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Troubleshooting
If you encounter problems while using the phone, or if it performs
abnormally, you can refer to the chart below. If your particular
problem cannot be resolved using the information in the chart,
contact the dealer where you purchased the phone.
Problem
Possible Causes
Possible Solution
Poor
reception
The network signal is too
weak at your current
location (for example, in a
basement or near a tall
building) because
wireless transmissions
cannot effectively reach
it.
Move to a location where
the network signal can be
properly received.
The network is busy at
the current time (for
example, during peak
times, there may be too
much network traffic to
handle additional calls).
Avoid using the phone at
such times, or try again
after waiting a short time.
You are too far away from
a base station for your
service provider.
You can request a service
area map from your
service provider.
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