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45

4 FAQ & Answers 

When you meet the following problems in service, please refer 

to the following answers to solve it. If the problems still exist, 

please contact with your service supplier. 

 

Problem 

Description 

Possible Causes

Problem Solving

The system can 

not run the 

installation 

program 

automatically. 

The system 

configuration is not 

suitable for the auto 

run. 

Open the visual 

disc of the modem 

program and start 

the autorun.exe. 

If you have installed 

the other version of 

installation program 

please uninstall it 

firstly. 

After the full 

installation, the 

system doesn’t 

install the driver 

program properly. 

The system 

configuration is not 

suitable for the auto 

run. 

Please install the 

driver program 

manually. The 

driver program can 

be found in the 

installation location: 

C:\Program Files\

 

MODEM Mobile 

Connection\drivers 

The ZTE 

application 

software can not 

run normally 

The configurations 

have some errors. 

Run the installation 

again. Select 

Modify or Repair

 

to 

correct the errors.   

Содержание MF633

Страница 1: ...ZTE USB Modem User Manual ...

Страница 2: ...4 Run the Application Software 15 2 5 Hardware Uninstall 16 2 6 Software Uninstall 17 3 Functions Operation 19 3 1 Interface introduction 19 3 1 1 Main Interface 19 3 1 2 Description of Mini Icons 22 3 2 Connecting Internet 23 3 3 SMS 26 3 3 1 Read Short Message 28 3 3 2 Create new message 28 3 3 3 Operating Guide 30 3 4 PhoneBook 32 3 4 1 Creating a new contact 33 3 4 2 Modifying contacts 34 3 4 ...

Страница 3: ...3 3 5 Settings 35 3 5 1 Connection Settings 36 3 5 2 Security Settings 38 3 5 3 Network Settings 39 3 5 4 Message Settings 41 3 5 5 Alert settings 43 3 6 MicroSD card 43 3 7 Help 44 4 FAQ Answers 45 ...

Страница 4: ...nnecting to a laptop or a desktop PC it integrates the functionality of a modem and a mobile phone SMS and combines mobile communication with Internet perfectly It supports data and SMS services through the mobile phone network enabling you to communicate anytime and anywhere 1 2 Warning and Notice To the owner Some electronic devices are susceptible to electromagnetic interference sent by modem i...

Страница 5: ...ls Avoid using the modem near metallic structure device or establishment that can emit electromagnet wave Otherwise it may influence receiving signals The modem is non waterproof type please keep it dry and store in shady and cool place Don t use the modem immediately after a sudden temperature change In such case it will produce dew inside and outside the modem so don t use it until it becomes dr...

Страница 6: ...odel device as reported to the FCC when worn on the body as described in this user guide is 1 17 W kg Body worn measurements differ among device models depending upon available enhancements and FCC requirements While there may be differences between the SAR levels of various devices and at various positions they all meet the government requirement The FCC has granted an Equipment Authorization for...

Страница 7: ... cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or re...

Страница 8: ...Vista Configuration Recommended CPU 1GHz Pentium or above Hard Disk 50M or above RAM 512M or above The performance of the modem may be influenced if configuration is under the recommended requirement 1 6 Functions Functions SMS service data service applied management data concurrence support MicroSD card etc 1 7 Specification Interface Type USB2 0 Systems supported Supports most types of laptop an...

Страница 9: ...rent support MicroSD card etc Network Standards HSPA UMTS EDGE GPRS GSM Transmission speed Max HSUPA 2 0Mbps UL HSDPA 7 2Mbps DL Temperature Storage 20 C 60 C Operation 10 C 55 C Dimension 85 mm 25 mm 9 6 mm Weight About 30g T Flash capability Support up to 4GB MicroSD card ...

Страница 10: ...ay be different 1 USB Connector 2 Indicator 3 Back Cover 4 MicroSD card slot 5 SIM USIM card slot 2 2 Hardware Installation Note Before the hardware installation please make sure that your U SIM supports data service GPRS EDGE UMTS or HSPA etc If you have questions on this please consult your service supplier 1 Slide the back cover and remove it ...

Страница 11: ...llowing picture 3 Insert the MicroSD card into the MicroSD card slot Note Only MicroSD card is supported by the modem and do not use other memory card in the modem Insert the MicroSD card into the memory card slot if you want to use it Make sure the metal contact side of the memory card facing downwards shown as the following picture 4 Close the back cover ...

Страница 12: ...on The system will automatically detect and recognize the new hardware and display the new icon in the desktop status bar indicating that the computer and the USB Modem have been connected properly After a few seconds there will show the following installation interface Note If the system does not launch installation automatically you can run the installation program in path of My Computer ZTEMODE...

Страница 13: ...13 z Recommend you to exit other programs and then click Next z Read the agreement carefully If you agree choose I accept the terms of the license agreement and then click Next ...

Страница 14: ...14 z Select the folder that you want to install the software by pressing Change and then click Next z The system show the installation progress wait a minute and the following screen will show up ...

Страница 15: ...tart Programs and there will be a MODEM Mobile Connection program group which includes MODEM Mobile Connection and Uninstall There will be a Shortcut icon like below on the desktop 2 4 Run the Application Software After the modem is correctly connected click the Start Programs MODEM Mobile Connection MODEM Mobile Connection menu on the laptop or desktop PC to run the application software ...

Страница 16: ...he procedure below z Firstly click the close button on the menu and then click OK to close the software z Then remove your USB Modem safely When you use a MicroSD card in the modem z Please left click the icon in the Windows system tray bar Then a menu will popup and indicates the USB devices list as below z Select Safely remove the USB disk which is relevant to the MicroSD card z Pull out the USB...

Страница 17: ...se the application program before the software uninstalls z Click Start Programs MODEM Mobile Connection Uninstall menu on the laptop or desktop PC z Click Yes according to the indication then the system begins to uninstall programs ...

Страница 18: ...18 z Click Finish to complete the application software uninstall ...

Страница 19: ... Modem software is shown as the following The whole interface is divided into three parts Related functions can be executed by operation in the related areas 1 Function button area There will show various function button icons Select different function button and it will carry out corresponding operation ...

Страница 20: ...different kinds of tips Icon Explanations The icon indicates the network signal intensity There are 6 stages from none to the strongest The icon indicates there are new SMS at present The icon indicates the current status of Internet connection is not connected The icon indicates the current status of Internet connection is already connected Letter P means supporting packet switch P service letter...

Страница 21: ...e icon indicates insert status of the SIM USIM card to the modem Green means the card has been inserted The icon indicates insert status of the SIM USIM card to the modem Red means it has not been inserted The icon indicates the current network type i e EDGE or GPRS HSDPA HSUPA service Name of the current service provider View related information for your internet operation such as user name start...

Страница 22: ...he system icons will display on the taskbar Double click the icon to resize the display 1 Taskbar Icons Description The USB Modem has been inserted into the computer The USB Modem is not inserted into the computer The USB Modem is offline UIM SIM card is not inserted No network signal There is a new message The USB Modem is ready to connect to Internet The Internet is already connected 2 The uses ...

Страница 23: ... not change any software settings in the laptop or desktop PC Help Enter the USB modem software help About View the information of the application software and hardware versions Exit Close the software and stop the modem from working 3 2 Connecting Internet You can browse web pages after you have accessed to Internet with the help of modem you can also receive SMS when surfing in the Internet 1 Co...

Страница 24: ...d there is a status bar in the bottom of the user area which shows State connected to and the user area will show data amount connected time and so on Then you can access Internet and receive email etc through network ...

Страница 25: ...u can click Disconnect to stop the connection when the Connect button becomes Disconnect button 2 Internet connection records Click Internet connection records to check the log of Internet connection history ...

Страница 26: ...correct Short Message center number Refer to section 3 5 4 Message Settings Click the Short Message icon to switch to the SMS interface and it will show the number of messages in the inbox outbox and draftbox The user can click icons of Inbox Outbox Draftbox and New Message to enter relative interface ...

Страница 27: ...ample Message in Inbox PC 1 Item s U SIM Card 4 Item s means The PC side has one short message and there are four short messages in the Inbox of the SIM card U SIM Card capability 40Item s means the SIM card can hold 40 short messages Different SIM USIM cards will have different capacities The modem will show the capacity automatically in usage like the above 40 For more information please contact...

Страница 28: ...k new message icon on the system taskbar to read the SMS saved in the box You can use the buttons under the menu to execute reading forwarding deleting saving contact functions and so on 3 3 2 Create new message Click New Message and input the recipient s number and message content ...

Страница 29: ...group records The recipient s amount can be one or more Please use to separate recipients The SMS content can include 160 individual English characters including English symbols There will show total characters on the interface Click Send the prompt screen like bellow will appear on the interface ...

Страница 30: ...e saved to the draft box automatically Send SMS while browse the web When surfing the Internet if your network supports you can send short messages at the same time Click Short Message button icon enter the short message interface to send short messages normally 3 3 3 Operating Guide Enter any of the Inbox Outbox Draftbox to execute the following functions ...

Страница 31: ... Forward Send the short message to other recipients Can not be executed in DraftBox Move Change the saving location of short messages between PC or USIM SIM card Can not be executed in DraftBox Delete Delete the selected short messages Save Save sender s number into the phonebook Cancel Return to the SMS interface Make use of Ctrl or Shift key and click to choose several messages to execute simult...

Страница 32: ...cate the inbox is full and prompt user to clear the inbox at USIM SIM card side 3 4 PhoneBook Click the PhoneBook icon to access to the phonebook window the phonebook information can be saved in the PC or SIM USIM card and you can choose the save position Each record includes contact name mobile phone number home phone number office phone number email and the group name which it belongs to ...

Страница 33: ...3 3 4 1 Creating a new contact 1 Click New New Contact 2 Select Save position to decide where you want to save your contact PC or U SIM card 3 Input the name phone number Email address etc Then click OK ...

Страница 34: ...odifying contacts 1 Select a contact and then double click it or click Edit 2 After the modification click OK 3 4 3 Deleting contacts 1 Select one or more contacts and then click Delete 2 At the prompt click Yes ...

Страница 35: ...Yes to send the SMS 3 4 5 Searching for a contact 1 Enter the search conditions in the search condition blank 2 Click Search to begin searching 3 The searching results will display in the contacts window 3 5 Settings Click Settings icon to switch to the settings interface It includes Connection settings Security settings Network settings Message settings and Alert settings Note all the necessary s...

Страница 36: ... you should configure the connection information first 1 Button description Add Add new configuration file Delete Delete the selected configuration file Edit Edit the selected configuration file Set default Select one configuration file from the list and set it as the current using files ...

Страница 37: ...N DNS and PDP address If network supports Obtain server address automatically the modem can obtain the assigned IP information automatically If network does not support it you should input the proper address manually Please consult the network supplier of SIM USIM card for all above information The configuration information may be various according to the different network suppliers and network ty...

Страница 38: ...elected please enter PIN code to use the modem and you can click Change PIN to modify the number 2 Backup Phonebook Internet connection records and SMS of PC Click Backup to backup the Phonebook SMS and Internet connection records in PC Click Resume to restore the backup data ...

Страница 39: ...ically by the user s selected rules and the network status Manual The network is selected by users themselves 2 Network Mode Select Automatic The system will search valid network automatically UMTS Only The system will only search UMTS network GSM Only The system will only search GSM network ...

Страница 40: ...the Manual is selected click the Apply button pop up the following window Wait a minute the supplier list will show in the window and the suppliers with the blue or green icon can be selected Select a proper network to connect ...

Страница 41: ...41 Select the network that the supplier is utilized to serve your USIM SIM and press Select to attach the network 3 5 4 Message Settings ...

Страница 42: ...ng SMS in the network side This function needs network supports In option 12 hours A day A week The longest period The default setting is the longest period permitted by the network Location of Saving New SMS Select Default to save in location set by network Select U SIM Card to save in USIM SIM card select PC to save in laptop or desktop PC Delivery Report Set as Turn On or Turn Off When it is se...

Страница 43: ...C side The audio file supports MP3 WAV WMA and MIDI format If you select Mute you cannot hear corresponding alert 3 6 MicroSD card If you use MicroSD card in your modem your computer will display a removable disk related to the MicroSD card You can use this disk freely as you want If you want to pull out the modem please uninstall the ...

Страница 44: ...re details please refer to section Hardware Uninstall 3 7 Help Click Help icon and switch to the help interface Under the help topic you can get the USB Modem information about function introductions installation and usage guide etc ...

Страница 45: ...e modem program and start the autorun exe If you have installed the other version of installation program please uninstall it firstly After the full installation the system doesn t install the driver program properly The system configuration is not suitable for the auto run Please install the driver program manually The driver program can be found in the installation location C Program Files MODEM...

Страница 46: ...is unfitting 1 Adjust the angle and position of the USB Modem 2 You are in the place where no GSM GPRS EDGE UMTS HSPA network covered such as underground parking lot tunnel etc 2 Change to the places where the signal is in good condition When the USB Modem has been plugged in computer cannot find the USB Modem 1 The installation programs of the USB Modem haven t been installed properly 1 Run the i...

Страница 47: ...orrect number Then configure the right number in Message settings 2 The network is busy 2 Try later Date connection failed 1 You are in the place where no GSM GPRS EDGE UMTS HSPA network covered such as underground parking lot tunnel etc 1 Change to the place where there is good signal 2 The network at this time in this place is busy now 2 Try later 3 The APN in the configuration files is error 3 ...

Страница 48: ...ual is wrong 5 Select the correct network according to the type of the USIM SIM card Connected to the Internet but it cannot open any website page 1 After connection there is no data transfer which resulted that you can not open web pages 1 Check that the APN in the Configuration files is correct or not 2 The IE browser gets problems 2 If the IE gets problems upgrade to the new version or reinstal...

Страница 49: ...system completely 4 You have connected to other APN which cannot connect to the Internet 4 Contact with your service supplier for help The Modem can not connect to the Internet in other places Your USB Modem is not permitted to roam in your network Contact with your service supplier for help No warning tone 1 No audio card is fixed in computer or the volume is too small 1 Check the audio card and ...

Страница 50: ... Description Possible Causes Problem Solving My MicroSD card can not read or not found Check the MicroSD card capacity the maximum supported capacity is 4GB Use another MicroSD card with a maximum capacity of 4GB ...

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