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Zoom Cable Modem User’s Manual
Problem: The cable modem’s SYNC light blinks for 5 min-
utes, goes off, comes on again, and repeats.
Solution:
Make sure the connection is secure.
Check with your cable service provider to make sure
that high speed access is available and running.
In rare instances, the cable signal may be weak or
noisy. Be sure the modem is attached to one of the
ports on the first splitter after the cable enters your
home or office. Refer to the following diagram or
contact your cable provider.
C able
M odem
C om puter
TV #1
TV #2
2:1
Splitter
2:1
Splitter
C able
Service
C able
Ethernet
or USB
H igh
Pass
Am p
Make sure there is no video amplifier on the same line
with the cable modem. (A video amplifier prevents
data from returning to the cable service provider's
central office.)
Note:
Sometimes, when your cable modem service is restored
after a disruption, you may experience difficulty communi-
cating. If this happens, disconnect and reconnect the
power, and let the modem perform the automated syn-
chronization process again.
Содержание 10/100BaseT
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