18
Troubleshooting
Problem
Recommended Action
The
client
connected to
the
device
cannot access
the Internet.
Ensure that your (U)SIM card is available.
Change the location and find a place with
good signal.
Check the settings of the WAN connection
mode.
Contact your service provider and confirm
your APN settings.
The
client
cannot access
the Internet in
Internet Wi-Fi
mode.
Ensure that the WLAN device has already
been connected to the Internet.
Ensure that your device and the WLAN
device are in different subnets.
The
3G
Mobile
Hotspot
configuration
page
cannot
be visited.
Enter the correct address. The default
address
is
or
http://ufi.ztedevice.com.
Use only one network adapter in your PC.
Do not use any proxy server.