Step 3: Install the Modem on Your Computer or 3G Router, and Make an Internet Connection
If you are using the modem with a computer, please go to the appropriate section for Windows or Macintosh computers.
If you are using the modem with a 3G router, simply plug the modem into the USB port of the router. Then power up the router. If the router is compatible
with the modem, it should work automatically. The modem's light will stay green when it's online.
Zoom has 3G routers that let you share your 3G USB modem connection with Wi-Fi
®
compatible computers, phones, and other products. For more
information, please see
Installing and connecting on Windows 7, Vista, XP, and 2000
a
Power on your computer. Then plug the modem into a USB port on your computer.
Windows 7 / Vista users:
If the
AutoPlay
dialog opens, click
Run Setup.exe
. If the
User Account Control
dialog opens, click
Allow
or
Yes
.
Note:
If you have installed a MicroSD card a
Removable Disk
dialog box appears. You may close this box while you are installing your
modem.
b
The setup will now install the driver. When it is complete the
Zoom 3G+ Modem
software
will open on the screen.
c
Click the
Connect
icon
(the earth in the center of the screen).
d
When the Internet connection is active the text under the earth changes to
Connected
, and the
Browser
window opens on the Desktop. You may
launch your default browser from this window by clicking on the icon in the middle of the screen.
If the modem failed to connect, you should try the different profiles that are stored on your SIM card. To change the profile, click on
Settings
then
Profile
. Select the next profile in the list and click on
Set as Default
. Click the
X
in the upper right corner of the profile box to close it. Now click the
Connect
icon. If it still fails to connect repeat this step until you have tried all the profiles listed on the
Profile
page.
If you are still unable to connect to the Internet please go to
Troubleshooting the Connection for Windows and Macintosh Computers.
Installing and connecting on Mac OS X 10.4.9 and higher
a
Plug the modem into an available USB port on your computer. A
Zoom 3G+ Modem
folder with a disk icon
appears on the desktop.
b
Open the
Zoom 3G+ Modem
folder, and then double-click the
MAC
folder.
c
Double click the
3G+ Modem.pkg
icon.
d
Close the
Modem
folder.
e
On the
Install 3G+ Modem
window, click
Continue
and follow the installation prompts.
f
If prompted for a
Password
, use the password that you used to create your Mac user account.
g
The setup will now install the driver. When it is complete the
Zoom 3G+ Modem
software
will open on the screen.
h
On the
Zoom 3G+ Modem
's main window, click the
Connect
icon
i
When the Internet connection is active the text under the earth changes to
Connected
, and the
Browser
window opens on the Desktop. You may
launch your default browser from this window by clicking on the icon in the middle of the screen.
If the modem failed to connect, you should try the different profiles that are stored on your SIM card. To change the profile, click on
Settings
then
Profile
. Select the next profile in the list and click on
Set as Default
. Click the
X
in the upper right corner of the profile box to close it. Now click
the
Connect
icon. If it still fails to connect repeat this step until you have tried all the profiles listed on the
Profile
page.
If you are still unable to connect to the Internet please go to
Troubleshooting the Connection for Windows and Macintosh Computers
.
Tip
: Open the Mac OS X
Applications
folder and double-click the
Zoom 3G+ Modem
icon. Drag the icon to the Dock for future use.
Troubleshooting the connection for Windows and Macintosh computers
¾
Try moving the modem to a different location, such as closer to a window to improve the signal strength.
¾
Change the profile automatically selected on your sim. To do this click on
Settings
then
Profile
. Select the next profile in the list and click on
Set as
Default
. Click the
X
in the upper right corner of the profile box to close it. Now click
the Connect
icon. If it still fails to connect repeat this step until
you have tried all the profiles listed on the
Profile
page.
•
If no profile is listed on the
Profile
page
you will need to manually enter one.
Click
Add
, then enter a
Profile Name
. Next enter the
APN
,
Username
,
Password
, and
Access Number
. Please look for the information in the SIM card packaging or if necessary ask your service
provider.
