Troubleshooting
Below are some basic troubleshooting
scenarios for the device. Please contact
support from the place of purchase if you are
unable to resolve any issues with the device.
Problem
Possible issue
Solution
U
nit does
not
respond.
1
、
Low battery
power.
2
、
Unit is not turned
on.
1. Charge the device
for at least 15 minutes.
2. Check if the switch
selected to the “ON”
position.
Keyboard
cannot
establish a
connection
to the
receiver.
1
、
The receiver may
not be inserted
correctly.
2
、
Possible wireless
interference with
another device.
1
、
Disconnect and
reconnect the receiver to
the USB port.
2
、
Change the channel
of the device by
pressing and holding the
Fn+ F1 key for 10
seconds and let the unit
reconnect.
The mouse
pointer
moves
erratically
and/or
unresponsi
ve.
1
、
Device may not
be within optimal
range of the
receiver
2
、
Low battery
power.
1
、
Bring the unit closer to
the receiver.
2
、
Charge the device for
at least 15 minutes.
The unit
does not
charge.
1
、
Defective battery.
2
、
Check
connections.
1
、
Contact your local
dealer for replacements.
2
、
Verify if the device is
securely connected to
the charger.
Содержание ZW-52008
Страница 1: ...Air Mouse keyboard User s Manual Ver ZW 52008...
Страница 5: ...Introduction Product overview...