30
56K Faxmodem Owner’s Manual
Chapter 3 Problems and
Solutions
If your modem is not working, please read this chapter
and the communications software documentation care-
fully.
For installation problems, see Chapter 1, Installation.
This chapter covers four categories: general trouble-
shooting, echo troubleshooting, dial troubleshooting, and
on-line troubleshooting.
For help with this problem…
See
page…
Your modem seems to install under Windows 95,
but Windows later can’t find it.
31
You have two faxmodems installed and neither of
them works.
31
The software can’t find the modem and the
modem does not respond to AT commands.
31
The modem takes too long to hang up at the end
of a call.
32
The modem fails to execute an AT command line.
32
No response appears after executing a
command.
32
You receive an ERROR response.
33
You encounter other communications problems.
33
The modem speaker volume is too high or too
low.
33
Each character appears twice on the screen or
no characters appear at all during data mode.
34
The modem does not automatically dial a call
when you send a Dial command line.
34
The modem can connect to some modems, but not
to others.
35
The modem disconnects while communicating
with a remote system.
37
The modem does not make a data connection.
37
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