83
Problem
Possible causes
Possible solution
Cannot
answer
incoming
calls
You have activated the
Call barring
feature.
Go to
Settings >
Device > Call
settings > Carrier
Settings > Call Barring
Settings
, and then
select
Deactive All
.
You cannot
make
outgoing
calls.
You have activated the
Call barring
feature.
Go to
Settings >
Device > Call
settings > Carrier
Settings > Call Barring
Settings
, and then
select
Deactive All
.
You have activated the
Fixed dial numbers
feature.
Go to
Settings >
Device > Call
settings > Carrier
Settings > Fixed
Dialing Numbers
and
disable it.
PIN Code
blocked
You have entered an
incorrect PIN code three
consecutive times.
Contact your service
provider. If the service
provider provides the
micro-
SIM card‟s PUK
code, use the PUK code
to unlock the micro-SIM
card.