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4 FAQ & Answers 

When you meet the following problems in service, please refer to the following 
answers to solve it. If the problems still exist, please contact with your suppliers. 
 

Problem Description 

Possible Causes 

Problem Solving 

The system can not 
run the installation 
program 
automatically. 

The system 
configuration is not 
suitable for the auto run.

Open the visual disc of 
the modem program and 
start the autorun.exe. 
If you have installed the 
other version of 
installation program 
please uninstall it firstly. 

After the full 
installation, the 
system doesn’t install 
the driver program 
properly. 

The system 
configuration is not 
suitable for the auto run.

Please install the driver 
program manually. The 
driver program can be 
found in the installation 
address: C:\Program 
Files\MODEM MOBILE 
CONNECTION\drivers 

After the modem is 
plugged in, the UI 
program doesn’t run 
automatically. 

The system 
configuration is not 
proper. 

Please open the UI 
program manually. You 
can find it in the 
Windows Quick start 
menu or the shortcut on 
the desktop. 

After restarted the 
computer, there is no 
signal. 

1. The position of the 
USB Modem inner 
antenna is unfitting. 

1

Adjust the angle and 

position of the USB 
Modem. 

 

Содержание MF645

Страница 1: ...1 ZTE MF645 HSUPA USB Modem User Manual ...

Страница 2: ...re Installation 16 2 4 Run the Application Software 22 2 5 Hardware Uninstall 22 2 6 Software Uninstall 23 3 Functions Operation 26 3 1 Interface introduction 26 3 1 1 Main Interface 26 3 1 2 Description of Mini Icons 27 3 2 Connecting Internet 29 3 3 SMS 31 3 3 1 Read SMS 33 3 3 2 Create new message 33 3 3 3 The SMS box Operating Guide 36 3 4 Phonebook 37 3 5 Settings 39 3 5 1 Connection Settings...

Страница 3: ...3 3 5 5 Alert settings 46 3 6 Help 46 3 7 MicroSD card 48 4 FAQ Answers 49 ...

Страница 4: ...orts data and SMS services through the mobile phone network enabling you to communicate and entertain anytime and anywhere 1 2 Warning and Notice To the owner Some electronic devices are susceptible to electromagnetic interference sent by modem if inadequately shielded such as electronic system of vehicles Please consult the manufacturer of the device before using the modem if necessary Operating ...

Страница 5: ...ture device or establishment that can emit electromagnet wave Otherwise it may influence receiving signals The modem is non waterproof type please keep it dry and store in shady and cool place Don t use the modem immediately after a sudden temperature change In such case it will produce dew inside and outside the modem so don t use it until it becomes dry Take the modem carefully Don t lose bend o...

Страница 6: ...ween the SAR levels of various phones and at various positions they all meet the government requirement The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http www fcc gov oet fcc...

Страница 7: ...ceiver is connected Consult the dealer or an experienced radio TV technician for help Caution Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment 1 3 Applicability Scope ZTE MF645 HSDPA USB Modem supports the present mainstream types of laptops and desktop PCs such as HP IBM Toshiba Lenovo Dell Sony etc 1 4 System requirement...

Страница 8: ...0 850MHz Transmission HSUPA 2 0Mbps UL HSDPA 7 2Mbps DL Temperature Storage 20 C 60 C Operation 10 C 55 C Dimension 93mm 28 8mm 12 9mm MicroSD Capability Support up to 8 G MicroSD 1 7 LED indications In the USB Modem there is a multi colour LED light which shows the status of the modem using different colours and flash signalling In this table below an explanation is given of all different situati...

Страница 9: ...9 Blue flash Connected to the UMTS network Cyan normal HSDPA in use ...

Страница 10: ...llation 2 1 Outline and Part Introduction 1 SIM USIM Card Slot 2 Exposed Digital TV Antenna 3 Indicator 4 Modem Cap 5 USB Port 6 MicroSD Card Slot 7 External antenna port 1 6 5 4 3 2 7 Exposed Digital TV Antenna ...

Страница 11: ...erly After a few seconds there will show the following installation interface if the laptop and desktop PC supports automatic installation If the laptop and desktop PC doesn t support automatic installation start the installation program by run the AutoRun exe from the CD ROM The following installation interface will show how to start installation 1 Strongly recommend you to exit other Windows pro...

Страница 12: ...12 2 Read the agreement carefully If you agree choose I accept the terms of the license agreement and then click Next ...

Страница 13: ...3 Select the folder that you want to install the software and you can select a different path by clicking Change then click Next 4 The MF645 modem manager software MODEM Mobile Connection begins to install ...

Страница 14: ...14 5 The system show the installation progress wait a minute until the following screen appears ...

Страница 15: ...e computer to avoid the damage to your modem If you have problems with installation after the upper operation please contact your service provider or ZTE After the installation select Start Programs MODEM Mobile Connection you can see MODEM Mobile Connection and Uninstall There will be a Shortcut icon on the desktop just as follows ...

Страница 16: ...s a subscriber To install SIM USIM card z Remove the modem cap then the USB connector is visible z Pull out the plastic socket above the USB connector and you can hear a click when the SIM USIM card gets unlocked Note Do not pull the socket rudely Otherwise the socket will get damaged z Insert the SIM USIM card into the socket here make sure that the cut corners of the card orientated as shown in ...

Страница 17: ...17 z Insert the plastic socket into the modem You can hear a click when the SIM USIM card locks into place ...

Страница 18: ...18 To Remove the SIM USIM card from the USB modem z Remove the USB cap z Pull out the plastic socket slightly and you can hear a click when the SIM USIM card gets unlocked ...

Страница 19: ...19 z Pull the SIM USIM card out of the card socket ...

Страница 20: ...ket into the modem 2 Install memory card You can use a compatible MicroSD card to save more data Only MicroSD card is supported by the modem and do not insert other memory card into the modem z Open the MicroSD card cover ...

Страница 21: ...21 z Insert the MicroSD card into the slot Make sure the metal contact of the memory card orientated as shown in the following picture z Close the MicroSD card slot cover ...

Страница 22: ...d properly z After a few seconds the installation program will start automatically 2 4 Run the Application Software After the modem is correctly connected click Start Programs MODEM Mobile Connecton MODEM Mobile Connection on the laptop and desktop PC to run the application software Or double click the shortcut icon to run the following application software After modem is initialized main interfac...

Страница 23: ...t Safely remove USB Mass Storage Device which is relevant to the MicroSD card 3 Pull out the USB modem directly if you want to disconnect the modem from the laptop and desktop PC 2 6 Software Uninstall 1 Close the application program before you uninstall the software 2 Click Start Programs MODEM Mobile Connection Uninstall on the laptop or desktop PC 3 Click Yes to confirm the removal of MODEM Mob...

Страница 24: ...to remove Modem device from PC and click Yes to start to uninstall MODEM Mobile Connection The following interface indicates the uninstalling progress 5 Click Finish to complete uninstalling of MODEM Mobile Connection ...

Страница 25: ...25 ...

Страница 26: ...ea There are six function button icons Internet Connect to the Internet SMS Send SMS and read SMS Phonebook Save and view the different information of the contact list Settings Set normal relative information for the modem TV Enhance Watch TV via DVB H DVB T Help View the help information of MF645 Function button area System information area User area ...

Страница 27: ...as been inserted into the computer Indicates insert status of the modem Red means it has not been inserted into the computer Indicates insert status of the modem Yellow means it has been inserted into the computer but in offline status Indicates insert status of the SIM USIM card to the modem Green means the card has been inserted Indicates insert status of the SIM USIM card to the modem Red means...

Страница 28: ...escription The USB Modem has been inserted into the computer The USB Modem not been inserted into the computer The USB Modem is offline SIM USIM card has not been inserted No network signal There is a new message The USB Modem is ready to connect to Internet The USB Modem is connected to Internet 2 The uses of Tray Icons Right click the tray icon the following menu will appear Device Offline Devic...

Страница 29: ...ting Internet You can browse web pages after you have accessed to Internet with the help of modem you can also receive SMS when surfing in the Internet 1 Connect to Internet Click the Internet icon Then the system will ask you Connect Click Connect button to connect to internet When connected it will show State connected to and it will show data amount connected time and so on Then you can access ...

Страница 30: ...onnecting Note The modem has the function of locking the SIM USIM card If you use the SIM USIM card provided by the other network provider maybe you can t connect to the network If you have any problem you can consult your network provider for further information 2 Internet connection records Click to check the log of Internet connection history ...

Страница 31: ...setup the correct SMS center number Refer to section 3 5 4 Messages settings Click the SMS icon to switch to the SMS interface and it will show the number of SMS in the inbox outbox and draft box You can click icons of InBox OutBox DraftBox and New Message to enter relative interface ...

Страница 32: ...or example Message in InBox PC 0 Item s U SIM Card 16 Item s means The PC side has 0 short messages and there are 16 short messages in the Inbox of the SIM card SIM Card capability means the SIM card can hold 20 short messages Different SIM USIM cards will have different capacities For more information please consult your supplier It will show the capacity automatically in usage like the above 20 ...

Страница 33: ...m information area to read the SMS saved in the box You can use the buttons under the menu to execute reading replying forwarding move delete saving numbers functions and so on 3 3 2 Create new message Click New Message button to input the recipient s number and content ...

Страница 34: ...oup records The recipient s amount can be one or more Please use to separate recipients The SMS content can include 140 individual English characters including English symbols On the interface there will show total characters Click Send the prompt screen will appear on the interface just as follows ...

Страница 35: ...d into outbox automatically If it is not sent successfully it will be saved to the draft box automatically Sending SMS while browsing the web When surfing the Internet if your network supports you can send short messages Click SMS button icon enter the short message interface to send short messages normally ...

Страница 36: ...short message to other recipients Move Change the saved position at PC side or USIM SIM card of short messages to another position at USM SIM card or PC side When the modem receives new short messages it will receive them by the USIM SIM card and save them at the PC side Delete Delete the selected short messages Save Save the send part number obtained from the message to phonebook Cancel Return to...

Страница 37: ... USIM SIM card side while new message can not be saved 3 4 Phonebook Click the Phonebook icon to switch to the phonebook interface the phonebook information can be saved in the PC or SIM USIM card and you can choose the saved position Each record includes contact name mobile phone number family phone number office phone number email and the group name which it belongs to 1 New Contact Left click N...

Страница 38: ...st and drag them to the right group item if you want to add contacts to a group 3 Other buttons Description If any contact is selected you can carry out the following steps View View the selected contact s information Delete Delete contacts or groups SMS Send messages to the mobile phone numbers in the records Save as Save the detail information of the selected contacts to a TXT file on local driv...

Страница 39: ...ings Note All the necessary settings are preset by default There is no need to change such settings if you want to change these settings please consult with your service provider 3 5 1 Connection Settings To ensure that the modem can connect the Internet properly you should configure the connection information first 1 Button description Add Add new configuration file Delete Delete the selected con...

Страница 40: ...2 Add new Configuration file Click Add button to add new connection information to the system The Config File screen will pop up The configuration information includes Config Filename Dial Number User name Password APN DNS and PDP address If network supports Obtain APN DNS server PDP address automatically the modem can obtain the assigned IP information automatically If network does not support it...

Страница 41: ...41 3 5 2 Security Settings 1 Enable the PIN Code z Select the PIN enable check box z Click Apply button z Enter PIN code and click OK ...

Страница 42: ... to enable the PIN code z Click Change PIN button z Enter the old PIN code z Enter the new PIN code twice z Click OK 3 Backup Phonebook and SMS You can backup your Phonebook and SMS manually into the PC side z Click Backup button z Select the backup location in your PC z Click Save If you want to update your Phonebook and SMS you can click Resume ...

Страница 43: ...tomatically by the user s selected rules and the network status Manual You can select the network manually z Select Manual z Click Apply button z Select a proper network after the supplier list is shown in the window Note The network you can use is shown after icon z Click Select button ...

Страница 44: ...44 2 Select the Network Mode Automatic The system selects the network automatically ...

Страница 45: ...alidity period Set the time limit for saving SMS in the network side This function needs network supports In option 12 hours A day A week The longest period Standard setting is the longest period permitted by the network Location of Saving New SMS Select Default to save new SMS in the place set by network Select U SIM Card to save it in SIM USIM card select PC to save it in your PC Delivery Report...

Страница 46: ...ou cannot hear a corresponding alert 3 6 Watching TV You MF645 USB modem enables TV reception via DVB H DVB T After initiating the supplied TV software you can search for the DVB H DVB T signal and receive the encrypted channels on your PC You need to have an active contractual relationship and your service provider must activate DVB H DVB T In case you have any problem with DVB H DVB T please con...

Страница 47: ...tton to watch the previous program Play Click Play button to watch TV Next Click Next button to watch the next program Pause Click Pause button to pause Full Screen Click Full Screen button to display the full screen Volume Adjust volume There are 6 stages from mute to the highest Note This function needs local network support Please consult your service ...

Страница 48: ... you can get the USB Modem information about function introductions installation and usage guide visions and published date of application software and hardware etc 3 8 MicroSD card When you use microSD card in the modem the system will display the MicroSD card as a removable disk You can use it freely It is convenient for you to check the contents in your MicroSD card ...

Страница 49: ...ninstall it firstly After the full installation the system doesn t install the driver program properly The system configuration is not suitable for the auto run Please install the driver program manually The driver program can be found in the installation address C Program Files MODEM MOBILE CONNECTION drivers After the modem is plugged in the UI program doesn t run automatically The system config...

Страница 50: ...llation program first then insert the modem If you use the WinXP operating system install the drivers according to the Windows indication information to operate 2 The modem isn t inserted well 2 Restart the computer or insert the modem again 3 The SIM USIM card isn t inserted well such as inserted in reverse 3 Insert the SIM USIM card correctly again Make sure the metal contact side should be inse...

Страница 51: ...n the Config file 4 The modem data is error 4 It is perhaps the GPRS or WCDMA network problem and please contact with the local supplier in time 5 The network type selected by manual is wrong 5 Select the correct network type according to the type of the SIM USIM card Connected to the Internet but it cannot open any website page 1 After connection there is no data transfer which resulted that you ...

Страница 52: ...em completely 4 You have connected to other APN which cannot connect to the Internet 4 Consult the shop or ZTE The Modem cannot connect to the Internet in other places Your USB Modem is not permitted to roam in your network Connect with the shop or ZTE No warning tone No audio card is fixed in computer or the volume is too small Check the audio card and adjust the volume properly My MicroSD card c...

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