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Troubleshooting
Please check the manual thoroughly before contacting your service provider.
Symptom Resolution
“Enter PIN code” is shown
Input the correct PIN number. See
Settings
-
Security.
”
No USIM detected” is shown
Check you have inserted a valid USIM card. See
Installing the USIM Card
.
”Enter the unlock code” is shown
Enter the unlock code. Default is 0000. See
Settings
,
Security.
(No) key tone when pressing keys
Check the
Keytones
settings in the current
profile
.
No incoming ring tone
Check the
ring
tone
and
ringing
volume
settings in the
profile.
No alarm tone
Check the
profile
setting (silent) and the alarm ring setting.
A phone number cannot be dialed
Check whether any call restrictions are set. See
Call
Barring
.
Short message cannot be sent
Check the SMS centre setting in the
SMS
-
Settings
menu. Restore defaults.
The battery discharges quickly
The battery life is expired. Purchase a new battery from your dealer.
The handset gets very warm.
It is normal for phone to get warm during long calls, when using the browser
and when charging the battery.