume.

Enter “Settings > Sound” to select a

non-silent mode, or increase the ring volume.

Not connected to the

network

Check if the network connection is closed.

Please refer to “Settings >Wireless &

Network” to open the network connection.

Unable to connect to the

Internet

You are not in the network

service area.

Please consult your network operator for

the service area.

Содержание Score M

Страница 1: ...ZTE Score Model X500 User Manual ...

Страница 2: ...ut the prior written permission of ZTE Corporation The Bluetooth trademark and logos are owned by the Bluetooth SIG Inc and any use of such trademarks by ZTE Corporation is under license Other trademarks and trade names are the property of their respective owners ZTE Corporation reserves the right to make modifications on print errors or update specifications in this manual without prior notice Ve...

Страница 3: ...cations 11 Home Screen 12 Switch to sleep mode 14 Wake up your phone 15 Make and answer calls 16 Make a call 16 Answer a call 17 Reject a call 17 End a call 17 Adjust the volume 18 Turn the speaker on or off 18 Add one call 18 Open the dialing keypad 18 Contacts 19 Add new contact 19 Delete a contact 20 Delete contacts 20 Edit contact details 20 Search contacts 20 Add to favorites 21 Accounts 21 I...

Страница 4: ...connection 28 Browser 29 Bluetooth 31 Settings 33 Airplane mode 33 Call settings 33 Sound 34 Display 34 Storage 35 Language 36 Voice input output settings 36 Date time 36 About phone 36 Experiencing Multimedia 37 Camera 37 Camcorder 38 Music 39 Videos 41 Gallery 41 Sound Recorder 41 More Applications 43 File manager 43 Clock 43 Calculator 44 Calendar 44 Documents To Go 46 Manage applications 47 ...

Страница 5: ...ninstall applications 47 Input Method 49 Android Keyboard 49 XT9 text input 50 Appendix 51 Battery saving tips 51 Care and maintenance 51 Consumer limited warranty 53 Additional safety information 56 Problems and their solutions 64 ...

Страница 6: ... first Obey all local laws Always keep your hands free to operate the vehicle while driving Your first consideration while driving should be road safety Interference All wireless devices may be susceptible to interference which could affect performance Turn device off in restricted areas Follow all warnings Turn device off in aircraft near medical equipment fuel chemicals or blasting areas Qualifi...

Страница 7: ...all laws and respect local customs privacy and legitimate rights of others including copyrights Copyright protection may prevent some images music and other content from being copied modified or transferred Warning To use any features of this device you must turn on the device Do not turn on the device when using the wireless device may cause interference or danger Remember to make backup copies o...

Страница 8: ...ndroid operating system the phone supports 3G high speed internet access which brings you brand new experiences To ensure proper phone operation and longevity please read this guide carefully And don t worry if the pictures we use to demonstrate your phone s functions look a little different from what you see on its screen It s the functions it shows that matter ...

Страница 9: ... Push tightly until the card is installed in the right position and close the card cover 3 Before you take out the card please open the card cover and press the card inward to unlock Note This phone supports memory cards For details on the compatibility of memory cards please consult your manufacturer or supplier ...

Страница 10: ...r phone 2 Align the battery s contact points with those of the phone and gently press the battery down into place 3 Replace the battery cover clicking it back into position Removing the battery 1 Switch off your phone 2 Open the battery cover 3 Lift the battery up and out of your phone ...

Страница 11: ...icator in the notification bar will scroll up and down to show you it s charging Please don t worry if the phone and charger become warm while charging That s completely normal 3 When fully charged the battery indicator will stop scrolling 4 Disconnect the charger from your phone and unplug Battery handling information Do s Only use the battery and charger manufactured by ZTE Corporation Only use ...

Страница 12: ...he battery it is a sealed unit with no serviceable parts Do not short circuit the battery by carrying it in your pocket or purse with other metallic objects such as coins clips and pens This may critically damage the battery Do not dispose of the battery in a fire Power on off Powering on Long press the Power key until the power on animation appears Powering off Long press the Power key to display...

Страница 13: ...8 Search key Touch screen Back key Home key Menu key Earpiece Speaker Camera Power key Headset jack Memory card slot Volume keys USB port Camera key Getting to know your phone ...

Страница 14: ... it to open the previous screen you were working in If the onscreen keyboard is open press it to close the keyboard Search key Press it to open Google Search for searching the web Press and hold it to open Google Search by voice Camera key Press and hold it to open Camera Power key Press it to turn on off the display Press and hold it to open a menu with options for Airplane mode for Silent mode a...

Страница 15: ...n unread message Speakerphone on You have an unheard voicemail Call forwarding on You have an unread E mail No memory card You have an unread G mail Call on hold Connected to a PC Vibration mode Music playing Silent mode New calendar reminder Flight mode Alarm clock on Missed calls Wi Fi function on Bluetooth on Receiving location data from GPS Roaming ...

Страница 16: ...d portrait mode You can switch to the landscape mode by rotating your phone The landscape mode is only valid under some interfaces such as text input interface message viewing interface etc Open and switch applications Open and close the Launcher On the home screen press the icon to open the Launcher You can slide the Launcher up or down to view more After opening the Launcher press an icon to ent...

Страница 17: ...ar Screen indicator Phone icon Messaging icon Icons Tap an icon to open the relevant application Launcher icon Tap the icon to view all installed applications on the phone Tap and hold the icon to view the home screen thumbnails Display area ...

Страница 18: ...xtended to exceed the screen s width in order to provide more space for newly added shortcuts widgets etc On the home screen slide your finger on the screen to extend to the left or right Screen indicator Small dots at the top of the screen indicate which screen you re viewing Add items to the home screen Long press the empty area on the home screen to pop up the Add to Home screen menu Select Sho...

Страница 19: ...n press Wallpaper 2 Select wallpaper from Gallery Live wallpapers Wallpapers 3 Select one image and press Set wallpaper Switch to sleep mode Sleep mode is a kind of power saving mode which prevents against inadvertent operations If your phone has been in idle mode for a while it will automatically switch to sleep mode You can also press the Power key to turn off the screen and enable sleep mode No...

Страница 20: ...ck the screen if you want to use your phone 1 Press the Power key to turn on the screen 2 Drag the icon to the right to unlock the screen If you ve set an unlock pattern or password you need to draw the unlock pattern or input the password to enter the main interface For details please see Settings Location security Set up screen lock Pattern Password ...

Страница 21: ...y the list of contacts press the desired contact and press the button that is located next to the number to make the call Make the call from Call log In the Launcher press Contacts Call log to select the call log then press the button that is located next to the number to make the call Make an international call On the home screen press the button to display the dialing keypad Long press the 0 key...

Страница 22: ...umbers the Message options will list all numbers You can select the number you want to dial Answer a call Your phone will ring or vibrate depends on the current mode and settings upon an incoming call Drag the button to the right to answer the call If the earphone is inserted press the key on the earphone to answer the call Reject a call Drag the button to the left to reject the call End a call Pr...

Страница 23: ...he button to turn on the speaker and press it again to turn off speaker Add one call In a call press the button to add one call and put the current caller on hold This function requires the support of the network operator Open the dialing keypad In a call you can press the button to open the dialing keypad to input additional numbers ...

Страница 24: ...ites All of your contacts are displayed alphabetically in a scrolling list You can slide your finger up or down to scroll quickly A tab briefly appears to the right of the list which you can drag up and down to scroll very quickly Add new contact 1 In Contacts press the Menu key to select New contact 2 Input all contact information Slide up to move to the next field Press the button to add more th...

Страница 25: ...Delete contact from the pop up menu Delete contacts 1 In Contacts press the Menu key and then select Delete contacts 2 Select the contacts you want to delete then press Delete contacts OK Edit contact details 1 In Contacts press and hold the contact whose details you want to edit 2 In the menu that opens press Edit contact 3 Edit the contact information Search contacts 1 In Contacts press the Menu...

Страница 26: ...tact interface then press in the upper right corner to add it to Favorites directly Accounts You can synchronize contacts information to your phone from multiple Google Accounts Microsoft Exchange ActiveSync accounts or other kinds of accounts depending on the applications installed on your phone In Contacts press the Menu key and then select Accounts Import Export contacts 1 In Contacts press the...

Страница 27: ...contact You can share a contact with someone 1 In Contacts tap the contact you want to share 2 Press the Menu key and then press Share 3 Select share with message or share with application Bluetooth Email or Gmail ...

Страница 28: ... text in Type to compose You can press the Menu key to select Add subject Convert to multimedia message and add a subject for the message Attach Convert to multimedia message and add an attachment to the message You could send Pictures Videos Audio etc Insert phrases Insert a preset message Insert smiley Insert a smiley 4 After that press Send to send the message Receive messages 1 In idle mode yo...

Страница 29: ...terface Press one thread on the Messaging screen then press the Menu key to select Call Call the sender s number Add subject Add a message subject Attach Open a menu where you can touch the kind of media file you wish to attach to the message Insert phrases Insert a preset message Insert smiley Insert a smiley More You can select to delete thread delete all threads etc If the sender s number is no...

Страница 30: ... configure for you press Manual setup If you touch Next Email attempts to communicate with your Email service provider to validate your account for sending and receiving mail using just your Email address and password This is sufficient for most Email services If the wizard determines that your service provider requires additional information you re prompted to enter your Email account details 3 S...

Страница 31: ...l account setting interface 3 Please refer to the settings in Set up an Email account for the first time Send Emails After the setting of an Email account is completed your phone will automatically enter the inbox of this Email account 1 Press the Menu key and then press Compose Press To in order to input the Email address of a recipient Press Subject to input a subject Press Compose mail to input...

Страница 32: ...he mail box you want to check 3 Press the Menu key and then select Refresh to update the new mails into the inbox 4 Press the mails to view Tip When checking Emails press the Menu key to delete forward reply or reply all or mark it as unread ...

Страница 33: ...ns may have different mobile networks available Initially your phone is configured to use the fastest mobile network available for data But you can configure your phone to use only a slower 2G network for data to extend the life of your battery between charges You can also configure your phone to access a different set of networks entirely or to behave in special ways when roaming The icons on the...

Страница 34: ...ttings Your phone will automatically search for all nearby Wi Fi networks 4 Select the network you would like to connect to from the list If you ve selected an open network your phone will automatically connect to it If you ve selected a security network you need to input the password Browser You can use Browser Mobile Web to view web pages and to search for information on the web Open Browser 1 O...

Страница 35: ...inus side of the Zoom control to zoom in or out Quickly zoom 1 Double tap on the section of the web page the web page zooms in 2 To return to the default zoom level double tap again Browse options When you re browsing web pages press the Menu key to select New window Open a new window Bookmarks Enter the bookmarks interface to bookmark web pages Windows View opened windows Refresh Refresh the curr...

Страница 36: ...obstacles or other electronic devices Turn on off Bluetooth 1 On the home screen press the Menu key and then press Settings Wireless networks 2 Check or uncheck Bluetooth to turn it on or off Pairing 1 In the Bluetooth settings menu press Scan for devices Your phone will scan and display all Bluetooth devices found 2 Press the ID of the desired device 3 Press Pair 4 If you are prompted to enter a ...

Страница 37: ...and pair with a Bluetooth enabled device Change your phone s Bluetooth name 1 On the home screen press the Menu key and then press Settings Wireless networks 2 If the Bluetooth function is not turned on check the box for Bluetooth 3 Press Bluetooth settings Device Information Device name to edit the name of your device 4 Return to Bluetooth settings and check the box for Discoverable so that other...

Страница 38: ...ngs Wireless networks 2 Check the box for Airplane mode The phone will turn off all wireless connections when Airplane mode is enabled Tip On the home screen you can press and hold the Power key then select Airplane mode Call settings Voicemail When you are unable to answer a call you can let the caller leave a message for you to listen to later This service requires network support so please make...

Страница 39: ...Select your default notification ringtone Audible touch tones Check to hear tones when you use the phone to dial a number Audible selection Check to play a sound when you touch buttons icons and other onscreen items Screen lock sounds Check to play sounds when locking and unlocking the screen Haptic feedback Check to vibrate when pressing soft keys and on certain UI Interactions Emergency tone Set...

Страница 40: ...SB connected 3 Press Turn on USB storage During this time you can t access the SD card from your phone so you can t use applications that rely on the SD card such as Camera Gallery and Music Safely remove the SD card 1 On the home screen press the Menu key and then press Settings 2 Press Storage Unmount SD card Check space of the SD card 1 On the home screen press the Menu key and then press Setti...

Страница 41: ...ttings On the home screen press the Menu key and then press Settings Voice input output to configure the Android voice input feature and the text to speech synthesizer for applications that can take advantage of it Date time You can set the format of date and time On the home screen press the Menu key and then press Settings Date time About phone You can check the phone s status battery use versio...

Страница 42: ... the Launcher press the Camera icon to open the camera Take photos 1 Focus your lens on the object 2 Press the Camera key or the icon to take photos after the view is satisfactory After a photo is taken you can press the frame in the lower right corner to view the photo You can perform the following operations Press Delete to delete the photo Press Share to share the photo with your friends throug...

Страница 43: ...n Use the bar to adjust the brightness Camcorder Your phone can record video clips Open the Camcorder On the home screen or in the Launcher press the Camcorder icon to open the Camcorder Note Please respect others rights and abide by the local regulations and customs when recording video clips Record videos Focus your lens on the object press the icon to start recording and press the icon to end A...

Страница 44: ...opy music files to a mounted SD card On the home screen or in the Launcher press the Music icon to open the music player Listen to music 1 Press Artists Albums Songs Playlists to find the music file you want to play 2 Press the file to start playing Create playlists In order to manage your music files conveniently you can create some playlists 1 Press Songs 2 Select the music file s you want to ad...

Страница 45: ...ylist Delete Delete the playlist You can delete self created playlists only Rename Change the name of the playlist You can rename self created playlists only Add music to playlists 1 In Music press Songs 2 Select the music file you want to add to playlist and long press it until the shortcut menu pops up 3 Press Add to playlist 4 Select the playlist you want to add to Set music as phone ringtone 1...

Страница 46: ...video files 2 Select the video file you want to play and press it to play Gallery The Gallery categorizes your pictures and videos by storage location and stores these files in folders Tap a folder to view the pictures or videos inside Sound Recorder You can record audio files through sound recorder Open the sound recorder Before opening the sound recorder please insert an SD card On the home scre...

Страница 47: ...ress Use this recording to save the recording or press Discard not to save it After saving recordings you can go to Music Playlists My recordings to play your recordings Tip You can also set the recording as your phone ringtone Go to Music Playlists My recordings long press the recording until the shortcut menu pops up and then press Use as phone ringtone ...

Страница 48: ...n Clock is running it switches to screen saver mode after a few minutes Simply tap the screen or a phone button to wake the phone up again To return to the home screen press the icon at the bottom of the screen or the Home key Adding an Alarm 1 Press the icon at the bottom of the screen 2 Press Add alarm Turning on off an Alarm On the Alarms screen press the icon next to an alarm to turn it on or ...

Страница 49: ...e icon at the bottom of the Clock screen Calculator On the home screen or in the Launcher press the Calculator icon On the Calculator screen slide the screen to the right or left to switch between Advanced panel and Basic panel Tip Tap and hold the Calculator s display to open a menu where you can copy what you ve entered and access other tools Calendar Opening the Calendar Press the Calendar icon...

Страница 50: ...er in Reminders 9 Press Done On the calendar screen press an event to view its details Changing your calendar view On the calendar screen press the Menu key and then press Day Week Month or Today Displaying and synchronizing calendars Initially all calendars that you create or subscribe to in Google Calendar on the web are also displayed in Calendar on your phone You can select which calendars to ...

Страница 51: ...46 Documents To Go You can use this application suite to open Word Excel Powerpoint or PDF files Read the on screen instructions for detailed information ...

Страница 52: ...creen or in the Launcher press the Market icon and search for the applications you want to install 2 Press Install Installing applications not in the Market 1 On the home screen press the Menu key and then select Settings Applications 2 Check Unknown sources 3 Copy the application to the SD card and find the file from File manager 4 Press the file and complete the installation according to the wiz...

Страница 53: ...d complete the uninstall process according to the wizard Uninstall applications not in the Market 1 On the home screen press the Menu key and then select Settings Applications Manage applications 2 Scroll the list and press the application you want to uninstall ...

Страница 54: ...ntil the Edit text menu is displayed Press Input method and select an input option Tap the space where you write text to display the keyboard Press the Back key to hide the keyboard Android Keyboard Delete a character before the cursor Input emoticons Switch between lowercase and uppercase Change to symbol number mode Tap again to change back Select input options Insert space ...

Страница 55: ...ress the icon to switch among English Portuguese and Spanish Change to symbol number mode Tap again to change back Delete a character before the cursor Insert emoticons Insert space Switch between lowercase and uppercase ...

Страница 56: ...er the volume Close power draining programs when you do not need them Turn off the data service Care and maintenance Your device is a product of superior design and craftsmanship and should be treated with care The following suggestions will help you protect your warranty coverage Keep the device dry Precipitation humidity and all types of liquids or moisture can contain minerals that will corrode...

Страница 57: ...ircuit boards and fine mechanics Do not use harsh chemicals cleaning solvents or strong detergents to clean the device Do not paint the device Unauthorized antennas modifications or attachments could damage the device and may violate regulations governing radio devices Use chargers indoors Always create a backup of data you want to keep such as contacts and calendar notes To reset the device from ...

Страница 58: ... unable to repair or replace such Product Seller will refund the purchase price for such Product provided that the subject Product i is returned to a Seller authorized service center within the one year warranty period and ii is accompanied by a proof of purchase in the form of a bill of sale or receipted invoice which evidences that the subject Product is within the one year warranty period After...

Страница 59: ...NTY IF SAID ACCESSORIES CAUSE DAMAGE OR A DEFECT TO THE PHONE SELLER SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL PUNITIVE EXEMPLARY AGGRAVATED INCIDENTAL OR CONSEQUENTIAL DAMAGES EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES WHETHER FORESEEABLE OR UNFORESEEABLE OF ANY KIND WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS UNANTICIPATED BENEFITS OR RE...

Страница 60: ... TO MAKE ANY MODIFICATION OR ADDITION TO THIS WARRANTY IF SELLER CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty ...

Страница 61: ...ration it should not contain metal and should position the device the above stated distance from your body To transmit data files or messages this device requires a quality connection to the network In some cases transmission of data files or messages may be delayed until such a connection is available Ensure the above separation distance instructions are followed until the transmission is complet...

Страница 62: ...d potential interference with the medical device Persons who have such devices should Always keep the wireless device more than 15 3 centimeters 6 inches from the medical device when the wireless device is turned on Not carry the wireless device in a breast pocket Hold the wireless device to the ear opposite the medical device to minimize the potential for interference Turn the wireless device off...

Страница 63: ...rce Do not place objects including installed or portable wireless equipment in the area over the air bag or in the air bag deployment area If in vehicle wireless equipment is improperly installed and the air bag inflates serious injury could result Using your device while flying in aircraft is prohibited Switch off your device before boarding an aircraft The use of wireless telecom devices in an a...

Страница 64: ...cannot be guaranteed You should never rely solely on any wireless device for essential communications like medical emergencies To make an emergency call 1 If the device is not on switch it on Check for adequate signal strength Depending on your device you may also need to complete the following Remove certain call restrictions you have activated in your device 2 On the home screen press the icon t...

Страница 65: ...n all tested frequency bands The actual SAR level of an operating device can be below the maximum value because the device is designed to use only the power required to reach the network That amount changes depending on a number of factors such as how close you are to a network base station Use of device accessories and enhancements may result in different SAR values SAR values may vary depending ...

Страница 66: ...rmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate th...

Страница 67: ...less phones to assist hearing device users find phones that may be compatible with their hearing devices Not all phones have been rated Phones that are rated have the rating on their box or a label located on the box The ratings are not guarantees Results will vary depending on the user s hearing device and hearing loss If your hearing device happens to be vulnerable to interference you may not be...

Страница 68: ...l rating Hearing devices may also be rated Your hearing device manufacturer or hearing health professional may help you find this rating For more information about the FCC Hearing Aid Compatibility please go to http www fcc gov cgb dro ...

Страница 69: ... to the network Out of the service area Make sure you re in a network service area Calls keep dropping Weak network signal Move to where the signal is stronger Phone doesn t ring when I receive incoming calls Phone is set to Silent or minimum volume Enter Settings Sound to select a non silent mode or increase the ring volume Not connected to the network Check if the network connection is closed Pl...

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