9
Support Information and Warranty
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For Warranty Service in the event of a fault please call COMCEL.
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Please do not call the warranty service line for general support enquiries.
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All calls for PIN number enquiries, Network problems, COMCEL account information,
Web Access, Account and Billing Information, USIM card registration and general
enquiries should be directed to COMCEL.
Warranty Information
The warranty does not apply to defects or errors in the product caused by:
(a) Reasonable
abrasion
(b) Misuse including mishandling, physical damage, improper installation, unauthorized
disassembly of the product
(c) Water or any other liquid damage
(d) Any unauthorized repair or modification
(e) Power surges, lightning damage, fire, flood or other events outside ZTE’s reasonable
control
(f) Use of the product with any unauthorized third party products such as generic chargers
(g) Any other cause beyond the range of normal usage for products.
The End User shall have no right to reject, return, or receive a refund for any product from
ZTE under the above-mentioned situations.