13
Symptoms
Possible Problems/ Solutions
please disconnect this first.
After dialing the last digit I hear nothing /silence.
When you have finished dialing you can press the # key
or wait 4~8 seconds to connect the call.
Internet Related Problems
Symptoms
Possible Problems/ Solutions
I cannot access the Internet at all.
Please check your configuration settings.
Please wait 1~2 minutes for the router to initialize.
Check your service indicators.
The download or upload speed is very slow.
The speed is dependent on signal strength. Check your
signal strength and network type.
I cannot visit the Configuration Page.
Enter the correct address. The default address is
http://192.168.0.1
.
Only use one network adapter in your PC.
Do not use any proxy server.
I cannot establish the Wi-Fi connection between my device
and the client.
Make sure the Wi-Fi function is active.
Refresh network list and select the correct SSID.
Check the IP address to make sure your client can
obtain an IP address automatically in the Internet
protocol (TCP/IP) properties.
Type the correct network key (Wi-Fi password)
when you connect to the device.
Others
Symptoms
Possible Problems/ Solutions
The 3G/4G signal indicator is always blinking or does not
light.
This indicates poor reception. Try moving the
device to another location near the window.
About the password
For the Wi-Fi connection password, please check
