MF626i User Manual v1.0 Page 14 of 20
Troubleshooting
If you have any problems with your connection or modem please
consult the manual and check this section. If the problem still
exists contact your service provider or check our website for
more details at www.zte.com.au
Problem
Possible
Causes
Suggested Solution
The user
interface doesn’t
start after the
modem is
plugged in.
PC configuration
is not correct.
(No autorun)
Start the program
manually by going
Start
→
Program Files
or use the shortcut on
the desktop.
The antenna is at
the wrong angle
or position.
Adjust the angle and
position of the USB
modem.
You have no
network
coverage.
Try moving location
until you get good
reception.
The modem has
no signal.
SIM card requires
a PIN number
Remove your SIM.
Insert into a mobile
handset and unlock the
PIN function.
